towing DODGE DURANGO 2021 User Guide

110STARTING AND OPERATING
The following indicators should be used to ensure
that you have properly engaged the transmission
into the PARK position:
When shifting into PARK, push the lock button
on the gear selector and firmly move the
selector all the way forward until it stops and is
fully seated.
Look at the transmission gear position display
and verify that it indicates the PARK position (P),
and is not blinking.
With the brake pedal released, verify that the
gear selector will not move out of PARK.
REVERSE (R)
This range is for moving the vehicle backward.
Shift into REVERSE only after the vehicle has come
to a complete stop.
NEUTRAL (N)
Use this range when the vehicle is standing for
prolonged periods with the engine running. Apply
the parking brake and shift the transmission into
PARK (P) if you must exit the vehicle.
DRIVE (D)
This range should be used for most city and
highway driving. It provides the smoothest upshifts
and downshifts, and the best fuel economy. The
transmission automatically upshifts through all
forward gears. When frequent transmission shifting occurs (such
as when operating the vehicle under heavy loading
conditions, in hilly terrain, traveling into strong
head winds, or while towing a heavy trailer), use
the AutoStick shift control to select a lower gear
Ú
page 111. Under these conditions, using a lower
gear will improve performance and extend
transmission life by reducing excessive shifting
and heat buildup.
During cold temperatures, transmission operation
may be modified depending on engine and
transmission temperature as well as vehicle
speed. This feature improves warm up time of the
engine and transmission to achieve maximum
efficiency. Engagement of the torque converter
clutch is inhibited until the transmission fluid is
warm. Normal operation will resume once the
transmission temperature has risen to a suitable
level.
Manual (M)
The MANUAL (M, +/-) position (beside the DRIVE
position) enables full manual control of
transmission shifting (also known as AutoStick
mode Ú page 111). Toggling the gear selector
forward (-) or rearward (+) while in the MANUAL
(AutoStick) position will manually select the
transmission gear, and will display the current gear
in the instrument cluster as 1, 2, 3, etc.
WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe
practices that limit your response to changing
traffic or road conditions. You might lose control
of the vehicle and have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any
other reason with the transmission in NEUTRAL
can cause severe transmission damage.
For Recreational Towing Ú page 153.
For Towing A Disabled Vehicle Ú page 261.

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STARTING AND OPERATING111
Transmission Limp Home Mode
Transmission function is monitored electronically
for abnormal conditions. If a condition is detected
that could result in transmission damage,
Transmission Limp Home Mode is activated. In this
mode, the transmission may operate only in
certain gears, or may not shift at all. Vehicle
performance may be severely degraded and the
engine may stall. In some situations, the
transmission may not re-engage if the engine is
turned off and restarted. The Malfunction Indicator
Light (MIL) may be illuminated. A message in the
instrument cluster will inform the driver of the
more serious conditions, and indicate what actions
may be necessary.
In the event of a momentary problem, the
transmission can be reset to regain all forward
gears by performing the following steps:
NOTE:In cases where the instrument cluster message
indicates the transmission may not re-engage after
engine shutdown, perform this procedure only in a
desired location (preferably, at an authorized
dealer):

1. Stop the vehicle.

2. Shift the transmission into PARK (P), if
possible. If not, shift the transmission to
NEUTRAL (N). 3. Push and hold the ignition switch until the
engine turns off.
4. Wait approximately 30 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no longer detected, the
transmission will return to normal operation.
NOTE:Even if the transmission can be reset, we
recommend that you visit an authorized dealer at
your earliest possible convenience. An authorized
dealer has diagnostic equipment to assess the
condition of your transmission. If the transmission
cannot be reset, authorized dealer service is
required.
AutoStick — If Equipped
AutoStick is a driver-interactive transmission
feature providing manual shift control, giving you
more control of the vehicle. AutoStick allows you to
maximize engine braking, eliminate undesirable
upshifts and downshifts, and improve overall
vehicle performance. This system can also provide
you with more control during passing, city driving,
cold slippery conditions, mountain driving, trailer
towing, and many other situations. Operation
In AutoStick mode, you can use the gear selector
(in the MANUAL position), or the shift paddles to
the MANUAL (M) position (beside the DRIVE (D)
position), or tap one of the shift paddles on the
steering wheel. Tapping the (-) shift paddle to enter
AutoStick mode will downshift the transmission to
the next lower gear, while tapping (+) to enter
AutoStick mode will retain the current gear. The
current transmission gear will be displayed in the
instrument cluster.
NOTE:The shift paddles (if equipped) may be disabled
using the Uconnect Personal Settings.
AutoStick mode has the following operational
benefits:
The transmission will automatically downshift
as the vehicle slows (to prevent engine lugging)
and will display the current gear.
The transmission will automatically downshift to
FIRST gear when coming to a stop. After a stop,
the driver should manually upshift (+) the trans
-
mission as the vehicle is accelerated.
You can start out, from a stop, in FIRST or
SECOND gear. Tapping (+) at a stop will allow
starting in SECOND gear. Starting out in
SECOND gear can be helpful in snowy or icy
conditions.
4

