reset FORD C MAX ENERGI 2017 Owner's Manual

Low Engine Use (If Equipped)
The low engine use mode is equipped onEnergi models only. The low engine usemode keeps the engine oil quality in goodcondition when you drive your vehicle withlimited engine use. If your vehicle is in lowengine use mode when you start thevehicle, a message appears in theinformation display. When your vehicle isin low engine use mode, your vehicle runsthe engine as necessary.
Selecting EV Now mode when your vehicleis in the low engine use mode suspendsthe low engine use mode for as long as youcontinue driving your vehicle. The lowengine use mode resumes the next timeyou start your vehicle.
Changing the engine oil and resetting theoil life monitoring system suspends the lowengine use mode.
Operating in Cold Climates andShort Driving Cycles
Some gasoline engines may experience abuildup of moisture in the engine oil ifrepeatedly operated in cold weather andshort driving cycles that do not fully warmthe engine.
When you see a thick milky substanceunder the oil cap, this indicates moistureis present.
This condition can be more prevalent ingas electric hybrid vehicles that run the gasengine for very short driving cycles.
To prevent engine damage under theseconditions customers should follow thesesteps:
•Drive your vehicle at full enginetemperature for 15 to 30 minutes.
•Drive your vehicle at highway speeds.
•Drive your vehicle with the defroster(hybrid vehicles) at full.
We recommend frequent oil changes.Follow severe duty cycle in themaintenance guide. This helps remove themoisture contaminated oil from the engine.
Cold Weather Operation
To determine if the shortened oil changeinterval or warming of the engine issufficient, clean and check the oil fill capon a regular basis. This will confirm thatthe thick milky substance is not returning.
When extreme cold weather and sub-zeroconditions exist, fuel may be found in theengine oil. This is caused by the engine notreaching its full engine temperature.
In this situation, carry out the above stepsto prevent engine damage.
OIL CHANGE INDICATOR
RESET (If Equipped)
Resetting the Oil Life MonitoringSystem
Only reset the oil life monitoring systemafter changing the engine oil and oil filter.
1.Switch the ignition on. Do not start theengine. For vehicles with push-buttonstart, press and hold the start buttonfor two seconds without pressing thebrake pedal. Do not start the engine.
2.Press the accelerator and brake pedalsat the same time.
3.Keep the accelerator and brake pedalsfully pressed.
4. After three seconds, a messageconfirming that the reset is in progresswill be displayed.
5. After 25 seconds, a messageconfirming that the reset is completewill be displayed.
6. Release the accelerator and brakepedals.
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Maintenance

7.The message confirming that the resetis complete will no longer be displayed.
8.Switch the ignition off. For vehicles withpush-button start, press the startbutton to switch the ignition off.
ENGINE COOLANT CHECK
WARNINGS
To reduce the risk of personal injury,make sure the engine is cool beforeunscrewing the coolant pressurerelief cap. The cooling system is underpressure. Steam and hot liquid can comeout forcefully when you loosen the capslightly.
Do not put coolant in the windshieldwasher fluid reservoir. If sprayed onthe windshield, coolant could makeit difficult to see through the windshield.
To reduce the risk of personal injury,make sure the engine is cool beforeunscrewing the coolant pressurerelief cap. The cooling system is underpressure. Steam and hot liquid can comeout forcefully when you loosen the capslightly.
Do not add coolant further than theMAX mark.
Your vehicle has two separate coolingsystems. One for cooling the engine and aseparate system for cooling the invertersystem controller that is specific to thehybrid operating system. The two systemsoperate similarly, with the inverter systemcontroller cooling system generallyoperating at a lower temperature andpressure.
When the engine is cold, check theconcentration and level of the coolant atthe intervals listed in the scheduledmaintenance information. See ScheduledMaintenance (page 441).
Note:Make sure that the coolant level isbetween the MIN and MAX marks on thecoolant reservoir.
Note: Coolant expands when it is hot. Thelevel may extend beyond the MAX mark.
Maintain coolant concentration within48% to 50%, which equates to a freezepoint between -30°F (-34°C) and -34°F(-37°C). Coolant concentration should bechecked using a refractometer. We do notrecommend the use of hydrometers orcoolant test strips for measuring coolantconcentration.
Adding Coolant
WARNING
Never remove the coolant reservoircap when the engine is running orhot.
Note:Automotive fluids are notinterchangeable. Do not use coolant orwindshield washer fluid outside of itsspecified function and vehicle location.
Note: Do not use stop leak pellets, coolingsystem sealants, or non-specified additivesas they can cause damage to the enginecooling or heating systems. Resultingcomponent damage may not be covered bythe vehicle Warranty.
It is very important to use predilutedcoolant approved to the correctspecification in order to avoid plugging thesmall passageways in the engine coolingsystem. See Capacities andSpecifications (page 286). Do not mixdifferent colors or types of coolant in yourvehicle. Mixing of engine coolants or usingan incorrect coolant may harm the engineor cooling system components and maynot be covered by the vehicle Warranty.
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Maintenance

