warning DODGE GRAND CARAVAN 2020 Owner's Manual

GETTING TO KNOW YOUR VEHICLE31
(Continued)

Active Head Restraint (Tilted)

NOTE:
The head restraints should only be removed
by qualified technicians, for service purposes
only. If either of the head restraints require
removal, see an authorized dealer.
In the event of deployment of an Active Head
Restraint, refer to “Occupant Restraints/
Resetting Active Head Restraints (AHR)” in
“Safety” for further information.
Head Restraints — Second Row Quad Seats
The head restraints on the second row quad
seats are non-adjustable and non-removable.
The head restraint will automatically fold
forward when the seat release lever is pulled
during the Stow n’ Go procedure. Refer to
“Seats” in this chapter for further information.
WARNING!
ALL the head restraints MUST be rein -
stalled in the vehicle to properly protect the
occupants.
All occupants, including the driver, should
not operate a vehicle or sit in a vehicle’s
seat until the head restraints are placed in
their proper positions in order to minimize
the risk of neck injury in the event of a
collision.
Do not place items over the top of the
Active Head Restraint, such as coats, seat
covers or portable DVD players. These
items may interfere with the operation of
the Active Head Restraint in the event of a
collision and could result in serious injury or
death.
Active Head Restraints may be deployed if
they are struck by an object such as a hand,
foot or loose cargo. To avoid accidental
deployment of the Active Head Restraint
ensure that all cargo is secured, as loose
cargo could contact the Active Head
Restraint during sudden stops. Failure to
follow this warning could cause personal
injury if the Active Head Restraint is
deployed.
WARNING! (Continued)
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32GETTING TO KNOW YOUR VEHICLE
Head Restraints — Second Row Bench
The second row bench seat is equipped with
adjustable head restraints.
To raise the head restraint, pull upward on the
head restraint. To lower the head restraint,
push the adjustment button, located at the
base of the head restraint, and push downward.

Adjustment Button
To remove the head restraint, raise it as far as it
can go. Then, push the release button and the
adjustment button at the base of each post
while pulling the head restraint up. Seatback
angle may need to be adjusted to fully remove
the head restraint. To reinstall the head
restraint, put the head restraint posts into the
holes and push downward. Then, adjust the
head restraint to the appropriate height.
NOTE:
For child restraint tethering, refer to “Occupant
Restraint Systems” in “Safety” for further
information.
Head Restraints — Third Row
The outboard head restraints can be manually
folded forward for improved rearward visibility.
They are non-removable. Pull the release strap
to fold them forward.

Head Restraint Release Strap “1”

NOTE:
The head restraints must be raised manually
when occupying the third row.
Do not fold if there are passengers seated in
the third row seats.
1 — Release Button
2 — Adjustment Button
WARNING!
A loose head restraint thrown forward in a
collision or hard stop could cause serious
injury or death to occupants of the vehicle.
Always securely stow removed head
restraints in a location outside the occu -
pant compartment.
ALL the head restraints MUST be rein -
stalled in the vehicle to properly protect the
occupants. Follow the re-installation
instructions above prior to operating the
vehicle or occupying a seat.

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GETTING TO KNOW YOUR VEHICLE33
The head restraint in the center position can be
raised and lowered for tether routing or height
adjustment. Refer to “Occupant Restraint
Systems” in “Safety” for further information.
NOTE:
To remove the center head restraint, raise it as
far as it can go. Then, push both the release
button and the adjustment button at the base of
each post while pulling the head restraint up. To
reinstall the head restraint, put the head
restraint posts into the holes and push
downward. Then, using the adjustment button,
adjust the head restraint to the appropriate
height.

Adjustment Button
Refer to “Occupant Restraints” in “Safety” for
further information.
STEERING WHEEL
Tilt/Telescoping Steering Column
This feature allows you to tilt the steering
column upward or downward. It also allows you
to lengthen or shorten the steering column. The
tilt/telescoping lever is located below the
steering wheel at the end of the steering
column.