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114STARTING AND OPERATING
NEUTRAL (N)
This range disengages both the front and rear
driveshafts from the powertrain. To be used for flat
towing behind another vehicle Ú page 153.
SHIFTING PROCEDURE
NOTE:
If any of the requirements to select a new
transfer case position have not been met, the
transfer case will not shift. The position indi -
cator light for the previous position will remain
on and the newly selected position indicator
light will continue to flash until all the require -
ments for the selected position have been met.
To retry a shift: return the control switch back to
the original position, make certain all shift
requirements have been met, wait five seconds
and try the shift again.
If all the requirements to select a new transfer
case position have been met, the current posi -
tion indicator light will turn off, the selected posi -
tion indicator light will flash until the transfer
case completes the shift. When the shift is
complete, the position indicator light for the
selected position will stop flashing and remain
on.
AWD AUTO To AWD LOW
NOTE:When shifting into or out of AWD LOW some gear
noise may be heard. This noise is normal and is not
detrimental to the vehicle or occupants.
Shifting can be performed with the vehicle rolling
2 to 3 mph (3 to 5 km/h) or completely stopped.
Use either of the following procedures:
Preferred Procedure

1. With the engine running, slow the vehicle to 2 to 3 mph (3 to 5 km/h).

2. Shift the transmission into NEUTRAL.
3. While still rolling, push the AWD LOW control switch.
4. After the AWD LOW position indicator light is on (not flashing), shift the transmission back into
gear. Alternate Procedure

1. Bring the vehicle to complete stop.

2. With the ignition in ON/RUN position and
engine running, shift the transmission to
NEUTRAL.
3. Push the AWD LOW control switch.
4. After the AWD LOW position indicator light is on (not flashing), shift the transmission back into
gear.NOTE:
If steps 1 or 2 of either the “Preferred” or “Alter -
nate Procedure” are not satisfied prior to
attempting the shift or if they no longer are
being met while the shift attempt is in process,
the desired position indicator light will flash
continuously while the original position indicator
light is on, until all requirements have been met.
The ignition switch must be in the ON/RUN posi -
tion for a shift to take place and for the position
indicator lights to be operable. If the ignition
switch is not in the ON/RUN position, then the
shift will not take place and no position indicator
lights will be on or flashing.
N (Neutral) Shift Procedure
For information regarding the transfer case N
(Neutral) shift procedure, see Ú page 154.
WARNING!
You or others could be injured or killed if you
leave the vehicle unattended with the transfer
case in the NEUTRAL position without first fully
engaging the parking brake. The transfer case
NEUTRAL position disengages both the front and
rear drive shafts from the powertrain and will
allow the vehicle to roll, even if the transmission
is in PARK. The parking brake should always be
applied when the driver is not in the vehicle.

21_WD_OM_EN_USC_t.book Page 114

STARTING AND OPERATING115
TOW N GO — IF EQUIPPED
Tow N Go combines the capabilities of the vehicle
control systems, along with driver input, to provide
optimum performance for road conditions.
Push any one of the four drive mode buttons to
select the desired mode.

