phone DODGE HORNET 2023 Owner's Manual

CUSTOMER ASSISTANCE271
ROADSIDE ASSISTANCE
Available 24 hours, 7 days a week.
Call 1-800-521-2779 or visit chrysler.rsahelp.com(USA)
Call 1-800-363-4869 or visit fca.roadsideaid.com
(Canada)
Who is Covered
You are covered by Roadside Assistance services if
you are a purchaser for use of the vehicle. Roadside
Assistance services last for five years or 60,000 miles on
the odometer, whichever occurs first, calculated from the
start date of the Basic Limited Warranty, as set forth in
your Warranty Information book.
1
1. Towing services provided through Cross Country Motor Club, Inc.
Medford, MA 02155, except in AK,CA, HI, OR, WI, and WY, where services
are provided by Cross Country Motor Club of California, Inc., Thousand
Oaks, CA 91360.
What to Do
If your vehicle requires jump start assistance, out of gas/
fuel delivery, tire service, lockout service or towing as a
result of a mechanical breakdown, dial toll-free: USA:
1-800-521-2779/Canada: 1-800-363-4869. Provide your
name, Vehicle Identification Number (VIN) required for
covered services, license plate number, and your location,
including the telephone number from which you are
calling. Briefly describe the nature of the problem and
answer a few simple questions. You will be given the name
of the service provider and an estimated time of arrival. If
you feel you are in an unsafe situation, please let us know.
With your consent, we will contact local police or safety
authorities. If Unable to Contact Roadside Assistance
If you are unable to contact Roadside Assistance or
unable to provide a valid Vehicle Identification Number
(VIN), and you obtain towing services on your own, you may
submit your original receipts from the licensed towing or
service facility, for services rendered within 30 days of the
occurrence. Be sure to include your VIN, odometer
mileage at the time of service, and current mailing
address. We will process the claim based on vehicle and
service eligibility. If eligible, we will reimburse you for the
reasonable amount actually paid, based on the usual and
customary charges for that service in the area where they
were provided. FCA US LLC’s determination relating to
reimbursement is final. Correspondence should be
mailed to:
FCA US LLC Customer Assistance
P.O. Box 9145
Medford, MA 02155
Attention Claims Department
FCA US LLC reserves the right to modify the terms or
discontinue the Roadside Assistance Program at anytime.
The Roadside Assistance program is subject to restrictions
and conditions of use, which are determined solely by
FCA US LLC.
Flat Tire Service
If you are inconvenienced by a flat tire, we will dispatch a
service provider to use your vehicle’s temporary spare tire
(if equipped) as recommended in your Owner’s Manual.
This is not a permanent flat tire repair.
Out of Gas/Fuel Delivery
Drivers cannot always count on a gas station being
nearby, especially when traveling away from home. We will
dispatch a service provider to deliver a small amount of
fuel (maximum two gallons) to get you to a nearby station.
This service is limited to two occurrences in a 12-month
period.
Battery Jump Assistance
No time is a good time for a depleted battery. With
Roadside Assistance, you do not have to worry about
being stranded. We will dispatch a service provider to
provide you with a battery jump anytime, day or night.
Lockout Service
Whether the keys are locked in your vehicle or frozen locks
are keeping you from getting on your way, help is just a
phone call away. This service is limited to providing access
to the vehicle’s seating area. It does not cover the cost of
replacement keys.
Towing Service
Our towing service gives you peace of mind and
confidence. If your vehicle becomes disabled as a result of
a mechanical breakdown, Roadside Assistance will
dispatch a towing service to transport your vehicle to the
closest authorized Chrysler, Dodge, Jeep®, or Ram dealer.
If you choose to go to another dealer, you will be
responsible for the cost if the extra distance exceeds
10 miles.
10

