FIAT 500 ABARTH 2012 2.G Blue And Me Owners Manual

Problem Probable Cause Possible SolutionWhen in close proximity of the car,
answering a phone call directly
using the mobile phone “answer”
button, will automatically activate
the hands-free communication
function (the caller ’s voice is
played through the car speakers)•Some types of mobile phones re-
quire you to set the phone to
choose between automatic incoming
call transfer to the system or non-
automatic incoming call transfer
(you will transfer the call using the
mobile phone keypad, as required)•Refer to your mobile phone owner ’s
manual to find out how to set up
the default location for phone audio
when a phone call is received
Pairing a paired mobile phone,
the display screen shows: Pair.
failed and the system says “Pair-
ing unsuccessful. Please try
again.”•Before re-pairing with a mobile
phone, information from the previ-
ous pairing onBLUE&ME™must
be deleted•Remember that the pairing proce-
dure will only need to be per-
formed once for your mobile phone.
After this procedure,BLUE&ME™
will automatically connect to your
phone each time you get into the
car and turn the ignition key to ON
•To pair the phone again, select DE-
LETE USERS and then re-pair the
phone – see the section SETTING
FUNCTIONS - MANAGING USER
DATA AND PHONEBOOK and also
the section SETTING FUNCTIONS -
PAIRING YOUR MOBILE PHONE1
BLUE&ME™ User’s Manual 89

Problem Probable Cause Possible Solution
During the downloading of the
phonebook from the mobile
phone contacts, middle names/
initials, prefixes or suffixes are
not recognized by the voice rec-
ognition system•The system does not support the
use of prefixes, suffixes, or middle
names/initials when calling con-
tacts by voice•When calling contacts by voice, pro-
nounce the contact’s name without
using prefixes, suffixes or middle
names/initials
•If you have two entries with similar
first and/or last names in your
phonebook, modify one of the en-
tries in the mobile phone to make it
unique. Then, re-download the
phonebook to the hands-free com-
munication system
Phone numbers containing inter-
national dialing codes (e.g., +39
Italy, +44 UK, +33 France, etc.)
are difficult to call•On certain mobile phones, when
downloading names and/phone
numbers to the hands-free commu-
nication system, the sign “+” is
omitted•Replace “+” with “00” (e.g., +39
becomes 0039).
90 BLUE&ME™ User’s Manual

To see the list of mobile phones and functions supported,
consult the dedicated website www.fiatusa.com
BLUE&ME™or call Customer Services at 888-CIAO-
FIAT (888-242-6342).
Message Reader
Problem Probable Cause Possible Solution
I receive SMS messages on the cel-
lular telephone but not on
BLUE&ME™•Not all cellular telephones sup-
port SMS messages transfer to
BLUE&ME™•Check that your cellular telephone
supports the function for trans-
mitting SMS Messages by technol-
ogy or, for further information,
refer to LIST OF TELEPHONE
SETS SUPPORTED BY
BLUE&ME™, or visit the website
www.fiatusa.com
SMS texts received from your phone
carrier service center show abnor-
mal displaying of sender’s name or
number•Not all mobile phones support
correct transfer of the phone carri-
er’s name sending the SMS text to
BLUE&ME™–
1
BLUE&ME™ User’s Manual 91

Problem Probable Cause Possible Solution
BLUE&ME™stopped receiving
messages from your cellular tele-
phone•You may have set the notification
type to Reader Off by mistake•Set, on menu notification settings,
either AUDIO + VISUAL notifica-
tion or VISUAL NOT notification
– refer to READER FUNCTIONS
SMS MESSAGES, NOTIFICATION
SETTINGS paragraph
Problem Probable Cause Possible Solution
You cannot display some SMS mes-
sages, present on your cellular tele-
phone, onBLUE&ME™SMS mes-
sage list•BLUE&ME™is capable of read-
ing and storing the last 20 re-
ceived SMS messages while the
telephone set is connected to the
system. Messages received while
not connected to the system are
not transferred toBLUE&ME™•SMS messages stored by
BLUE&ME™can be deleted –
refer to READER FUNCTIONS
SMS MESSAGES, SMS MES-
SAGES MANAGEMENT AND
DELETING ALL SMS MESSAGES
paragraphs
92 BLUE&ME™ User’s Manual

Problem Probable Cause Possible Solution
Some SMS messages or part of them
are not read, or are not correctly
read byBLUE&ME™hands-free
communication package•Some “special” characters within
received SMS messages cannot be
interpreted byBLUE&ME™•In this case nothing can be done
BLUE&ME™SMS message reader
displays sender telephone number
instead of sender name•Probably, during the mobile
phone pairing procedure step, you
chose not to download the tele-
phone book, or, if your mobile
phone only supports management
of single contacts, you chose to
download only some contacts•To download your cellular tele-
phone book from the Settings
menu select the Copy Phonebook
or Add Contacts option – refer to
SETTING FUNCTIONS, CELLU-
LAR TELEPHONE REGISTRA-
TION and USER DATA MAN-
AGEMENT paragraphs
Sometimes received SMS message
sender cannot be called•Some SMS messages, e.g., the
ones sent by telephone operator,
have no associated sender tele-
phone number, so option CALL
cannot be used•In this case nothing can be done
1
BLUE&ME™ User’s Manual 93