Drive Mode Buttons
Tow N Go consists of the following positions:TRACK
– Track mode optimizes settings for
transmission, engine, driveline, and suspension
in order to maximize vehicle performance. Also
the electric power steering offers more feed -
back of the tire gripping the road. This feature
will reset to AUTO upon an ignition cycle. To turn
off Electronic Stability Control (ESC)
Ú page 192.
SPORT – Dry weather, on-road calibration.
Performance based tuning that provides a
rear-wheel drive feel but with improved handling
and acceleration over a two-wheel drive vehicle.
This feature will reset to AUTO upon an ignition
cycle.
TOW – Tow drive mode also optimizes the trans -
mission shifting for towing, as well as maxi -
mizing straight line traction by optimizing
driveline settings on AWD system. Use this
mode for towing/hauling. Vehicle suspension
will go to SPORT mode. Trailer Sway Control
(TSC) is enabled in the ESC system. This feature
will reset to AUTO upon an ignition cycle.
SNOW – Tuning set for additional stability in
inclement weather. Use on and off-road on
loose traction surfaces such as snow. This
feature will reset to AUTO upon an ignition cycle.
GUIDELINES FOR TRACK USE
If your vehicle is equipped with Drive Modes,
they will alter the vehicle’s performance in
various driving situations. It is recommended
that your vehicle operates in SPORT or TRACK
modes during the track event.
Prior to each track event, verify all fluids are at
the correct levels.
Prior to each track event, verify the front and
rear brake pads have more than half pad thick -
ness remaining. If the brake pads require
changing, complete a brake burnish procedure
prior to track outing at full pace.
NOTE:Use of DOT 4 brake fluid is suggested for extended
track usage due to increased thermal capacity.
At the conclusion of each track event, it is
recommended that a brake bleed procedure is
performed to maintain the pedal feel and stop -
ping capability of your Brembo High Perfor -
mance brake system.
It is recommended that each track outing
should end with a minimum of one cooldown lap
using minimal braking.
It is recommended that the suspension system,
brake system, prop shaft, and half shaft boots
be checked for wear or damage after every track
event.
1 — TRACK
2 — SPORT
3 — TOW
4 — SNOW
4

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122STARTING AND OPERATING
Adaptive Cruise Control (ACC) Operation
The buttons on the right side of the steering wheel
operate the ACC system.

Adaptive Cruise Control Buttons

Adaptive Cruise Control (ACC) Menu
The instrument cluster display will show the
current ACC system settings. The information it
displays depends on ACC system status.
Push the Adaptive Cruise Control (ACC) on/off
button until one of the following appears in the
instrument cluster display:
Adaptive Cruise Control Off
When ACC is deactivated, the display will read
“Adaptive Cruise Control Off.”
Adaptive Cruise Control Ready
When ACC is activated but the vehicle speed
setting has not been selected, the display will read
“Adaptive Cruise Control Ready.”
Adaptive Cruise Control Set
When the SET (+) or the SET (-) button is pushed,
the display will read “ACC SET.”
When ACC is set, the set speed will show in the
instrument cluster display.Will bring the vehicle to a complete stop
while following a target vehicle and hold
the vehicle for two seconds in the stop
position. If the target vehicle does not
start moving within two seconds the ACC
system will display a message that the
system will release the brakes and that
the brakes must be applied manually. An
audible chime will sound when the brakes
are released.
You should switch off the ACC system:
When driving in fog, heavy rain, heavy snow,
sleet, heavy traffic, and complex driving situa -
tions (i.e., in highway construction zones).
When entering a turn lane or highway
off-ramp; when driving on roads that are
winding, icy, snow-covered, slippery, or have
steep uphill or downhill slopes.
When towing a trailer up or down steep slopes.
When circumstances do not allow safe driving
at a constant speed.
WARNING!
1 — CANC/Cancel
2 — Fixed Speed Cruise Control On/Off
3 — Adaptive Cruise Control (ACC) On/Off
4 — Distance Decrease Button
5 — SET (+)/Accel
6 — RES/Resume
7 — SET (-)/Decel
8 — Distance Increase Button

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128STARTING AND OPERATING
This message can sometimes be displayed
while driving in adverse weather conditions. The
ACC/FCW system will recover after the vehicle has
left these areas. Under rare conditions, when the
camera is not tracking any vehicles or objects in its
path this warning may temporarily occur.
If weather conditions are not a factor, the driver
should examine the windshield and the camera
located on the back side of the inside rearview
mirror. They may require cleaning or removal of an
obstruction.
When the condition that created limited
functionality is no longer present, the system will
return to full functionality.
NOTE:If the “ACC/FCW Limited Functionality Clean Front
Windshield” message occurs frequently (e.g. more
than once on every trip) without any snow, rain,
mud, or other obstruction, have the windshield and
forward facing camera inspected at an authorized
dealer.
SERVICE ACC/FCW WARNING
If the system turns off, and the instrument cluster
display reads “ACC/FCW Unavailable Service
Required” or “Cruise/FCW Unavailable Service
Required”, there may be an internal system fault or
a temporary malfunction that limits ACC
functionality. Although the vehicle is still drivable
under normal conditions, ACC will be temporarily
unavailable. If this occurs, try activating ACC again
later, following an ignition cycle. If the problem
persists, see an authorized dealer.
Precautions While Driving With ACC
In certain driving situations, ACC may have
detection issues. In these cases, ACC may brake
late or unexpectedly. The driver needs to stay alert
and may need to intervene. The following are
examples of these types of situations:
TOWING A TRAILER
ACC while towing a trailer is recommended only
with an Integrated Trailer Brake Controller.
Aftermarket trailer brake controllers will not
activate the trailer brakes when ACC is braking.
OFFSET DRIVING
ACC may not detect a vehicle in the same lane that
is offset from your direct line of travel, or a vehicle
merging in from a side lane. There may not be
sufficient distance to the vehicle ahead. The offset
vehicle may move in and out of the line of travel,
which can cause your vehicle to brake or
accelerate unexpectedly.

