maintenance schedule FORD C MAX HYBRID 2013 2.G User Guide

When Fail-Safe Mode is Activated
WARNING:Fail-safe mode is for use during emergencies only.
Operate the vehicle in fail-safe mode only as long as necessary to
bring the vehicle to rest in a safe location and seek immediate repairs.
When in fail-safe mode, the vehicle will have limited power, will not be
able to maintain high-speed operation, and may completely shut down
without warning, potentially losing engine power, power steering assist,
and power brake assist, which may increase the possibility of a crash
resulting in serious injury.
WARNING:Never remove the coolant reservoir cap while the
engine is running or hot.
You have limited engine power when in the fail-safe mode, so drive the
vehicle with caution. The vehicle will not be able to maintain high-speed
operation and the engine will run rough. Remember that the engine is
capable of completely shutting down automatically to prevent engine
damage, therefore:
1. Pull off the road as soon as safely possible and turn off the engine.
2. Arrange for the vehicle to be taken to an authorized dealer.
3. If this is not possible, wait a short period for the engine to cool.
4. Check the coolant level and replenish if low.
5. Restart the engine and take your vehicle to an authorized dealer.
Note:Driving the vehicle without repairing the engine problem increases
the chance of engine damage. Take your vehicle to an authorized dealer
as soon as possible.
AUTOMATIC TRANSMISSION FLUID CHECK
Note:Transmission fluid should be checked by an authorized dealer.
If required, fluid should be added by an authorized dealer.
The automatic transmission does not have a transmission fluid dipstick.
Refer to yourscheduled maintenance informationfor scheduled
intervals for fluid checks and changes. Your transmission does not
consume fluid. However, the fluid level should be checked if the
transmission is not working properly, (i.e., if the transmission slips
or shifts slowly) or if you notice some sign of fluid leakage.
Do not use supplemental transmission fluid additives, treatments or
cleaning agents. The use of these materials may affect transmission
operation and result in damage to internal transmission components.
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Changing the Rear Window Wiper Blade
1. Lift the wiper arm.
2. Slightly rotate the wiper blade
from the wiper arm.
3. Disengage the wiper blade from
the wiper arm.
4. Remove the wiper blade.
Note:Make sure that the wiper blade locks into place.
5. Install in the reverse order.
Replace wiper blades at least once per year for optimum performance.
Poor wiper quality can be improved by cleaning the wiper blades and the
windshield.
AIR FILTER CHECK
WARNING:To reduce the risk of vehicle damage and/or personal
burn injuries do not start your engine with the air cleaner
removed and do not remove it while the engine is running.
Note:
Failure to re-install the air cleaner assembly properly by fully
seating on the mounting studs in (5) places and securing with the (2) bolts
may result in air cleaner assembly dislodgement from engine and damage
to the air cleaner assembly and other engine components. Therefore we
recommend that the air filter be serviced at a Ford dealer.
When changing the air filter element, use only the air filter element
listed. Refer toMotorcraft® part numbersin theCapacities and
Specificationschapter.
Refer toScheduled Maintenancefor the appropriate intervals for
changing the air filter element.
Note:Failure to use the correct air filter element may result in severe
engine damage. The customer warranty may be void for any damage to
the engine if the correct air filter element is not used.
3
2
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Tire and Wheel Alignment
A bad jolt from hitting a curb or pothole can cause the front end of your
vehicle to become misaligned or cause damage to your tires. If your
vehicle seems to pull to one side when you are driving, the wheels may
be out of alignment. Have an authorized dealer check the wheel
alignment periodically.
Wheel misalignment in the front or the rear can cause uneven and
rapid treadwear of your tires and should be corrected by an authorized
dealer. Front-wheel drive vehicles and those with an independent rear
suspension may require alignment of all four wheels.
The tires should also be balanced periodically. An unbalanced tire and
wheel assembly may result in irregular tire wear.
Tire Rotation
Note:If your tires show uneven wear ask an authorized dealer to check
for and correct any wheel misalignment, tire imbalance or mechanical
problem involved before tire rotation.
Note:After having your tires rotated, inflation pressure must be checked
and adjusted to the vehicle requirements.
Rotating your tires at the recommended interval (as indicated in the
scheduled maintenance information) will help your tires wear more
evenly, providing better tire performance and longer tire life.
•Front-wheel drive vehicles
(front tires at left of diagram)
Sometimes irregular tire wear can be corrected by rotating the tires.
