steering FORD C MAX ENERGI 2016 Owner's Guide

Protected componentsFuse amp ratingFuse or relay number
Motor electronic cooling pump.10A*F25
Electronic power assist steering module15.5A*F26
Mass air flow sensor.5A*F27
Powertrain control module.15A*F28
Electronic air conditioning compressor.10A*F29Positive temperature coefficient heater.
Engine control module.10A*F30Powertrain control module.
Charge port light ring (C-MAX Energi).5A*F31
Vehicle power 2.20A*F32
Vehicle power 4.15A*F33
Injectors.10A*F34
Vehicle power 3.10A*F35
Vehicle power 1.20A*F36
Vacuum pump.Micro relayR1
Horn.Micro relayR2
Hybrid powertrain control.Micro relayR3
Front wiper.Micro relayR4
Vacuum pump.Micro relayR5
Front and rear wiper high-low.Micro relayR6
Not used.—R7
Ignition feed.Power relayR8
Not used.—R9
Not used.—R10
Not used.—R11
Cooling fan.Power relayR12
211
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Fuses

Protected componentsFuse amp ratingFuse or relay number
Fuel pump supply.20AF56
Not used.—F57
Not used (spare).5AF58
Passive anti-theft system.5AF59
Interior light.10AF60Driver door switch pack.Glove box illumination.Overhead console switch bank.
Cigar lighter.20AF61Second row power point.
Autowiper module.5AF62Autodimming rear view mirror.
Not used (spare).10AF63
Not used.—F64
Liftgate release.10AF65
Driver door unlock supply.20AF66
Cell phone passport (C-MAX Energi).7.5AF67Multi-function display.GPS module.Sync.
Not used (spare).15AF68
Instrument cluster.5AF69
Central lock and unlock supply.20AF70
Climate control module.7.5AF71
Steering wheel module.7.5AF72
Data link connector.7.5AF73OBD II supply.
Headlamp supply.15AF74
Fog lamp supply.15AF75
Reversing lamp supply.10AF76
213
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Fuses

Vehicles driven year-round in non-extremeclimates should use coolant meeting theFord specification for optimum coolingsystem and engine protection.
What You Should Know About Fail-Safe Cooling
If the engine coolant supply is depleted,this feature allows the vehicle to be driventemporarily before incremental componentdamage is incurred. The “fail-safe”distance depends on ambienttemperatures, vehicle load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat, the enginecoolant temperature gauge will move tothe red (hot) area and:
The coolant temperaturewarning light will illuminate.
The service engine soonindicator will illuminate.
If the engine reaches a presetover-temperature condition, the enginewill automatically switch to alternatingcylinder operation. Each disabled cylinderacts as an air pump and cools the engine.
When this occurs the vehicle will stilloperate. However:
•The engine power will be limited.
•The air conditioning system will bedisabled.
Continued operation will increase theengine temperature and the engine willcompletely shut down, causing steeringand braking effort to increase.
Once the engine temperature cools, theengine can be re-started. Take your vehicleto an authorized dealer as soon as possibleto minimize engine damage.
When Fail-Safe Mode Is Activated
WARNINGS
Fail-safe mode is for use duringemergencies only. Operate yourvehicle in fail-safe mode only as longas necessary to bring your vehicle to restin a safe location and seek immediaterepairs. When in fail-safe mode, yourvehicle will have limited power, will not beable to maintain high-speed operation, andmay completely shut down withoutwarning, potentially losing engine power,power steering assist, and power brakeassist, which may increase the possibilityof a crash resulting in serious injury.
Never remove the coolant reservoircap while the engine is running or hot.
Note:Driving the vehicle without repairingthe engine problem increases the chance ofengine damage. Take your vehicle to anauthorized dealer as soon as possible.
You have limited engine power when in thefail-safe mode, so drive the vehicle withcaution. The vehicle will not be able tomaintain high-speed operation and theengine will run rough. Remember that theengine is capable of completely shuttingdown automatically to prevent enginedamage, therefore:
1. Pull off the road as soon as safelypossible and turn off the engine.
2. Arrange for the vehicle to be taken toan authorized dealer.
3. If this is not possible, wait a shortperiod for the engine to cool.
4. Check the coolant level and replenishif low.
5. Re-start the engine and take yourvehicle to an authorized dealer.
226
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Maintenance

