brake FORD C MAX ENERGI 2017 Service Manual

BREAKING-IN
You need to break in new tires forapproximately 300 mi (480 km). Duringthis time, your vehicle may exhibit someunusual driving characteristics. The enginealso needs to break in. Avoid hardaccelerations and driving too fast for thefirst 1,000 mi (1,600 km). If possible, avoidcarrying heavy loads up steep gradesduring the break-in period.
ECONOMICAL DRIVING
Your fuel economy depends on:
•How you drive your vehicle.
•How you maintain your vehicle.
•The conditions you drive your vehiclein.
You may improve your fuel economy bykeeping these in mind:
•Drive your vehicle at reasonablespeeds. Traveling at 65 mph(105 km/h) uses about 15% less fuelthan traveling at 75 mph (121 km/h).
•Drive at steady speeds withoutstopping.
•Anticipate stops. Slowing down yourvehicle may eliminate the need to stop.
•Keep the tires properly inflated and useonly the recommended size.
•Switch off the heater if you do not needit. When you have the heater on, keepit at the lowest blower andtemperature setting necessary to becomfortable.
•When it is cold outside, park in a sunnylocation or a climate-controlledenvironment. This may save fuel byreducing the energy needed to heat thecabin.
•Switch off the air conditioning if you donot need it. When you have the airconditioning on, keep it at the lowestblower and highest temperaturesetting necessary to be comfortable.
•When it is hot or sunny outside, parkingin a shaded or climate-controlledenvironment will save fuel by reducingthe energy needed to cool the cabin.
•For Plug-In Hybrid vehicles, usepreconditioning to improve your fueleconomy. See High Voltage Battery(page 151).
•Switch off the heated seats if you arenot using them.
•Switch off the defroster when you nolonger need it for visibility.
•For Plug-In Hybrid vehicles, plug in andrecharge the high voltage batterywhenever possible.
•Use ECO Cruise Control, especially inhilly terrain. See Cruise Control (page177).
•Shift into low gear (L) when enhancedengine braking is needed. Otherwise,use drive gear (D) shift position.
•Combine errands and minimizestop-and-go driving. A warmed upengine works more efficiently. Whenrunning errands, go to the farthestdestination first and then work yourway back home.
•Close the windows for high-speeddriving.
•Use the recommended engine oil. SeeCapacities and Specifications (page282).
•Perform all regularly scheduledmaintenance. See ScheduledMaintenance (page 441).
•Use the coach and brake coach displayto get feedback on your economicaldrive style. See Information Displays(page 92).
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Driving Hints

Avoid these actions because they reduceyour fuel economy:
•Avoid sudden or hard accelerations anddecelerations. Accelerate and slowdown in a smooth, moderate fashion.
•Avoid revving the engine beforeswitching off your vehicle.
•Avoid long idle periods.
•Do not warm up your vehicle on coldmornings.
•Do not rest your foot on the brakepedal while driving.
•Avoid carrying unnecessary weight.Approximately 1 mi (1.6 km) per gallonor 0.2 mi (0.4 km) per liter is lost forevery 400 lb (180 kg) of weight carried.
•Avoid adding accessories that increaseaerodynamic drag to your vehicle suchas bug deflectors, car top carriers andski or bike racks.
•Avoid driving with the wheels out ofalignment.
Things to keep in mind when you refuelyour vehicle:
•Fuel generates fewer vapors when it iscool and dark outside. Refuel yourvehicle in the early morning or lateevening.
•Use the recommended octane-ratedfuel. Using fuel below therecommended rating will lower yourfuel economy.
DRIVING THROUGH WATER
WARNING
Do not drive through flowing or deepwater as you may lose control of yourvehicle.
Note:Driving through standing water cancause vehicle damage.
Note:Engine damage can occur if waterenters the air filter.
Before driving through standing water,check the depth. Never drive through waterthat is higher than the bottom of the frontrocker area of your vehicle.
When driving through standing water, drivevery slowly and do not stop your vehicle.Your brake performance and traction maybe limited. After driving through water andas soon as it is safe to do so:
•Lightly press the brake pedal to dry thebrakes and to check that they work.
•Check that the horn works.
•Check that the exterior lights work.
•Turn the steering wheel to check thatthe steering power assist works.
FLOOR MATS
WARNINGS
Always use floor mats that aredesigned to fit the foot well of yourvehicle. Only use floor mats thatleave the pedal area unobstructed. Onlyuse floor mats that are firmly secured toretention posts so that they cannot slip outof position and interfere with the pedalsor impair safe operation of your vehicle inother ways.
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Driving HintsE176360

