automatic transmission DODGE DURANGO 2021 Owners Manual

4
STARTING AND OPERATING
STARTING THE ENGINE ....................................... 101
Automatic Transmission ............................... 101
Normal Starting ............................................ 101
AutoPark ........................................................ 102If Engine Fails To Start ................................. 103Cold Weather Operation
(Below –22°F Or −30°C) ............................ 104
After Starting.................................................. 104
ENGINE BLOCK HEATER — IF EQUIPPED ......... 104
ENGINE BREAK-IN RECOMMENDATIONS ........ 104
PARKING BRAKE ................................................ 105
AUTOMATIC TRANSMISSION ........................... 106 Ignition Park Interlock ................................... 107Brake Transmission Shift Interlock (BTSI)
System ........................................................... 107Fuel Economy (ECO) Mode ........................... 107
8-Speed Automatic Transmission ................ 108
SPORT MODE — IF EQUIPPED ............................ 112
ALL-WHEEL DRIVE OPERATION .........................112
Single-Speed Operating Instructions/
Precautions — If Equipped ........................... 112
Electronically Shifted Transfer Case —
If Equipped..................................................... 112
Shifting Procedure......................................... 114 TOW N GO — IF EQUIPPED ................................. 115
Guidelines For Track Use.............................. 115
FUEL SAVER TECHNOLOGY 5.7L ONLY —
IF EQUIPPED ........................................................ 116
POWER STEERING .............................................. 117
STOP/START SYSTEM — IF EQUIPPED ............. 117
Autostop Mode .............................................. 117
Possible Reasons The Engine Does Not
Autostop......................................................... 118
To Start The Engine While In Autostop
Mode .............................................................. 118
To Manually Turn Off The
Stop/Start System......................................... 118
To Manually Turn On The Stop/Start
System ........................................................... 119
System Malfunction ...................................... 119
CRUISE CONTROL SYSTEMS —
IF EQUIPPED ....................................................... 119
Cruise Control — If Equipped ....................... 119
Adaptive Cruise Control (ACC) —
If Equipped .................................................. 121 PARKSENSE FRONT/REAR PARK ASSIST
SYSTEM — IF EQUIPPED .................................... 130
ParkSense Sensors ....................................... 131
ParkSense Display ........................................ 131
ParkSense Warning Display ......................... 134
Enabling And Disabling ParkSense.............. 134
Operation With A Trailer................................ 134Service The ParkSense Park Assist
System ........................................................... 135
Cleaning The ParkSense System ................. 135
ParkSense System Usage Precautions........ 135
LANESENSE — IF EQUIPPED .............................. 136
LaneSense Operation ................................... 136
Turning LaneSense On Or Off....................... 137
LaneSense Warning Message...................... 137
Changing LaneSense Status ........................ 139
PARKVIEW REAR BACK UP CAMERA .............. 139
REFUELING THE VEHICLE ................................... 140
VEHICLE LOADING ............................................... 141
Certification Label ......................................... 141