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Item CapacityFord Part Name or
EquivalentFord Part Number / Ford
Specification
Windshield washer fluid Fill as requiredMotorcraft® Premium
Windshield Washer
Concentrate (US)
Premium Quality
Windshield Washer Fluid
(Canada)ZC-32-A (US)
CXC-37-(A, B, D, and F)
(Canada) /
WSB-M8B16-A2/- -
C-MAX
Fuel tank13.5 gallons
(51.1L)
——
C-MAX Energi
Fuel tank14 gallons (53L)
1Use only Motorcraft® DOT 4 LV High Performance Brake Fluid or equivalent meeting
WSS-M6C65-A2 and ISO 4925 Class 6. Use of any fluid other than the recommended fluid may cause
brake system damage.2Approximate dry fill capacity. Actual amount may vary during fluid changes.3Automatic transmissions that require Motorcraft MERCON® LV transmission fluid should only use
Motorcraft MERCON® LV transmission fluid.
Refer toscheduled maintenanceto determine the correct service interval. Use of any fluid other
than the recommended fluid may cause transmission damage.4Use of synthetic or synthetic blend motor oil is not mandatory. Engine oil need only meet the
requirements of Ford specification WSS-M2C945-A, SAE 5W-20, GF5, and display the API Certification
Mark.5Your engine has been designed to be used with Ford engine oil, which gives a fuel economy benefit
while maintaining the durability of your engine.Using oils other than the one specified can result in longer engine cranking periods, reduced engine
performance, reduced fuel economy and increased emission levels.6Add the coolant type originally equipped in your vehicle.
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MOTORCRAFT® PART NUMBERS
Component 2.0L ATK iVCT engine
Air filter element1FA-1911
Oil filter2FL-910- S
Low-Voltage Battery BXT-96R-500 / BXT-96R-590
Spark plugs
3CYFS12YPC5 / SP531
Cabin air filter FP70
Windshield wiper blade WW29 (driver side)
WW25 (passenger side)
1Failure to use the correct air filter element may result in severe engine
damage. The customer warranty may be void for any damage to the
engine if the correct air filter element is not used.
2Only use the specified replacement oil filter. The use of a non-specified
oil filter can result in engine damage.
3For spark plug replacement, see your authorized dealer. Refer to the
Scheduled Maintenance Informationfor the appropriate intervals for
changing the spark plugs. Have your authorized dealer replace the spark
plugs with ones that meet Ford material and design specifications for
your vehicle, such as Motorcraft® or equivalent replacement parts. The
customer warranty may be void for any damage to the engine if such
spark plugs are not used.
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Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•Towing, flat-tire change and battery jump starts
•Out of fuel and lock-out assistance
•Travel Expense reimbursement for lodging, meals and rental car
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation
Transferable Coverage
If you sell your vehicle before your Ford Extended Service Plan coverage
expires, you can transfer any remaining coverage to the new owner.
Whenever you sell your vehicle, prospective buyers may have a higher
degree of confidence that vehicle was properly maintained with Ford
ESP, thereby improving resale value!
Avoid the Rising cost of vehicle maintenance
Ford ESP also offers a Premium Maintenance Plan that covers all
scheduled maintenance, and select items that routinely wear out.
The coverage is prepaid, so you never have to worry about affording
vehicle maintenance. It covers regular checkups, routine inspections,
preventative care and replacement items that require periodic attention
for normal wear:
•Windshield Wiper Blades
•Spark Plugs (except in California)
•The clutch Disc
•Brake pads and linings
•Shock Absorbers
•Belts and Hoses
•Diesel Exhaust Fluid Replenishment
Contact your selling dealership today so they can customize a Genuine
Ford Extended Service Plan that fits your driving lifestyle and budget.
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GENERAL MAINTENANCE INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenance schedule helps protect against major
repair expenses resulting from neglect or inadequate maintenance and
may also help to increase the value of your vehicle when you sell or
trade it. Keep all receipts for completed maintenance with the vehicle.
Regular maintenance intervals for your vehicle have been established
based upon rigorous testing. It is important that you have your vehicle
serviced at the proper times. These intervals serve two purposes; one is
to maintain the reliability of your vehicle and the second is to keep your
cost of owning the vehicle down.
It is your responsibility to see that all scheduled maintenance is
performed and that the materials used meet the specifications identified
in theCapacities and Specificationschapter. Failure to perform
scheduled maintenance invalidates warranty coverage on parts affected
by the lack of maintenance.