Media Player
Problem Probable Cause Possible Solution
Displayed message: NO MEDIA
andBLUE&ME™says: “No media
found”•No USB device is connected to the
USB port in the car
•No digital audio files are stored
on the USB memory device
•If power is interrupted, (e.g., car
battery disconnection),
BLUE&ME™will rebuild the me-
dia library•Connect your USB device to
BLUE&ME™
•Store digital audio files on your
USB memory devices following
the instructions given by your
media file software
•Remove the USB device from the
USB port and replace it to rebuild
the media library again
•Check whether your USB device
is supported byBLUE&ME™
After connecting your USB device
and turning the ignition key to ON,
no music is played•Autoplay may be set to off•Set Autoplay to on, remove and
then replace the USB device
•Press the
button and say
“PlayMedia playback should
start
94 BLUE&ME™ User’s Manual

Problem Probable Cause Possible Solution
After inserting a USB device and
turning the car key to the ON posi-
tion,BLUE&ME™malfunctions
occur. (e.g., failure to reproduce mu-
sical tracks or no voice messages)•You may have used a USB device
with the PASSWORD function
enabled•Use another USB device without a
password protection function
Problem Probable Cause Possible Solution
Displayed message: NO PLAY-
LISTS andBLUE&ME™says: “No
playlist found”•No playlist is stored on the USB
device connected•Build a playlist on your computer
using your media file software and
then copy it to your USB device
Displayed message: PLAYLIST ER-
ROR andBLUE&ME™saysPlay-
list error”•Playlist is damaged or invalid•Make sure the playlist is in.m3u
or.wpl format
•Build the playlist again following
the instructions given in BUILDING
PLAYLISTS FORBLUE&ME™-
PRACTICAL HINTS
•If the problem persists, delete the
playlist from your USB device
1
BLUE&ME™ User’s Manual 95

Problem Probable Cause Possible Solution
Displayed message: EMPTY PLAY-
LIST andBLUE&ME™says:
“Empty playlist”•No media file information is con-
tained in the playlist
•The.wpl file has exceeded the
BLUE&ME™300 kb memory
capacity limit
•The playlist does not contain ref-
erences to media files on your
USB device•Delete the playlist from your USB
device or copy media files to the
playlist using your media file soft-
ware
•Reduce the number of tracks in the
playlist, using your media file soft-
ware
Problem Probable Cause Possible Solution
Displayed message: FILE ERROR•One or more digital audio files
are damaged or invalid•Delete bad media from your USB
device
Displayed message: PROTECTED
andBLUE&ME™says: “Protected
content”.•The track selected is DRM-
protected and it cannot be
played by the media player•In this case nothing can be done
96 BLUE&ME™ User’s Manual

Problem Probable Cause Possible Solution
BLUE&ME™does not play all
the digital audio files in the play-
list•Your playlist contains DRM-
protected files that cannot be
played, or it contains references to
invalid media files•For further details refer to “SUP-
PORTED USB MEMORY DE-
VICES”
The media library does not show
all the digital audio files stored
on the USB device•Your playlist contains DRM pro-
tected files that are ignored during
playback
•Your playlist contains more than
20,000 tracks, that is the maximum
number of files that can be copied
to the media library
•The playlist stored on your USB
device contains more than 20
nested folders. Nested folders files
will not be copied to the media
library•Reduce the number of tracks on
the USB device.
•Reduce the number of nested fold-
ers on the USB device
1
BLUE&ME™ User’s Manual 97

Problem Probable Cause Possible Solution
After saying a command,
BLUE&ME™says: “Command
not available”, although the com-
mand you prompt is a first level
voice command•Certain commands are not avail-
able when the track is paused or
the CD player is playing a track•If the track is paused, resume play-
back by pressing the
/ESCbut-
ton. Then pronounce the voice
command again
The same USB memory device
previously connected takes more
than 10 seconds to restart play-
back onBLUE&ME™•You removed the USB memory de-
vice from the PC before it was
ready•To reset the USB memory device
using MicrosoftWindowsXP,
click on My Computer in the Start
menu, click rightward on the USB
memory device, select Properties,
select Tools, click on key “Check
Now...” in field “Error-checking”,
select “Automatically fix file sys-
tem errors” and then click Start
•To avoid future problems, remove
the USB device using the option
“Secure hardware removal”
98 BLUE&ME™ User’s Manual