service DODGE JOURNEY 2020 Manual Online

MULTIMEDIA 357
OR CONTENT INDICATES YOUR
ACKNOWLEDGMENT THAT YOU HAVE READ
THIS LICENSE AGREEMENT AND AGREE TO ITS
TERMS AND CONDITIONS. IF YOU DO NOT
AGREE TO THESE TERMS AND CONDITIONS
FOR YOUR PRODUCT, RETURN THE COMPLETE
DEVICE WITHIN 7 DAYS OF THE DATE YOU
ACQUIRED IT (IF PURCHASED NEW) FOR A FULL
REFUND TO THE DEALER FROM WHICH YOU
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AGREE TO THESE TERMS AND CONDITIONS
FOR YOUR DOWNLOAD, DO NOT PURCHASE,
INSTALL OR USE THE DOWNLOAD.

License Terms and Conditions
Garmin® (“we” or “us”) provides you with the
s t

orage media containing the Software and the
Content embedded therein, including any
“online” or electronic documentation and printed
materials in the case of a Device, or in the case
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time-sharing, resale or other similar purposes.
Accordingly, but subject to the restrictions set
forth in the following paragraphs, you may copy
the applicable Garmin® Product only as
necessary for your use to (i) view it, and (ii) save
it, provided that you do not remove any copyright
notices that appear and do not modify the
Garmin® Product in any way. Your use of the
Application must not violate any usage rules of
the Application Vendor or any other third party
service provider you use to enable the
Application. You agree not to otherwise
reproduce, archive, copy, modify, decompile,
disassemble, reverse engineer or create
derivative works of any portion of the Garmin®
Products, and may not transfer or distribute it in
any form, for any purpose, except to the extent
permitted by mandatory laws. Garmin® also
reserves the right to discontinue offering any
Content supplied by any third party supplier if
such supplier ceases to supply such content or
Garmin’s® contract with such supplier
terminates for any reason.

Restrictions

Except where you have been specifically
l i

censed to do so by Garmin®, and without
limiting the preceding paragraphs, you may not
use the Garmin® Products with any products,
systems, or applications installed or otherwise
connected to or in communication with
vehicles, and which are capable of dispatch,
fleet management or similar applications where
the Content is used by a central control center
in dispatching a fleet of vehicles. In addition,
you are prohibited from renting or leasing the
Garmin® Products to any other person or third
party. Only those rental car companies that are
specifically authorized by Garmin® in writing to
rent Garmin® products containing the Content
to their rental customers are permitted to rent
out such products.
You agree to be fully responsible for your own
c o

nduct and content while using the Software
and for any consequences thereof. You agree to
use the Software only for purposes that are
legal, proper and in accordance with this
9

358 MULTIMEDIA
Agreement and any applicable policies or
guidelines. By way of example, and not as a
limitation, you agree that when using the
Software, You will not:
upload, post, email or transmit or otherwise
make available content that infringes any
patent, trademark, copyright, trade secret or
other proprietary right of any party, unless
you are the owner of the rights or have the
permission of the owner to post such
Content;
use the Software or other content for any
illegal or unauthorized purpose; or
transmit any viruses, worms, defects, Trojan
horses, or any items of a destructive nature.
In the event that you are located outside of the
U n

ited States, you agree to comply with any
laws, rules or regulations in your locale or in the
location of your web server regarding online
conduct and acceptable content, including laws
regulating the export of data to the United
States or your country of residence.
Data Transfer

Certain services in connection with the Application
m a

y result in a transfer of data from your device. In
that case, additional charges for data transfer may
arise, depending on your device data plan. Please
contact your data provider for details about any
additional charges.
No Warranty
The Garmin® Products are provided to you “as is,”
a n

d you agree to use them at your own risk.
Garmin® and its licensors including the licensors,
service providers, channel partners and suppliers,
and affiliated companies of Garmin® and its
licensors, make no guarantees, representations or
warranties of any kind, express or implied, arising by
law or otherwise, including but not limited to,
content, quality, accuracy, completeness,
effectiveness, reliability, merchantability, fitness for
a particular purpose, usefulness, use or results to
be obtained from the Garmin® Products, or that the
Content or server will be uninterrupted or error-free.
The Garmin® Products are intended to be used only
as supplementary travel aids and must not be used
for any purpose requiring precise measurement of
direction, distance, location or topography. GARMIN
MAKES NO WARRANTY AS TO THE ACCURACY OR
COMPLETENESS OF THE MAP DATA OR OTHER
CONTENT. Disclaimer of Warranty