AUTOMATIC TRANSMISSION
FLUID CHECK
If required, have an authorized dealer checkand change the transmission fluid at thecorrect service interval. See ScheduledMaintenance (page 348).
The automatic transmission does not havea transmission fluid dipstick. Yourtransmission does not consume fluid.
An authorized dealer should check thefluid:
•If the transmission is not workingproperly.
•If you notice signs of fluid leakage.
Do not use supplemental transmissionfluid additives, treatments or cleaningagents. The use of these materials mayaffect transmission operation and resultin damage to internal transmissioncomponents.
BRAKE FLUID CHECK
Fluid levels between the MIN and MAXlines are within the normal operating range;there is no need to add fluid. If the fluidlevels are outside of the normal operatingrange, the performance of the systemcould be compromised; seek service fromyour authorized dealer immediately.
POWER STEERING FLUID
CHECK
Your vehicle is equipped with an electricpower steering (EPS) system. There is nofluid reservoir to check or fill.
WASHER FLUID CHECK
WARNING
If you operate your vehicle intemperatures below 40°F (5°C), usewasher fluid with antifreezeprotection. Failure to use washer fluid withantifreeze protection in cold weather couldresult in impaired windshield vision andincrease the risk of injury or accident.
Note:The front and rear washer systemsare supplied from the same reservoir.
Add fluid to fill the reservoir if the level islow. Only use a washer fluid that meetsFord specifications. See Capacities andSpecifications (page 276).
State or local regulations on volatileorganic compounds may restrict the useof methanol, a common windshield washerantifreeze additive. Washer fluidscontaining non-methanol antifreezeagents should be used only if they providecold weather protection without damagingthe vehicle’s paint finish, wiper blades orwasher system.
FUEL FILTER
Your vehicle is equipped with a lifetimefuel filter that is integrated with the fueltank. Regular maintenance or replacementis not needed.
227
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Maintenance

CLEANING THE INTERIOR
WARNINGS
Do not use cleaning solvents, bleachor dye on the vehicle’s safety belts,as these actions may weaken thebelt webbing.
On vehicles equipped withseat-mounted airbags, do not usechemical solvents or strongdetergents. Such products couldcontaminate the side airbag system andaffect performance of the side airbag in acollision.
For fabric, carpets, cloth seats, safety beltsand seats equipped with side airbags:
•Remove dust and loose dirt with avacuum cleaner.
•Remove light stains and soil withMotorcraft Professional StrengthCarpet & Upholstery Cleaner.
•If grease or tar is present on thematerial, spot-clean the area first withMotorcraft Spot and Stain Remover. InCanada, use Motorcraft Multi-PurposeCleaner.
•If a ring forms on the fabric after spotcleaning, clean the entire areaimmediately (but do not oversaturate)or the ring will set.
•Do not use household cleaningproducts or glass cleaners, which canstain and discolor the fabric and affectthe flame retardant abilities of the seatmaterials.
CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS
WARNING
Do not use chemical solvents orstrong detergents when cleaning thesteering wheel or instrument panelto avoid contamination of the airbagsystem.
Note:Follow the same procedure ascleaning leather seats for cleaning leatherinstrument panels and leather interior trimsurfaces. See Cleaning Leather Seats(page 245).
Clean the instrument panel and clusterlens with a clean, damp and soft cloth,then use a clean, dry and soft cloth to drythese areas.
•Avoid cleaners or polishes that increasethe gloss of the upper portion of theinstrument panel. The dull finish in thisarea helps protect you fromundesirable windshield reflection.
•Do not use any household cleaningproducts or glass cleaners as thesemay damage the finish of theinstrument panel, interior trim andcluster lens.
•Wash or wipe your hands clean if youhave been in contact with certainproducts such as insect repellent andsuntan lotion to avoid possible damageto the interior painted surfaces.
•Do not allow air fresheners and handsanitizers to spill onto interior surfaces.If a spill occurs, wipe off immediately.Your warranty may not cover thesedamages.
If a staining liquid like coffee or juice hasbeen spilled on the instrument panel or oninterior trim surfaces:
244
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Vehicle Care

