android auto FORD C MAX ENERGI 2017 Owners Manual

911 Assist Privacy Notice
When you switch on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation ofthe fuel pump shut-off. Certain versions orupdates to 911 Assist may also be capableof electronically or verbally disclosing to911 operators your vehicle location or otherdetails about your vehicle or crash to assist911 operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot switch the feature on.
SYNC Mobile Apps
The system enables voice and steeringwheel control of SYNC AppLink enabledsmartphone apps. When an app is runningthrough AppLink, you can control mainfeatures of the app through voicecommands and steering wheel controls.
Note:You must pair and connect yoursmartphone to SYNC to access AppLink.
Note:iPhone users need to connect thephone to the USB port.
Note:Android users need to connect thephone to SYNC using Bluetooth.
Note:For information on available apps,supported smartphone devices andtroubleshooting tips please visit the Fordwebsite.
Availability of SYNC AppLink enabled Appswill vary by region.
Note:Make sure you have an active accountfor the app that you have downloaded.Some apps work automatically with nosetup. Other apps want you to configureyour personal settings and personalize yourexperience by creating stations or favorites.We recommend you do this at home oroutside of your vehicle.
Note:AppLink is not available if yourvehicle is equipped with the MyFordTouchsystem.
To Access Using the SYNC Menu
Press the MENU button to access themenu on-screen. Then select:
Action and DescriptionMenuItem
SYNC-Apps
Scroll through the list ofavailable applications andselect a particular app orselect:
MobileApps
Find New Apps
Note:If you cannot find a compatible SYNCAppLink app, make sure the required app isrunning on the mobile device.
Accessing an App's Menu
When an app is running through SYNC,press the right arrow button on the steeringwheel control to access the app menu.
You can access various app features fromhere, for example thumbs up and thumbsdown.
Press the left arrow button on the steeringwheel control to exit the app menu.
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SYNC™

AppLink issues
Possible solution(s)Possible cause(s)Issue
login on the app on thephone before using themwith AppLink. Also, somemay have a "Ford SYNC"setting, so check the app'ssettings menu on the phone.
Closing and restarting appsmay help SYNC find theapplication if you cannotdiscover it inside the vehicle.On an Android device, ifapps have an "Exit' or 'Quit'
Sometime apps do notproperly close and re-opentheir connection to SYNC,over ignition cycles, forexample.
My phone is connected, myapp(s) are running, but I stillcannot find any apps.
option, select that thenrestart the app. If the appdoes not have that option,you can also manually"Force Close" the app bygoing to the phone's settingsmenu, selecting 'Apps.' thenfinding the particular appand choosing 'Force stop.'Don't forget to restart theapp afterwards, then select"Find New Apps" on SYNC.
On an iPhone with iOS7+, toforce close an app, doubletab the home button thenswipe up on the app to closeit. Tab the home buttonagain, then select the appagain to restart it. After afew seconds, the app shouldthen appear in SYNC'sMobile App's Menu.
Reset the Bluetooth on yourphone by turning it off andthen turning Bluetooth backon. If you are in your vehicle,SYNC should be able toautomatically re-connect toyour phone if you press the"Phone" button.
There is a Bluetooth bug onsome order versions of theAndroid operating systemthat may cause apps thatwere found on your previousvehicle drive to not be foundagain if you have not turnedoff Bluetooth.
My Android phone isconnected, my app(s) arerunning, I restarted them,but I still cannot find anyapps.
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SYNC™

Item
Immediately end aphone call. You canalso press thebutton on thesteering wheel.
End Call
Press this to accessthe phone keypad.Keypad
You can switch themicrophone off sothe caller does nothear you.
Mute
Item
PrivacyTransfer the call tothe cell phone orback to SYNC 3.
Text Messaging
Note:Downloading and sending textmessages using Bluetooth are cellphone-dependent features.
Note:Certain features in text messagingare speed-dependent and not availablewhen your vehicle is traveling at speeds over3 mph (5 km/h).
Receiving a Text Message
When a new message arrives, an audible tone sounds and the screen displays apop-up with the caller name and ID, if supported by your cell phone. You can select:
Action and DescriptionMenu Item
Have SYNC 3 read the message to you.Hear It
View the text on the touchscreen.View
To call the sender.Call
You can select from 15 preset messages. Press the messagethat you would like to use and confirm to send the message.SYNC 3 confirms when the message is sent successfully.
Reply
To exit the screen.Close
Smartphone Connectivity (If Equipped)
SYNC 3 allows you to use Apple CarPlayand Android Auto to access your phone.
When you use Apple CarPlay or AndroidAuto, you can:
•Make calls.
•Send and receive messages.
•Listen to music.
•Use your phone's voice assistant.
Apple CarPlay and Android Auto disablesome SYNC 3 features.
Most Apple CarPlay and Android Autofeatures use mobile data.
Apple CarPlay
Apple CarPlay requires an iPhone 5 ornewer with iOS 7.1 or newer. Updating tothe latest iOS version is recommended.
1. Plug your phone into a USB port. SeeUSB Port (page 305).
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SYNC™ 3