Tilt/Telescoping Lever
To unlock the steering column, push the lever
downward (toward the floor). To tilt the steering
column, move the steering wheel upward or
downward as desired. To lengthen or shorten
the steering column, pull the steering wheel
outward or push it inward as desired. To lock
the steering column in position, push the lever
upward until fully engaged.
WARNING!
Do not adjust the steering column while
driving. Adjusting the steering column while
driving or driving with the steering column
unlocked, could cause the driver to lose
control of the vehicle. Failure to follow this
warning may result in serious injury or death.
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34GETTING TO KNOW YOUR VEHICLE
(Continued)
Heated Steering Wheel — If Equipped
The steering wheel contains a heating element
that helps warm your hands in cold weather.
The heated steering wheel has only one
temperature setting. Once the heated steering
wheel has been turned on it can operate for an
average of 80 minutes before automatically
shutting off. This time may vary depending on
the temperature of the environment.
The heated steering wheel can shut off early or
may not turn on when the steering wheel is
already warm.
The heated steering wheel control button is
located on the center of the instrument panel
below the climate controls.
Push the heated steering wheel button
once to turn the heating element on.
Push the heated steering wheel button a
second time to turn the heating element off.NOTE:
The engine must be running for the heated
steering wheel to operate.
Vehicles Equipped With Remote Start
On models that are equipped with remote start,
the heated steering wheel can be programed to
come on during a remote start. Refer to
“Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information.
MIRRORS
Automatic Dimming Mirror — If Equipped
The mirror head can be adjusted up, down, left,
and right for various drivers. The mirror should
be adjusted to center on the view through the
rear window.
This mirror automatically adjusts for headlight
glare from vehicles behind you.
NOTE:
The Automatic Dimming feature is disabled
when the vehicle is in REVERSE to improve rear
view viewing.WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica
-
tion, alcohol use, exhaustion, or other phys -
ical conditions must exercise care when
using the steering wheel heater. It may
cause burns even at low temperatures,
especially if used for long periods.
Do not place anything on the steering wheel
that insulates against heat, such as a
blanket or steering wheel covers of any type
and material. This may cause the steering
wheel heater to overheat.
WARNING! (Continued)

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GETTING TO KNOW YOUR VEHICLE35
The Automatic Dimming feature can be turned
on or off through the touchscreen.
Press the mirror dimmer button once to turn
the feature on.
Press the mirror dimmer button a second
time to turn the feature off.

Automatic Dimming Mirror

Automatic Dimming Mirror With Rear View
Camera Display — If Equipped
A single ball joint mirror is provided in the
vehicle. It is a twist on mirror that has a fixed
position at the windshield. The mirror installs on
the windshield button with a counterclockwise
rotation and requires no tools for mounting. The
mirror head can be adjusted up, down, left, and
right for various drivers. The mirror should be
adjusted to center on the view through the rear
window.
This mirror automatically adjusts for headlight
glare from vehicles behind you.
When the vehicle is placed into reverse gear, a
video display illuminates to display the image
generated by the rear view camera located on
the liftgate handle. The auto dimming feature is
also disabled to improve rear view viewing.
Automatic Dimming Mirror With Rear View Camera

