display FORD C MAX ENERGI 2017 Owners Manual

Phonebook preferencesMenu Item
Push the desired contacts on your cellular phone. See yourdevice's manual on how to push contacts. Press the OKbutton to add more contacts from your phonebook.
Add contacts
When a message asking you to delete appears, select theoption to confirm. Press the OK button to delete thecurrent phonebook and call history. The system takes youback to the menu for phone settings.
Delete
Press the OK button to select and download your phone-book to the system.Download now
When automatic download is on, the system deletes anychanges (additions or deletions) saved in the system sinceyour last download.
Auto-download
When automatic download is off, the system does notdownload your phonebook when your cellular phoneconnects to SYNC.
You can only access your phonebook, call history and textmessages when your paired cellular phone connects tothe system. Check or uncheck this option to downloadyour phonebook automatically each time your phoneconnects to the system. Download times are phone-dependent and quantity-dependent.
Enabling this feature allows you to select how yourcontacts are displayed. You can select:Sorting Pref.
Last/First nameFirst/Last name
Bluetooth Devices
The Bluetooth Devices menu allows youto add, connect and delete devices as wellas set a phone as primary.
1. Press the PHONE button.
2.Scroll until Bluetooth Devices appears,and then press the OK button.
Select from the following options:
Description and actionMenu Item
Pair additional phones to the system.Add1. Select the option to add to start the pairing process.
319
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
SYNC™

Description and actionMenu Item
2. When a message to begin pairing appears in the audiodisplay, search for SYNC on your phone. See your phone'smanual if necessary.3. When prompted on your cell phone’s display, confirmthat the PIN provided by SYNC matches the PIN displayedon your cell phone. Skip the next step. If you are promptedto enter a PIN on your device, it does not support SecureSimple Pairing. To pair, enter the PIN displayed on thescreen. The display indicates when the pairing issuccessful.4. When the option to set the phone as primary appears,select either yes or no.5. SYNC may prompt you with more cell phone options.Your cell phone may also prompt you to give SYNCpermission to access information. For more informationon your cell phone’s capability, see your cell phone’smanual and visit the website.
Select the delete option and confirm when the systemasks to delete the selected device. After deleting a phonefrom the list, you have to repeat the pairing process to pairit again.
Delete
The system attempts to connect with the primary cellularphone each time you switch on the ignition. When youselect a cellular phone as primary, it appears first in thelist, marked with an asterisk. Set a previously paired phoneas master by selecting the master option and confirmingit as the primary.
Master
Connect a previously connected phone. You can only haveone phone connected at a time to use the phone's func-tionality. When you connect another phone, the previousphone disconnects from the telephone services. Thesystem allows you to use different Bluetooth devices forthe cellular phone functionality and the Bluetooth audiomusic playback feature at the same time.
Conn.
Disconnects the selected cellular phone. Select this optionand confirm when asked. After disconnecting a phone,you can reconnect it again without repeating the full pairingprocess.
Discon.
System Settings
1. Press the MENU button.
2. Select the SYNC settings option, andthen press the OK button.
320
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
SYNC™

Scroll to select from the following options:
Description and actionDisplay
Check or uncheck this option to switch the system'sBluetooth interface off or on. Select this option, and thenpress the OK button to change the option's status.
Bluetooth on
Return to the factory default settings without erasing yourindexed information (such as phonebook, call history, textmessages and paired devices). Select this option andconfirm when prompted in the audio display.
Set defaults
Completely erase all information stored in the system(such as phonebook, call history, text messages and paireddevices) and return to factory default settings.
Master reset
Install downloaded applications or software updates.Select this option and confirm when prompted in the audiodisplay. There must be a valid SYNC application or updateavailable on the USB drive in order to finish an installationsuccessfully.
Install on SYNC
Display the system's version numbers as well as its serialnumber. Press the OK button to select.System info
The voice settings submenu contains various options. SeeUsing Voice Recognition (page 308).Voice settings
Browse the actual menu structure of the connected USBdevice. Press the OK button and use the up and downarrow buttons to scroll through the folders and files. Usethe left or right arrow buttons to enter or leave a folder.You can select media content for playback from this menu.
Browse USB
321
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
SYNC™

