ECU FORD C MAX ENERGI 2017 Owner's Manual

Crashes
A crash or impact significant enough torequire an emergency response forconventional vehicles would also requirethe same response for an electric orhybrid-electric vehicle.
If possible
•Move your car to a safe, nearbylocation and remain on the scene.
•Roll down the windows before shuttingyour vehicle off.
•Place your vehicle in Park, set theparking brake, turn off the vehicle,activate the hazard lights, and moveyour key(s) at least 16 feet (5 meters)away from the vehicle.
Always
•Call 911 if assistance is needed andadvise that an electric or hybrid-electricvehicle is involved.
•Do not touch exposed electricalcomponents or the enginecompartment, as a shock hazard mayexist.
•Avoid contact with leaking fluids andgases, and remain out of the way ofoncoming traffic until emergencyresponders arrive.
•When emergency responders arrive,tell them that the vehicle involved is anelectric vehicle or hybrid vehicle.
Fires
As with any vehicle, call 911 immediately ifyou see sparks, smoke or flames comingfrom the vehicle.
•Exit the vehicle immediately.
•Advise 911 that an electric orhybrid-electric vehicle is involved.
•As with any vehicle fire, do not inhalesmoke, vapors or gas from the vehicle,as they may be hazardous.
•Remain a safe distance from thevehicle and try to stay clear of thesmoke.
•Stay out of the roadway and stay outof the way of any oncoming trafficwhile awaiting the arrival of emergencyresponders.
Post-Incident
•Do not store a severely damagedvehicle with a lithium-ion battery insidea structure or within 50 feet (15meters) of any structure or vehicle.
•Make sure that passenger and cargocompartments remain ventilated (i.e.open window, door or trunk).
•For vehicles in the United States, notifyFord Motor Company 1-800-392-3673(then follow the prompts on the voiceresponse menu), an authorized Forddealer or service center as soon aspossible as there may be other stepsto secure and discharge thehigh-voltage battery.
•For vehicles in Canada, notify FordMotor Company 1-800-565-3673(then follow the prompts on the voiceresponse menu), an authorized Forddealer or service center as soon aspossible as there may be other stepsto secure and discharge thehigh-voltage battery.
•Call 911 if you observe leaking fluids,sparks, smoke or flames, or heargurgling or bubbling from thehigh-voltage battery.
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Roadside Emergencies

2. If your inquiry or concern remainsunresolved, contact the Sales Manager,Service Manager or Customer RelationsManager.
3.If you require assistance or clarificationon Ford Motor Company policies,please contact the Ford CustomerRelationship Center.
In order to help us serve you better, pleasehave the following information availablewhen contacting a Customer RelationshipCenter:
•Vehicle Identification Number.
•Your telephone number (home andbusiness).
•The name of the authorized dealer andcity where located.
•The vehicle’s current odometer reading.
In some states within the United States,you must directly notify Ford in writingbefore pursuing remedies under yourstate's warranty laws, and Ford is alsoallowed a final repair attempt.
Additionally, in some states within theUnited States, a consumer has the optionof submitting a warranty dispute to theBBB Auto Line before taking action underthe Magnuson-Moss Warranty Act, or tothe extent allowed by state law, beforepursuing replacement or repurchaseremedies provided by certain state laws.This dispute handling procedure is notrequired prior to enforcing state createdrights or other rights which are independentof the Magnuson-Moss Warranty Act orstate replacement or repurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)requires that, if a manufacturer or itsrepresentative is unable to repair a motorvehicle to conform to the vehicle’sapplicable express warranty after areasonable number of attempts, themanufacturer shall be required to eitherreplace the vehicle with one substantiallyidentical or repurchase the vehicle andreimburse the buyer in an amount equal tothe actual price paid or payable by theconsumer (less a reasonable allowancefor consumer use). The consumer has theright to choose whether to receive a refundor replacement vehicle.
California Civil Code Section 1793.22(b)presumes that the manufacturer has hada reasonable number of attempts toconform the vehicle to its applicableexpress warranties if, within the first 18months of ownership of a new vehicle orthe first 18,000 mi (29,000 km), whicheveroccurs first:
1.Two or more repair attempts are madeon the same non-conformity likely tocause death or serious bodily injury OR
2.Four or more repair attempts are madeon the same nonconformity (a defector condition that substantially impairsthe use, value or safety of the vehicle)OR
3. The vehicle is out of service for repairof nonconformities for a total of morethan 30 calendar days (not necessarilyall at one time).
In the case of 1 or 2 above, the consumermust also notify the manufacturer of theneed for the repair of the nonconformityat the following address:
Ford Motor Company16800 Executive Plaza DriveMail Drop 3NE-BDearborn, MI 48126
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Customer Assistance