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6
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS ........................ 243
ASSIST AND SOS MIRROR — IF EQUIPPED...... 243
JACKING AND TIRE CHANGING ........................ 247 Preparations For Jacking ............................ 247
Jack Location ................................................. 248
Spare Tire Stowage ....................................... 249
Spare Tire Removal ....................................... 249
Jacking Instructions ..................................... 251
JUMP STARTING .................................................. 255
Preparations For Jump Start......................... 255Jump Starting Procedure .............................. 256
REFUELING IN EMERGENCY –
IF EQUIPPED ........................................................ 257
IF YOUR ENGINE OVERHEATS ............................ 258
MANUAL PARK RELEASE ................................... 258
FREEING A STUCK VEHICLE .............................. 260
TOWING A DISABLED VEHICLE .........................261
Rear Wheel Drive Models ............................. 262
All Wheel Drive Models ................................. 263
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .................................................................. 263
EVENT DATA RECORDER (EDR) ......................... 263
SERVICING AND MAINTENANCE
SCHEDULED SERVICING ................................... 264
Maintenance Plan ......................................... 265
ENGINE COMPARTMENT .................................... 268
3.6L Engine ................................................... 268
5.7L Engine ................................................... 269
Checking Oil Level ......................................... 270
Adding Washer Fluid .................................... 270
Maintenance-Free Battery ........................... 270Pressure Washing ......................................... 271
VEHICLE MAINTENANCE..................................... 271
Engine Oil ...................................................... 271
Engine Oil Filter ............................................ 272
Engine Air Cleaner Filter ............................ 272
Air Conditioner Maintenance ..................... 273
Accessory Drive Belt Inspection ................... 275Body Lubrication .......................................... 276
Windshield Wiper Blades ............................. 276
Exhaust System ............................................ 279
Cooling System .............................................. 280
Brake System ............................................... 283
Automatic Transmission ............................... 284
Front/Rear Axle Fluid ................................... 285Transfer Case ............................................... 285
Fuses.............................................................. 286
Bulb Replacement......................................... 293 TIRES ..................................................................... 295
Tire Safety Information ................................. 295
Tires — General Information ........................ 303Tire Types....................................................... 306Spare Tires — If Equipped ............................ 307
Wheel And Wheel Trim Care ........................ 309Snow Traction Devices ................................. 310
Tire Rotation Recommendations ................ 312
DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES .................... 312
Treadwear...................................................... 312
Traction Grades ............................................. 313Temperature Grades..................................... 313
STORING THE VEHICLE .................................... 313
BODYWORK .......................................................... 313 Protection From Atmospheric Agents .......... 313
Body And Underbody Maintenance ............. 314
Preserving The Bodywork ............................. 314
INTERIORS ........................................................... 315
Seats And Fabric Parts ................................. 315
Plastic And Coated Parts .............................. 315
Leather Surfaces........................................... 316
Glass Surfaces ............................................. 316

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GETTING TO KNOW YOUR VEHICLE55
The Rain Sensing system has protection features
for the wiper blades and arms, and will not operate
under the following conditions:
Low Ambient Temperature — When the ignition
is first placed in the ON position, the Rain
Sensing system will not operate until the wiper
switch is moved, vehicle speed is greater than
3 mph (5 km/h), or the outside temperature is
greater than 32°F (0°C).
Transmission In NEUTRAL Position — When the
ignition is in the ON position, and the gear
selector is in NEUTRAL, the Rain Sensing system
will not operate until the wiper switch is moved,
vehicle speed is greater than 3 mph (5 km/h),
or the gear selector is moved out of NEUTRAL.
REAR WINDOW WIPER/WASHER
The rear wiper/washer controls are located on the
multifunction lever on the left side of the steering
column. The rear wiper/washer is operated by
rotating a switch, located at the middle of the lever.
Rear Wiper/Washer Control

Rotate the center portion of the lever
upward to the first detent for intermittent
operation and to the second detent for
continuous rear wiper operation.
Rotate the center portion of the lever
upward to the third detent to activate the
washer. The washer will continue to
operate as long as the switch is held.
Rotate the center portion downward from the OFF
position to activate the rear washer. The washer
will continue to operate as long as the switch is
held.
NOTE:As a protective measure, the pump will stop if the
switch is held for more than 20 seconds. Once the
switch is released the pump will resume normal
operation. If the rear wiper is operating when the ignition is
placed in the OFF position, the wiper will
automatically return to the “park” position.
CLIMATE CONTROLS
The Climate Control system allows you to regulate
the temperature, air flow, and direction of air
circulating throughout the vehicle. The controls are
located on the touchscreen and on the instrument
panel below the radio.
AUTOMATIC CLIMATE CONTROL
D
ESCRIPTIONS AND FUNCTIONS