SYNC™ APPLICATIONS AND
SERVICES (If Equipped)
In order for the following features to work,your cellular phone must be compatiblewith SYNC. To check your phone'scompatibility, visit www.SYNCMyRide.com,www.SYNCMyRide.ca orwww.syncmaroute.ca.
•911 Assist: Can alert 911 in the event ofan emergency.
•SYNC AppLink: Allows you to connectto and use certain applications such asSpotify and Glympse (if your phone iscompatible).
These features may require activation.Available AppLink enabled apps vary bymarket.
911 Assist
WARNINGS
Unless the 911 Assist setting is set onbefore a crash, the system will notdial for help which could delayresponse time, potentially increasing therisk of serious injury or death after a crash.
Do not wait for 911 Assist to make anemergency call if you can do ityourself. Dial emergency servicesimmediately to avoid delayed responsetime which could increase the risk ofserious injury or death after a crash. If youdo not hear 911 Assist within five secondsof the crash, the system or phone may bedamaged or non-functional.
Always place your phone in a securelocation in your vehicle so it does notbecome a projectile or get damagedin a crash. Failure to do so may causeserious injury to someone or damage thephone which could prevent 911 Assist fromworking properly.
Note:The SYNC 911 Assist feature must beset on before the incident.
Note:The SYNC 911 Assist feature onlyoperates in the U.S., Canada or in a territoryin which 911 is the emergency number.
Note:Before setting this feature on, makesure that you read the 911 Assist PrivacyNotice later in this section for importantinformation.
Note:If any user switches 911 Assist to onor off, that setting applies for all pairedphones. If 911 Assist is switched off, eithera voice message plays or a display messageor an icon comes on when your vehicle isstarted and after a previously paired phoneconnects.
Note:Every phone operates differently.While SYNC 911 Assist works with mostcellular phones, some may have troubleusing this feature.
If a crash deploys an airbag (excludingknee airbags and rear inflatable safetybelts [if equipped]) or activates the fuelpump shut-off, your SYNC-equippedvehicle may be able to contact emergencyservices by dialing 911 through a paired andconnected Bluetooth-enabled phone. Youcan learn more about the 911 Assistfeature, visit www.SYNCMyRide.com,www.SYNCMyRide.ca orwww.syncmaroute.ca.
See Supplementary Restraints System(page 38). Important information aboutairbag deployment is in this chapter.
See Roadside Emergencies (page 197).Important information about the fuel pumpshut-off is in this chapter.
322
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
SYNC™

Setting 911 Assist On or Off
Press Menu then select
Action and DescriptionMenuItem
SYNC-Applications
Select desired option, on oroff.911 Assist
If you choose not to activate thisfeature you will have the followingoptions:
Action and DescriptionMenuItem
Provides a display and voicereminder at phone connectionat vehicle start.
VoiceReminderON
Provides a display reminderonly without a voice reminderat phone connection.
VoiceReminderOFF
To make sure that 911 Assist worksproperly:
•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect aBluetooth-enabled and compatiblecell phone to SYNC.
•A connected Bluetooth-enabled phonemust have the ability to make andmaintain an outgoing call at the timeof the incident.
•A connected Bluetooth-enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery powerand be located in the U.S., Canada orin a territory in which 911 is theemergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activatethe fuel pump shut-off (the triggers for 911Assist). If a connected cell phone sustainsdamage or loses its connection to SYNCduring a crash, SYNC searches for and triesto connect to a previously paired cellphone; SYNC then attempts to call theemergency services.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call.If you fail to cancel the call, SYNCattempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel".
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, andthen the occupant(s) in your vehicle is ableto talk with the operator. Be prepared toprovide your name, phone number andlocation immediately, because not all 911systems are capable of receiving thisinformation electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNCsystem has no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
323
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
SYNC™

•To allow your vehicle to providelocation information, including: GPSand speed.
•To allow the app to send pushnotifications using the vehicle displayand voice capabilities while running ina background state. Push notificationsmay be particularly useful for news or
location based apps.
Note:You only need to grant permissionsthe first time you use an app with SYNC.
Note:Ford is not responsible or liable forany damages or loss of privacy relating tousage of an app, or dissemination of anyvehicle data that you approve Ford toprovide to an app.
Enabling and Disabling App Permissions Using the SYNC Menu
Press the MENU button to access the SYNC menu then select:
Action and DescriptionMenu Item
SYNC-Apps
Mobile Apps
You can also select a specific app.If the app supports push notifications, thissetting is listed. Select to enable or disablethe feature as required.
All Apps
Enabling SYNC Mobile Apps
In order to enable mobile apps, SYNCrequires user consent to send and receiveapp authorization information and updatesusing the data plan associated with theconnected device.
Data is sent to Ford in the United Statesthrough the connected device. Theinformation is encrypted and includes yourVIN, SYNC module number, anonymoususage statistics and debugginginformation. Updates may take placeautomatically.
Note:You must enable mobile apps foreach connected device the first time youselect a mobile app using the system.
Note:Standard data rates apply. Ford isnot responsible for any additional chargesyou may receive from your service provider,when your vehicle sends or receives datathrough the connected device. This includesany additional charges incurred due todriving in areas when roaming out of a homenetwork.
App Status
You can view the current status of an appin the settings menu.
326
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
SYNC™