E-mailFaxPhoneCustomer Relation-ship Center
[email protected]/AN/AAsia Pacific
[email protected]+1 313 594 4857Caribbean andCentral America
[email protected] 4 3327 266FORDFord Middle East80004443673
Lincoln80004441067
UAE80004441066
Saudi Arabia8008443673
Mobily and Zain cellphone users in Saudi800850078
[email protected]/A+1-800-841-3673Puerto Rico and U.S.Virgin Islands
[email protected]+1 313 390 0804+1-313-594-4857Sub-Saharan Africa
[email protected] [email protected]/A+63-2-717-6410South Korea
If you buy your vehicle in North Americaand then relocate to any of the abovelocations, register your vehicleidentification number (VIN) and newaddress with Ford Global Trade Servicesby emailing, [email protected].
If you are in another foreign country,contact the nearest authorized dealer. Inthe event your inquiry is unresolved,communicate your concern with thedealership’s Sales Manager, ServiceManager or Customer Relations Manager.If you require additional assistance orclarification, please contact the respectiveCustomer Relationship Center aspreviously listed.
Customers in the U.S. should call1-800-392-3673.
ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,contact Helm, Incorporated at:
HELM, INCORPORATED47911 Halyard DrivePlymouth, Michigan 48170Attention: Customer Service
Or to order a free publication catalog, calltoll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
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Customer Assistance

Transport Canada Contact Information
www.tc.gc.ca/eng/motorvehiclesafety/safevehicles-defectinvestigations-index-76.htm (English)Website
www.tc.gc.ca/fra/securiteautomobile/VehiculesSecuritaires-Enquetes-index-76.htm (French)Website
1–800–333–0510Phone
Ford of Canada Contact Information
www.ford.caWebsite
1–800–565-3673Phone
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Customer Assistance

4.Open the hood. Support the hood withthe strut.
Closing the Hood
1.Remove the hood strut from the catchand secure it correctly after use.
2. Lower the hood and allow it to dropunder its own weight for the last 8-12in (20-30 cm).
Note:Make sure that the hood is correctlyclosed.
UNDER HOOD OVERVIEW -
HYBRID ELECTRIC VEHICLE
(HEV)
WARNING
The inverter system controllercontains various high-voltagecomponents that can cause seriousbodily harm or death. The inverter systemcontroller is not serviceable and shouldnever be touched, probed, or tamperedwith.
Note:Do not attempt to service any of thehigh-voltage components or wiring. Foreasier identification, the high-voltage wiringinsulation is color coated orange.
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MaintenanceE87786

REMOVING A HEADLAMP
1.Switch all of the lamps and the ignitionoff.
2. Remove the screws that secure thelamp assembly.
3. Pull the headlamp toward the front ofyour vehicle to disengage it from itslocating points and then lift theheadlamp up.
4. Disconnect the electrical connector.
CHANGING A BULB
Replacing Headlamp Bulbs
WARNING
Handle a halogen headlamp bulbcarefully and keep out of children’sreach. Grasp the bulb by only itsplastic base and do not touch the glass.The oil from your hand could cause thebulb to break the next time the headlampsare operated.
Note:If the bulb is accidentally touched, itshould be cleaned with rubbing alcoholbefore being used.
Locating the headlamp bulbs:
Direction indicator lamp.A
Low beam headlamp.B
High beam headlamp.C
Replacing the High Beam HeadlampBulb:
1. Remove the headlamp assembly.
2. Remove service cap.
3. Disconnect the electrical connector.
4. Remove bulb from the headlampassembly by turning itcounterclockwise, then pull it straightout.
Replacing the Low Beam HeadlampBulb:
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Maintenance2
2
E142468 E162549 E162550

CHANGING THE ENGINE AIR
FILTER
WARNING
To reduce the risk of vehicle damageand personal burn injuries, do notstart your engine with the air cleanerremoved and do not remove it while theengine is running.
Change the air filter element at the correctinterval.
Note:When changing the air filter element,use only the air filter element listed. SeeCapacities and Specifications (page 282).
Note: Failure to use the correct air filterelement may result in severe enginedamage. Resulting component damagemay not be covered by the vehicle Warranty.
Note:Failure to re-install the air cleanerassembly properly by fully seating on themounting studs in five places and securingwith the two bolts may result in air cleanerassembly dislodgement from engine anddamage to the air cleaner assembly andother engine components. Therefore werecommend that the air filter be serviced ata Ford dealer.
Air Cleaner Assembly Components
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MaintenanceE162533
ACD
E
B