Uconnect 5/5 NAV With 10.1–inch Display Temperature
Controls

2

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94GETTING TO KNOW YOUR INSTRUMENT PANEL
Vehicle Security Warning Light —
If Equipped
This light will flash at a fast rate for
approximately 15 seconds when the
vehicle security system is arming, and
then will flash slowly until the vehicle is
disarmed.
YELLOW WARNING LIGHTS
Engine Check/Malfunction Indicator
Warning Light (MIL)
The Engine Check/Malfunction Indicator
Light (MIL) is a part of an Onboard
Diagnostic System called OBD II that
monitors engine and automatic
transmission control systems. This warning light
will illuminate when the ignition is in the ON/RUN
position before engine start. If the bulb does not
come on when turning the ignition switch from OFF
to ON/RUN, have the condition checked promptly. Certain conditions, such as a loose or missing gas
cap, poor quality fuel, etc., may illuminate the light
after engine start. The vehicle should be serviced if
the light stays on through several typical driving
styles. In most situations, the vehicle will drive
normally and will not require towing.
When the engine is running, the MIL may flash to
alert serious conditions that could lead to
immediate loss of power or severe catalytic
converter damage. The vehicle should be serviced
by an authorized dealer as soon as possible if this
occurs.
Electronic Stability Control (ESC) Active
Warning Light
This warning light will indicate when the
ESC system is Active. The ESC Indicator
Light in the instrument cluster will come
on when the ignition is placed in the
ON/RUN or ACC/ON/RUN position, and when ESC
is activated. It should go out with the engine
running. If the ESC Indicator Light comes on
continuously with the engine running, a
malfunction has been detected in the ESC system.
If this warning light remains on after several
ignition cycles, and the vehicle has been driven
several miles (kilometers) at speeds greater than
30 mph (48 km/h), see an authorized dealer as
soon as possible to have the problem diagnosed
and corrected.WARNING!
A malfunctioning catalytic converter, as
referenced above, can reach higher
temperatures than in normal operating
conditions. This can cause a fire if you drive
slowly or park over flammable substances such
as dry plants, wood, cardboard, etc. This could
result in death or serious injury to the driver,
occupants or others.
CAUTION!
Prolonged driving with the Malfunction Indicator
Light (MIL) on could cause damage to the
vehicle control system. It also could affect fuel
economy and driveability. If the MIL is flashing,
severe catalytic converter damage and power
loss will soon occur. Immediate service is
required.

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101
(Continued)
(Continued)
STARTING AND OPERATING
STARTING THE ENGINE
Before starting your vehicle, adjust your seat,
adjust the inside and outside mirrors, fasten your
seat belt, and if present, instruct all other
occupants to buckle their seat belts.
AUTOMATIC TRANSMISSION
The gear selector must be in the NEUTRAL (N) or
PARK (P) position before you can start the engine.
Apply the brakes before shifting into any driving
gear.
NORMAL STARTING
To Turn On The Engine Using The ENGINE START/
STOP Button

1. The transmission must be in PARK (P).

2. Press and hold the brake pedal while pushing
the ENGINE START/STOP button once.
3. The system starts the vehicle. If the vehicle fails to start, the starter will disengage
automatically after 10 seconds.
4. If you wish to stop the cranking of the engine prior to the engine starting, push the ENGINE
START/STOP button again.
WARNING!
Before exiting a vehicle, always come to a
complete stop, then shift the automatic trans -
mission into PARK and apply the parking
brake.
Always make sure the keyless ignition node is
in the OFF mode, key fob is removed from the
vehicle and vehicle is locked.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Leaving chil -
dren in a vehicle unattended is dangerous for
a number of reasons. A child or others could
be seriously or fatally injured. Children should
be warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the vehicle,
or in a location accessible to children, and do
not leave the ignition of a vehicle equipped
with Keyless Enter ‘n Go™ in the ACC or
ON/RUN mode. A child could operate power
windows, other controls, or move the vehicle.
Do not leave children or animals inside parked
vehicles in hot weather. Interior heat build-up
may cause serious injury or death.
CAUTION!
Damage to the transmission may occur if the
following precautions are not observed:
Do not shift from REVERSE (R), PARK, or
NEUTRAL into any forward gear when the
engine is above idle speed.
WARNING!
Shift into or out of PARK or REVERSE only after
the vehicle has come to a complete stop and
the engine is at idle speed.
Before shifting into any gear, make sure your
foot is firmly on the brake pedal.
CAUTION!
4