GARMIN AND ITS LICENSORS, INCLUDING THE
L I

CENSORS, SERVICE PROVIDERS, CHANNEL
PARTNERS, SUPPLIERS AND AFFILIATED
COMPANIES OF GARMIN AND ITS LICENSORS,
DISCLAIM ANY WARRANTIES, EXPRESS OR IMPLIED,
OF QUALITY, PERFORMANCE, MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE OR NON
INFRINGEMENT OF THE GARMIN PRODUCTS.
NO ORAL OR WRITTEN ADVICE OR INFORMATION
P R

OVIDED BY GARMIN OR ITS SUPPLIERS AND
LICENSORS SHALL CREATE A WARRANTY, AND
YOU ARE NOT ENTITLED TO RELY ON ANY SUCH
A D

VICE OR INFORMATION. THIS DISCLAIMER OF
WARRANTIES IS AN ESSENTIAL CONDITION OF THIS
AGREEMENT. Some States, Territories and
Countries do not allow certain warranty exclusions,
so to that extent the above exclusion may not apply
to you.
Disclaimer of Liability
GARMIN AND ITS LICENSORS, INCLUDING THE
L I

CENSORS, SERVICE PROVIDERS, CHANNEL
PARTNERS, SUPPLIERS AND AFFILIATED
COMPANIES OF GARMIN AND ITS LICENSORS,
SHALL NOT BE LIABLE TO YOU: IN RESPECT
OF ANY CLAIM, DEMAND OR ACTION, IRRESPECTIVE
O F

THE NATURE OF THE CAUSE OF THE CLAIM,
DEMAND OR ACTION ALLEGING ANY LOSS, INJURY

MULTIMEDIA 359

OR DAMAGES, DIRECT OR INDIRECT, WHICH MAY
RESULT FROM THE USE OR POSSESSION OF THE
GARMIN PRODUCTS; OR FOR ANY LOSS OF PROFIT,
REVENUE, CONTRACTS OR SAVINGS, OR ANY
OTHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL
OR CONSEQUENTIAL DAMAGES ARISING OUT OF
YOUR USE OF OR INABILITY TO USE THE GARMIN
PRODUCTS, ANY DEFECT IN THE CONTENT OR
INFORMATION, OR THE BREACH OF THESE TERMS
OR CONDITIONS, WHETHER IN AN ACTION IN
CONTRACT OR TORT OR BASED ON A WARRANTY
AND WHETHER RESULTING FROM THE USE,
MISUSE, OR INABILITY TO USE THE GARMIN
PRODUCTS OR FROM DEFECTS OR ERRORS IN THE
APPLICATION, EVEN IF GARMIN OR ITS LICENSORS
HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. GARMIN’S AND ITS LICENSORS’ TOTAL
AGGREGATE LIABILITY WITH RESPECT TO ITS
OBLIGATIONS UNDER THIS LICENSE AGREEMENT
OR OTHERWISE WITH RESPECT TO THE
APPLICATION OR THE CONTENT SHALL NOT EXCEED
$1.00. Some States, Territories and Countries do
not allow certain liability exclusions or damages
limitations, so to that extent the above may not
apply to you. If you purchased your Application from
a third party application vendor, THE SOLE AND
MAXIMUM RESPONSIBILITY OF THE APPLICATION VENDOR IN THE EVENT OF A WARRANTY FAILURE IS
A REFUND OF THE APPLICATION PURCHASE PRICE.

ANY CONTENT OR MATERIAL DOWNLOADED OR
U
P

LOADED OR OTHERWISE OBTAINED
THROUGH THE SOFTWARE IS DONE AT YOUR
OWN DISCRETION AND RISK. YOU WILL BE
SOLELY RESPONSIBLE FOR ANY DAMAGE TO
YOUR ELECTRONIC COMMUNICATION DEVICE
OR ANY LOSS OF DATA THAT MAY RESULT
FROM THE DOWNLOAD OR UPLOAD OF ANY
SUCH CONTENT OR MATERIAL OR THE USE OF
THE SOFTWARE.
Predictive Routing
Your device may have a “predictive routing”
f e

ature called myTrends that identifies your
driving routines. If it does have this feature,
when your device predicts a route, it will display
your estimated time to destination and relevant
traffic information regarding the predicted
route. Information related to your driving
routines would be accessible to any other
person who uses your device. If you do not want
your device to predict your routes or display
information related to predicted routes, you
may turn off myTrends by accessing your
device’s Settings menu. Collection of Information