Outside Mirrors
To receive maximum benefit, adjust the outside
mirror(s) to center on the adjacent lane of traffic
with a slight overlap of the view obtained on the
inside mirror.
CAUTION!
To avoid damage to the mirror during
cleaning, never spray any cleaning solution
directly onto the mirror. Apply the solution
onto a clean cloth and wipe the mirror clean.
WARNING!
Vehicles and other objects seen in an outside
convex mirror will look smaller and farther
away than they really are. Relying too much
on side convex mirrors could cause you to
collide with another vehicle or other object.
Use your inside mirror when judging the size
or distance of a vehicle seen in a side convex
mirror.
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GETTING TO KNOW YOUR VEHICLE39
When exiting the vehicle the driver can choose
to have the headlights remain on for 30, 60 or
90 seconds or not remain on. To change the
timer setting, see an authorized dealer.
The headlight delay time is programmable on
vehicles equipped with an instrument cluster
display. Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information.
If the headlights are turned off before the
ignition, they will turn off in the normal manner.
NOTE:
The headlights must be turned off within 45
seconds of placing the ignition in the OFF
position to activate this feature.
Lights-On Reminder
If the headlights or the parking lights are left on,
or if the dimmer control is in the extreme top
position after the ignition has been placed in
the OFF position, a chime will sound when the
driver's door is opened.
Front Fog Lights — If Equipped
To activate the front fog lights, turn on the
parking lights or the low beam headlights and
push in the headlight switch control knob. Pushing the headlight switch control knob a
second time will turn the front fog lights off.
Turn Signals
Move the multifunction lever up or down and
the arrows on each side of the instrument
cluster display will flash to show proper
operation of the front and rear turn signal lights.
NOTE:
If either light remains on and does not flash, or
there is a very fast flash rate, check for a
defective outside light bulb. If an indicator fails
to light when the lever is moved, it would
suggest that the indicator bulb is defective.
Turn Signal Warning
If the vehicle electronics sense that the vehicle
has traveled at over 18 mph (29 km/h) for
about 1 mile (1.6 km) with the turn signals on, a
chime will sound to alert the driver.
Lane Change Assist
Tap the lever up or down once, without moving
beyond the detent, and the turn signal (right or
left) will flash three times then automatically
turn off.
Battery Protection
This feature provides battery protection to avoid
wearing down the battery if the headlights or
parking lights are left on for extended periods of
time when the ignition is in the OFF position.
After eight minutes of the ignition being placed
in the OFF position, and the headlight switch in
any position other than OFF or AUTO, the lights
will turn off automatically until the next cycle of
the ignition or headlight switch.
The battery protection feature will be disabled if
the ignition is placed in any position other than
OFF during the eight minute delay.
INTERIOR LIGHTS
Courtesy/Interior Lighting
At the forward end of the overhead console are
two courtesy lights (standard dome light has
two buttons). These interior lights are turned on
when a door or the liftgate is opened, the
remote keyless entry key fob is activated, or
when the dimmer control is moved to the
extreme top.
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GETTING TO KNOW YOUR VEHICLE41
Dimmer Controls
The dimmer switch is located next to the
headlight switch.

Instrument Panel Dimmer Control

With the parking lights or headlights on, rotating
the left dimmer control upward will increase the
brightness of the instrument panel lights.
Rotating the left dimmer control completely
upward to the second detent (extreme top
position) will turn on the interior lights. The
interior lights will remain on when the dimmer
control is in this position.
Rotating the left dimmer control to the off
position (extreme bottom) will turn the interior
lights off, and will remain off when the doors or
liftgate are opened.
Parade Mode (Daytime Brightness Feature)
Rotate the dimmer control upward to the first
detent. This feature brightens all text displays
such as the odometer, instrument cluster
display, and radio when the parking lights or
headlights are on.
WINDSHIELD WIPER AND WASHERS
The wipers and washers are operated by a
switch within the multifunction lever. Rotate the
end of the multifunction lever to select the
desired wiper speed.

Washer And Wiper Controls
NOTE:
Always remove any buildup of snow that
prevents the windshield wiper blades from
returning to the off position. If the windshield
wiper switch is turned off and the blades cannot
return to the off position, damage to the wiper
motor may occur.
Windshield Wiper Operation
Rotate the end of the lever upward, to the first
detent past the intermittent settings for
low-speed wiper operation. Rotate the end of
the lever upward to the second detent past the
intermittent settings for high-speed wiper
operation.
WARNING!
Sudden loss of visibility through the
windshield could lead to a collision. You might
not see other vehicles or other obstacles. To
avoid sudden icing of the windshield during
freezing weather, warm the windshield with
the defroster before and during windshield
washer use.
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60GETTING TO KNOW YOUR VEHICLE
To close the window part way, lift the window
control to the first detent and release when you
want the window to stop.
NOTE:
If the window runs into any obstacle during
auto-closure, it will reverse direction and
then go back down. Remove the obstacle and
use the window control again to close the
window.
Any impact due to rough road conditions may
trigger the auto reverse function unexpect -
edly during auto-closure. If this happens, pull
the control lightly to the first detent and hold
to close window manually. Auto Up Reset — If Equipped
To reactivate the Auto Up feature, perform the
following steps after vehicle power is restored:

1. Pull the window control up to close the
window completely and continue to hold
the control up for an additional two
seconds after the window is closed.