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104STARTING AND OPERATING
COLD WEATHER OPERATION
(B
ELOW –22°F OR −30°C)
To ensure reliable starting at these temperatures,
use of an externally powered electric engine block
heater (available from an authorized dealer) is
recommended.
AFTER STARTING
The idle speed is controlled automatically, and it
will decrease as the engine warms up.
ENGINE BLOCK HEATER — IF EQUIPPED
The engine block heater warms the engine, and
permits quicker starts in cold weather. Connect the
cord to a standard 110-115 Volt AC electrical
outlet with a grounded, three-wire extension cord.
The engine block heater must be plugged in at
least one hour to have an adequate warming effect
on the engine. The engine block heater cord is located:
3.6L Engine — Bundled and strapped behind the
engine air cleaner assembly.
5.7L Engine — Bundled and strapped in front of
the power distribution center.
ENGINE BREAK-IN RECOMMENDATIONS
A long break-in period is not required for the engine
and drivetrain (transmission and axle) in your
vehicle.
Drive moderately during the first 300 miles
(500 km). After the initial 60 miles (100 km),
speeds up to 50 or 55 mph (80 or 90 km/h) are
desirable.
Brief full-throttle acceleration within the limits of
local traffic laws contributes to a good break-in.
Wide-open throttle acceleration in low gear can be
detrimental and should be avoided.
WARNING!
Never pour fuel or other flammable liquid into
the throttle body air inlet opening in an
attempt to start the vehicle. This could result
in flash fire causing serious personal injury.
Do not attempt to push or tow your vehicle to
get it started. Vehicles equipped with an auto -
matic transmission cannot be started this
way. Unburned fuel could enter the catalytic
converter and once the engine has started,
ignite and damage the converter and vehicle.
If the vehicle has a discharged battery,
booster cables may be used to obtain a start
from a booster battery or the battery in
another vehicle. This type of start can be
dangerous if done improperly Ú page 255.
CAUTION!
To prevent damage to the starter, do not
continuously crank the engine for more than 25
seconds at a time. Wait 60 seconds before
trying again.
WARNING!
Remember to disconnect the engine block
heater cord before driving. Damage to the
110-115 Volt electrical cord could cause
electrocution.

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106STARTING AND OPERATING
(Continued)
(Continued)
AUTOMATIC TRANSMISSION
You must press and hold the brake pedal while
shifting out of PARK.Do not leave the key fob in or near the vehicle
or in a location accessible to children, and do
not leave the ignition of a vehicle equipped
with Keyless Enter ‘n Go™ in the ACC or
ON/RUN mode. A child could operate power
windows, other controls, or move the vehicle.
Be sure the parking brake is fully disengaged
before driving; failure to do so can lead to
brake failure and a collision.
Always fully apply the parking brake when
leaving your vehicle, or it may roll and cause
damage or injury. Also be certain to leave the
transmission in PARK. Failure to do so may
allow the vehicle to roll and cause damage or
injury.
CAUTION!
If the Brake Warning Light remains on with the
parking brake released, a brake system
malfunction is indicated. Have the brake system
serviced by an authorized dealer immediately.
WARNING!
WARNING!
Never use the PARK (P) position as a substi -
tute for the parking brake. Always apply the
parking brake fully when exiting the vehicle to
guard against vehicle movement and possible
injury or damage.
Your vehicle could move and injure you and
others if it is not in PARK. Check by trying to
move the transmission gear selector out of
PARK with the brake pedal released. Make
sure the transmission is in PARK before
exiting the vehicle.
The transmission may not engage PARK if the
vehicle is moving. Always bring the vehicle to a
complete stop before shifting to PARK, and
verify that the transmission gear position indi -
cator solidly indicates PARK without blinking.
Ensure that the vehicle is completely stopped,
and the PARK position is properly indicated,
before exiting the vehicle.
It is dangerous to shift out of PARK or
NEUTRAL (N) if the engine speed is higher
than idle speed. If your foot is not firmly
pressing the brake pedal, the vehicle could
accelerate quickly forward or in reverse. You
could lose control of the vehicle and hit
someone or something. Only shift into gear
when the engine is idling normally and your
foot is firmly pressing the brake pedal.
Unintended movement of a vehicle could
injure those in or near the vehicle. As with all
vehicles, you should never exit a vehicle while
the engine is running. Before exiting a vehicle,
always come to a complete stop, then apply
the parking brake, shift the transmission into
PARK, and turn the ignition OFF. When the
ignition is in the OFF mode, the transmission
is locked in PARK, securing the vehicle against
unwanted movement.
When exiting the vehicle, always make sure
the ignition is in the OFF mode, remove the
key fob from the vehicle, and lock the vehicle.
WARNING!

