emergency towing DODGE JOURNEY 2020 Owners Manual

4
SAFETY TIPS ...................................................... 154
Transporting Passengers .. ........................154
Exhaust Gas . . .............................................154
Safety Checks You Should Make Inside
The Vehicle . .
..............................................155
Periodic Safety Checks You Should
Make Outside The Vehicle . .
...................... 156
STARTING AND OPERATING
STARTING THE ENGINE .................................... 157
Automatic Transmission .. .........................157
Normal Starting . . .......................................158
Keyless Enter-N-Go — Ignition . . .................158
Cold Weather Operation
(Below –22°F Or −30°C) . .
.......................159
If Engine Fails To Start . . ............................ 159
After Starting . . ............................................159
ENGINE BLOCK HEATER — IF EQUIPPED . . ...... 159
ENGINE BREAK-IN RECOMMENDATIONS .. .... 160
PARKING BRAKE .. ............................................ 160
AUTOMATIC TRANSMISSION.. .......................... 161
Ignition Park Interlock .. .............................162
Brake/Transmission Shift Interlock
System . ......................................................162
F
our-Speed Automatic Transmission . . .....163
Gear Ranges . . ...........................................163
POWER STEERING . . ........................................... 168
Power Steering Fluid Check .. ....................168SPEED CONTROL — IF EQUIPPED .
.
................. 168
To Activate.................................................. 169
T o Set A Desired Speed. . ........................... 169
To Vary The Speed Setting . . ...................... 169
To Accelerate For Passing . . ....................... 170
To Resume Speed . . ................................... 170
To Deactivate . . ........................................... 171
PARKSENSE REAR PARK ASSIST . . ................. 171
ParkSense Sensors .. ................................. 171
ParkSense Display . . ................................... 172
ParkSense Warning Display . . .................... 173
Enabling And Disabling ParkSense . . ........ 173
Service The ParkSense Rear Park
Assist System . .
........................................... 173
Cleaning The ParkSense System. . ............ 174
ParkSense System Usage Precautions . . .. 174
PARKVIEW REAR BACK UP CAMERA. . ............175
REFUELING THE VEHICLE .. ................................ 176
Loose Fuel Filler Cap Message .. ............... 177
VEHICLE LOADING . . ..........................................177
Vehicle Certification Label .. ...................... 177
Gross Vehicle Weight Rating (GVWR) . . ..... 178
Gross Axle Weight Rating (GAWR) . . ......... 178
Overloading . . .............................................. 178
Loading . ..................................................... 178 T RAILER TOWING .
.
............................................ 178
Common Towing Definitions .. ................... 178
Trailer Hitch Classification . . ...................... 180
Trailer Towing Weights (Maximum Trailer
Weight Ratings) . .
....................................... 181
Trailer And Tongue Weight . . ..................... 181
Towing Requirements . . ............................ 182
Towing Tips . . ............................................. 184
RECREATIONAL TOWING (BEHIND
MOTORHOME, ETC.) . .
....................................... 186
Towing This Vehicle Behind Another
Vehicle . ....................................................... 186
D

RIVING TIPS . . ................................................... 187
Driving On Slippery Surfaces .. ................. 187
Driving Through Water . . ........................... 187
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS ...................... 189
BULB REPLACEMENT ........................................ 189
Replacement Bulbs .. ................................ 189
Replacing Exterior Bulbs . . ......................... 191
FUSES . ................................................................. 193
I nterior Fuses .. .......................................... 193
Underhood Fuses (Power Distribution
Center) . ...................................................... 196

102 GETTING TO KNOW YOUR INSTRUMENT PANEL

If the temperature reading does not return to
normal, turn the engine off immediately and call
for service.