2. Select Apple CarPlay on thetouchscreen.
To disable this feature from theSettings screen, select:
Menu Item
Apple CarPlay Preferences
Your device is listed if SYNC detectsApple CarPlay. Select the name of yourdevice and select:
Disable
To return to SYNC 3, go to the AppleCarPlay home screen and select the SYNCapp.
Note:Contact Apple for Apple CarPlaysupport.
Android Auto
Android Auto is compatible with mostdevices with Android 5.0 or newer.
1. Download the Android Auto app toyour device from Google Play toprepare your device (this may requiremobile data usage).
Note:The Android Auto App may not beavailable within your current market.
2. To switch this feature on from theSettings screen, scroll left on thescreen and select:
Menu Item
Android Auto Preferences
Enable Android Auto
Note:Android Auto must be switched onprior to plugging your device.
You can then plug your device into a USBport. See USB Port (page 305).
To disable this feature from theSettings screen, select:
Menu Item
Android Auto Preferences
Your device is listed if SYNC detectsAndroid Auto. Select the name of yourdevice and select:
Disable
Note:You may need to slide your Settingsscreen to the left to select Apple CarPlayPreferences or Android Auto Preferences.
To return to SYNC 3, select thespeedometer icon in the Android Automenu bar at the bottom of thetouchscreen, and then touch the option toreturn to SYNC.
Note:Contact Google for Android Autosupport.
NAVIGATION (If Equipped)
Your navigation system is comprised oftwo main features, destination mode andmap mode.
Map Mode
Map mode shows advanced viewingcomprised of 2D city maps, 3D landmarksand 3D city models (when available). 2Dcity maps show detailed outlines ofbuildings, visible land use, landscapefeatures, and detailed railroadinfrastructure for the most essential citiesaround the globe.
3D landmarks appear as clear, visibleobjects that are typically recognizable andhave a certain tourism value.
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SYNC™ 3

Note:You must pair and connect yoursmartphone via Bluetooth to SYNC 3 toaccess AppLink.
Note:iPhone users need to connect thephone to the USB port.
Note:For information on available apps,supported smartphone devices andtroubleshooting tips please visit:
Websites
owner.ford.comwww.syncmyride.cawww.syncmaroute.ca
Note:Make sure you have an active accountfor the app that you have downloaded.Some apps will work automatically with nosetup. Other apps will want you to configureyour personal settings and personalize yourexperience by creating stations or favorites.We recommend you do this at home oroutside of your vehicle.
Note:We encourage you to review thesmartphone app’s terms of service andprivacy policies because Ford is notresponsible for your app or its use of data.
Note:AppLink is a native SYNC systemfeature. Accessing mobile apps throughAppLink is only possible when Android Autoor Apple CarPlay are disabled. Some appsmay only be accessible in the car throughApplink and others only through AndroidAuto or Apple CarPlay. Please refer to theSmartphone Connectivity information todisable Android Auto or Apple CarPlay.
Note:In order to use an app with SYNC 3,the App needs to be running in thebackground of your phone. If you shut downthe app on your phone, it shuts down theapp on SYNC 3 as well.
Note:If a SYNC 3 AppLink compatible appis not shown in the Apps Domain, make surethe required app is running on the mobiledevice.
Action and Descrip-tionMenu Item
SYNC 3 will searchand connect tocompatible app(s)running on yourmobile device.
Connect MobileApps
Enabling SYNC 3 Mobile Apps
In order to enable mobile apps, SYNC 3requires user consent to send and receiveapp authorization information and updatesusing the data plan associated with theconnected device.
The connected device sends data to Fordin the United States. The information isencrypted and includes your VIN, SYNC 3module number, odometer, usagestatistics and debugging information. Weretain this data for only as long asnecessary to provide this service,troubleshoot, and improve products andservices and to offer you products andservices that may interest you whereallowed by law.
Note:You must enable mobile apps foreach connected device the first time youselect a mobile app using the system.
Note:Ford reserves the right to limitfunctionality or deactivate mobile apps atany time.
Note:Standard data rates apply. Ford isnot responsible for any additional chargesyou may receive from your service provider,when your vehicle sends or receives datathrough the connected device. This includesany additional charges incurred due todriving in areas when roaming out of a homenetwork.
You can enable and disable apps throughsettings. See Settings (page 412).
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SYNC™ 3

AppLink issues
Possible solution(s)Possible cause(s)Issue
then find the particular appand choose 'Force stop.' Donot forget to restart the appafterward, then select"Connect Mobile Apps" onSYNC 3.
On an iPhone with iOS7+, toforce close an app, doubletap the home button thenswipe up on the app to closeit. Tap the home buttonagain, then select the appagain to restart it. After afew seconds, the app shouldthen appear in SYNC 3'sMobile App's Menu.
Switch Bluetooth off andthen on to reset it on yourphone. If you are in yourvehicle, SYNC 3 should beable to automatically re-connect to your phone if youpress the "Phone" button.
There is a Bluetooth issueon some older versions ofthe Android operatingsystem that may cause appsthat were found on yourprevious vehicle drive to notbe found again if you did notswitch Bluetooth off.
My Android phone isconnected, my app(s) arerunning, I restarted them,but I still cannot find anyapps.
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SYNC™ 3