Severe Climates
If you drive in extremely cold climates:
•It may be necessary to increase thecoolant concentration above 50%.
•A coolant concentration of 60%provides improved freeze pointprotection. Coolant concentrationsabove 60% decrease the overheatprotection characteristics of thecoolant and may cause enginedamage.
If you drive in extremely hot climates:
•You can decrease the coolantconcentration to 40%.
•Coolant concentrations below 40%decrease the freeze and corrosionprotection characteristics of thecoolant and may cause enginedamage.
Vehicles driven year-round in non-extremeclimates should use prediluted coolant foroptimum cooling system and engineprotection.
Coolant Change
At specific mileage intervals, as listed inthe scheduled maintenance information,the coolant should be changed. Addprediluted coolant approved to the correctspecification. See Capacities andSpecifications (page 282).
Fail-Safe Cooling
Fail-safe cooling allows you to temporarilydrive your vehicle before any incrementalcomponent damage occurs. The fail-safedistance depends on ambienttemperature, vehicle load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat, thecoolant temperature gauge moves towardthe red zone:
A warning lamp illuminates anda message may appear in theinformation display.
If the engine reaches a presetover-temperature condition, the engineautomatically switches to alternatingcylinder operation. Each disabled cylinderacts as an air pump and cools the engine.
When this occurs, your vehicle stilloperates, however:
•Engine power is limited.
•The air conditioning system turns off.
Continued operation increases the enginetemperature, causing the engine tocompletely shut down. Your steering andbraking effort increases in this situation.
When the engine temperature cools, youcan re-start the engine. Have your vehiclechecked as soon as possible to minimizeengine damage.
When Fail-Safe Mode Is Activated
WARNINGS
Fail-safe mode is for use duringemergencies only. Operate yourvehicle in fail-safe mode only as longas necessary to bring your vehicle to restin a safe location and seek immediaterepairs. When in fail-safe mode, yourvehicle will have limited power, will not beable to maintain high-speed operation, andmay completely shut down withoutwarning, potentially losing engine power,power steering assist, and power brakeassist, which may increase the possibilityof a crash resulting in serious injury.
Never remove the coolant reservoircap when the engine is running orhot.
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Note:If a person adds electrical orelectronic accessories or components to thevehicle, the accessories or components mayadversely affect the low voltage batteryperformance and durability and may alsoaffect the performance of other electricalsystems in the vehicle.
For longer, trouble-free operation, keep thetop of the battery clean and dry. Also,make certain the battery cables are alwaystightly fastened to the battery terminals.
If you see any corrosion on the battery orterminals, remove the cables from theterminals and clean with a wire brush. Youcan neutralize the acid with a solution ofbaking soda and water.
When a battery replacement is required,the battery should only be replaced witha Ford recommended replacement batterythat matches the electrical requirementsof the vehicle.
Because your vehicle’s engine iselectronically-controlled by a computer,some engine control settings aremaintained by power from the low voltagebattery. Some engine computer settings,like the idle trim and fuel trim strategy,optimize the driveability and performanceof the engine. Some other computersettings, like the clock and radio stationpresets, are also maintained in memory bypower from the low voltage battery. Whena technician disconnects and connects thelow voltage battery, these settings areerased. Complete the following procedurein order to restore the settings:
1. With the vehicle at a complete stop,set the parking brake.
2. Shift into park (P).
3. Switch off all accessories.
4. Fully press the brake pedal and startthe vehicle.
5. Run the engine until it reaches normaloperating temperature. While theengine is warming up, complete thefollowing: Reset the clock. See AudioSystem (page 289). Reset the powerwindows bounce-back feature. SeeWindows and Mirrors (page 78).Reset the radio station presets. SeeAudio System (page 289).
6.Allow the engine to idle for at least oneminute. If the engine turns off, pressthe accelerator pedal to start theengine.
7. While the engine is running, press thebrake pedal and shift into neutral (N).
8.Allow the engine to run for at least oneminute by pressing on the acceleratorpedal.
9.Drive the vehicle at least 12 mi (20 km)to completely relearn the idle and fueltrim strategy.
Note:If you do not allow the engine torelearn the idle and fuel trim strategy, theidle quality of your vehicle may be adverselyaffected until the engine computereventually relearns the idle trim and fueltrim strategy.
Make sure that you dispose of old batteriesin an environmentally friendly way. Seekadvice from your local authority aboutrecycling old batteries.
CHECKING THE WIPER
BLADES
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MaintenanceE142463