This program is separate from the NewVehicle Limited Warranty, but the coverageis concurrent with the powertrain coverageperiod of your vehicle.
Canadian customers who require roadsideassistance, call 1-800-665-2006.
Vehicles Sold in Canada: UsingRoadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference.
In Canada, this card is found in theWarranty Guide in the glove compartmentof your vehicle.
Vehicles Sold in Canada: RoadsideAssistance Program Coverage
The service is available 24 hours a day,seven days a week.
Canadian roadside coverage and benefitsmay differ from the U.S. coverage.
For complete program coverage detailsyou may contact your dealer, you can callus in Canada at 1-800-665-2006, or visitour website at www.ford.ca.
HAZARD WARNING FLASHERS
Note:If used when the vehicle is notrunning, the battery will lose charge. Theremay be insufficient power to restart yourvehicle.
The hazard warning button islocated on the instrument panel.Use it when your vehicle iscreating a safety hazard for othermotorists.
•Press the button to turn on the hazardwarning function, and the front andrear direction indicators will flash.
•Press the button again to turn themoff.
FUEL SHUTOFF
WARNING
Failure to inspect and, if necessary,repair fuel leaks after a collision mayincrease the risk of fire and seriousinjury. Ford Motor Company recommendsthat the fuel system be inspected by anauthorized dealer after any collision.
In the event of a moderate to severecollision, this vehicle has a fuel pumpshut-off feature that stops the flow of fuelto the engine. Not every impact will causea shut-off.
Should your vehicle shut off after acollision, you may restart your vehicle.
For vehicles equipped with a key system:
1. Switch off the ignition.
2. Switch on the ignition.
3. Check the information display for theReady to Drive light as the gasolineengine may not start, but the electricmotor may be running. If you do not seethe Ready to Drive light, repeat Steps1 and 2 up to two more times.
For vehicles equipped with a push buttonstart system:
1. Press the push button start to switchoff the ignition.
2. Press the brake pedal and press thepush button start to switch on theignition.
3. Check the information display for theReady to Drive light as the gasolineengine may not start, but the electricmotor may be running. If you do not seethe Ready to Drive light, repeat Steps1 and 2 up to two more times.
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Roadside Emergencies

Note:When you try to restart your vehicleafter a fuel shutoff, the vehicle makes surethat the electrical system is safe to restart.Once your vehicle determines that theelectrical system is safe, then the vehiclewill allow you to restart.
Note:In the event that your vehicle doesnot restart after your third attempt, contactan authorized dealer.
JUMP STARTING THE VEHICLE
WARNINGS
The gases around the battery canexplode if exposed to flames, sparksor lit cigarettes. An explosion couldresult in injury or vehicle damage.
Batteries contain sulfuric acid whichcan burn skin, eyes and clothing, ifcontacted.
Do not attempt to push-start yourautomatic transmission vehicle. Automatictransmissions do not have push-startcapability. Attempting to push-start avehicle with an automatic transmissionmay cause transmission damage.
Preparing Your Vehicle
Note:Use only a 12-volt supply to start yourvehicle.
Note:Do not disconnect the battery of thedisabled vehicle as this could damage thevehicle's electrical system.
1. Park the booster vehicle close to thehood of the disabled vehicle makingsure the two vehicles do not touch. Setthe parking brake on both vehicles andstay clear of the engine cooling fan andother moving parts.
2.Check all battery terminals and removeany excessive corrosion before youattach the battery cables. Ensure thatvent caps are tight and level.
3.Turn the heater fan on in both vehiclesto protect from any electrical surges.Turn all other accessories off.
Connecting the Jumper Cables
Your vehicle has a 12-volt battery that hastwo prongs accessible from under thehood. Your vehicle can be jumped thesame way conventional vehicles can byusing these prongs. The illustration belowshows the two connector prongs used forjump-starting your vehicle.
A. Positive prong (+)
B. Negative prong (-)
Note:In the illustration, the vehicle on thebottom is used to designate the assisting(boosting) battery.
Note:Remove the red cap from the positiveprong (A) on your vehicle before connectingthe cables.
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Roadside EmergenciesE192363

