FORD C MAX ENERGI 2016 User Guide

Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
Heated windshield
Interior luggage compartmentrelease
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Panic alarm
8
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Introduction E71340 E161353

Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Service engine soon
Side airbag
Shield the eyes
Stability control
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle arecapable of collecting and storingdiagnostic information about your vehicle.This potentially includes information aboutthe performance or status of varioussystems and modules in the vehicle, suchas engine, throttle, steering or brakesystems. In order to properly diagnose andservice your vehicle, Ford Motor Company,Ford of Canada, and service and repair
facilities may access or share among themvehicle diagnostic information receivedthrough a direct connection to your vehiclewhen diagnosing or servicing your vehicle.Additionally, when your vehicle is in forservice or repair, Ford Motor Company,Ford of Canada, and service and repairfacilities may access or share among themdata for vehicle improvement purposes.For U.S. only (if equipped), if you chooseto use the SYNC Vehicle Health Report,you consent that certain diagnosticinformation may also be accessedelectronically by Ford Motor Company andFord authorized service facilities, and thatthe diagnostic information may be usedfor any purpose. See SYNC™ (page 297).
Event Data Recording
This vehicle is equipped with an eventdata recorder. The main purpose of anevent data recorder is to record, incertain crash or near crash-likesituations, such as an airbagdeployment or hitting a road obstacle;this data will assist in understandinghow a vehicle’s systems performed.The event data recorder is designed torecord data related to vehicle dynamicsand safety systems for a short periodof time, typically 30 seconds or less.
The event data recorder in this vehicleis designed to record such data as:
•How various systems in your vehiclewere operating;
•Whether or not the driver andpassenger safety belts werebuckled/fastened;
•How far (if at all) the driver wasdepressing the accelerator and/orthe brake pedal; and
•How fast the vehicle was traveling;and
•Where the driver was positioningthe steering wheel.
9
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
IntroductionE139213 E167012 E138639

This data can help provide a betterunderstanding of the circumstances inwhich crashes and injuries occur.
Note:Event data recorder data isrecorded by your vehicle only if anon-trivial crash situation occurs; no datais recorded by the event data recorderunder normal driving conditions and nopersonal data or information (e.g., name,gender, age, and crash location) isrecorded (see limitations regarding 911Assist and Traffic, directions andInformation privacy below). However,parties, such as law enforcement, couldcombine the event data recorder datawith the type of personally identifyingdata routinely acquired during a crashinvestigation.
To read data recorded by an event datarecorder, special equipment is required,and access to the vehicle or the eventdata recorder is needed. In addition tothe vehicle manufacturer, otherparties, such as law enforcement, thathave such special equipment, can readthe information if they have access tothe vehicle or the event data recorder.Ford Motor Company and Ford ofCanada do not access event datarecorder information without obtainingconsent, unless pursuant to court orderor where required by law enforcement,other government authorities or otherthird parties acting with lawfulauthority. Other parties may seek toaccess the information independentlyof Ford Motor Company and Ford ofCanada.
Note:Including to the extent that anylaw pertaining to Event Data Recordersapplies to SYNC or its features, pleasenote the following: Once 911 Assist (ifequipped) is enabled (set ON), 911 Assistmay, through any paired and connectedcell phone, disclose to emergencyservices that the vehicle has been in acrash involving the deployment of anairbag or, in certain vehicles, theactivation of the fuel pump shut-off.Certain versions or updates to 911 Assistmay also be capable of being used toelectronically or verbally provide to 911operators the vehicle location (such aslatitude and longitude), and/or otherdetails about the vehicle or crash orpersonal information about theoccupants to assist 911 operators toprovide the most appropriate emergencyservices. If you do not want to disclosethis information, do not activate the 911Assist feature. See SYNC™ (page 297).
Additionally, when you connect toTraffic, Directions and Information (ifequipped, U.S. only), the service usesGPS technology and advanced vehiclesensors to collect the vehicle’s currentlocation, travel direction, and speed(“vehicle travel information”), only tohelp provide you with the directions,traffic reports, or business searchesthat you request. If you do not wantFord or its vendors to receive thisinformation, do not activate theservice. For more information, seeTraffic, Directions and Information,Terms and Conditions. See SYNC™(page 297).
10
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Introduction