Refer to “If Your Engine Overheats” in “In Case
Of

Emergency” for further information.
Transmission Temperature Warning Light
— If Equipped
This warning light will illuminate to
warn of a high transmission fluid
te

mperature. This may occur with
strenuous usage such as trailer
towing. If this light turns on, stop the vehicle and
run the engine at idle or slightly faster, with the
transmission in PARK or NEUTRAL, until the
light turns off. Once the light turns off, you may
continue to drive normally.
Battery Charge Warning Light
This warning light will illuminate when
the battery is not charging properly. If
i t
stays on while the engine is running,
there may be a malfunction with the
charging system. Contact an authorized dealer
as soon as possible.
This indicates a possible problem with the
e l

ectrical system or a related component.
Oil Pressure Warning Light
This warning light will illuminate to
indicate low engine oil pressure. If the
li
ght turns on while driving, stop the
vehicle, shut off the engine as soon as
possible, and contact an authorized dealer.
A chime will sound when this light turns on.
Do not operate the vehicle until the cause is
c o

rrected. This light does not indicate how
much oil is in the engine. The engine oil level
must be checked under the hood.
Electronic Throttle Control (ETC) Warning
Light

This warning light will illuminate to
indicate a problem with the Electronic
T h

rottle Control (ETC) system. If a
problem is detected while the vehicle is
running, the light will either stay on or flash
depending on the nature of the problem. Cycle the
ignition when the vehicle is safely and completely
stopped and the transmission is placed in the PARK
position. The light should turn off. If the light
remains on with the vehicle running, your vehicle
will usually be drivable; however, see an authorized
dealer for service as soon as possible.

NOTE:
This light may turn on if the accelerator and
b r

ake pedals are pressed at the same time.
If the light continues to flash when the vehicle is
r u

nning, immediate service is required and you
may experience reduced performance, an
elevated/rough idle, or engine stall and your
vehicle may require towing. The light will come
on when the ignition is placed in the ON/RUN or
ACC/ON/RUN position and remain on briefly as
a bulb check. If the light does not come on
during starting, have the system checked by an
authorized dealer.WARNING!
If you continue operating the vehicle when
the Transmission Temperature Warning Light
is illuminated you could cause the fluid to boil
over, come in contact with hot engine or
exhaust components and cause a fire.
CAUTION!
Continuous driving with the Transmission
Temperature Warning Light illuminated will
eventually cause severe transmission
damage or transmission failure.

STARTING AND OPERATING 165
The following indicators should be used to
ensure that you have properly engaged the
transmission into the PARK position:
When shifting into PARK, firmly move the
gear selector all the way forward and to the
left until it stops and is fully seated.
Look at the transmission gear position
display and verify that it indicates the PARK
position.
With brake pedal released, verify that the
gear selector will not move out of PARK.
REVERSE (R)
This range is for moving the vehicle backward.
Shift into REVERSE only after the vehicle has
come to a complete stop.
NEUTRAL (N)
Use this range when the vehicle is standing for
prolonged periods with the engine running. The
engine may be started in this range. Apply the
parking brake and shift the transmission into
PARK if you must exit the vehicle.DRIVE (D)

This range should be used for most city and
highway driving. It provides the smoothest
upshifts and downshifts, and the best fuel
economy. The transmission automatically
upshifts through all forward gears. The DRIVE
position provides optimum driving characteristics
under all normal operating conditions.
When frequent transmission shifting occurs
(
s

uch as when operating the vehicle under
heavy loading conditions, in hilly terrain,
traveling into strong head winds, or while towing
a heavy trailer), use the AutoStick shift control
(refer to “AutoStick” in this section for further
information) to select a lower gear. Under these
conditions, using a lower gear will improve
performance and extend transmission life by
reducing excessive shifting and heat buildup.
If the transmission temperature exceeds
n o

rmal operating limits, the powertrain
controller will modify the transmission shift
schedule and expand the range of torque
converter clutch engagement. This is done
to prevent transmission damage due to
o v

erheating.
During cold temperatures, transmission
o p

eration may be modified depending on
engine and transmission temperature as well
as vehicle speed. This feature improves warm
up time of the engine and transmission to
achieve maximum efficiency. Engagement of
the torque converter clutch is inhibited until the
transmission fluid is warm (refer to the “Note”
under “Torque Converter Clutch” in this
section). During extremely cold temperatures
WARNING!

Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe
practices that limit your response to changing
traffic or road conditions. You might lose
control of the vehicle and have a collision.

CAUTION!

Towing the vehicle, coasting, or driving for any
other reason with the transmission in NEUTRAL
can cause severe transmission damage.