We may collect information relating to how
o f

ten you use the Garmin® Product or the
frequency with which certain applications and
features of the Garmin® Product are used.
This information would be collected
a n

onymously, in a way that does not personally
identify you. We may use this information to
detect broad user trends and to otherwise
enhance our products or applications. The use
of location-based services on the Garmin®
Product, which may include weather, movie
times, traffic information, fuel prices, or
information regarding local events, will cause
the physical location of your device to be
collected in order to provide you with such
location-based services. This location data is
collected anonymously in a form that does not
personally identify you. If you provide your
consent then Garmin® will collect and upload
information such as your location, speed, and
direction (known as “traffic probe data” or
“floating car data”) in order to enhance the
quality of the traffic data and other content
provided by Garmin® or other Content
providers. If you provide your consent, then
Garmin® may also share this data with or sell
this data to third parties. This data is shared
9

360 MULTIMEDIA
and sold anonymously in a form that does not
personally identify you. The collection and use
of this location information are described in
more detail in the privacy statement for the
Garmin® Product.
Disclaimer of Endorsement; Change of Content
Pr

oviders
Reference to any products, services, processes,
h y

pertext links to third parties or other Content
by trade name, trademark, manufacturer,
supplier or otherwise does not necessarily
constitute or imply its endorsement,
sponsorship or recommendation by Garmin® or
its licensors. Product and service information
are the sole responsibility of each individual
vendor. The HERE name and logo, the HERE
and HERE ON BOARD trademarks and logos,
and other trademarks and trade names owned
by HERE North America LLC may not be used in
any commercial manner without the prior
written consent of HERE. Content providers may
be changed by Garmin® during the term of this
Agreement, and your experience with the
Content provided by a new provider may not
duplicate your experience with the previous
Content supplier. Export Control

You agree not to export from anywhere any part
o f

the Content or any direct product thereof
except in compliance with and with all licenses
and approvals required under, applicable
export laws, rules and regulations.

Legal Compliance
You represent and warrant that (i) you are not
l o

cated in a country that is subject to a U.S.
Government embargo, or has been designated by
the U.S. Government as a “terrorist supporting”
country, and (ii) you are not listed on any U.S.
Government list of prohibited or restricted parties.

Indemnity
You agree to indemnify, defend and hold
G a

rmin® and its licensors, including the
respective licensors, service providers, channel
partners, suppliers, assignees, subsidiaries,
affiliated companies, and the respective
officers, directors, employees, shareholders,
agents and representatives of Garmin® and its
licensors, free and harmless from and against
any liability, loss, injury (including injuries
resulting in death), demand, action, cost,
expense, or claim of any kind or character,
including but not limited to attorney’s fees,
arising out of or in connection with any use or
possession by you of the Garmin® Products. Map Data

Use of the Map Data is subject to certain
r e

strictions and/or requirements imposed by
third party suppliers and/or governmental or
regulatory authorities as further set forth at
legal.here.com/en-gb/terms

Term
This Agreement is effective until such time as (i)
i f

applicable, your subscription term is either
terminated (by you or by Garmin®) or expires, or
(ii) Garmin® terminates this Agreement for any
reason, including, but not limited to, if Garmin®
finds that you have violated any of the terms of
this Agreement. In addition, this Agreement shall
terminate immediately upon the termination of
an agreement between Garmin® and any third
party from whom Garmin® (a) obtains services or
distribution necessary to support the Garmin®
Products, or (b) licenses Content. You agree,
upon termination, to destroy all copies of the
Content. The Disclaimers of Warranty and
Liability set out above shall continue in force
even after any termination.

MULTIMEDIA 361
Entire Agreement
These terms and conditions constitute the
e n

tire agreement between Garmin® and its
licensors, including the licensors, service
providers, channel partners, suppliers and
affiliated companies of Garmin® and its
licensors, and you pertaining to the subject
matter hereof, and supersedes in their entirety
any and all written or oral agreements
previously existing between us with respect to
such subject matter.
Governing Law
(a) For European Union HERE Data
The above terms and conditions shall be
g o

verned by the laws of the Netherlands,
without giving effect to (i) its conflict of laws
provisions, or (ii) the United Nations Convention
for Contracts for the International Sale of
Goods, which is explicitly excluded. You agree to
submit to the jurisdiction of the Netherlands for
any and all disputes, claims and actions arising
from or in connection with the HERE Data
provided to you hereunder.
(b) For North American HERE Data and other
n o

n-European Union HERE Data The above terms and conditions shall be
go

verned by the laws of Illinois, without giving
effect to (i) its conflict of laws provisions, or (ii)
the United Nations Convention for Contracts
for the International Sale of Goods, which is
e x

plicitly excluded. You agree to submit to the
jurisdiction of Illinois for any and all disputes,
claims and actions arising from or in connection
with the HERE Data provided to you hereunder.
(c) For disputes, claims and actions not related
to
the HERE Data