Crashes
A crash or impact significant enough torequire an emergency response forconventional vehicles would also requirethe same response for an electric orhybrid-electric vehicle.
If possible
•Move your car to a safe, nearbylocation and remain on the scene.
•Roll down the windows before shuttingyour vehicle off.
•Place your vehicle in Park, set theparking brake, turn off the vehicle,activate the hazard lights, and moveyour key(s) at least 16 feet (5 meters)away from the vehicle.
Always
•Call 911 if assistance is needed andadvise that an electric or hybrid-electricvehicle is involved.
•Do not touch exposed electricalcomponents or the enginecompartment, as a shock hazard mayexist.
•Avoid contact with leaking fluids andgases, and remain out of the way ofoncoming traffic until emergencyresponders arrive.
•When emergency responders arrive,tell them that the vehicle involved is anelectric vehicle or hybrid vehicle.
Fires
As with any vehicle, call 911 immediately ifyou see sparks, smoke or flames comingfrom the vehicle.
•Exit the vehicle immediately.
•Advise 911 that an electric orhybrid-electric vehicle is involved.
•As with any vehicle fire, do not inhalesmoke, vapors or gas from the vehicle,as they may be hazardous.
•Remain a safe distance from thevehicle and try to stay clear of thesmoke.
•Stay out of the roadway and stay outof the way of any oncoming trafficwhile awaiting the arrival of emergencyresponders.
Post-Incident
•Do not store a severely damagedvehicle with a lithium-ion battery insidea structure or within 50 feet (15meters) of any structure or vehicle.
•Make sure that passenger and cargocompartments remain ventilated (i.e.open window, door or trunk).
•For vehicles in the United States, notifyFord Motor Company 1-800-392-3673(then follow the prompts on the voiceresponse menu), an authorized Forddealer or service center as soon aspossible as there may be other stepsto secure and discharge thehigh-voltage battery.
•For vehicles in Canada, notify FordMotor Company 1-800-565-3673(then follow the prompts on the voiceresponse menu), an authorized Forddealer or service center as soon aspossible as there may be other stepsto secure and discharge thehigh-voltage battery.
•Call 911 if you observe leaking fluids,sparks, smoke or flames, or heargurgling or bubbling from thehigh-voltage battery.
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Roadside Emergencies

Protected componentsFuse amp ratingFuse or relay number
Cooling fan module.50A MidiF1
Electric water pump.50A MidiF2
Body control module supply 1.50A MidiF3
Body control module supply 2.50A MidiF4
Not used.—F5
Not used.—F6
Anti-lock brake system pump.40A2F7
Anti-lock brake system valve.30A2F8
Vacuum pump.40A2F9
Heater blower motor.40A2F10
Engine management.30A2F11
Not used.—F12
Powertrain control module relay.25A2F13
Rear wiper.20A2F14
Body control module KL30 supply.30A2F15
Body control module 15 feed.20A2F16
Transmission oil pump (C-MAX Energi).20A2F17
Front wiper motor.20A2F18
Anti-lock brake system and electronicstability program module.5A1F19
Horn.15A1F20
Stop light switch.5A1F21
Vacuum pump monitoring.5A1F22
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Fuses

GENERAL INFORMATION
Have your vehicle serviced regularly to helpmaintain its roadworthiness and resalevalue. There is a large network ofauthorized dealers that are there to helpyou with their professional servicingexpertise. We believe that their speciallytrained technicians are best qualified toservice your vehicle properly and expertly.They are supported by a wide range ofhighly specialized tools developedspecifically for servicing your vehicle.
If your vehicle requires professional service,an authorized dealer can provide thenecessary parts and service. Check yourwarranty information to find out whichparts and services are covered.
Use only recommended fuels, lubricants,fluids and service parts conforming tospecifications. Motorcraft® parts aredesigned and built to provide the bestperformance in your vehicle.
Precautions
•Do not work on a hot engine.
•Make sure that nothing gets caught inmoving parts.
•Do not work on a vehicle with theengine running in an enclosed space,unless you are sure you have enoughventilation.
•Keep all open flames and other burningmaterial (such as cigarettes) awayfrom the battery and all fuel relatedparts.
Working with the Engine Off
1.Set the parking brake and shift to park(P).
2. Switch off the engine.
3. Block the wheels.
Working with the Engine On
WARNING
To reduce the risk of vehicle damageand/or personal burn injuries, do notstart your engine with the air cleanerremoved and do not remove it while theengine is running.
1.Set the parking brake and shift to park(P).
2. Block the wheels.
OPENING AND CLOSING THE
HOOD
Opening the Hood
1.Inside the vehicle, pull the hood releasehandle located under the left-handside of the instrument panel.
2. Slightly lift the hood.
3. Release the hood latch by pushing thesecondary release lever to yourleft-hand side.
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MaintenanceE142457