Refer to “Recreational Towing” in “Starting
An

d Operating” and “Towing A Disabled
Vehicle” in “In Case Of Emergency” for further
information.
5

204 IN CASE OF EMERGENCY
NOTE:
For vehicles so equipped, do not attempt to
install a center cap or wheel cover on the
compact spare.
Refer to “Compact Spare Tire” and to
“Limited Use Spare” under “Tires” in
“Servicing And Maintenance” for additional
warnings, cautions, and information about
the spare tire, its use, and operation.
7. I nstall the wheel nuts with the cone-shaped
e
nd of the nut toward the wheel. Lightly
tighten the wheel nuts.
8. Lo wer the vehicle by turning the jack screw
c
ounterclockwise with the jack handle.
9. F
inish tightening the lug nuts. Push down on
t
he wrench while at the end of the handle for
increased leverage. Tighten the lug nuts in
a star pattern until each nut has been
t i

ghtened twice. For the correct lug nut
torque, refer to “Wheel And Tire Torque
Specifications” in “Technical Specifications”.
If in doubt about the correct tightness, have
them checked with a torque wrench by an
authorized dealer or service station.

10. Lo wer the jack to its fully closed position.
1
1. P lace the deflated (flat) tire in the cargo
a
rea. Do not stow the deflated tire in the
spare tire stowage location. Have the
deflated (flat) tire repaired or replaced as
soon as possible.

12. T o stow the winch cable and retainer, fit the
a
ssembled jack-handle over the winch drive
nut. Rotate the jack-handle assembly clockwise
until you hear the winch mechanism click three
times. It cannot be over tightened.
Stowing The Winch Cable And Retainer

13. S tow the jack-handle and jack. Remove the
w
heel blocks from the vehicle and release
the park brake.
14. C heck the tire pressure as soon as possible.
A
djust the tire pressure as required.WARNING!

To avoid the risk of forcing the vehicle off the
jack, do not tighten the wheel nuts fully until
the vehicle has been lowered. Failure to follow
this warning may result in serious injury.

210 IN CASE OF EMERGENCY
2.4L ENGINE — IF EQUIPPED
On hot days, the engine oil temperature may
become too hot during sustained high-speed
driving or if towing a trailer up long grades. If
this happens, a HOTOIL message will flash in
the odometer and the vehicle speed will be
reduced to 48
mph (77 km/h) maximum until
t h

e engine oil temperature is reduced.
NOTE:
The maximum vehicle speed is reduced to
4 8

mph (77 km/h), you may reduce vehicle
s p

eed further as needed. Once the engine oil
temperature is reduced, you may continue to
drive normally.
GEAR SELECTOR OVERRIDE
If a malfunction occurs and the gear selector
cannot be moved out of the PARK position, you
can use the following procedure to temporarily
move the gear selector:

1. Turn the engine off.

2

. F irmly apply the parking brake.
3
. O pen the center console and remove the
g
ear selector override access cover (located
in the front lower right corner of the console
storage bin).

Gear Selector Override Access Cover

4. P ress and maintain firm pressure on the
b
rake pedal. 5. I
nsert a screwdriver or similar small tool into
t
he access port, and push and hold the
override release lever forward.

Gear Selector Override Access Cover Removal

6. M ove the gear selector to the NEUTRAL
p
osition.
7. T he vehicle may then be started in
N
EUTRAL.
8. R einstall the gear selector override access
c
over.
CAUTION!
Driving with a hot cooling system could
damage your vehicle. If the temperature
gauge reads HOT (H), pull over and stop

the vehicle. Idle the vehicle with the air
c o

nditioner turned off until the pointer drops
back into the normal range. If the pointer
remains on HOT (H), and you hear continuous
chimes, turn the engine off immediately and
call for service.