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272CUSTOMER ASSISTANCE
FCA US LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 423-6343
FCA CANADA INC. CUSTOMER CARE
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English/
(800) 387-9983 French
MEXICO
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D.F.
In Mexico City: (800) 505-1300
Outside Mexico City: +(52) 55 50817568
PUERTO RICO AND US VIRGIN ISLANDS
FCA Caribbean LLC
P.O. Box 191857
San Juan, Puerto Rico, 00919-1857
Phone: (800) 423-6343
Fax: (787) 782-3345
CUSTOMER ASSISTANCE FOR THE
H
EARING OR SPEECH IMPAIRED
(TDD/TTY)
To assist customers who have hearing difficulties,
FCA US LLC has installed special Telecommunication
Devices for the Deaf (TDD) equipment at its customer
center. Any hearing or speech impaired customer, who
has access to a TDD or a Conventional Teletypewriter (TTY)
in the United States, can communicate with FCA US LLC by
dialing 1-800-380-2479.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered
by Bell Canada. For TTY teletypewriter users, dial 711 and
for Voice callers, dial 1-800-855-0511 to connect with a
Bell Relay Service operator.
SERVICE CONTRACT
You may have purchased a service contract for a vehicle
to help protect you from the high cost of unexpected
repairs after FCA US LLC's New Vehicle Limited Warranty
expires. The Mopar® Vehicle Protection plans are the
ONLY vehicle extended protection plans authorized,
endorsed and backed by FCA US LLC to provide additional
protection beyond your vehicle’s warranty. If you
purchased a Mopar® Vehicle Protection Plan, you will
receive Plan Provisions and an Owner Identification
Card in the mail within three weeks of the vehicle delivery
date. If you have any questions about the service contract,
call FCA US LLC’s Service Contract National Customer
Hotline at 1-800-521-9922 (Canadian residents,
call (800) 465-2001 English/(800) 387-9983 French). FCA US LLC is not responsible for any service contract you
may have purchased from another manufacturer. If you
require service after the FCA US LLC New Vehicle Limited
Warranty expires, please refer to the contract documents,
and contact the person listed in those documents.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer has
also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience.
WARNING!
Engine exhaust (internal combustion engines only),
some of its constituents, and certain vehicle
components contain, or emit, chemicals known to the
State of California to cause cancer and birth defects, or
other reproductive harm. In addition, certain fluids
contained in vehicles and certain products of
component wear contain, or emit, chemicals known to
the State of California to cause cancer and birth
defects, or other reproductive harm.

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274CUSTOMER ASSISTANCE
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers provided.
Service Manuals
These comprehensive Service Manuals provide a
complete working knowledge of the vehicle, system, and/
or components and is written in straightforward language
with illustrations, diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These manuals make it
easy to find and fix problems on computer-controlled
vehicle systems and features. They show exactly how to
find and correct problems, using step-by-step
troubleshooting and drivability procedures, proven
diagnostic tests and a complete list of all tools and
equipment.
To order a hard copy of your Service or Diagnostic
Procedure manuals, visit:
www.techauthority.com (US and Canada). Owner's Manuals
These Owner's Manuals have been prepared with the
assistance of service and engineering specialists to
acquaint you with specific FCA vehicles.
To access your Owner's Information online, visit
www.mopar.com/om (US) or
www.owners.mopar.ca (Canada).
Or
Call Tech Authority toll free at:
1-800-890-4038 (US)
Owner's Manuals, Radio Manuals and Warranty
Information Books can be ordered through Archway at:
1-800-387-1143 (Canada)
CHANGE OF OWNERSHIP OR ADDRESS
*If you have purchased this vehicle used or have changed
your address, please provide the following information
and mail to:
FCA US LLC
P.O. Box 21–8008
Auburn Hills, MI 48321–8004
Make sure to include the following:

Date of Sale (mm/dd/yy)
 Vehicle Indentification Number (17 Character ID
located on top left of the instrument panel)
 Exact Odometer Reading
 First and Last Name
 Phone Number
 Street Address, City, State and Zip Code
 Email Address
*Applies to US residents only.

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278
Brake System ...................................................... 236, 265
Anti-Lock (ABS)........................................................ 265 Fluid Check..................................................... 236
, 269
Master Cylinder ....................................................... 236
Parking ....................................................................... 82
Warning Light ............................................................. 71
Brake/Transmission Interlock........................................86
Brightness, Interior Lights ....................................... 42
, 43
Bulb Replacement ....................................................... 246
Bulbs, Light................................................................... 201
CCamera, Rear ............................................................... 116
Capacities, Fuel............................................................ 268
Caps, Filler Fuel .......................................................................... 119
Oil (Engine) .............................................................. 226
Radiator (Coolant Pressure)................................... 234
Car Washes .................................................................. 263
Carbon Monoxide Warning .......................................... 202
Cargo Tie-Downs ............................................................. 64
Cellular Phone .............................................................. 153
Certification Label ........................................................ 120
Chains, Tire................................................................... 259
Change Oil Indicator ....................................................... 68
Changing A Flat Tire ..................................................... 206
Chart, Tire Sizing .......................................................... 247
Check Engine Light (Malfunction Indicator Light) .........79
Checking Your Vehicle For Safety ............................... 199
Checks, Safety.............................................................. 199
Child Restraint.............................................................. 188 Child Restraints
Booster Seats .......................................................... 191
Child Seat Installation ............................................. 198How To Stow An unused ALR Seat Belt .................195Infant And Child Restraints ..................................... 190
Lower Anchors And Tethers For Children............... 192
Older Children And Child Restraints....................... 190
Seating Positions ..................................................... 191
Child Safety Locks .......................................................... 25
Clean Air Gasoline ........................................................ 266
Cleaning Wheels .....................................................................262
Windshield Wiper Blades ........................................ 230
Climate Control ............................................................... 46 Automatic ................................................................... 46
Cold Weather Operation ................................................. 81
Compact Spare Tire ...................................................... 258
Connector Universal Consumer Interface (UCI) ......................... 51
Console............................................................................ 51 Floor ........................................................................... 51
Contract, Service .......................................................... 272
Cooling Pressure Cap (Radiator Cap) ..........................234
Cooling System ............................................................. 233 Adding Coolant (Antifreeze) ....................................234
Coolant Level ................................................. 233
, 235
Cooling Capacity ...................................................... 268
Disposal Of Used Coolant ....................................... 234 Drain, Flush, And Refill............................................233
Inspection ................................................................ 235 Points To Remember .............................................. 235
Pressure Cap ........................................................... 234
Radiator Cap............................................................ 234
Selection Of Coolant (Antifreeze) ........ 233
, 268, 269
Cornering Lights ............................................................. 41
Corrosion Protection .................................................... 262
Cruise Light ..................................................................... 77 Customer Assistance ................................................... 270
Cybersecurity ................................................................ 129
DDaytime Running Lights ................................................. 40Defroster, Windshield .................................................. 200
Dipsticks Oil (Engine) .............................................................. 227
Disabled Vehicle Towing .............................................. 220
Disposal Antifreeze (Engine Coolant) .................................... 234
Door Ajar .................................................................. 72
, 73
Door Ajar Light ......................................................... 72, 73
Door Locks ...................................................................... 22 Dead Lock Device ..................................................... 25
Passive Entry ............................................................. 23
Driving Through Flowing, Rising, Or Shallow Standing Water ............................... 128

