phone DODGE DURANGO 2022 User Guide

MULTIMEDIA159
Display Brightness With Headlights OFF/Brightness This setting will allow you to set the brightness when the headlights are off. To
access this setting, Display Mode must be set to “Manual”. The “+” setting will
increase the brightness; the “-” will decrease the brightness.
Units This setting will allow you to change the unit display. The available options are
“Speed” (MPH or km/h), “Distance” (mi or km), “Fuel Consumption” (MPG
[US], MPG [UK], L/100 km, or km/L), “Pressure” (psi, kPa, or bar), and
“Temperature” (°C or °F) units of measurement independently.
Set Theme This setting will allow you to change the display theme.
Keyboard This setting will change the keyboard type on the display. The selectable
keyboards are “ABCDEF” Keyboard, “QWERTY” Keyboard, and “AZERTY”
Keyboard.
Touchscreen Beep This setting will allow you to turn the touchscreen beep on or off.
Show Main Category Bar Labels This setting will allow the main category bar labels to be shown on or off.
Navigation Next Turn Pop-Ups Displayed in Cluster This setting will display navigation prompts in the Instrument Cluster Display.
Phone Pop-Ups Displayed In Cluster This setting will display smartphone notifications and messages in the
Instrument Cluster Display.
Ready To Drive Pop-Ups This setting will enable the Ready To Drive Pop-Ups in the Instrument
Cluster Display.
Setting Name
Description
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Navigation Next Turn Pop-Ups Displayed in Cluster This setting will display navigation prompts in the Instrument Cluster Display.
Ready To Drive Pop-Ups This setting will enable the Ready To Drive Pop-Ups in the Instrument
Cluster Display.
Phone Pop-Ups Displayed In Cluster This setting will display smartphone notifications and messages in the
Instrument Cluster Display.
Time Format This setting will allow you to set the time format (AM/PM). Sync Time With GPS
must be “Off” for this setting to be available. The “12 hrs” setting will set the
time to a 12-hour format. The “24 hrs” setting will set the time to a 24-hour
format.
Voice Options This setting will allow you to change the voice options for the radio to
“Male” or “Female”.
Wake Up Word This setting will change the system’s “Wake Up” word. The available options
are “Hey Uconnect” and “Hey Dodge”.
Voice Barge-in This setting will allow voice barge-in to be turned on and off.
Show Command List This setting will allow the Command List to be shown on and off.
Key Off Power Delay This setting will keep certain electrical features running after the engine is
turned off. When any door is opened, the electronics will deactivate.
The available settings are “0 sec”, “45 sec”, “5 min”, and “10 min”.
App Drawer Favoriting Pop-Ups This setting will allow you to favorite app drawer pop-ups with “On” and
“Off” options.
App Drawer Unfavoriting Pop-Ups This setting will allow you to unfavorite app drawer pop-ups with “On” and
“Off” options.
Setting Name
Description
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166MULTIMEDIA
Phone/Bluetooth®
Set Time Minutes This setting will allow you to set the minutes. Sync Time With GPS must be off
for this setting to be available. The “+” setting will increase the minutes. The
“-” setting will decrease the minutes.
Time Format This setting will allow you to set the time format (AM/PM). Sync Time With GPS
must be off for this setting to be available. The “12 hrs” setting will set the
time to a 12-hour format. The “24 hrs” setting will set the time to a 24-hour
format.
Set Time This setting will allow you to set the hours and minutes. Sync Time With GPS
must be off for this setting to be available. The “+” setting will increase the
hours and minutes. The “-” setting will decrease the hours and minutes.
Set Date This setting will allow you to set the date. Sync Time With GPS must be off for
this setting to be available.
Setting Name
Description
When the Phone/Bluetooth® button is pressed on the touchscreen, the system displays the options related to Bluetooth® connectivity from an external audio
device or smartphone. The list of paired audio devices or smartphones can be accessed from this menu.
NOTE:Depending on the vehicle’s options, feature settings may vary.
Setting NameDescription
Phone Pop-Ups Displayed In ClusterThis setting will activate phone message pop-ups in the Instrument Cluster
Display.
Do Not Disturb This setting will open the “Do Not Disturb” settings menu. The settings are
“Auto Reply” (both, text, call), “Auto Reply Message” (custom, default), and
“Custom Auto Reply Message” (create message).

