phone DODGE GRAND CARAVAN 2020 Owner's Manual

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NOTE:
The emergency number dialed is based on
the country where the vehicle is purchased
(911 for the US and Canada and 060 for
Mexico). The number dialed may not be appli -
cable with the available mobile service and
area.
If supported, this number may be program -
mable on some systems. To do this, push the
Phone button and say “Setup,” followed
by “Emergency.”
The Uconnect Phone does slightly lower your
chances of successfully making a phone call. Roadside Assistance/Towing Assistance
If you need roadside assistance:
Push the Phone button to begin.
After the “Ready” prompt and the following
beep, say “Towing Assistance”.
NOTE:
You should program the desired Towing
Assistance phone number using the Voice
Command system. To do this, push the Phone
button and say “Setup,” followed by “Towing
Assistance.” When prompted say
1-800-521-2779 for U.S., 1-800-363-4869 for
Canada, 55-14-3454 for Mexico City and
1-800-712-3040 for outside Mexico City in
Mexico.
Paging
To learn how to page, refer to “Working With
Automated Systems.” Paging works properly
except for pagers of certain companies, which
time out a little too soon to work properly with
the Uconnect Phone.
Voice Mail Calling
To learn how to access your voice mail, refer to
“Working With Automated Systems.” Working With Automated Systems
This method is used in instances where one
generally has to press numbers on the mobile
phone keypad while navigating through an
automated telephone system.
You can use your Uconnect Phone to access a
voice mail system or an automated service,
such as a paging service or automated
customer service line. Some services require
immediate response selection. In some
instances, that may be too quick for use of the
Uconnect Phone.
When calling a number with your Uconnect
Phone that normally requires you to enter in a
touch-tone sequence on your mobile phone
keypad, you can push the Voice Recognition
button and say the sequence you wish to
enter, followed by the word “Send.” For
example, if required to enter your PIN followed
with a pound, (3 7 4 6 #), you can push the
Voice Recognition button and say, “3 7 4 6 #
Send.” Saying a number, or sequence of
numbers, followed by “Send,” is also to be used
for navigating through an automated customer
service center menu structure, and to leave a
number on a pager.
WARNING!
To use your Uconnect Phone System in an
emergency, your mobile phone must be:
Turned on.
Paired to the Uconnect System.
Have network coverage.

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You can also send stored Uconnect Phonebook
entries as tones for fast and easy access to
voice mail and pager entries. To use this
feature, dial the number you wish to call and
then push the Voice Command button and
say, “Send.” The system will prompt you to enter
the name or number and say the name of the
phonebook entry you wish to send. The
Uconnect Phone will then send the
corresponding phone number associated with
the phonebook entry, as tones over the phone.
NOTE:
You may not hear all of the tones due to
mobile phone network configurations. This is
normal.
Some paging and voice mail systems have
system time out settings that are too short
and may not allow the use of this feature.
Barge In – Overriding Prompts
The “Voice Command” button can be used
when you wish to skip part of a prompt and
issue your voice command immediately. For
example, if a prompt is asking “Would you like to pair a phone, clear a...,” you could push the
Voice Recognition button and say, “Pair a
Phone” to select that option without having to
listen to the rest of the voice prompt.
Turning Confirmation Prompts On/Off
Turning confirmation prompts off will stop the
system from confirming your choices (e.g., the
Uconnect Phone will not repeat a phone
number before you dial it).
To turn confirmation prompts on or off using
Voice Command:

1. Push the Phone button to begin.

2. After the “Ready” prompt and the following
beep, say:“Setup Confirmations Prompts On” or
“Setup Confirmations Prompts Off”
Phone And Network Status Indicators
If available on the radio and/or on a premium
display such as the instrument panel cluster,
and supported by your mobile phone, the
Uconnect Phone will provide notification to
inform you of your phone and network status when you are attempting to make a phone call
using Uconnect Phone. The status is given for
roaming, network signal strength, phone battery
strength, etc.
Dialing Using The Mobile Phone Keypad
You can dial a phone number with your mobile
phone keypad and still use the Uconnect Phone
(while dialing via the mobile phone keypad, the
user must exercise caution and take precau
-
tionary safety measures). By dialing a number
with your paired Bluetooth® mobile phone, the
audio will be played through your vehicles audio
system. The Uconnect Phone will work the same
as if you dial the number using Voice Command.
NOTE:
Certain brands of mobile phones do not send
the dial ring to the Uconnect Phone to play it on
the vehicle audio system, so you will not hear it.
Under this situation, after successfully dialing a
number the user may feel that the call did not
go through even though the call is in progress.
Once your call is answered, you will hear the
audio.
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Mute/Unmute (Mute ON/OFF)
When you mute the Uconnect Phone, you will
still be able to hear the conversation coming
from the other party, but the other party will not
be able to hear you. To mute the Uconnect
Phone:
Push the Voice Recognition button .
Following the beep, say “Mute.”
To unmute the Uconnect Phone:
Push the Voice Recognition button .
Following the beep, say “Mute off.”
Advanced Phone Connectivity
Transfer Call To And From Mobile Phone
The Uconnect Phone allows ongoing calls to be
transferred from your mobile phone to the
Uconnect Phone without terminating the call. To
transfer an ongoing call from your Uconnect
Phone paired mobile phone to the Uconnect
Phone or vice versa, push the Voice Recognition
button and say “Transfer Call.” Connect Or Disconnect Link Between The
Uconnect Phone And Mobile Phone
Your mobile phone can be paired with many
different electronic devices, but can only be
actively "connected" with one electronic device
at a time.
If you would like to connect or disconnect the
Bluetooth® connection between a Uconnect
Phone paired mobile phone and the Uconnect
Phone, follow the instructions described in your
mobile phone user manual.
List Paired Mobile Phone Names
Push the Phone button to begin.
After the “Ready” prompt and the following
beep, say “Setup Phone Pairing”.
When prompted, say “List Phones”.
The Uconnect Phone will play the phone
names of all paired mobile phones in order
from the highest to the lowest priority. To
“Select” or “Delete” a paired phone being
announced, push the Voice Command
button and say “Select” or “Delete”. Also, see
the next two sections for an alternate way to
“Select” or “Delete” a paired phone.Select Another Mobile Phone
This feature allows you to select and start using
another phone paired with the Uconnect Phone.
Push the Phone button to begin.
After the “Ready” prompt and the following
beep, say “Setup Select Phone” and follow
the prompts.
You can also push the Voice Recognition
button at any time while the list is being
played, and then choose the phone that you
wish to select.
The selected phone will be used for the next
phone call. If the selected phone is not avail
-
able, the Uconnect Phone will return to using
the highest priority phone present in or near
30 ft (9 m) of the vehicle.
Delete Uconnect Phone Paired Mobile Phones
Push the Phone button to begin.
After the “Ready” prompt and the following
beep, say “Setup Phone Pairing”.

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At the next prompt, say “Delete” and follow
the prompts.
You can also push the Voice Recognition
button at any time while the list is being
played, and then choose the phone you wish
to delete.
Things You Should Know About Your
Uconnect Phone
Uconnect Phone Tutorial
To hear a brief tutorial of the system features,
push the Phone button and say “Uconnect
Tutorial.”
Voice Training
For users experiencing difficulty with the system
recognizing their voice commands or numbers,
the Uconnect Phone Voice Training feature may
be used. To enter this training mode, follow one
of the two following procedures:
From outside the Uconnect Phone mode
(e.g., from radio mode), push and hold the
Voice Recognition button for five seconds
until the session begins, or,
Push the Voice Recognition button and
say the “Voice Training,” “System Training,”
or “Start Voice Training” command.
You can either push the Uconnect Phone button
to restore the factory setting or repeat the
words and phrases when prompted by the
Uconnect Phone. For best results, the Voice
Training session should be completed when the
vehicle is parked with the engine running, all
windows closed, and the blower fan switched
off.
This procedure may be repeated with a new
user. The system will adapt to the last trained
voice only.
Reset
To Reset all settings using Voice Command:

1. Push the Phone button .

2. After the “Ready” prompt and the following beep, say “Setup,” then “Reset.”
This will delete all phone pairing, phone
book entries, and other settings in all
language modes. The System will prompt
you before resetting to factory settings. Voice Command
For best performance:
Adjust the rearview mirror to provide at least
1/2-inch (1 cm) gap between the overhead
console (if equipped) and the mirror.
Always wait for the beep before speaking.
Speak normally without pausing, just as you
would speak to a person sitting a few feet/
meters away from you.
Make sure that no one other than you is
speaking during a Voice Command period.
Performance is maximized under:
Low-to-medium blower setting
Low-to-medium vehicle speed
Low road noise
Smooth road surface
Fully closed windows
Dry weather condition
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NOTE:
Even though the system is designed for users
speaking in North American English, French,
and Spanish accents, the system may not
always work for some.
When navigating through an automated
system such as voice mail, or when sending
a page, at the end of speaking the digit string,
make sure to say “Send.”
Storing names in the phonebook when the
vehicle is not in motion is recommended.
It is not recommended to store similar
sounding names in the Uconnect Phonebook.
Phonebook (Downloaded and Uconnect
Phone Local) name recognition rate is opti -
mized when the entries are not similar.
Numbers must be spoken in single digits.
“800” must be spoken “eight-zero-zero” not
“eight hundred.”
You can say “O” (letter “O”) for “0” (zero).
Even though international dialing for most
number combinations is supported, some
shortcut dialing number combinations may
not be supported. Far End Audio Performance
Audio quality is maximized under:
Low-to-medium blower setting
Low-to-medium vehicle speed
Low road noise
Smooth road surface
Fully closed windows
Dry weather conditions
Operation from the driver's seat
Performance, such as audio clarity, echo,
and loudness to a large degree relies on the
phone and network, and not the Uconnect
Phone
Echo at the phone far end can sometimes be
reduced by lowering the in-vehicle audio
volume
Recent Calls
If your phone supports “Automatic Phonebook
Download,” Uconnect Phone can list your
Outgoing, Incoming and Missed Calls. SMS
Uconnect Phone can read or send new
messages on your phone.
Read Messages:
If you receive a new text message while your
phone is connected to Uconnect Phone, an
announcement will be made to notify you that
you have a new text message. If you wish to
hear the new message:

