tow FORD C MAX ENERGI 2016 Owners Manual

Wipers and Washers
Windshield Wipers.........................................70
Autowipers........................................................70
Windshield Washers......................................72
Rear Window Wiper and Washers...........72
Lighting
General Information......................................74
Lighting Control...............................................74
Autolamps.........................................................75
Instrument Lighting Dimmer......................76
Headlamp Exit Delay....................................76
Daytime Running Lamps..............................77
Front Fog Lamps.............................................77
Direction Indicators........................................78
Interior Lamps.................................................78
Ambient Lighting............................................79
Windows and Mirrors
Power Windows.............................................80
Global Opening................................................81
Exterior Mirrors.................................................81
Interior Mirror...................................................83
Sun Visors.........................................................83
Sun Shades......................................................84
Instrument Cluster
Gauges...............................................................85
Warning Lamps and Indicators................89
Audible Warnings and Indicators.............92
Information Displays
General Information......................................93
Information Messages.................................101
Climate Control
Automatic Climate Control......................108
Hints on Controlling the InteriorClimate........................................................109
Heated Windows and Mirrors....................111
Cabin Air Filter..................................................111
Remote Start....................................................111
Seats
Sitting in the Correct Position...................113
Head Restraints..............................................113
Manual Seats..................................................115
Power Seats.....................................................117
Rear Seats........................................................119
Heated Seats.................................................120
Rear Seat Armrest........................................120
Universal Garage DoorOpener
Universal Garage Door Opener.................121
Auxiliary Power Points
Auxiliary Power Points................................126
Storage Compartments
Center Console..............................................128
Overhead Console........................................128
Starting and Stopping theEngine
General Information....................................129
Ignition Switch...............................................129
Keyless Starting............................................129
Starting a Gasoline Engine.......................130
Engine Block Heater.....................................132
Automatic Engine Shutdown...................133
Unique Driving Character-istics
Hybrid Vehicle Operation...........................135
Plug-In Hybrid Vehicle Operation...........137
Hybrid Vehicle Frequently AskedQuestions....................................................140
EcoSelect.........................................................142
2
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Table of Contents

Fuel and Refueling
Safety Precautions.......................................143
Fuel Quality....................................................144
Fuel Filler Funnel Location........................145
Running Out of Fuel....................................145
Refueling.........................................................146
Fuel Consumption.......................................150
Emission Control System..........................150
High Voltage Battery
General Information....................................153
Charging the High Voltage Battery........155
High Voltage Battery Cut-OffSwitch..........................................................160
Transmission
Automatic Transmission.............................161
Brakes
General Information....................................164
Hints on Driving With Anti-LockBrakes...........................................................165
Parking Brake.................................................165
Hill Start Assist..............................................165
Traction Control
Principle of Operation.................................167
Using Traction Control................................167
Stability Control
Principle of Operation................................168
Using Stability Control...............................169
Parking Aids
Principle of Operation.................................170
Rear Parking Aid............................................170
Front Parking Aid............................................171
Active Park Assist..........................................172
Rear View Camera........................................176
Cruise Control
Principle of Operation.................................179
Using Cruise Control....................................179
Driving Aids
Steering.............................................................181
Load Carrying
Rear Under Floor Storage..........................182
Luggage Covers.............................................182
Load Limit.......................................................183
Towing
Towing a Trailer.............................................190
Transporting the Vehicle...........................190
Towing the Vehicle on Four Wheels......190
Driving Hints
Breaking-In......................................................192
Economical Driving......................................192
Driving Through Water................................193
Floor Mats.......................................................194
Roadside Emergencies
Roadside Assistance...................................195
Hazard Warning Flashers..........................196
Fuel Shutoff...................................................196
Jump Starting the Vehicle.........................197
Collision, Damage or Fire Event..............199
Post-Crash Alert System...........................201
Customer Assistance
Getting the Services You Need...............202
In California (U.S. Only)............................203
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).....................204
Utilizing the Mediation/ArbitrationProgram (Canada Only).......................205
Getting Assistance Outside the U.S. andCanada........................................................205
3
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Table of Contents

PROTECTING THE
ENVIRONMENT
You must play your part in protecting theenvironment. Correct vehicle usage andthe authorized disposal of waste, cleaningand lubrication materials are significantsteps toward this aim.
14
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Environment