Cooling System
•Protect against freezing temperatures.
•When removing your vehicle fromstorage, check coolant fluid level.Confirm that there are no coolingsystem leaks and that fluid is at therecommended level.
12V Battery
•Check and recharge as necessary. Keepconnections clean.
•If storing your vehicle for more than 30days without recharging the battery,we recommend that you disconnectthe battery cables to maintain batterycharge for quick starting.
Note:It is necessary to reset memoryfeatures if you disconnect the batterycables.
We recommend the following options foryour plug-in vehicle:
•Leave your vehicle plugged in. The 12Vbattery maintains power if left pluggedin. However, this periodically useselectricity from the household outlet.
•Connect a battery charger to your 12Vbattery and leave it on a continuous,slow charge.
•Disconnect the 12V battery. If your 12Vbattery is located in the luggagecompartment, do not fully shut theluggage compartment afterdisconnecting the 12V battery. Onlyleave the luggage compartment openif your vehicle is stored in a lockedlocation.
Brakes
•Make sure the brakes and parking brakerelease fully.
Tires
•Maintain recommended air pressure.
Miscellaneous
•Make sure you cover all linkages,cables, levers and pins under yourvehicle with grease to prevent rust.
•Move vehicles at least 25 ft (7.5 m)every 15 days to lubricate working partsand prevent corrosion.
Removing Vehicle From Storage
When your vehicle is ready to come out ofstorage, do the following:
•Wash your vehicle to remove any dirtor grease film build-up on windowsurfaces.
•Check windshield wipers for anydeterioration.
•Check under the hood for any foreignmaterial that may have collectedduring storage such as mice or squirrelnests.
•Check the exhaust for any foreignmaterial that may have collectedduring storage.
•Check tire pressures and set tireinflation per the Tire Label.
•Check brake pedal operation. Driveyour vehicle 15 ft (4.5 m) back andforth to remove rust build-up.
•Check fluid levels (including coolantand gas) to make sure there are noleaks, and fluids are at recommendedlevels.
•If you remove the 12-volt battery, cleanthe cable ends and inspect.
Contact an authorized dealer if you haveany concerns or issues.
BODY STYLING KITS
The distance between the underside ofyour vehicle and the ground is less thanthat of other models. Drive with extremecare to avoid damage to your vehicle.
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Vehicle Care

VOL and Power: Press to switch the system on and off. Turn the control toadjust the volume.A
Function buttons: Select different functions of the audio system dependingon which mode you are in (such as Radio mode or CD mode).B
CD slot: Insert a CD.C
Eject: Press to eject a CD.D
Number block: In radio mode, you can store your favorite radio stations. Tostore a radio station, tune to the station, then press and hold a preset buttonuntil sound returns. In CD mode, select a track. In phone mode, enter a phonenumber.
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Audio SystemE184901

VOL and Power: Press to switch the system on and off. Turn the control toadjust the volume.A
Function buttons: Select different functions of the audio system dependingon which mode you are in (such as Radio mode or CD mode).B
CD slot: Insert a CD.C
Eject: Press to eject a CD.D
Number block: In radio mode, store and recall your favorite radio stations. Tostore a radio station, tune to the station, then press and hold a preset buttonuntil sound returns. In CD mode, select a track. In phone mode, enter a phonenumber.
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Audio SystemE184902