21_WD_OM_EN_USC_t.book Page 106

108STARTING AND OPERATING
8-SPEED AUTOMATIC TRANSMISSION
The transmission gear range is displayed both on
the gear selector and in the instrument cluster. To
select a gear range, push the lock button on the
gear selector and move the selector rearward or
forward. To shift the transmission out of PARK, the
engine must be running and the brake pedal must
be pressed. You must also press the brake pedal to
shift from NEUTRAL into DRIVE or REVERSE when
the vehicle is stopped or moving at low speeds.
Select the DRIVE range for normal driving.
NOTE:
The transmission electronics are self-cali -
brating; therefore, the first few shifts on a new
vehicle may be somewhat abrupt. This is a
normal condition, and precision shifts will
develop within a few hundred miles (kilome -
ters).
In the event of a mismatch between the gear
selector position and the actual transmission
gear (for example, driver selects PARK while
driving), the position indicator will blink continu -
ously until the selector is returned to the proper
position, or the requested shift can be
completed.
The electronically controlled transmission adapts
its shift schedule based on driver inputs, along
with environmental and road conditions. Only shift from DRIVE to PARK or REVERSE when
the accelerator pedal is released and the vehicle is
stopped. Be sure to keep your foot on the brake
pedal when shifting between these gears.
The transmission gear selector provides PARK,
REVERSE, NEUTRAL, DRIVE, and MANUAL
(AutoStick) shift positions. Manual shifts can be
made using the AutoStick shift control. Toggling
the gear selector forward (-) or rearward (+) while
in the MANUAL (AutoStick) position (beside the
DRIVE position), or tapping the shift paddles (+/-)
(if equipped) will manually select the transmission
gear, and will display the current gear in the
instrument cluster Ú
page 111.

Transmission Gear Selector

NOTE:If the gear selector cannot be moved to the PARK,
REVERSE, or NEUTRAL position (when pushed
forward) it is probably in the MANUAL (AutoStick,
+/-) position (beside the DRIVE position). In
MANUAL (AutoStick) mode, the transmission
gear is displayed in the instrument cluster
(as 1, 2, 3, etc.). Move the gear selector to the right
(into the DRIVE [D] position) for access to PARK,
REVERSE, and NEUTRAL.
Gear Ranges
Do not press the accelerator pedal when shifting
out of PARK (P) or NEUTRAL (N).
NOTE:After selecting any gear range, wait a moment to
allow the selected gear to engage before acceler -
ating. This is especially important when the engine
is cold.
PARK (P)
This range supplements the parking brake by
locking the transmission. The engine can be
started in this range. Never attempt to use PARK
while the vehicle is in motion. Apply the parking
brake when exiting the vehicle in this range.
When parking on a hill, apply the parking brake
before shifting the transmission to PARK. As an
added precaution, turn the front wheels toward the
curb on a downhill grade and away from the curb
on an uphill grade.
1 — Gear Selector
2 — Lock Button