General Information
WARNING
Failure to follow these guidelinescould result in an increased risk ofloss of vehicle control, injury or death.
Note:Do not use the kit if you have severelydamaged a tire. Only seal punctures locatedwithin the tire tread with the kit.
Do not attempt to repair punctures largerthan ¼ inch (6 millimeters) or damage tothe tire's sidewall. The tire may notcompletely seal.
Loss of air pressure may adversely affecttire performance. For this reason:
Note:Do not drive the vehicle above50 mph (80 km/h).
Note:Do not drive further than 120 mi(200 km). Drive only to the closestauthorized Ford dealer or tire repair shop tohave your tire inspected.
•Drive carefully and avoid abruptsteering maneuvers.
•Periodically monitor tire inflationpressure in the affected tire; if the tireis losing pressure, have the vehicletowed.
•Read the information in the Tips forUse of the Kit section to make sure safeoperation of the kit and your vehicle.
Tips for Use of the Kit
To ensure safe operation of the kit:
•Read all instructions and cautions fully.
•Before operating the kit, make sureyour vehicle is safely off the road andaway from moving traffic. Switch onthe hazard lights.
•Always set the parking brake to makesure the vehicle does not moveunexpectedly.
•Do not remove any foreign objects,such as nails or screws, from the tire.
•When using the kit, leave the enginerunning (only if the vehicle is outdoorsor in a well-ventilated area) so thecompressor does not drain thevehicle's battery.
•Do not allow the compressor tooperate continuously for more than 15minutes. This will help prevent thecompressor from overheating.
•Never leave the kit unattended duringoperation.
•Sealant compound contains latex.Those with latex sensitivities shoulduse appropriate precautions to avoidan allergic reaction.
•Keep the kit away from children.
•Only use the kit when the ambienttemperature is between -22°F (-30°C)and 158°F (70°C).
•Only use the sealing compound beforethe use-by date. The use-by date is ona label on the sealant canister, whichyou can see through the rectangularviewing window on the bottom of thecompressor. Check the use-by dateregularly and replace the canister afterfour years of non-use.
•Do not store the kit unsecured insidethe passenger compartment of thevehicle as it may cause injury during asudden stop or crash. Always store thekit in its original location.
•After sealant use, an authorized Forddealer must replace the tire pressuremonitoring system sensor and valvestem on the wheel.
•Operating the kit could cause anelectrical disturbance in radio, CD andDVD player operation.
250
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Wheels and Tires

WARNINGS
may be found on either the SafetyCompliance Certification Label(affixed to either the door hingepillar, door-latch post, or the dooredge that meets the door-latchpost, next to the driver's seatingposition), or the Tire Label whichis located on the B-Pillar or edgeof the driver’s door. If thisinformation is not found on theselabels then you should contactyour authorized dealer as soon aspossible. Use of any tire or wheelnot recommended by Ford canaffect the safety and performanceof your vehicle, which could resultin an increased risk of loss ofvehicle control, vehicle rollover,personal injury and death.Additionally the use ofnon-recommended tires andwheels could cause steering,suspension, axle, transfer case orpower transfer unit failure. If youhave questions regarding tirereplacement, contact yourauthorized dealer as soon aspossible.
To reduce the risk of seriousinjury, when mountingreplacement tires and wheels, youshould not exceed the maximumpressure indicated on the sidewallof the tire to set the beads withoutadditional precautions listedbelow. If the beads do not seat atthe maximum pressure indicated,re-lubricate and try again
WARNINGS
When inflating the tire formounting pressures up to 20 psi(1.38 bar) greater than themaximum pressure on the tiresidewall, the followingprecautions must be taken toprotect the person mounting thetire:
1. Make sure that you have thecorrect tire and wheel size.
2. Lubricate the tire bead andwheel bead seat area again.
3. Stand at a minimum of 12 feet(3.66 meters) away from thewheel and tire assembly.
4. Use both eye and earprotection.
For a mounting pressure morethan 20 psi (1.38 bar) greater thanthe maximum pressure, a Forddealer or other tire serviceprofessional should do themounting.
Always inflate steel carcass tireswith a remote air fill with theperson inflating standing at aminimum of 12 feet (3.66 meters)away from the wheel and tireassembly
Important: Remember to replacethe wheel valve stems when the
road tires are replaced on yourvehicle
267
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Wheels and Tires