Offset Driving Condition Example

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136STARTING AND OPERATING
ParkSense should be disabled when the liftgate
is in the open position. An opened liftgate could
provide a false indication that an obstacle is
behind the vehicle.
LANESENSE — IF EQUIPPED
LANESENSE OPERATION
The LaneSense system is operational at speeds
above 37 mph (60 km/h) and below 112 mph
(180 km/h). The LaneSense system uses a
forward looking camera to detect lane markings
and measure vehicle position within the lane
boundaries. When both lane markings are detected and the
driver drifts out of the lane (no turn signal applied),
the LaneSense system provides a haptic warning
in the form of torque applied to the steering wheel
to prompt the driver to remain within the lane
boundaries. If the driver continues to drift out of
the lane, the LaneSense system provides a visual
warning through the instrument cluster display to
prompt the driver to remain within the lane
boundaries.
The driver may manually override the haptic
warning by applying force into the steering wheel at
any time.
When only a single lane marking is detected and
the driver drifts across the lane marking (no turn
signal applied), the LaneSense system provides
visual warnings through the instrument cluster
display to prompt the driver to remain within the
lane. When only a single lane marking is detected,
a haptic or a torque warning will not be provided.
NOTE:When operating conditions have been met, the
LaneSense system will monitor if the driver’s
hands are on the steering wheel and provide an
audible warning to the driver if removed. The
system will cancel if the driver does not return their
hands to the wheel.
WARNING!
Drivers must be careful when backing up even
when using ParkSense. Always check carefully
behind your vehicle, look behind you, and be
sure to check for pedestrians, animals, other
vehicles, obstructions, and blind spots before
backing up. You are responsible for safety and
must continue to pay attention to your
surroundings. Failure to do so can result in
serious injury or death.
Before using ParkSense, it is strongly recom
-
mended that the ball mount and hitch ball
assembly be disconnected from the vehicle
when the vehicle is not used for towing.
Failure to do so can result in injury or damage
to vehicles or obstacles because the hitch ball
will be much closer to the obstacle than the
rear fascia when the vehicle sounds the
continuous tone. Also, the sensors could
detect the ball mount and hitch ball assembly,
depending on its size and shape, giving a false
indication that an obstacle is behind the
vehicle.
CAUTION!
ParkSense is only a parking aid and it is
unable to recognize every obstacle, including
small obstacles. Parking curbs might be
temporarily detected or not detected at all.
Obstacles located above or below the sensors
will not be detected when they are in close
proximity.
The vehicle must be driven slowly when using
ParkSense in order to be able to stop in time
when an obstacle is detected. It is recom -
mended that the driver looks over his/her
shoulder when using ParkSense.

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142STARTING AND OPERATING
Curb Weight
The curb weight of a vehicle is defined as the total
weight of the vehicle with all fluids, including
vehicle fuel, at full capacity conditions, and with no
occupants or cargo loaded into the vehicle. The
front and rear curb weight values are determined
by weighing your vehicle on a commercial scale
before any occupants or cargo are added.
Loading
The actual total weight and the weight of the front
and rear of your vehicle at the ground can best be
determined by weighing it when it is loaded and
ready for operation.
The entire vehicle should first be weighed on a
commercial scale to ensure that the GVWR has not
been exceeded. The weight on the front and rear of
the vehicle should then be determined separately
to be sure that the load is properly distributed over
the front and rear axle. Weighing the vehicle may
show that the GAWR of either the front or rear axles
has been exceeded but the total load is within the
specified GVWR. If so, weight must be shifted from
front to rear or rear to front as appropriate until the
specified weight limitations are met. Store the
heavier items down low and be sure that the
weight is distributed equally. Stow all loose items
securely before driving. Improper weight distributions can have an adverse
effect on the way your vehicle steers and handles
and the way the brakes operate.
TRAILER TOWING
In this section you will find safety tips and
information on limits to the type of towing you can
reasonably do with your vehicle. Before towing a
trailer, carefully review this information to tow your
load as efficiently and safely as possible.
To maintain the New Vehicle Limited Warranty
coverage, follow the requirements and
recommendations in this manual concerning
vehicles used for trailer towing.
COMMON TOWING DEFINITIONS
The following trailer towing related definitions will
assist you in understanding the following
information:
Gross Vehicle Weight Rating (GVWR)
The GVWR is the total allowable weight of your
vehicle. This includes driver, passengers, cargo
and tongue weight. The total load must be limited
so that you do not exceed the GVWR Ú
page 141.
Gross Trailer Weight (GTW)
The GTW is the weight of the trailer plus the weight
of all cargo, consumables and equipment
(permanent or temporary) loaded in or on the
trailer in its "loaded and ready for operation"
condition.
The recommended way to measure GTW is to put
your fully loaded trailer on a vehicle scale. The
entire weight of the trailer must be supported by
the scale.
CAUTION!
Do not load your vehicle any heavier than the
GVWR or the maximum front and rear GAWR. If
you do, parts on your vehicle can break, or it can
change the way your vehicle handles. This could
cause you to lose control. Overloading can
shorten the life of your vehicle.
WARNING!
If the gross trailer weight is 5,000 lb (2,267 kg)
or more, it is recommended to use a
weight-distributing hitch to ensure stable
handling of your vehicle. If you use a standard
weight-carrying hitch, you could lose control of
your vehicle and cause a collision.