8.Remove remaining slack from the belt.Force the seat down with extra weight,for example, by pressing down orkneeling on the child restraint whilepulling up on the shoulder belt in orderto force slack from the belt. This isnecessary to remove the remainingslack that will exist once the extraweight of the child is added to the childrestraint. It also helps to achieve theproper snugness of the child seat toyour vehicle. Sometimes, a slight leantoward the buckle will additionally helpto remove remaining slack from thebelt.
9.Attach the tether strap (if the child seatis equipped).
10. Before placing the child in the seat,forcibly move the seat forward andback to make sure the seat is securelyheld in place. To check this, grab theseat at the belt path and attempt tomove it side to side and forward andback. There should be no more than1 inch (2.5 centimeters) of movementfor proper installation.
Ford recommends checking with a NHTSACertified Child Passenger SafetyTechnician to make certain the childrestraint is properly installed. In Canada,check with your local St. John Ambulanceoffice for referral to a Certified PassengerSeat Technician.
Using Lower Anchors and Tethersfor CHildren (LATCH)
WARNINGS
Never attach two child safety seatsto the same anchor. In a crash, oneanchor may not be strong enough tohold two child safety seat attachmentsand may break, causing serious injury ordeath.
Depending on where you secure achild restraint, and depending on thechild restraint design, you may blockaccess to certain safety belt buckleassemblies or LATCH lower anchors,rendering those features potentiallyunusable. To avoid risk of injury, occupantsshould only use seating positions wherethey are able to be properly restrained.
The LATCH system is composed of threevehicle anchor points: two lower anchorslocated where seat back and seat cushionmeet (called the seat bight) and one toptether anchor located behind that seatingposition.
LATCH compatible child safety seats havetwo rigid or webbing mountedattachments that connect to the two loweranchors at the LATCH equipped seatingpositions in your vehicle. This type ofattachment method eliminates the needto use safety belts to attach the child seat,however the safety belt can still be usedto attach the child seat. For forward-facingchild seats, the top tether strap must alsobe attached to the proper top tetheranchor, if a top tether strap has beenprovided with your child seat.
19
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Child SafetyE142534

If the booster seat slides on the vehicleseat upon which it is being used, placing arubberized mesh sold as shelf or carpetliner under the booster seat may improvethis condition. Do not introduce any itemthicker than this under the booster seat.Check with the booster seatmanufacturer's instructions.
CHILD RESTRAINT
POSITIONING
WARNINGS
Airbags can kill or injure a child in achild seat. Never place a rear-facingchild seat in front of an active airbag.If you must use a forward-facing child seatin the front seat, move the vehicle seatupon which the child seat is installed allthe way back. When possible, all childrenage 12 and under should be properlyrestrained in a rear seating position. If allchildren cannot be seated and restrainedproperly in a rear seating position, properlyrestrain the largest child in the front seat.
Always carefully follow theinstructions and warnings providedby the manufacturer of any childrestraint to determine if the restraint deviceis appropriate for your child's size, height,weight, or age. Follow the child restraintmanufacturer's instructions and warnings
WARNINGS
provided for installation and use inconjunction with the instructions andwarnings provided by your vehiclemanufacturer. A safety seat that isimproperly installed or utilized, isinappropriate for your child's height, age,or weight or does not properly fit the childmay increase the risk of serious injury ordeath.
Never let a passenger hold a child onhis or her lap while your vehicle ismoving. The passenger cannotprotect the child from injury in a crash,which may result in serious injury or death.
Never use pillows, books, or towelsto boost a child. They can slidearound and increase the likelihoodof injury or death in a crash.
Always restrain an unoccupied childseat or booster seat. These objectsmay become projectiles in a crash orsudden stop, which may increase the riskof serious injury.
Never place, or allow a child to place,the shoulder belt under a child's armor behind the back because itreduces the protection for the upper partof the body and may increase the risk ofinjury or death in a crash.
24
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Child SafetyE142597