1. Push the Phone button .

2. After the “Ready” prompt and the following
beep, say “SMS Read” or “Read Messages”.
Uconnect Phone will play the new text
message for you.
After reading a message, you can “Reply” or
“Forward” the message using Uconnect Phone.
Send Messages:
You can send messages using Uconnect Phone.
To send a new message:

1. Push the Phone button .

2. After the “Ready” prompt and the following beep, say “SMS Send” or “Send Message”.

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3. You can either say the message you wish to
send or say “List Messages.” There are 20
preset messages.
To send a message, push the Voice Command button while the system is listing the
message and say “Send”.
Uconnect Phone will prompt you to say the
name or number of the person you wish to send
the message to.
List of Preset Messages:

1. Yes

2. No
3. Where are you?
4. I need more direction
5. L O L
6. Why
7. I love you
8. Call me
9. Call me later
10. Thanks 11. See You in 15 minutes
12. I am on my way
13. I’ll be late
14. Are you there yet?
15. Where are we meeting?
16. Can this wait?
17. Bye for now
18. When can we meet?
19. Send number to call
20. Start without me
Turn SMS Incoming Announcement ON/OFF
Turning the SMS Incoming Announcement Off
will stop the system from announcing the new
incoming messages.

1. Push the Phone button .

2. After the “Ready” prompt and the following beep, say “Setup, SMS Incoming Message
Announcement,” you will then be given a
choice to change it. Bluetooth® Communication Link
Mobile phones have been found to lose
connection to the Uconnect Phone. When this
happens, the connection can generally be
reestablished by switching the phone off/on.
Your mobile phone is recommended to remain
in Bluetooth® On mode.
Navigation — If Equipped
Safety Precautions And Important
Information
WARNING!
ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility
and assume all risks related to the use of
the Uconnect features and applications in
this vehicle. Only use Uconnect when it is
safe to do so. Failure to do so may result in
an accident involving serious injury or
death.
ALWAYS follow the law! Failure to follow
traffic laws may result in serious injury or
death.9

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NOTE:
If you are unsure of the city/postal code, press
Search All.
5. Press Done .
6. If necessary, select the city/postal code.
NOTE:
Not all map data provides postal code
searching.
7. Enter the number of the address.
8. Press Done .
9. Enter the street name.
10. Press Done .
11. If necessary, select the street.
12. If necessary, select the address. Using The Go! Page
The Go! page opens when you select a location
to navigate to.

1. Press to call the selected location when
your device is connected to phone, or to
save the location to your favorites.

2. Press to switch between 2D and 3D view.
3. Press to rotate the view.
4. Press to view more information for the location.
5. Press to zoom in and out.
6. Press to return to the previous page. Press and hold to return to the main menu. 7. Press to create a turn-by-turn route to this
location.
Setting A Home Location
You can set your home location for the location
you return to most often.

1. From the main menu, press
Where To? >
Go Home
.

2. Select Enter My Address, Use My Current
Location or Recently Found .
Going Home
Before you can navigate to home you must set
a home location.
From the main menu, press Where To? > Go
Home .
Editing Your Home Location Information

1. From the main menu, press
Where To? >
Favorites > Home
.

2. Press > Edit .
3. Enter your changes.
4. Press Done .
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Viewing A List Of Recently Found Locations
Your navigation system stores the last 50
locations you have found.
From the main menu, press Where To? >
Recently Found .
Clearing The List Of Recently Found Locations
From the main menu, press Where To? >
Recently Found > > Clear > Yes.
About Favorites
You can save locations in your Favorites so you
can quickly find them and create routes to
them. Your home location is also stored in
Favorites.
Saving Your Current Location To Favorites

1. From the map, press the vehicle icon.

2. Press Save .
3. Enter a name.
4. Press Done .
The location is saved in Favorites. Saving Locations To Favorites

1. Search for the location.

2. From the Go! page, press > Save > OK
.
Finding Favorites

1. From the main menu, press
Where To? >
Favorites
.

2. If necessary, select a category.
3. Select a saved location.
Editing Favorites

1. From the main menu, press
Where To? >
Favorites
.

2. Select a category.
3. Select a favorite.
4. Press the information box.
5. Press > Edit . 6. Select an option:
Name
Phone Number
Categories
Change Map Symbol
7. Edit the information.
8. Press Done .
Planning A Trip
You can use Trip Planner to create and save a
trip with multiple destinations.