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The driver’s primary responsibility is the safe operation of the vehicle. Driving w\
hile distracted can result in loss of vehicle control, resulting in an accident and personal
injury. FCA US LLC strongly recommends that the driver use extreme caution whe\
n using any device or feature that may take their attention off the road. Use of any electrical
devices, such as cellular telephones, computers, portable radios, vehicl\
e navigation or other devices, by the driver while the vehicle is moving is dangerous and could lead
to a serious accident. Texting while driving is also dangerous and should never be done while th\
e vehicle is moving. If you find yourself unable to devote your full attention
to vehicle operation, pull off the road to a safe location and stop your\
vehicle. Some states or provinces prohibit the use of cellular telephones or texting while driving. It is
always the driver’s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Dodge brand vehicle and to provide a convenient reference source for common questions.
Not all features shown in this manual may apply to your vehicle. For add\
itional information, visit mopar.com/om (U.S.), owners.mopar.ca (Canada) or your local Dodge brand
dealer.
DRIVING AND ALCOHOL
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol levels far
below the legal minimum. If you are drinking, don’t drive. Ride with \
a designated non-drinking driver, call a cab, a rideshare, a friend, or use public
transportation.
WARNING
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and your judg\
ment is impaired when you have
been drinking. Never drink and then drive.
WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway \
motor vehicle can expose you to
chemicals including engine exhaust, carbon monoxide, phthalates, and lea\
d, which are known to the State of California to
cause cancer and birth defects or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash\
your hands frequently
when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.
This Owner’s Manual illustrates and describes the operation of features and equipme\
nt that are either standard or optional on this vehicle. This manual may\
also include a description of features and equipment that are no longer available or were not ordered \
on this vehicle. Please disregard any features and equipment described i\
n this manual that are not on this vehicle. FCA US LLC reserves the right to make changes in design and specifications\
, and/or make additions to or improvements to its products without impos\
ing any obligation upon itself to install them on products previously manufactured.
With respect to any vehicles sold in Canada, the name FCA US LLC shall b\
e deemed to be deleted and the name FCA Canada Inc. used in substitution\
therefore.
This Owner’s Manual is intended to familiarize you with the important features of y\
our vehicle. Your most up-to-date Owner’s Manual, Owner Handbook, Radio Instruction Manual and Warranty Booklet can be found by visiting the website on the back cover.
U.S. Residents: If you are the first registered retail owner of your v\
ehicle, you may obtain a complimentary printed copy of the Warranty Booklet by calling 1-800-423-6343 or by contacting your dealer. Replacement kits can be purchased by visiting www.techauthority.com.
Canadian Residents: If you are the first registered retail owner of yo\
ur vehicle, you may obtain a complimentary printed copy of the W arranty Booklet or purchase a replacement kit by calling 1-800-387-1143 or by contacting your dealer.
FCA US LLC reserves the right to modify the terms or discontinue the Roa\
dside Assistance Program at any time. The Roadside Assistance Program i\
s subject to restrictions and conditions of use, that are determined solely by FCA US LLC.
ROADSIDE ASSISTANCE 24 HOURS, 7 DAYS A WEEK AT YOUR SERVICE. CALL 1-800-521-2779 OR VISIT CHRYSLER.RSAHELP.COM (USA) CALL 1-800-363-4869 OR VISIT FCA.ROADSIDEAID.COM (CANADA) SERVICES: Flat Tire Service, Out Of Gas/Fuel Delivery, Battery Jump Assistance, Lockout Service and Towing Service
Please see the Customer Assistance chapter in this Owner’s Manual for further information.