than analog broadcasts with free,crystal-clear audio and no static ordistortion. For more information, and aguide to available stations andprogramming, please visitwww.hdradio.com.
When HD Radio is on and you tune to astation broadcasting HD Radio technology,you may notice the HD Radio logo on yourscreen. When this logo is available, youmay also see Title and Artist fieldson-screen.
The multicast indicator appears in FMmode (only) if the current station isbroadcasting multiple digital broadcasts.The highlighted numbers signify availabledigital channels where new or differentcontent is available. HD1 signifies the mainprogramming status and is available inanalog and digital broadcasts. Othermulticast stations (HD2 through HD7) areonly available digitally.
When HD Radio broadcasts are active, youcan access the following functions:
•Memory presets allow you to save anactive channel as a memory preset.Touch and hold a memory preset slotuntil the sound returns. There is a briefmute while the radio saves the station.Sound returns when finished. Whenswitching to an HD2 or HD3 memorypreset, the sound mutes before thedigital audio plays, because the systemhas to reacquire the digital signal.
Note:As with any saved radio station, youcannot access the saved station if yourvehicle is outside the station’s receptionarea.
HD Radio Reception and Station Troubleshooting
Potential reception issues
If you are listening to a multicast station and you are onthe fringe of the reception area, the station may mute dueto weak signal strength.
Reception area
If you are listening to HD1, the system switches back tothe analog broadcast until the digital broadcast is availableagain. However, if you are listening to any of the possibleHD2-HD7 multicast channels, the station mutes and staysmuted unless it is able to connect to the digital signalagain.
When the system first receives a station (aside from HD2-HD7 multicast stations), it first plays the station in theanalog version. Once the receiver verifies the station is anHD Radio station, it shifts to the digital version. Dependingon the station quality, you may hear a slight sound changewhen the station changes from analog to digital. Blendingis the shift from analog to digital sound or digital back toanalog sound.
Station blending
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Audio System

In order to provide the best possibleexperience, use the contact form to reportany station issues found while listening toa station broadcasting with HD Radio
technology. Independent entities own andoperate each station. These stations areresponsible for ensuring all audio streamsand data fields are accurate.
Potential station issues
ActionCauseIssues
No action required. This is abroadcast issue.This is poor time alignmentby the radio broadcaster.Echo, stutter, skip or repeatin audio.Increase or decrease inaudio volume.
No action required. Thereception issue may clear upas you continue to drive.
The radio is shifting betweenanalog and digital audio.Sound fading or blending inand out.
No action required. This isnormal behavior. Wait untilthe audio is available.
The digital multicast is notavailable until the HD Radiobroadcast is decoded. Oncedecoded, the audio is avail-able.
There is an audio mutedelay when selecting HD2 orHD3, multicast preset orDirect Tune.
No action required. Thestation is not available inyour current location.
The previously storedmulticast preset or directtune is not available in yourcurrent reception area.
Cannot access HD2 or HD3multicast channel whenrecalling a preset or from adirect tune.
Fill out the station issueform at website listed
below.*
Data service issue by theradio broadcaster.Text information does notmatch currently playingaudio.
Fill out the station issueform at website listed
below.*
Data service issue by theradio broadcaster.There is no text informationshown for currently selectedfrequency.
* http://www.ibiquity.com/automotive/report_radio_station_experiences
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Audio System

SIRIUS satellite radio is asubscription-based satellite radio servicethat broadcasts a variety of music, sports,news, weather, traffic and entertainmentprogramming. Your factory-installedSIRIUS satellite radio system includeshardware and a limited subscription term,which begins on the date of sale or leaseof your vehicle. See an authorized dealerfor availability.
For more information on extendedsubscription terms (a service fee isrequired), the online media player and acomplete list of SIRIUS satellite radiochannels, and other features, please visitwww.siriusxm.com in the United States,www.siriusxm.ca in Canada, or call SIRIUSat 1-888-539-7474.
Satellite Radio Electronic SerialNumber (ESN)
You need your ESN to activate, modify ortrack your satellite radio account. When insatellite radio mode, tune to channel 0.
Troubleshooting
ActionConditionMessage
No action required. Thismessage should disappearshortly.
Radio requires more thantwo seconds to produceaudio for the selectedchannel.
Acquiring…
If this message does notclear shortly, or with an igni-tion key cycle, your receivermay have a fault. See anauthorized dealer for service.
There is an internal moduleor system failure present.Satellite antenna fault
SIRIUS system failure
Tune to another channel orchoose another preset.The channel is no longeravailable.Invalid Channel
Contact SIRIUS at 1-888-539-7474 to subscribe tothe channel, or tune toanother channel.
Your subscription does notinclude this channel.Unsubscribed Channel
The signal is blocked. Whenyou move into an open area,the signal should return.
The signal is lost from theSIRIUS satellite or SIRIUStower to your vehicleantenna.
No Signal
No action required. Theprocess may take up tothree minutes.
Update of channelprogramming in progress.Updating…
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