If you think that the status of the passengerairbag off indicator lamp is incorrect, checkfor the following:
•Objects lodged underneath the seat.
•Objects between the seat cushion andthe center console.
•Objects hanging off the seatback.
•Objects stowed in the seatback mappocket.
•Objects placed on the occupant's lap.
•Cargo interference with the seat
•Other passengers pushing or pulling onthe seat.
•Rear passenger feet and knees restingor pushing on the seat.
The conditions listed above may cause theweight of a properly seated occupant tobe incorrectly interpreted by the passengersensing system. The person in the frontpassenger seat may appear heavier orlighter due to the conditions described inthe list above.
Make sure the front passengersensing system is operatingproperly. See Crash Sensorsand Airbag Indicator (page 42).
If the airbag readiness lamp is lit, dothe following:
The driver or adult passengers shouldcheck for objects that lodged underneaththe front passenger seat, or cargointerfering with the seat.
If there are lodged objects, or cargo isinterfering with the seat, take the followingsteps to remove the obstruction:
•Pull the vehicle over.
•Turn the vehicle off.
•Driver or adult passengers shouldcheck for any objects lodgedunderneath the front passenger seator cargo interfering with the seat.
•Remove the obstruction(s) (if found).
•Restart the vehicle.
•Wait at least two minutes and verifythat the airbag readiness lamp is nolonger illuminated.
•If the airbag readiness lamp remainsilluminated, this may or may not be aproblem due to the front passengersensing system.
Do not attempt to repair or service thesystem. Take your vehicle immediately toan authorized dealer.
If it is necessary to modify an advancedfront airbag system to accommodate aperson with disabilities, contact yourauthorized dealer.
SIDE AIRBAGS
WARNINGS
Do not place objects or mountequipment on or near the airbagcover, on the side of the seatbacks(of the front seats), or in front seat areasthat may come into contact with adeploying airbag. Failure to follow theseinstructions may increase the risk ofpersonal injury in the event of a crash.
Do not use accessory seat covers.The use of accessory seat coversmay prevent the deployment of theside airbags and increase the risk of injuryin an accident.
Do not lean your head on the door.The side airbag could injure you as itdeploys from the side of theseatback.
Do not attempt to service, repair, ormodify the airbag, its fuses or theseat cover on a seat containing anairbag as you could be seriously injured orkilled. Contact your authorized dealer assoon as possible.
39
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Supplementary Restraints System

CRASH SENSORS AND
AIRBAG INDICATOR
WARNING
Modifying or adding equipment tothe front end of your vehicle(including frame, bumper, front endbody structure and tow hooks) may affectthe performance of the airbag system,increasing the risk of injury. Do not modifythe front end of your vehicle.
Your vehicle has a collection of crash andoccupant sensors which provideinformation to the restraints controlmodule which deploys (activates) thefront safety belt pretensioners, driverairbag, passenger airbag, knee airbag(s),seat mounted side airbags, and the SafetyCanopy. Based on the type of accident(frontal impact, side impact or rollover)the restraints control module will deploythe appropriate safety devices.
The restraints control module alsomonitors the readiness of the above safetydevices plus the crash and occupantsensors. A warning indicator light in theinstrument cluster indicates the readinessof the safety system. If this warningindicator light is not functioning and thereis another fault within the system, themessage cluster may display an airbagfailure warning. See InformationDisplays (page 93). You will hear fivetones that repeat periodically until yourepair the problem, the warning indicatorlight or both. Routine maintenance of theairbag is not required.
A difficulty with the system is indicated byone or more of the following:
•The readiness light will not illuminateimmediately after the ignition is turnedon.
•The readiness light will either flash orstay lit.
•A series of five beeps will be heard. Thetone pattern will repeat periodicallyuntil the problem, the light or both arerepaired.
If any of these things happen, evenintermittently, have the supplementalrestraint system serviced at an authorizeddealer immediately. Unless serviced, thesystem may not function properly in theevent of a crash.
The safety belt pretensioners and theairbag supplemental restraint system isdesigned to activate when your vehiclesustains frontal or sideways decelerationsufficient to cause the restraints controlmodule to deploy a safety device or whena certain likelihood of a rollover event isdetected by the rollover sensor.
The fact that the safety belt pretensionersor airbags did not activate for both frontseat occupants in a crash does not meanthat something is wrong with the system.Rather, it means the restraints controlmodule determined the accidentconditions (for example, crash severity,belt usage) were not appropriate toactivate these safety devices.
•The design of the front airbags is toactivate only in frontal and near-frontalcrashes (not rollovers, side impacts orrear impacts) unless the crash causessufficient frontal deceleration.
•The safety belt pretensioners aredesigned to activate in frontal,near-frontal, side and rollover crashes.
42
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Supplementary Restraints System

GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of theFCC Rules and with Industry Canadalicense-exempt RSS standard(s).Operation is subject to the following twoconditions: (1) This device may not causeharmful interference, and (2) This devicemust accept any interference received,including interference that may causeundesired operation.
Note:Changes or modifications notexpressively approved by the partyresponsible for compliance could void theuser's authority to operate the equipment.The term IC before the radio certificationnumber only signifies that Industry Canadatechnical specifications were met.
The typical operating range for yourtransmitter is approximately 33 ft (10 m).Vehicles with the remote start feature willhave a greater range.
One of the following could cause adecrease in operating range:
•Weather conditions.
•Nearby radio towers.
•Structures around the vehicle.
•Other vehicles parked next to yourvehicle.
The radio frequency used by your remotecontrol can also be used by other radiotransmitters, for example amateur radios,medical equipment, wireless headphones,wireless remote controls, cell phones,battery chargers and alarm systems. If thefrequencies are jammed, you will not beable to use your remote control. You canlock and unlock the doors with the key.
Note:Make sure to lock your vehicle beforeleaving it unattended.
Note:If you are in range, the remote controlwill operate if you press any buttonunintentionally.
Intelligent Access (If Equipped)
The system uses a radio frequency signalto communicate with your vehicle andauthorize your vehicle to unlock when oneof the following conditions are met:
•You activate the front exterior doorhandle switch.
•You press the luggage compartmentbutton.
•You press a button on the transmitter.
If excessive radio frequency interferenceis present in the area or if the transmitterbattery is low, you may need tomechanically unlock your door. You canuse the mechanical key blade in yourintelligent access key to open the driverdoor in this situation. See RemoteControl (page 44).
REMOTE CONTROL
Integrated Keyhead Transmitters
(If Equipped)
Use the key blade to start your vehicle andunlock or lock the driver door from outsideyour vehicle. The transmitter portionfunctions as the remote control.
44
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Keys and Remote ControlsE142585