Engine coolant reservoir cap. See Engine Coolant Check (page 228).A
Engine oil filler cap. See Engine Oil Check (page 226).B
Engine oil dipstick. See Engine Oil Dipstick (page 226).C
Engine air filter cover. See Changing the Engine Air Filter (page 244).D
Inverter system controller.E
Brake fluid reservoir cap. See Brake Fluid Check (page 232).F
Power distribution box. See Fuses (page 211).G
Inverter system controller coolant reservoir cap.H
Windshield washer fluid reservoir cap. See Washer Fluid Check (page 232).I
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MaintenanceABCDEFG
HIE162485

Brake fluid reservoir cap. See Brake Fluid Check (page 232).F
Power distribution box. See Fuses (page 211).G
Inverter system controller coolant reservoir cap.H
Windshield washer fluid reservoir cap. See Washer Fluid Check (page 232).I
ENGINE OIL DIPSTICK
MINA
MAXB
ENGINE OIL CHECK
Check the level before starting the engineand make sure that the level is betweenthe MIN and the MAX marks.
1. Make sure that your vehicle is on levelground.
2. Switch the engine off and wait 10minutes for the oil to drain into the oilpan.
3. Remove the dipstick and wipe it witha clean, lint-free cloth. Replace thedipstick and remove it again to checkthe oil level.
If the oil level is at the minimum mark, addoil immediately.
Adding Engine Oil
Note:Do not remove the filler cap whenthe engine is running.
Note:Do not add oil further than the MAXmark. Oil levels above the MAX mark maycause engine damage.
Only use oils certified for gasoline enginesby the American Petroleum Institute (API).An oil with this trademark symbolconforms to the current engine andemission system protection standards andfuel economy requirements of theInternational Lubricants SpecificationAdvisory Council (ILSAC), comprised ofU.S. and Japanese automobilemanufacturers.
1. Remove the filler cap.
2. Add engine oil that meets the Fordspecifications. See Capacities andSpecifications (page 282).
3. Wipe off any spilled oil.
4. Replace the filler cap. Turn it until youfeel a strong resistance.
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MaintenanceAB
E169062 E142732

Low Engine Use (If Equipped)
The low engine use mode is equipped onEnergi models only. The low engine usemode keeps the engine oil quality in goodcondition when you drive your vehicle withlimited engine use. If your vehicle is in lowengine use mode when you start thevehicle, a message appears in theinformation display. When your vehicle isin low engine use mode, your vehicle runsthe engine as necessary.
Selecting EV Now mode when your vehicleis in the low engine use mode suspendsthe low engine use mode for as long as youcontinue driving your vehicle. The lowengine use mode resumes the next timeyou start your vehicle.
Changing the engine oil and resetting theoil life monitoring system suspends the lowengine use mode.
Operating in Cold Climates andShort Driving Cycles
Some gasoline engines may experience abuildup of moisture in the engine oil ifrepeatedly operated in cold weather andshort driving cycles that do not fully warmthe engine.
When you see a thick milky substanceunder the oil cap, this indicates moistureis present.
This condition can be more prevalent ingas electric hybrid vehicles that run the gasengine for very short driving cycles.
To prevent engine damage under theseconditions customers should follow thesesteps:
•Drive your vehicle at full enginetemperature for 15 to 30 minutes.
•Drive your vehicle at highway speeds.
•Drive your vehicle with the defroster(hybrid vehicles) at full.
We recommend frequent oil changes.Follow severe duty cycle in themaintenance guide. This helps remove themoisture contaminated oil from the engine.
Cold Weather Operation
To determine if the shortened oil changeinterval or warming of the engine issufficient, clean and check the oil fill capon a regular basis. This will confirm thatthe thick milky substance is not returning.
When extreme cold weather and sub-zeroconditions exist, fuel may be found in theengine oil. This is caused by the engine notreaching its full engine temperature.
In this situation, carry out the above stepsto prevent engine damage.
OIL CHANGE INDICATOR
RESET (If Equipped)
Resetting the Oil Life MonitoringSystem
Only reset the oil life monitoring systemafter changing the engine oil and oil filter.
1.Switch the ignition on. Do not start theengine. For vehicles with push-buttonstart, press and hold the start buttonfor two seconds without pressing thebrake pedal. Do not start the engine.
2.Press the accelerator and brake pedalsat the same time.
3.Keep the accelerator and brake pedalsfully pressed.
4. After three seconds, a messageconfirming that the reset is in progresswill be displayed.
5. After 25 seconds, a messageconfirming that the reset is completewill be displayed.
6. Release the accelerator and brakepedals.
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Maintenance