1. From the main menu, press
Where To? >
Trip Planner
.

2. Press .
3. Press Select Start Location .
4. Search for a location.
5. Press Select .
6. Press to add an additional location.
7. Press Select .

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STEERING WHEEL AUDIO CONTROLS — IF
EQUIPPED

Remote Sound System Controls (Back View Of Steering
Wheel)

The remote sound system controls are located
on the rear surface of the steering wheel, at the
three and nine o'clock positions.
The right-hand rocker switch has a push-button
in the center, and controls the volume and
mode of the sound system. Pushing the top of
the rocker switch will increase the volume.
Pushing the bottom of the rocker switch will
decrease the volume. Pushing the center
button changes the operation of the radio from
AM to FM, or to CD mode. The left-hand rocker switch has a push-button in
the center. The function of the left-hand switch
is different, depending on which mode you are
in.
The following describes the left-hand rocker
switch operation in each mode.
Radio Operation
Pushing the top of the switch will Seek Up for
the next listenable station, and pushing the
bottom of the switch will Seek Down for the next
listenable station.
The button located in the center of the left-hand
switch will tune to the next preset station that
you have programmed in the radio preset
push-button.
CD Player
Pushing the top of the switch once will go to the
next track on the CD. Pushing the bottom of the
switch once will go to the beginning of the
current track, or to the beginning of the previous
track if it is within one second after the current
track begins to play.
If you push the switch up or down twice it plays
the second track; three times, it will play the
third, etc.The button in the center of the left-hand switch
has no function in this mode.
USB/MP3 CONTROL — IF EQUIPPED
This feature allows a external USB device to be
plugged into the USB port, located in the glove
compartment. If equipped, there may also be
two USB ports located on the lower trim piece
right behind the driver’s sliding door that are for
charging devices only.
iPod® control supports Mini, 4G, Photo, iPod®
nano, 5G iPod® and iPhone® devices. Some
iPod® software versions may not fully support
the iPod® control features. Please visit
Apple’s® website for software updates.
NOTE:
Connecting a consumer electronic audio device
to the AUX port located in the radio faceplate,
plays media, but does not use the MP3 control
feature to control the connected device.

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Pushing a PRESET button will display the
current list on the top line and the first item in
that list on the second line.
To exit List mode without selecting a track, push
the same Preset button again to go back to
Play mode.
List button: The List button will display the top
level menu of the external USB device.
Turn the Tune control knob to list the
top-menu item to be selected and push the
Tune control knob. This will display the next
sub-menu list item on the audio device, then
follow the same steps to go to the desired
track in that list. Not all external USB device
sub-menu levels are available on this system.
Music Type button: The Music Type button is
another shortcut button to the genre listing on
your audio device.
Bluetooth® Streaming Audio (BTSA)
Music can be streamed from your cellular
phone to the Uconnect phone system.
Refer to the Uconnect Owner’s Manual
Supplement for further information on
Bluetooth® connectivity.
Controlling BTSA Using Radio Buttons
To enter BTSA mode, push either AUX button on
the radio or push the VR button and say
“Bluetooth® Streaming Audio”.
Play Mode
When switched to BTSA mode, some audio
devices can start playing music over the
vehicle’s audio system, but some devices
require the music to be initiated on the device
first. Then, it will get streamed to the Uconnect
phone system. Seven devices can be paired to
the Uconnect phone system, but just one can be
selected and played.
Selecting A Different Audio Device

1. Push the Phone button to begin.

2. After the "Ready" prompt and following the beep, say "Setup", then say "Select Audio
Devices".
3. Say the name of the audio device or ask the Uconnect phone system to list the audio
devices.
Next Track
Use the Seek Up button, or push the VR
button on the radio and say “Next Track,” to
jump to the next music track on your cellular
phone.
WARNING!
Do not plug in or remove the iPod® or
external USB device while driving. Failure to
follow this warning could result in an
accident.
CAUTION!
Leaving the iPod® or external USB device
(or any supported device) anywhere in the
vehicle in extreme heat or cold can alter the
operation or damage the device. Follow the
device manufacturer’s guidelines.
Placing items on the iPod® or external USB
device, or connections to the iPod® or
external USB device in the vehicle, can
cause damage to the device and/or to the
connectors.
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