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110STARTING AND OPERATING
The following indicators should be used to ensure
that you have properly engaged the transmission
into the PARK position:
When shifting into PARK, push the lock button
on the gear selector and firmly move the
selector all the way forward until it stops and is
fully seated.
Look at the transmission gear position display
and verify that it indicates the PARK position (P),
and is not blinking.
With the brake pedal released, verify that the
gear selector will not move out of PARK.
REVERSE (R)
This range is for moving the vehicle backward.
Shift into REVERSE only after the vehicle has come
to a complete stop.
NEUTRAL (N)
Use this range when the vehicle is standing for
prolonged periods with the engine running. Apply
the parking brake and shift the transmission into
PARK (P) if you must exit the vehicle.
DRIVE (D)
This range should be used for most city and
highway driving. It provides the smoothest upshifts
and downshifts, and the best fuel economy. The
transmission automatically upshifts through all
forward gears. When frequent transmission shifting occurs (such
as when operating the vehicle under heavy loading
conditions, in hilly terrain, traveling into strong
head winds, or while towing a heavy trailer), use
the AutoStick shift control to select a lower gear
Ú
page 111. Under these conditions, using a lower
gear will improve performance and extend
transmission life by reducing excessive shifting
and heat buildup.
During cold temperatures, transmission operation
may be modified depending on engine and
transmission temperature as well as vehicle
speed. This feature improves warm up time of the
engine and transmission to achieve maximum
efficiency. Engagement of the torque converter
clutch is inhibited until the transmission fluid is
warm. Normal operation will resume once the
transmission temperature has risen to a suitable
level.
Manual (M)
The MANUAL (M, +/-) position (beside the DRIVE
position) enables full manual control of
transmission shifting (also known as AutoStick
mode Ú page 111). Toggling the gear selector
forward (-) or rearward (+) while in the MANUAL
(AutoStick) position will manually select the
transmission gear, and will display the current gear
in the instrument cluster as 1, 2, 3, etc.
WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe
practices that limit your response to changing
traffic or road conditions. You might lose control
of the vehicle and have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any
other reason with the transmission in NEUTRAL
can cause severe transmission damage.
For Recreational Towing Ú page 153.
For Towing A Disabled Vehicle Ú page 261.

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STARTING AND OPERATING111
Transmission Limp Home Mode
Transmission function is monitored electronically
for abnormal conditions. If a condition is detected
that could result in transmission damage,
Transmission Limp Home Mode is activated. In this
mode, the transmission may operate only in
certain gears, or may not shift at all. Vehicle
performance may be severely degraded and the
engine may stall. In some situations, the
transmission may not re-engage if the engine is
turned off and restarted. The Malfunction Indicator
Light (MIL) may be illuminated. A message in the
instrument cluster will inform the driver of the
more serious conditions, and indicate what actions
may be necessary.
In the event of a momentary problem, the
transmission can be reset to regain all forward
gears by performing the following steps:
NOTE:In cases where the instrument cluster message
indicates the transmission may not re-engage after
engine shutdown, perform this procedure only in a
desired location (preferably, at an authorized
dealer):

1. Stop the vehicle.

2. Shift the transmission into PARK (P), if
possible. If not, shift the transmission to
NEUTRAL (N). 3. Push and hold the ignition switch until the
engine turns off.
4. Wait approximately 30 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no longer detected, the
transmission will return to normal operation.
NOTE:Even if the transmission can be reset, we
recommend that you visit an authorized dealer at
your earliest possible convenience. An authorized
dealer has diagnostic equipment to assess the
condition of your transmission. If the transmission
cannot be reset, authorized dealer service is
required.
AutoStick — If Equipped
AutoStick is a driver-interactive transmission
feature providing manual shift control, giving you
more control of the vehicle. AutoStick allows you to
maximize engine braking, eliminate undesirable
upshifts and downshifts, and improve overall
vehicle performance. This system can also provide
you with more control during passing, city driving,
cold slippery conditions, mountain driving, trailer
towing, and many other situations. Operation
In AutoStick mode, you can use the gear selector
(in the MANUAL position), or the shift paddles to
the MANUAL (M) position (beside the DRIVE (D)
position), or tap one of the shift paddles on the
steering wheel. Tapping the (-) shift paddle to enter
AutoStick mode will downshift the transmission to
the next lower gear, while tapping (+) to enter
AutoStick mode will retain the current gear. The
current transmission gear will be displayed in the
instrument cluster.
NOTE:The shift paddles (if equipped) may be disabled
using the Uconnect Personal Settings.
AutoStick mode has the following operational
benefits:
The transmission will automatically downshift
as the vehicle slows (to prevent engine lugging)
and will display the current gear.
The transmission will automatically downshift to
FIRST gear when coming to a stop. After a stop,
the driver should manually upshift (+) the trans
-
mission as the vehicle is accelerated.
You can start out, from a stop, in FIRST or
SECOND gear. Tapping (+) at a stop will allow
starting in SECOND gear. Starting out in
SECOND gear can be helpful in snowy or icy
conditions.
4

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