The above terms and conditions shall be
g o

verned by the laws of Kansas, without giving
effect to (i) its conflict of laws provisions, or (ii)
the United Nations Convention for Contracts for
the International Sale of Goods, which is explicitly
excluded. You agree to submit to the jurisdiction
of Kansas for any and all disputes, claims and
actions arising from or in connection with the
Application or Content. Any translation of this
Agreement from English is provided as a
convenience only. If this Agreement is translated
into a language other than English and there is a
conflict of terms between the English version and
the other language version, the English version
will control. Government End Users

If End User is an agency, department, or other
e n

tity of the United States Government, or
funded in whole or in part by the U.S.
Government, then use, duplication, reproduction,
release, modification, disclosure or transfer
of the Application and accompanying
d o

cumentation is subject to restrictions as set
forth in DFARS 252.227-7014(a)(1) (JUN 1995)
(DOD commercial computer software definition),
DFARS 27.7202-1 (DOD policy on commercial
computer software), FAR 52.227-19 (JUN 1987)
(commercial computer software clause for
civilian agencies), DFARS 252.227-7015 (NOV
1995) (DOD technical data – commercial items
clause); FAR 52.227-14 Alternates I, II, and III
(JUN 1987) (civilian agency technical data and
noncommercial computer software clause); and/
or FAR 12.211 and FAR 12.212 (commercial
item acquisitions), as applicable. In case of
conflict between any of the FAR and DFARS
provisions listed herein and this License
Agreement, the construction that provides
greater limitations on the Government’s rights
shall control. The contractor/manufacturer is
Garmin® International, Inc., 1200 East 151st
Street, Olathe, Kansas 66062, USA and HERE
North America LLC, 425 West Randolph Street,
Chicago, Illinois 60606 USA.

9

362 MULTIMEDIA
Garmin® is a trademark of Garmin® Ltd. or its
subsidiaries, registered in the USA and other
countries. These trademarks may not be used
without the express permission of Garmin®.
HERE is a trademark in the U.S. and other
co

untries. All other company names and
trademarks mentioned or referenced in this
documentation are the properties of their
respective owners. All rights reserved.
Additional Terms and Privacy Policy for Location
Pl
atform Services
If your Application is provided access to
Lo c

ation Platform Services, by accessing such
Location Platform Services you agree to
application of the Nokia Terms of Service at
legal.here.com/en-gb/terms and the Nokia
Privacy Policy at www.nokia.com/en_us/
phones/all-phones
Traffic Service End User Agreement

The Traffic Service Provider holds the rights to the
t r

affic incident data (the “Traffic Service Data”)
and, if you receive RDS/TMC traffic, the RDS/
TMC network through which it is delivered. You
may not modify, copy, scan, or use any other
method to reproduce, duplicate, republish,
transmit, or distribute in any way any portion of
Traffic Service Data. You agree to indemnify, defend, and hold harmless the Traffic Service
Provider (and its affiliates) and Garmin® Ltd.
(and its subsidiaries) (collectively, “Garmin®”)
against any and all claims, damages, costs, or
other expenses that arise directly or indirectly out
of (a) your unauthorized use of the Traffic Service
Data or the RDS/TMC network, (b) your violation
of this Traffic Service End User Subscriber
Agreement and/or (c) any unauthorized or
unlawful activities by you in connection herewith.

The Traffic Service Data is informational only.
Y
o

u assume all risk of use. The Traffic Service
Provider, Garmin®, and their suppliers make no
representations about content, traffic and road
conditions, route usability, or speed.