2. Push the window control down firmly to the second detent to open the window
completely and continue to hold the control
down for an additional two seconds after
the window is fully open.
Sliding Side Door Power Window Control — If
Equipped
Second row passengers may open and close
the sliding door window by a single control on
the door handle assembly.
The controls will operate only when the ignition
switch is in the ON/RUN or ACC position and
during power accessory delay.
NOTE:
The controls will not operate if the driver has
activated the Power Window Lockout.
The sliding door windows do not open fully.
They stop several inches above the window
sill.

Sliding Door Power Window Control

Wind Buffeting
Wind buffeting can be described as the
perception of pressure on the ears or a
helicopter-type sound in the ears. Your vehicle
may exhibit wind buffeting with the windows
down, or the sunroof (if equipped) in certain
open or partially open positions. This is a normal
occurrence and can be minimized. If the rear
windows are open and buffeting occurs, open
the front and rear windows together to minimize
the buffeting. If the buffeting occurs with the
sunroof open, adjust the sunroof opening to
minimize the buffeting.
WARNING!
There is no anti-pinch protection when the
window is almost closed. To avoid personal
injury be sure to clear your arms, hands,
fingers and all objects from the window path
before closing.

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GETTING TO KNOW YOUR VEHICLE61
HOOD
Opening The Hood
To open the hood, two latches must be
released.

1. Pull the hood release lever located on the
instrument panel, below the steering
column.

Hood Release Lever

2. Move to the front of the vehicle and look inside the center of the hood opening.
Locate, then push the safety catch
downward while raising the hood at the
same time.
Safety Lever Location

Use the hood prop rod to secure the hood in the
open position.

Hood Prop Rod

Closing The Hood
WARNING!

Be sure the hood is fully latched before driving
your vehicle. If the hood is not fully latched, it
could open when the vehicle is in motion and
block your vision. Failure to follow this warning
could result in serious injury or death.

CAUTION!
To prevent possible damage, do not slam the
hood to close it. Lower hood to approximately
12 inches (30 cm) and drop the hood to
close. Make sure hood is fully closed for both
latches. Never drive vehicle unless hood is
fully closed, with both latches engaged.
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62GETTING TO KNOW YOUR VEHICLE
LIFTGATE
Opening
To Unlock/Enter The Liftgate
The liftgate may be released in several ways:
Overhead console liftgate button
Key fob
Outside handle
Push the liftgate button on the key fob twice
within five seconds to release the liftgate.

Liftgate Handle

Closing
To Close The Liftgate
Grasp the liftgate closing handle and initiate
lowering the liftgate. Release the handle when
the liftgate takes over the closing effort.
The power liftgate may be closed by pushing the
rear power liftgate switch, located in the upper
left trim in the liftgate opening. Pushing once
will only close the liftgate. This button cannot be
used to open the liftgate.
Rear Power Liftgate Switch

Power Liftgate — If Equipped
The power liftgate may be opened or closed in
several ways:
Overhead console liftgate button
Key fob
Outside handle (opens liftgate only)
Rear power liftgate switch
(when liftgate is open)
WARNING!
Driving with the liftgate open can allow
poisonous exhaust gases into your vehicle.
You and your passengers could be injured
by these fumes. Keep the liftgate closed
when you are operating the vehicle.
If you are required to drive with the liftgate
open, make sure that all windows are
closed, and the climate control blower
switch is set at high speed. Do not use the
recirculation mode.

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