212 IN CASE OF EMERGENCY
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled vehicle using a commercial towing service.
Proper towing or lifting equipment is required to
pr

event damage to your vehicle. Use only tow
bars and other equipment designed for this
purpose, following equipment manufacturer’s
instructions. Use of safety chains is mandatory.
Attach a tow bar or other towing device to main
structural members of the vehicle, not to
bumpers or associated brackets. State and
local laws regarding vehicles under tow must be
observed. If you must use the accessories (wipers,
de
frosters, etc.) while being towed, the ignition
must be in the ON/RUN mode, not the ACC
mode.
If the key fob is unavailable, or the vehicle's
b a

ttery is discharged, refer to “Gear Selector
Override” in this section for instructions on
shifting the transmission out of PARK for
towing.
Towing Condition Wheel OFF The Ground FWD MODELS
Flat Tow NONEIF transmission is operable:
Ignition in ACC or ON/RUN mode
Transmission in NEUTRAL
25 mph (40 km/h) max speed
15 miles (24 km) max distance
Wheel Lift Or Dolly Tow
Rear
Front OK
Flatbed ALLBEST METHOD
CAUTION!
Do not use sling type equipment when
towing. Vehicle damage may occur.
When securing the vehicle to a flatbed
truck, do not attach to front or rear suspen-
sion components. Damage to your vehicle
m a

y result from improper towing.
Do not push or tow this vehicle with another
vehicle as damage to the bumper fascia
and transmission may result.

IN CASE OF EMERGENCY 213
FRONT-WHEEL DRIVE (FWD) MODELS
The manufacturer recommends towing your
vehicle with all four wheels OFF the ground
using a flatbed.
If flatbed equipment is not available, and the
t r

ansmission is operable, the vehicle may be
flat towed (with all four wheels on the ground)
under the following conditions:
The transmission must be in NEUTRAL.
The towing distance must not exceed
15 miles (24 km).
The towing speed must not exceed 25 mph
(4
0 km/h). If the transmission is not operable, or the
v
e

hicle must be towed faster than 25 mph
( 4

0 km/h) or farther than 15 miles (24 km), it
m u

st be towed with the front wheels OFF the
ground (using a flatbed truck, towing dolly, or
wheel lift equipment with the front wheels
raised).
TOW EYE USAGE — IF EQUIPPED
Your vehicle is equipped with a tow eye that can
be used to move a disabled vehicle.
When using a tow eye be sure to follow the “Tow
E y

e Usage Precautions” and the “Towing A
Disabled Vehicle” instructions in this section.

Tow Eye

CAUTION!
Towing faster than 25 mph (40 km/h) or
fa
rther than 15 miles (24 km) with front
w h

eels on the ground can cause severe
transmission damage. Damage from
improper towing is not covered by the New
Vehicle Limited Warranty.
6

214 IN CASE OF EMERGENCY
Tow Eye Usage Precautions

Tow Eye Warning Label
Front Tow Eye Installation
The front tow eye receptacle is located behind a
door, located on the right front bumper fascia.
To install the tow eye, open the door using the
vehicle key or a small screwdriver, and thread
the tow eye into the receptacle.
Insert the flat end of the jack handle through
th
e eye and tighten, refer to “Jacking And Tire
Changing” in this chapter for further
information. The tow eye must be fully seated to
the attaching bracket through the lower front
fascia as shown. If the tow eye is not fully
seated to the attaching bracket, the vehicle
should not be towed.

Front Tow Eye Installed

CAUTION!
The tow eye must only be used for roadside
emergencies. Use with an appropriate
device in accordance with highway code
(a rigid bar or rope) to maneuver the vehicle
i n

preparation for transport via a tow truck.
The tow eye must not be used to move the
vehicle off the road or where there are
obstacles.
Do not use the tow eyes for tow truck
hookup or highway towing.
Do not use the tow eye to free a stuck
vehicle. Refer to the “Freeing A Stuck
Vehicle” section for further information.
Please refer to the “Towing A Disabled
Vehicle” section for detailed instructions.
D a

mage to your vehicle may occur if these
guidelines are not followed.
WARNING!
Stand clear of vehicles when pulling with tow
eyes.
Do not use a chain with a tow eye. Chains
may break, causing serious injury or death.
Do not use a tow strap with a tow eye. Tow
straps may break or become disengaged,
causing serious injury or death.
Failure to follow proper tow eye usage may
cause components to break resulting in
serious injury or death.