To Connect Using Voice Commands
Plug the device into one of the vehicle'sUSB ports.
Press the voice button and whenprompted, say:
Action and Descrip-tionVoice Command
You can now playmusic by saying anyof the appropriatevoice commands.See the mediavoice commands.
(USB [stick] | iPod| MP3 [player])
Words in brackets [ ] are optional and donot have to be spoken for the system tounderstand the command. For example,for where (USB [stick] | iPOD | MP3[player]) appears, you can say USB or USBstick.
To Connect Using the System Menu
1.Plug the device into one of the vehicle'sUSB ports.
2. Press the MEDIA button and selecteither USB 1 or USB 2 from the mediasource list in the audio display.
To view USB content select:
Description and ActionMessage
Depending on how many media files are on your connecteddevice, an indexing message may appear in the display. Whenindexing is complete, the selected source starts to playbackaudio automatically.
Browse USB
You can browse the files on the USBdevice in categories. Select BROWSEfrom the buttons at the bottom of theaudio display and choose from thefollowing:
Message
Play all
Playlists
Songs
Artists
Message
Albums
Genres
Browse USB
Reset USB
Media Voice Commands
Press the voice button and whenprompted say:
328
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
SYNC™E142599

Description and ActionCommand
Plays the current playlist in a random order.(Not all devices support this command.)shuffle [all] [on]
shuffle off
At any time during playback, you can pressthe voice button and ask the system what isplaying. The system reads the metadata tags(if populated) of the current track.
((who's | who is) this | who plays this |(what's | what is) playing [now] | (what| which) (song | track | artist) is this |(who's | who is) playing | (what's | whatis) this)
___ is a dynamic listing, meaning that itcould be the name of anything, such as agroup, artist or song. For example youcould say "Play artist The Beatles".
Examples of USB Commands
SYNC provides the user with many intuitiveways to find and play a song using voice.For example, if we have a song called"Penny Lane" from the album "MagicalMystery Tour" we can say the following toplay this song:
•Play song "Penny Lane".
•Play "Penny Lane".
If we wanted to play the entire album, wecan say:
•Play album "Magical Mystery Tour".
•Play "Magical Mystery Tour".
Bluetooth Audio
The system is also capable of playingmusic from your cellular phone throughBluetooth.
To switch the Bluetooth Audio on, pressthe MEDIA button and select:
Menu Item
BT audio
Then any of the following:
Voice Command
pause
play
next [track | title | song | file | podcast | chapter | episode]
previous [track | title | song | file | podcast | chapter | episode]
Media Menu Features
The media menu allows you to select howto play your music (such as by artist, genre,shuffle or repeat), find similar music orreset the index of your USB devices.
Press the MEDIA button and select eitherUSB 1 or USB 2 from the media source listin the audio display to start USB playback.
330
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
SYNC™

Description and ActionMessage
This will enter the media menu.Options
Then any of the following:
Description and ActionMessage
Choose to shuffle or repeat your music. Once you make yourchoice, it remains on until you switch it off.Shuffle
Choose to shuffle or repeat your music. Once you make yourchoice, it remains on until you switch it off.Repeat track
You can play similar types of music to the current playlistfrom the USB port. The system uses the metadata informa-tion of each track to compile a playlist. The system thencreates a new list of similar tracks and then begins playing.Each track must have the metadata tags populated for thisfeature. With certain playing devices, if your metadata tags
Similar music
are not populated, the tracks will not be available in voicerecognition, the play menu or this option. However, if youplace these tracks onto your playing device in mass storagedevice mode they are available in voice recognition, the playmenu or this option. The system places unknowns into anyunpopulated metadata tag.
Resets the USB index. After the new indexing is completeyou can choose what to play from the USB song library.Reset USB
Accessing Your USB Song Library
1.Plug the device into your vehicle's USBport.
2. Press the MEDIA button (next to theaudio display) to select USB playback.
Description and ActionMessage
This menu allows you to select and play your media files byartist, album, genre, playlist or track.Browse USB
If there are no media files to access, thedisplay indicates there is no media.
331
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
SYNC™

If there are media files, you have the following options:
Description and ActionDisplay
Play all indexed media files from your device one at a time
in numerical order.*Play all
Press the OK button to select. The first track title appearsin the display.
Access your playlists (from formats like ASX, M3U, WPL,
or MTP).*Playlists
1. Press the OK button to select.2. Scroll to select the desired playlist, and then press theOK button.
Search for and play a specific indexed track.*Songs
1. Press the OK button to select.2. Scroll to select the desired track, and then press the OKbutton.
Sort all indexed media files by artist. The system then lists
and plays all artists and tracks alphabetically.*Artists
1. Press the OK button to select.2. Scroll to select the desired artist, and then press the OKbutton.
Sort all indexed media files by album.*Albums
1. Press the OK button to select.2. Scroll to select the desired album, and then press theOK button.
Sort all indexed media files by genre (category) type.*Genres
1. Press the OK button to select.2. Scroll to select the desired genre, and then press theOK button.
Browse all supported media files on your media playerconnected to the USB port. You can only view media filesthat are compatible with SYNC. (Other files are notvisible.)
Browse USB
1. Press the OK button to select.
332
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
SYNC™