CALIFORNIA PROPOSITION 65
WARNINGS
Some constituents of engineexhaust, certain vehicle components,certain fluids contained in vehiclesand certain products of component wearcontain or emit chemicals known to theState of California to cause cancer andbirth defects or other reproductive harm.
Battery posts, terminals and relatedaccessories contain lead and leadcompounds, chemicals known to theState of California to cause cancer andreproductive harm. Batteries also containother chemicals known to the State ofCalifornia to cause cancer. Wash yourhands after handling.
PERCHLORATE
Certain components in your vehicle suchas airbag modules, safety beltpretensioners and remote control batteriesmay contain perchlorate material. Specialhandling may apply for service or vehicleend of life disposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazardouswaste/perchlorate
FORD CREDIT
(U.S. Only)
Ford Credit offers a full range of financingand lease plans to help you acquire yourvehicle. If you have financed or leased yourvehicle through Ford Credit, thank you foryour business.
For your convenience we offer a numberof ways to contact us, as well as to helpmanage your account.
Phone: 1-800-727-7000
For more information regarding Ford Credit,as well as to access Account Manager,please go to www.fordcredit.com.
REPLACEMENT PARTS
RECOMMENDATION
Your vehicle has been built to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft partswhenever your vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts thatconform to the specifications detailed inthis Owner’s Manual. Genuine Ford andMotorcraft parts meet or exceed thesespecifications.
Collision Repairs
We hope that you never experience acollision, but accidents do happen. GenuineFord replacement collision parts meet ourstringent requirements for fit, finish,structural integrity, corrosion protectionand dent resistance. During vehicle
11
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Introduction

development we validate these partsdeliver the intended level of protection asa whole system. A great way to know forsure you are getting this level of protectionis to use genuine Ford replacementcollision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Ford Warranty. Damagecaused to your vehicle as a result of thefailure of non-Ford parts may not becovered by the Ford Warranty. Foradditional information, refer to the termsand conditions of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what iscovered and what is not covered by yourvehicle’s New Vehicle Limited Warranty,refer to the Warranty Manual that isprovided to you along with your Owner’sManual.
Special Instructions
For your added safety, your vehicle is fittedwith sophisticated electronic controls.
WARNINGS
You risk death or serious injury toyourself and others if you do notfollow the instruction highlighted bythe warning symbol. Failure to follow thespecific warnings and instructions couldresult in personal injury.
Front seat mounted rear-facing childor infant seats should NEVER beplaced in front of an activepassenger airbag.
On-board Diagnostics (OBD-II)
Your vehicle’s On-board Diagnostics(OBD-II) system has a data port fordiagnostics, repair and reprogrammingservices with diagnostic scan tools.Installing a non-Ford-approvedaftermarket OBD plug-in device that usesthe port during normal driving, for exampleremote insurance company monitoring,remote vehicle diagnostics, telematics orengine reprogramming, may causeinterference or damage to vehicle systems.We do not recommend or endorse the useof any non-Ford-approved aftermarketOBD plug-in devices. The vehicle Warrantymay not cover damage caused by anynon-Ford-approved aftermarket OBDplug-in device.
MOBILE COMMUNICATIONS
EQUIPMENT
Using mobile communications equipmentis becoming increasingly important in theconduct of business and personal affairs.However, you must not compromise yourown or others’ safety when using suchequipment. Mobile communications canenhance personal safety and security whenappropriately used, particularly inemergency situations. Safety must beparamount when using mobilecommunications equipment to avoidnegating these benefits. Mobilecommunication equipment includes, butis not limited to, cellular phones, pagers,portable email devices, text messagingdevices and portable two-way radios.
12
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Introduction

WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
EXPORT UNIQUE OPTIONS
For your particular global region, yourvehicle may be equipped with features andoptions that are different from the featuresand options that are described in thisOwner’s Manual. A market uniquesupplement may be supplied thatcomplements this book. By referring to themarket unique supplement, if provided,you can properly identify those features,recommendations and specifications thatare unique to your vehicle. This Owner’sManual is written primarily for the U.S. andCanadian Markets. Features or equipmentlisted as standard may be different on unitsbuilt for Export.Refer to this Owner’sManual for all other requiredinformation and warnings.
13
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Introduction

PROTECTING THE
ENVIRONMENT
You must play your part in protecting theenvironment. Correct vehicle usage andthe authorized disposal of waste, cleaningand lubrication materials are significantsteps toward this aim.
14
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Environment