Garmin® and its Traffic Service Provider(s) make
no
warranty of fitness or compatibility of the
Traffic Service Data with the Garmin® software
application you have chosen to download to your
device and no warranty that the Traffic Service
Data will operate properly as integrated and
interfaced with your device. In addition, Garmin®
and its Traffic Service Provider(s) make no
warranty with regard to the reliability, accuracy,
exhaustiveness and completeness of the Traffic
Service Data, which may contain inaccuracies
and/or errors from time to time. To the maximum extent permitted by applicable law, any and all
warranties of any kind whatsoever with regard to
the Traffic Service Data are hereby expressly
waived and excluded, including, but not limited
to, those of merchantability, fitness for a
particular purpose, accuracy or completeness of
the Traffic Service Data, and/or a lack of viruses.

Garmin® and its Traffic Service Provider(s)
d
i

sclaim all liability for any loss, injury, or
damage resulting from use of or inability to
use the Traffic Service Data as a result of
w e

ather difficulties, the destruction of
transmitters and/or other broadcasting
infrastructures, a natural disaster, and/or a
lack of reliability, completeness or accuracy of
the Traffic Service Data. In no event shall
Garmin® or its Traffic Service Provider(s)
be liable to you or any other party for any
co
mpensatory, indirect, incidental, special, or
consequential damages (including, without
limitation, indirect, direct, special, punitive, or
exemplary damages for loss of business, loss of
profits, business interruption, or loss of
business information) arising out of the use of
or inability to use the Traffic Service Data, even
if Garmin® has been advised of the possibility
of such damages.

372 MULTIMEDIA

What Will Aptiv Do?
Aptiv, at its option, will repair or replace any
d e

fective Product. Aptiv reserves the right to replace
any discontinued Product with a comparable model.
THIS WARRANTY IS THE SOLE WARRANTY FOR THIS
PRODUCT, SETS FORTH YOUR EXCLUSIVE REMEDY
REGARDING DEFECTIVE PRODUCTS, AND IS IN LIEU
OF ALL OTHER WARRANTIES (EXPRESS OR
IMPLIED), INCLUDING ANY WARRANTY FOR
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE.

If you have any questions or comments
r e

garding your Aptiv wireless headphones,
please email [email protected] or phone:
888-293-3332
SYSTEM INFORMATION
Shared Modes

This allows the VES to output radio sources to the
headphones and the radio to output VES sources
to the vehicle speakers. When the radio and VES
channel 1 or 2 are in the same (shared) mode, a
VES icon will be visible on the radio’s display for
that channel, and the shared icon will be visible
on the VES screen. When in shared mode, the
same audio source is heard in the shared
headphone channel 1 or channel 2.
If the radio functions (FM, AM, or SAT) are in the
sh

ared mode with the VES, only the radio is able
to control the radio functions. In this case, VES
can share the radio mode, but not change
stations until the radio mode is changed to a
mode that is different from the VES selected
radio mode. When shared, the radio has priority
for all radio modes (FM, AM). The VES has the
ability to switch tuner (AM/FM), SEEK, TUNE,
and recall presets in radio modes as long as it is
not in shared mode.
When in shared disc, both the radio and the VES
h a

ve control of the video functions. The VES has
the ability to control the following video modes:
NOTE:
CD: Ability to Fast Forward, Rewind, and
Track Up/Down.
The VES can even control radio modes or video
m o

des while the radio is turned off. The VES can
access the radio modes or disc modes by
navigating to those modes on the VES and
activating a radio mode or disc mode.
Information Mode Display

Information Mode Display

When information mode is active, the current
m o

de setting for both audio channels is
displayed. In addition to the items called out by
number, the remaining information displays the
current status of the source (such as station
frequency, name, preset or track number, song
title, artist name, album name, etc.).

1. C hannel 1 Mode — Displays the current
s
ource for Channel 1.

2. C hannel 1 Audio Only/Mute — Audio: The
A
udio Only icon is not used on Channel 1, in
a single screen system. Mute: when the
Mute icon is displayed, the audio for
Channel 1 has been muted using the
remote control’s MUTE button.

380
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
If you are having warranty work done, be sure to
have the right papers with you. Take your
warranty folder. All work to be performed may
not be covered by the warranty. Discuss
additional charges with the service manager.
Keep a maintenance log of your vehicle's
service history. This can often provide a clue to
the current problem.
PREPARE A LIST
Make a written list of your vehicle's problems or
the specific work you want done. If you've had
an accident or work done that is not on your
maintenance log, let the service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have
your vehicle by the end of the day, discuss the
situation with the service advisor and list the
items in order of priority. At many authorized
dealers, you may obtain a rental vehicle at a
minimal daily charge. If you need a rental, it is
advisable to make these arrangements when
you call for an appointment.
IF YOU NEED ASSISTANCE

The manufacturer and its authorized dealers are
vitally interested in your satisfaction. We want you to
be happy with our products and services.