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Voice
Device Manager This setting will open the Device Manager main screen.
Do Not Disturb All This setting will open the “Do Not Disturb All” settings menu. The available
options are “On” and “Off”.
Paired Phones This setting will show the list of paired phones.
Paired Audio Sources This setting will show the list of paired audio sources.
Enable Two Active Phones This setting will enable or disable two active phones with the vehicle.
The setting options are “On” and “Off”.
Paired Phones And Audio Devices This setting will show the list of paired phones and audio devices.
Setting Name Description
When the Voice button is pressed on the touchscreen, the system displays the options related to the vehicle’s Voice Recognition feature.
NOTE:Depending on the vehicle’s options, feature settings may vary.
Setting NameDescription
Voice OptionsThis setting will change the voice type during a Voice Recognition session.
The available options are “Male” and “Female”.
Voice Response Length This setting will change the response length for the Voice Recognition system.
The “Brief” setting provides a shortened audio description from the system.
The “Detailed” setting provides the full audio description from the system.
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Audio
When the Audio button is pressed on the touchscreen, the system displays options related to the vehicle’s sound system. These settings can change the audio
location within the vehicle, adjust the bass or treble levels, and auto-play settings from an audio device or smartphone.
NOTE:Depending on the vehicle’s options, feature settings may vary.
Setting Name Description
Balance/FadeThis setting will adjust audio levels from specific speakers in the front/back
and left/right of the vehicle. The Speaker icon can be moved to set audio
location.
Equalizer This setting will adjust the “Bass”, “Mid”, and “Treble” ranges of the audio.
Speed Adjusted Volume This setting will adjust audio volume as speeds increase. At a higher setting,
the volume will increase more as the vehicle speeds up. The available settings
are “Off”, “1”, “2”, and “3”.
Surround Sound This setting will turn the Surround Sound system on or off.
AUX Volume Offset This setting will tune the audio levels from a device connected through the
AUX port. The available settings are “+” and “-”.
Auto Play This setting will automatically begin playing audio from a connected device.
Auto On Radio This setting will turn the radio on with vehicle start and recall the last known
radio state. The available options are “On”, “Off”, and “Last Recall”.
Volume Adjustment This setting will let you adjust the volume levels for “Media”, “Phone”,
“Navigation”, and “VR” (Voice Recognition).
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176MULTIMEDIA
Notifications
When the Notifications button is pressed on the touchscreen, the system displays the options related to Notifications for the system.
NOTE:Depending on the vehicle’s options, feature settings may vary.
Setting Name Description
App Drawer Favoriting Pop-UpsThis setting turns the “App Favorited” pop-up on or off.
App Drawer Unfavoriting Pop-Ups This setting turns the “App Unfavorited” pop-up on or off.
New Text Message Pop-Ups This setting turns receiving/storing a pop-up for new text messages of any
connected phone on or off.
Missed Calls Message This setting turns receiving/storing a pop-up for missed calls of any connected
phone on or off.
Navigation Pop-ups This setting turns receiving/storing predictive Navigation Pop-ups on or off.

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STEERING WHEEL AUDIO CONTROLS
The Remote Sound System controls are located on
the rear surface of the steering wheel. Reach
behind the wheel to access the switches.

Steering Wheel Audio Controls

The right-hand control is a rocker-type switch with
a push button in the center and controls the
volume and mode of the sound system. Pushing
the top of the rocker switch increases the volume,
and pushing the bottom of the rocker switch
decreases the volume.
Pushing the center button makes the radio switch
between the various modes available (AM/FM/
SXM or Media, etc.)
The left-hand control is a rocker-type switch with a
push button in the center. The function of the
left-hand control is different depending on which
mode you are in. The following describes the left-hand control
operation in each mode.RADIO OPERATION
Pushing the top of the switch will “seek” up for the
next listenable station, and pushing the bottom of
the switch will “seek” down for the next listenable
station.
The button located in the center of the left-hand
control will tune to the next preset station that you
have programmed in the radio preset button.
MEDIA MODE
Pushing the top of the switch once goes to the
next track on the selected media (AUX/USB/
Bluetooth®). Pushing the bottom of the switch
once goes to the beginning of the current track, or
to the beginning of the previous track if it is within
eight seconds after the current track begins to
play.
RADIO OPERATION AND MOBILE PHONES
Under certain conditions, the mobile phone being
on in your vehicle can cause erratic or noisy
performance from your radio. This condition may
be lessened or eliminated by repositioning the
mobile phone within the vehicle. This condition is
not harmful to the radio. If your radio performance
does not satisfactorily improve from repositioning
the mobile phone, it is recommended that the
volume be turned down or off during mobile phone
operation when not using the Uconnect system.
REGULATORY AND SAFETY
I
NFORMATION
US/CANADA
Exposure to Radio Frequency Radiation
The radiated output power of the internal wireless
radio is far below the FCC and IC radio frequency
exposure limits. Nevertheless, the wireless radio
will be used in such a manner that the radio is 8 in
(20 cm) or further from the human body.
The internal wireless radio operates within
guidelines found in radio frequency safety
standards and recommendations, which reflect
the consensus of the scientific community.
The radio manufacturer believes the internal
wireless radio is safe for use by consumers.
The level of energy emitted is far less than the
electromagnetic energy emitted by wireless
devices such as mobile phones. However, the use
of wireless radios may be restricted in some
situations or environments, such as aboard
airplanes. If you are unsure of restrictions, you are
encouraged to ask for authorization before turning
on the wireless radio Ú page 316.
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236IN CASE OF EMERGENCY
ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and you
will be connected to a representative for assis-
tance. Roadside Assistance will know what
vehicle you’re driving and its location. Additional
fees may apply for roadside assistance.
SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
Uconnect Customer Care - Total support for
Radio, Phone and NAV issues.
SOS Call