Directional tires
Sometimes irregular tire wear canbe corrected by rotating the tires.
USING SNOW CHAINS
WARNING
Snow tires must be the same size,load index, speed rating as thoseoriginally provided by Ford. Use ofany tire or wheel not recommended byFord can affect the safety andperformance of your vehicle, which couldresult in an increased risk of loss of vehiclecontrol, vehicle rollover, personal injury anddeath. Additionally, the use ofnon-recommended tires and wheels couldcause steering, suspension, axle, transfercase or power transfer unit failure.
The tires on your vehicle have all-weathertreads to provide traction in rain and snow.Snow chains have not been approved foruse on your vehicle.
Consult your authorized dealer forinformation on other Ford Motor Companyapproved methods of traction control.
TIRE PRESSURE MONITORING
SYSTEM
WARNING
The tire pressure monitoring systemis not a substitute for manuallychecking tire pressure. The tirepressure should be checked periodically(at least monthly) using a tire gauge, seeInflating your tires in this chapter. Failureto properly maintain your tire pressurecould increase the risk of tire failure, lossof control, vehicle rollover and personalinjury.
Each tire, including the spare (ifprovided), should be checkedmonthly when cold and inflatedto the inflation pressure recommended bythe vehicle manufacturer on the vehicleplacard or tire inflation pressure label. (Ifyour vehicle has tires of a different sizethan the size indicated on the vehicleplacard or tire inflation pressure label, youshould determine the proper tire inflationpressure for those tires.)
As an added safety feature, your vehiclehas been equipped with a Tire PressureMonitoring System (TPMS) thatilluminates a low tire pressure telltalewhen one or more of your tires issignificantly under-inflated. Accordingly,when the low tire pressure telltaleilluminates, you should stop and checkyour tires as soon as possible, and inflatethem to the proper pressure. Driving on asignificantly under-inflated tire causes thetire to overheat and can lead to tire failure.Under-inflation also reduces fuel efficiencyand tire tread life, and may affect thevehicle’s handling and stopping ability.
270
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Wheels and TiresE70415

System data cannot be accessed withoutspecial equipment and access to thevehicle's SYNC module. Ford MotorCompany and Ford of Canada will notaccess the system data for any purposeother than as described absent consent, acourt order, or where required by lawenforcement, other governmentauthorities, or other third parties actingwith lawful authority. Other parties mayseek to access the informationindependently of Ford Motor Company andFord of Canada. For further privacyinformation, see the sections on 911 Assist,Vehicle Health Report, and Traffic,Directions and Information.
USING VOICE RECOGNITION
This system helps you control manyfeatures using voice commands. Thisallows you to keep your hands on thewheel and focus on what is in front of you.
Helpful Hints
•Make sure the interior of your vehicle isas quiet as possible. Wind noise fromopen windows and road vibrations mayprevent the system from correctlyrecognizing spoken commands.
•After pressing the voice button, waituntil after the tone sounds andListening appears before saying acommand. Any command spokenbefore this does not register with thesystem.
•Speak naturally, without long pausesbetween words.
•At any time, you can interrupt thesystem while it is speaking by pressingthe voice button.
Initiating a Voice Session
Initiate a voice session bypressing the voice button on thesteering wheel controls. SeeUsing Voice Recognition (page 299).
When prompted you can say any of the following:
If you want the system to carry out the followingVoice command
Stream audio from your phone.Bluetooth Audio
Cancel the requested action.Cancel
Access mobile applications.mobile (apps | applica-tions)
Make calls.Phone
Access the device connected to your USB port.USB [1]
Run a vehicle health report.Vehicle Health (Report)
299
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
SYNC™E142599

If you want the system to carry out the followingVoice command
Adjust the level of voice interaction and feedback.Voice Settings | VoicePreferences
Hear a list of voice commands available in the current mode.Help
You can say any of the voice commands that appear within open and close brackets thatare separated by |. For example, where (cancel | stop | exit) appears you say; cancel orstop or exit.
You must say any of the voice commands that appear outside of open and close brackets.For example, where mobile (apps | applications) appears, you must say mobile followedby either apps or applications.
You do not need to say words that appear within square brackets. For example, for where(USB [stick] | iPOD | MP3 [player]) appears, you can say USB or USB stick.
Note:SYNC Services and Vehicle health report are only available in the United States ofAmerica.
System Interaction and Feedback
The system provides feedback throughaudible tones, prompts, questions andspoken confirmations depending on thesituation and the chosen level ofinteraction (voice settings). You cancustomize the voice recognition system toprovide more or less instruction andfeedback.
The default setting is to a higher level ofinteraction in order to help you learn to usethe system. You can change these settingsat any time.
Adjusting the Interaction Level
Initiate a voice session bypressing the voice button on thesteering wheel controls. SeeUsing Voice Recognition (page 299).
When prompted say the following:
If you want the system to carry out the followingVoice command
Voice Settings | Voice Preferences
Followed by either of the following:
Provide more detailed interaction and guidance.Interaction ModeStandard
Provide less audible interaction and more tone prompts.Interaction ModeAdvanced
The system defaults to the standard interaction mode.
300
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
SYNC™E142599