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STARTING AND OPERATING143
Gross Combination Weight Rating (GCWR)
The GCWR is the total allowable weight of your
vehicle and trailer when weighed in combination.
Gross Axle Weight Rating (GAWR)
The GAWR is the maximum capacity of the front
and rear axles. Distribute the load over the front
and rear axles evenly. Make sure that you do not
exceed either front or rear GAWR Ú page 141.
Tongue Weight (TW)
The TW is the downward force exerted on the hitch
ball by the trailer. You must consider this as part of
the load on your vehicle.
Trailer Frontal Area
The frontal area is the maximum height multiplied
by the maximum width of the front of a trailer.
Trailer Sway Control (TSC)
The TSC can be a mechanical telescoping link that
can be installed between the hitch receiver and the
trailer tongue that typically provides adjustable
friction associated with the telescoping motion to
dampen any unwanted trailer swaying motions
while traveling.
If equipped, the electronic TSC recognizes a
swaying trailer and automatically applies individual
wheel brakes and/or reduces engine power to
attempt to eliminate the trailer sway.
Weight-Carrying Hitch
A weight-carrying hitch supports the trailer tongue
weight, just as if it were luggage located at a hitch
ball or some other connecting point of the vehicle.
These kinds of hitches are commonly used to tow
small and medium sized trailers.
Weight-Distributing Hitch
A weight-distributing system works by applying
leverage through spring (load) bars. They are
typically used for heavier loads to distribute trailer
tongue weight to the tow vehicle's front axle and
the trailer axle(s). When used in accordance with
the manufacturer's directions, it provides for a
more level ride, offering more consistent steering and brake control thereby enhancing towing
safety. The addition of a friction/hydraulic sway
control also dampens sway caused by traffic and
crosswinds and contributes positively to tow
vehicle and trailer stability. Trailer Sway Control
(TSC) and a weight distributing (load equalizing)
hitch are recommended for heavier Tongue
Weights (TW) and may be required depending on
vehicle and trailer configuration/loading to comply
with Gross Axle Weight Rating (GAWR)
requirements.
WARNING!
It is important that you do not exceed the
maximum front or rear GAWR. A dangerous
driving condition can result if either rating is
exceeded. You could lose control of the vehicle
and have a collision.WARNING!
An improperly adjusted weight-distributing
hitch system may reduce handling, stability,
braking performance, and could result in a
collision.
Weight-distributing hitch systems may not be
compatible with surge brake couplers. Consult
with your hitch and trailer manufacturer or a
reputable Recreational Vehicle dealer for
additional information.
4

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144STARTING AND OPERATING
RECOMMENDED DISTRIBUTION HITCH
ADJUSTMENT

1. Measure the height from the top of the front
wheel opening on the fender to ground; this is
height H1.

Measuring Height (H)
2. Attach the trailer to the vehicle without the
weight distribution bars connected.
3. Measure the height from the top of the front wheel opening on the fender to ground; this is
height H2.
4. Install and adjust the tension in the weight distributing bars per the manufacturers’
recommendations so that the height of the
front fender is approximately (H2-H1)/2+H1
(about 1/2 the difference between H2 and H1
above normal ride height [H1]). 5. The vehicle can now be driven.
NOTE:For all towing conditions, we recommend towing
with tow haul mode engaged (if equipped).
Measurement
Example Example Height (mm)
H1
925
H2 946
H2-H1 21
(H2-H1)/2 10.5
(H2-H1)/2 + H1 935.5

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