GENERAL INFORMATION
See the following sections for directionson how to properly use safety restraintsfor children.
WARNINGS
Always make sure your child issecured properly in a device that isappropriate for their height, age andweight. Child safety restraints must bebought separately from your vehicle.Failure to follow these instructions andguidelines may result in an increased riskof serious injury or death to your child.
All children are shaped differently.The recommendations for safetyrestraints are based on probablechild height, age and weight thresholdsfrom National Highway Traffic SafetyAdministration and other safetyorganizations, or are the minimumrequirements of law. Ford recommendschecking with a NHTSA Certified ChildPassenger Safety Technician (CPST) andconsult your pediatrician to make sure yourchild seat is appropriate for your child, and
WARNINGS
is compatible with and properly installedin your vehicle. To locate a child seat fittingstation and CPST, contact the NHTSA tollfree at 1-888-327-4236 or go tohttp://www.nhtsa.dot.gov. In Canada,check with your local St. John Ambulanceoffice for referral to a CPST or for furtherinformation, contact your provincialministry of transportation, locate your localSt. John Ambulance office by searching forSt. John Ambulance on the internet, orTransport Canada at 1-800-333-0371(http://www.tc.gc.ca). Failure to properlyrestrain children in safety seats madeespecially for their height, age, and weightmay result in an increased risk of seriousinjury or death to your child.
Do not leave children or animalsunattended in the vehicle. On hotdays, the temperature in the trunk orvehicle interior can rise very quickly.Exposure of people or animals to thesehigh temperatures for even a short timecan cause death or serious heat-relatedinjuries, including brain damage. Smallchildren are particularly at risk.
15
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Child Safety

Recommendations for Safety Restraints for Children
Recommended restrainttypeChild size, height, weight, or ageChild
Use a child safety seat(sometimes called aninfant carrier, convertibleseat, or toddler seat).
Children weighing 40 lb (18 kg) or less(generally age four or younger).Infants ortoddlers
Use a belt-positioningbooster seat.Children who have outgrown or no longerproperly fit in a child safety seat (gener-ally children who are less than 4 ft. 9 in.(1.45 m) tall, are greater than age fourand less than age 12, and between 40 lb(18 kg) and 80 lb (36 kg) and upward to100 lb (45 kg) if recommended by yourchild restraint manufacturer).
Small children
Use a vehicle safety belthaving the lap belt snugand low across the hips,shoulder belt centeredacross the shoulder andchest, and seat backupright.
Children who have outgrown or no longerproperly fit in a belt-positioning boosterseat (generally children who are at least4 ft. 9 in. (1.45 m) tall or greater than 80lb (36 kg) or 100 lb (45 kg) if recom-mended by child restraint manufacturer).
Larger children
•You are required by law to properly usesafety seats for infants and toddlers inthe United States and Canada.
•Many states and provinces require thatsmall children use approved boosterseats until they reach age eight, aheight of 4 feet 9 inches (1.45 meters)tall, or 80 pounds (36 kilograms).Check your local and state or provinciallaws for specific requirements aboutthe safety of children in your vehicle.
•When possible, always properlyrestrain children 12 years of age andunder in a rear seating position of yourvehicle. Accident statistics suggest thatchildren are safer when properlyrestrained in the rear seating positionsthan in a front seating position. SeeFront Passenger Sensing System(page 37).
INSTALLING CHILD
RESTRAINTS
Child Seats
16
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Child SafetyE142594

Use a child safety seat (sometimes calledan infant carrier, convertible seat, ortoddler seat) for infants, toddlers, orchildren weighing 40 pounds (18kilograms) or less (generally age four oryounger).
Using Lap and Shoulder Belts
WARNINGS
Airbags can kill or injure a child in achild seat. Never place a rear-facingchild seat in front of an active airbag.If you must use a forward-facing child seatin the front seat, move the seat all the wayback.
Airbags can kill or injure a child in achild seat. Children 12 and undershould be properly restrained in therear seat whenever possible.
Depending on where you secure achild restraint, and depending on thechild restraint design, you may blockaccess to certain safety belt buckleassemblies and LATCH lower anchors,rendering those features potentiallyunusable. To avoid risk of injury, occupantsshould only use seating positions wherethey are able to be properly restrained.
When installing a child safety seat withcombination lap and shoulder belts:
•Use the correct safety belt buckle forthat seating position.
•Insert the belt tongue into the properbuckle until you hear a snap and feel itlatch. Make sure the tongue is securelyfastened in the buckle.
•Keep the buckle release buttonpointing up and away from the safetyseat, with the tongue between the childseat and the release button, to preventaccidental unbuckling.
•Place the vehicle seat upon which thechild seat will be installed in the uprightposition.
•Put the safety belt in the automaticlocking mode. See Step 5. This vehicledoes not require the use of a lockingclip.
Perform the following steps wheninstalling the child seat with combinationlap and shoulder belts:
Note:Although the child seat illustrated isa forward facing child seat, the steps arethe same for installing a rear facing childseat.
1. Position the child safety seat in a seatwith a combination lap and shoulderbelt.
17
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Child SafetyE142528 E142529