Warranty service must be done by an
au

thorized dealer. We strongly recommend that
you take the vehicle to an authorized dealer.
They know your vehicle the best, and are most
concerned that you get prompt and high quality
service. The manufacturer's authorized dealers
have the facilities, factory-trained technicians,
special tools, and the latest information to
ensure the vehicle is fixed correctly and in a
timely manner. This is why you should always talk to an
a
u

thorized dealer service manager first. Most
matters can be resolved with this process.
If for some reason you are still not satisfied,
talk to the general manager or owner of the
authorized dealer. They want to know if you
need assistance.
If an authorized dealer is unable to resolve
the concern, you may contact the manufac -
turer's customer center.
Any communication to the manufacturer's
c u

stomer center should include the following
information:
Owner's name and address
Owner's telephone number (home, mobile,
and office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage

CUSTOMER ASSISTANCE 381
FCA US LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 423-6343
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800)
38

7-9983 French
IN MEXICO CONTACT
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52)55 50817568
PUERTO RICO AND US VIRGIN ISLANDS
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (800) 423-6343
Fax: (787) 782-3345
CUSTOMER ASSISTANCE FOR THE
H
EARING OR SPEECH IMPAIRED
(TDD/TTY)
To assist customers who have hearing
difficulties, the manufacturer has installed
special TDD (Telecommunication Devices for
the Deaf) equipment at its customer center.

Any hearing or speech impaired customer,
who has access to a TDD or a conventional
t e

letypewriter (TTY) in the United States, can
communicate with the manufacturer by dialing
1-800-380-CHRY.
Canadian residents with hearing difficulties that
r e

quire assistance can use the special needs
relay service offered by Bell Canada. For TTY
teletypewriter users, dial 711 and for Voice
callers, dial 1-800-855-0511 to connect with a
Bell Relay Service operator.
SERVICE CONTRACT
You may have purchased a service contract for
a vehicle to help protect you from the high cost
of unexpected repairs after the manufacturer's
New Vehicle Limited Warranty expires.
The manufacturer stands behind only the
m a

nufacturer's service contracts. If you
purchased a manufacturer's service contract,
you will receive Plan Provisions and an Owner
Identification Card in the mail within three
weeks of the vehicle delivery date. If you have
any questions about the service contract, call
the manufacturer's Service Contract National
Customer Hotline at 1-800-521-9922
(Canadian residents, call (800) 465-2001
English / (800) 387-9983 French).
The manufacturer will not stand behind any
s e

rvice contract that is not the manufacturer's
service contract. It is not responsible for any
service contract other than the manufacturer's
service contract. If you purchased a service
contract that is not a manufacturer's service
contract, and you require service after the
manufacturer's New Vehicle Limited Warranty
expires, please refer to the contract documents,
and contact the person listed in those
documents.
10

CUSTOMER ASSISTANCE 383
IN CANADA

If you believe that your vehicle has a safety
defect, you should contact the Customer
Service Department immediately. Canadian
customers who wish to report a safety
defect to the Canadian government should
contact Transport Canada, Motor Vehicle
Defect Investigations and Recalls at
1-800-333-0510 or go to

wwwapps.tc.gc.ca/
Saf-Sec-Sur/7/PCDB-BDPP

.

PUBLICATION ORDER FORMS
To order the following manuals, you may use
either the website or the phone numbers listed
below. Service Manuals
These comprehensive Service Manuals provide
a


complete working knowledge of the vehicle,
system, and/or components and is written in
straightforward language with illustrations,
diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with
d i

agrams, charts and detailed illustrations.
These manuals make it easy to find and fix
problems on computer-controlled vehicle
systems and features. They show exactly how to
find and correct problems, using step-by-step
troubleshooting and drivability procedures,
proven diagnostic tests and a complete list of all
tools and equipment. Owner's Manuals
These Owner's Manuals have been prepared
w
i

th the assistance of service and engineering
specialists to acquaint you with specific FCA US
LLC vehicles.
To access your Owner's Information online, visit
www.mopar.com/om
To order a hard copy of your Owner’s
I n

formation, visit:
www.techauthority.com (US)
Or
Call Tech Authority toll free at:
1-800-890-4038 (US)
1-800-387-1143 (Canada)
10