SERVICING AND MAINTENANCE 247
Snow Tires
Some areas of the country require the use of
snow tires during the Winter. Snow tires can be
identified by a “mountain/snowflake” symbol
on the tire sidewall.
If you need snow tires, select tires
equivalent in size and type to the
or
iginal equipment tires. Use snow
tires only in sets of four; failure to do
so may adversely affect the safety and handling
of your vehicle.
Snow tires generally have lower speed ratings
th
an what was originally equipped with your
vehicle and should not be operated at
sustained speeds over 75 mph (120 km/h).
For speeds above 75 mph (120 km/h) refer to
o r

iginal equipment or an authorized tire dealer
for recommended safe operating speeds,
loading and cold tire inflation pressures.
While studded tires improve performance on
i c

e, skid and traction capability on wet or
dry surfaces may be poorer than that of
n o

n-studded tires. Some states prohibit
studded tires; therefore, local laws should be
checked before using these tire types.
SPARE TIRES — IF EQUIPPED
Refer to the “Towing Requirements - Tires” in
“Starting And Operating” for restrictions when
towing with a spare tire designated for
temporary emergency use.
Spare Tire Matching Original Equipped Tire
And Wheel — If Equipped
Your vehicle may be equipped with a spare tire
and wheel equivalent in look and function to the
original equipment tire and wheel found on the
front or rear axle of your vehicle. This spare tire
may be used in the tire rotation for your vehicle.
If your vehicle has this option, refer to an
authorized tire dealer for the recommended tire
rotation pattern.
Compact Spare Tire — If Equipped
The compact spare is for temporary emergency
use only. You can identify if your vehicle is
equipped with a compact spare by looking at
the spare tire description on the Tire and
Loading Information Placard located on the
driver’s side door opening or on the sidewall of
the tire. Compact spare tire descriptions begin
with the letter “T” or “S” preceding the size
designation. Example: T145/80D18 103M.
T, S = Temporary Spare Tire
Since this tire has limited tread life, the original
e q

uipment tire should be repaired (or replaced)
and reinstalled on your vehicle at the first
opportunity.
Do not install a wheel cover or attempt to mount
a

conventional tire on the compact spare wheel,
since the wheel is designed specifically for the
compact spare tire. Do not install more than
one compact spare tire and wheel on the
vehicle at any given time.
CAUTION!
Because of the reduced ground clearance, do
not take your vehicle through an automatic
car wash with a compact or limited use
temporary spare installed. Damage to the
vehicle may result.
7

MULTIMEDIA 299
A maximum of 2,000 entries per phone will
be downloaded and updated every time a
phone is connected to the Uconnect Phone.

Depending on the maximum number of entries
downloaded, there may be a short delay
before the latest downloaded names can be
used. Until then, if available, the previously
downloaded phonebook is available for use.

Only the phonebook of the currently
connected mobile phone is accessible.
This downloaded phonebook cannot be
edited or deleted on the Uconnect Phone.
These can only be edited on the mobile
phone. The changes are transferred and
updated to Uconnect Phone on the next
phone connection.
Emergency And Towing Assistance
The 911/Help numbers can only be altered.
Th
ese can not be deleted or the names can not
be changed. To change the 911/Help number, follow these
s
t

eps:

1. P ress the Phonebook button on the
t
ouchscreen from the Phone main screen.

2. P ress the 911/Help button on the
t
ouchscreen. Press the appropriate listing
to alter, Emergency for example.
3. O nce Emergency is pressed, the Edit button
o
n the touchscreen appears. Press the Edit
button on the touchscreen and you will be
given the choice to Edit Number or Reset to
Default.
4. F ollow the on-screen prompts to complete
t
he task.
Phone Call Features
The following features can be accessed through
the Uconnect Phone if the feature(s) are
available on your mobile service plan.
For example, if your mobile service plan
p r

ovides three-way calling, this feature can
be accessed through the Uconnect Phone.
C h

eck with your mobile service provider for the
features that you have. Ways To Initiate A Phone Call
Listed below are all the ways you can initiate a
p
h

one call with Uconnect Phone.
Redial
Dial by pressing in the number
Voice Commands (Dial by Saying a Number,
Call by Saying a Phonebook Name, Redial, or
Call Back)
Mobile Phonebook
Recent Call Log
NOTE:
All of the above operations except Redial can be
do
ne with one call or less active.
Dial By Saying A Number

1. P ush the Phone
button to begin.

2. A fter the “Listening” prompt and the
f
ollowing beep, say “Dial 248-555-1212.”
3. T he Uconnect Phone will dial
2
48-555-1212.
9