1. Push the SOS Call button on the Rearview Mirror.

NOTE:In case the SOS Call button is pushed in error,
there will be a 10 second delay before the SOS Call
system initiates a call to a SOS operator. To cancel
the SOS Call connection, push the SOS call button
on the Rearview Mirror or press the cancellation
button on the Device Screen. Termination of the
SOS Call will turn off the green LED light on the
Rearview Mirror. 2. The LED light located between the SOS and
ASSIST buttons on the Rearview Mirror will
turn green once a connection to a SOS
operator has been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call system
may transmit the following important vehicle
information to a SOS operator:
Indication that the occupant placed a
SOS Call
The vehicle brand
The last known GPS coordinates of the
vehicle
4. You should be able to speak with the SOS operator through the vehicle audio system to
determine if additional assistance is needed.
NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
Once a connection is made between the
vehicle’s SOS Call system and the SOS oper -
ator, the SOS operator may be able to open
a voice connection with the vehicle to deter -
mine if additional assistance is needed.
Once the SOS operator opens a voice
connection with the vehicle’s SOS Call
system, the operator should be able to
speak with you or other vehicle occupants
and hear sounds occurring in the vehicle.
The vehicle’s SOS Call system will attempt
to remain connected with the SOS operator
until the SOS operator terminates the
connection.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.

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CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
All work to be performed may not be covered by the
warranty. Discuss additional charges with the
service manager. Keep a maintenance log of your
vehicle's service history. This can often provide a
clue to the current problem.
PREPARE A LIST
Make a written list of your vehicle's problems or the
specific work you want done. If you've had an
accident or work done that is not on your
maintenance log, let the service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have
your vehicle by the end of the day, discuss the
situation with the service advisor and list the items
in order of priority. At many authorized dealers, you
may obtain a rental vehicle (additional charges
may apply). If you need a rental, it is advisable to
make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are vitally
interested in your satisfaction. We want you to be
happy with our products and services.
Warranty service must be done by an authorized
dealer. We strongly recommend that you take the
vehicle to an authorized dealer. They know your
vehicle the best, and are most concerned that
you get prompt and high quality service.
FCA US LLC’s authorized dealers have the
facilities, factory-trained technicians, special tools,
and the latest information to ensure the vehicle is
fixed correctly and in a timely manner.
This is why you should always talk to an authorized
dealer’s service manager first. If for some reason
you are still not satisfied, talk to the general
manager or owner of the authorized dealer. They
want to know if you need assistance. If an
authorized dealer is unable to resolve the concern,
you may contact FCA US LLC's Customer
Assistance center.Any communication to FCA US LLC’s customer
center should include the following information:Owner's name and address
Owner's telephone number
(home, mobile, and office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage
FCA U S LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 423-6343
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English /
(800) 387-9983 French
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314CUSTOMER ASSISTANCE
MEXICO
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D.F.
In Mexico City: (800) 505-1300
Outside Mexico City: +(52) 55 50817568
PUERTO RICO AND US VIRGIN ISLANDS
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (800) 423-6343
Fax: (787) 782-3345
CUSTOMER ASSISTANCE FOR THE
H
EARING OR SPEECH IMPAIRED
(TDD/TTY)
To assist customers who have hearing difficulties,
FCA US LLC has installed special Telecommu -
nication Devices for the Deaf (TDD) equipment at
its customer center. Any hearing or speech
impaired customer, who has access to a TDD or a
conventional teletypewriter (TTY) in the United
States, can communicate with FCA US LLC by
dialing 1-800-380-2479. Canadian residents with hearing difficulties that
require assistance can use the special needs relay
service offered by Bell Canada. For TTY
teletypewriter users, dial 711 and for Voice callers,
dial 1-800-855-0511 to connect with a Bell Relay
Service operator.
SERVICE CONTRACT
You may have purchased a service contract for a
vehicle to help protect you from the high cost of
unexpected repairs after FCA US LLC's New Vehicle
Limited Warranty expires. The Mopar® Vehicle
Protection plans are the ONLY vehicle extended
protection plans authorized, endorsed and backed
by FCA US LLC to provide additional protection
beyond your vehicle’s warranty. If you purchased a
Mopar® Vehicle Protection Plan, you will receive
Plan Provisions and an Owner Identification Card in
the mail within three weeks of the vehicle delivery
date. If you have any questions about the service
contract, call FCA US LLC’s Service Contract
National Customer Hotline at 1-800-521-9922
(Canadian residents, call (800) 465-2001
English / (800) 387-9983 French).
FCA US LLC is not responsible for any service
contract you may have purchased from another
manufacturer. If you require service after the
FCA US LLC New Vehicle Limited Warranty expires,
please refer to the contract documents, and
contact the person listed in those documents.
We appreciate that you have made a major
investment when you purchased the vehicle.
An authorized dealer has also made a major
investment in facilities, tools, and training to
assure that you are absolutely delighted with the
ownership experience.

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