WARNINGS
Make sure to close and latch theliftgate to prevent drawing exhaustfumes into your vehicle. This will alsoprevent passengers and cargo from fallingout. If you must drive with the liftgate open,keep the vents or windows open so outsideair comes into your vehicle. Failure tofollow this warning could result in seriouspersonal injury.
Note:Be careful when opening or closingthe liftgate in a garage or other enclosedarea to avoid damaging the liftgate.
Press twice within three secondsto:
•unlatch a manual liftgate
•open, close or stop the movement ofa power liftgate. See Power Liftgate(page 61).
Mechanical Key
Turn the top of the key toward the front ofyour vehicle once to lock all doors.
Turn the top of the key toward the rear ofyour vehicle once to unlock the driver dooronly.
Locking the Doors Individually
If the power locks fail to operate, lock thedoors individually using the key in theposition shown.
Left-Hand Side
Turn clockwise to lock.
Right-Hand Side
Turn counterclockwise to lock.
Opening a Rear Door from Inside
Pull the interior door release handle twiceto unlock and open a rear door. The firstpull unlocks the door and the second pullwill unlatch the door.
Activating Intelligent Access (If
Equipped)
The intelligent access key must be within3 feet (1 meter) of your vehicle.
At the Front Doors
Pull a front exterior door handle to unlockand open the door. The unlock sensor is onthe back of the handle. Make sure not totouch the lock sensor area on the front ofthe handle.
57
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
LocksE138630 E112203

PASSIVE ANTI-THEFT
SYSTEM
SecuriLock®
The system helps prevent your vehiclefrom starting unless you use a coded keyprogrammed to your vehicle. Using thewrong key may prevent your vehicle fromstarting. A message may appear in theinformation display.
If you are unable to start your vehicle witha correctly coded key, a malfunction hashappened. A message may appear in theinformation display.
Note:The system is not compatible withnon-Ford aftermarket remote start systems.Use of these systems may result in vehiclestarting problems and a loss of securityprotection.
Note:Metallic objects, electronic devicesor a second coded key on the same keychain may cause vehicle starting issues ifthey are too close to the key when startingyour vehicle. Prevent these objects fromtouching the coded key while starting theengine. Switch the ignition off, move allobjects on the key chain away from thecoded key and restart your vehicle if aproblem occurs.
Note:Do not leave a duplicate coded keyin your vehicle. Always take your keys andlock all doors when leaving your vehicle.
Automatic Arming
Your vehicle arms immediately after youswitch the ignition off.
Automatic Disarming
Switching the ignition on with a coded keydisarms your vehicle.
Replacement Keys
Note:Your vehicle comes equipped withtwo integrated keyhead transmitters or twointelligent access keys.
The integrated keyhead transmitterfunctions as a programmed ignition keythat operates all the locks and starts yourvehicle, as well as a remote control.
The intelligent access key functions as aprogrammed key that operates the driverdoor lock and activates the intelligentaccess with push button start system, aswell as a remote control.
If your programmed transmitters orstandard SecuriLock coded keys(integrated keyhead transmitters only) arelost or stolen and you do not have an extracoded key, you will need to have yourvehicle towed to an authorized dealer. Youneed to erase the key codes from yourvehicle and program new coded keys.
Store an extra programmed key away fromyour vehicle in a safe place to help preventany inconveniences. See your authorizeddealer to purchase additional spare orreplacement keys.
Programming a Spare IntegratedKeyhead Transmitter
Note:You can program a maximum of eightcoded keys to your vehicle. All eight can beintegrated keyhead transmitters.
You can program your own integratedkeyhead transmitter or standardSecuriLock coded keys to your vehicle. Thisprocedure will program both the vehicleimmobilizer keycode and the remote entryportion of the remote control to yourvehicle
Only use integrated keyhead transmittersor standard SecuriLock keys.
65
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Security