General Information
WARNING
Failure to follow these guidelinescould result in an increased risk ofloss of vehicle control, injury or death.
Note:Do not use the kit if you have severelydamaged a tire. Only seal punctures locatedwithin the tire tread with the kit.
Do not attempt to repair punctures largerthan ¼ inch (6 millimeters) or damage tothe tire's sidewall. The tire may notcompletely seal.
Loss of air pressure may adversely affecttire performance. For this reason:
Note:Do not drive the vehicle above50 mph (80 km/h).
Note:Do not drive further than 120 mi(200 km). Drive only to the closestauthorized Ford dealer or tire repair shop tohave your tire inspected.
•Drive carefully and avoid abruptsteering maneuvers.
•Periodically monitor tire inflationpressure in the affected tire; if the tireis losing pressure, have the vehicletowed.
•Read the information in the Tips forUse of the Kit section to make sure safeoperation of the kit and your vehicle.
Tips for Use of the Kit
To ensure safe operation of the kit:
•Read all instructions and cautions fully.
•Before operating the kit, make sureyour vehicle is safely off the road andaway from moving traffic. Switch onthe hazard lights.
•Always set the parking brake to makesure the vehicle does not moveunexpectedly.
•Do not remove any foreign objects,such as nails or screws, from the tire.
•When using the kit, leave the enginerunning (only if the vehicle is outdoorsor in a well-ventilated area) so thecompressor does not drain thevehicle's battery.
•Do not allow the compressor tooperate continuously for more than 15minutes. This will help prevent thecompressor from overheating.
•Never leave the kit unattended duringoperation.
•Sealant compound contains latex.Those with latex sensitivities shoulduse appropriate precautions to avoidan allergic reaction.
•Keep the kit away from children.
•Only use the kit when the ambienttemperature is between -22°F (-30°C)and 158°F (70°C).
•Only use the sealing compound beforethe use-by date. The use-by date is ona label on the sealant canister, whichyou can see through the rectangularviewing window on the bottom of thecompressor. Check the use-by dateregularly and replace the canister afterfour years of non-use.
•Do not store the kit unsecured insidethe passenger compartment of thevehicle as it may cause injury during asudden stop or crash. Always store thekit in its original location.
•After sealant use, an authorized Forddealer must replace the tire pressuremonitoring system sensor and valvestem on the wheel.
•Operating the kit could cause anelectrical disturbance in radio, CD andDVD player operation.
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Wheels and Tires

* When inflation only is requiredfor a tire or other objects, theselector must be in the Airposition.
What to Do When a Tire IsPunctured
Repair a tire puncture within the tire's treadarea in two stages with the kit.
•In the first stage, inflate the tire with asealing compound and air. After youinflate the tire, you will need to drivethe vehicle a short distance (about 4miles [6 kilometers]) to distribute thesealant in the tire.
•In the second stage, check the tirepressure and adjust, if necessary, to thevehicle's specified tire inflationpressure.
First Stage: Inflating the Tire withSealing Compound and Air
WARNINGS
Do not stand directly over the kitwhile inflating the tire. If you noticeany unusual bulges or deformationsin the tire's sidewall during inflation, stopand call roadside assistance.
If the tire does not inflate to therecommended tire pressure within15 minutes, stop and call roadsideassistance.
Do not run the engine during kitoperation unless the vehicle isoutdoors or in a well-ventilated area.
Preparation: Park the vehicle in a safe, leveland secure area, away from moving traffic.
Switch the hazard lights on. Apply theparking brake and switch the engine off.Inspect the flat tire for visible damage.
Sealant compound contains latex. Useappropriate precautions to avoid anyallergic reactions.
Do not remove any foreign object that haspierced the tire. If a puncture is located inthe tire sidewall, stop and call roadsideassistance.
1. Remove the valve cap from the tirevalve.
2. Unwrap the dual purpose hose (blacktube) from the back of the compressorhousing.
3. Fasten the hose to the tire valve byturning the connector clockwise.Tighten the connection securely.
4. Plug the power cable into the 12-voltpower point in the vehicle.
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Wheels and TiresE175978 E175979

How Temperature Affects Your TirePressure
The tire pressure monitoring systemmonitors tire pressure in each pneumatictire. While driving in a normal manner, atypical passenger tire inflation pressuremay increase about 2–4 psi (14–28 kPa)from a cold start situation. If the vehicle isstationary overnight with the outsidetemperature significantly lower than thedaytime temperature, the tire pressure maydecrease about 3 psi (21 kPa) for a drop of30°F (17°C) in ambient temperature. This
lower pressure value may be detected bythe tire pressure monitoring system asbeing significantly lower than therecommended inflation pressure andactivate the system warning light for lowtire pressure. If the low tire pressurewarning light is on, visually check each tireto verify that no tire is flat. If one or moretires are flat, repair as necessary. Checkthe air pressure in the road tires. If any tireis under-inflated, carefully drive the vehicleto the nearest location where air can beadded to the tires. Inflate all the tires tothe recommended inflation pressure.
TECHNICAL SPECIFICATIONS
Wheel Lug Nut Torque Specifications
WARNING
When a wheel is installed, always remove any corrosion, dirt or foreign materialspresent on the mounting surfaces of the wheel or the surface of the wheel hub,brake drum or brake disc that contacts the wheel. Make sure that any fastenersthat attach the rotor to the hub are secured so they do not interfere with the mountingsurfaces of the wheel. Installing wheels without correct metal-to-metal contact at thewheel mounting surfaces can cause the wheel nuts to loosen and the wheel to come offwhile your vehicle is in motion, resulting in loss of control.
Ib-ft (Nm)*Bolt size
100 (135)M12 x 1.5
*Torque specifications are for nut and bolt threads free of dirt and rust. Use only Fordrecommended replacement fasteners.
Retighten the lug nuts to the specified torque within 100 miles (160 kilometers) after anywheel disturbance (such as tire rotation, changing a flat tire, wheel removal).
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Wheels and Tires