Why Maintain Your Vehicle at Your Dealership?
Factory-Trained Technicians
Service technicians participate in extensive factory-sponsored
certification training to help them become experts on the operation of
your vehicle. Ask your dealership about the training and certification
their technicians have received.
Genuine Ford and Motorcraft® Replacement Parts
Dealerships stock Ford, Motorcraft® and Ford-authorized branded
remanufactured replacement parts. These parts meet or exceed Ford
Motor Company’s specifications. Parts installed at your dealership carry a
nationwide, 12 month/12000 mile (20000 kilometer) parts and labor
limited warranty. If you do not use Ford authorized parts, they may not
meet Ford specifications and, depending on the part, it could affect
emissions compliance.
Convenience
Many dealerships have extended evening and Saturday hours to make
your service visit more convenient and they offer one stop shopping.
They can perform any services that are required on your vehicle, from
general maintenance to collision repairs.
Note:Not all dealers have extended hours or bodyshops. Please contact
your dealer for details.
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Protecting Your Investment
Maintenance is an investment that pays dividends in the form of
improved reliability, durability and resale value. To maintain the proper
performance of your vehicle and its emission control systems, it is
imperative that scheduled maintenance be completed at the designated
intervals.
C-MAX full hybridvehicles are equipped with an information display
which indicates the proper oil change service interval; the interval is up
to one year or 10000 miles (16000 kilometers). When ENGINE OIL
CHANGE DUE or OIL CHANGE REQUIRED appears in the information
display, it’s time for an oil change; the oil change must be done within
two weeks or 500 miles (800 kilometers) of the ENGINE OIL CHANGE
DUE or OIL CHANGE REQUIRED message appearing. The oil life
monitoring system must be reset after each oil change. SeeEngine oil
checkin theMaintenancechapter.
If your information display is prematurely reset or becomes inoperative,
you should perform the oil change interval at six months or 5000 miles
(8000 kilometers) from your last oil change. Never exceed one year or
10000 miles (16000 kilometers) between oil change intervals.
C-MAX Energi plug-in hybridvehicles are equipped with the
Intelligent Oil-Life Monitor® (IOLM) system which shows a message in
the information display at the proper oil change service interval; this
interval may be up to two years or 20000 miles (32000 kilometers).
When ENGINE OIL CHANGE DUE or OIL CHANGE REQUIRED appears
in the information display, it’s time for an oil change; the oil change must
be done within two weeks or 500 miles (800 kilometers) of the ENGINE
OIL CHANGE DUE or OIL CHANGE REQUIRED message appearing.
The Intelligent Oil-Life Monitor® must be reset after each oil change.
SeeEngine oil checkin theMaintenancechapter.
If your information display is prematurely reset or becomes inoperative,
you should perform the oil change interval at six months or 5000 miles
(8000 kilometers) from your last oil change. Never exceed two years or
20000 miles (32000 kilometers) between oil change intervals.
Your vehicle is very sophisticated and built with multiple complex
performance systems. Every manufacturer develops these systems using
different specifications and performance features. That is why it is
important to rely upon your dealership to properly diagnose and repair
your vehicle.
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Ford Motor Company has recommended maintenance intervals for
various parts and component systems based upon engineering testing.
Ford Motor Company relies upon this testing to determine the most
appropriate mileage for replacement of oils and fluids to protect your
vehicle at the lowest overall cost to you and recommends against
maintenance schedules that deviate from the scheduled maintenance
information.
Ford strongly recommends using only genuine Ford, Motorcraft® or
Ford-authorized remanufactured replacement parts because they are
engineered for your vehicle.
Additives and Chemicals
Ford Motor Company recommended additives and chemicals are listed in
this book and in theWorkshop Manual.Additional chemicals or additives
not approved by Ford Motor Company are not recommended as part of
normal maintenance. Please consult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a normal operating characteristic
and, by itself, does not necessarily indicate a concern or that the fluid
needs to be changed. However, discolored fluids that also show signs of
overheating and/or foreign material contamination should be inspected
immediately by a qualified expert such as the factory-trained technicians
at your dealership. Your vehicle’s oils and fluids should be changed at the
specified intervals or in conjunction with a repair. Flushing is a viable
way to change fluid for many vehicle sub-systems during scheduled
maintenance. It is critical that systems are flushed only with new fluid
that is the same as that required to fill and operate the system, or using
a Ford-approved flushing chemical.
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Owner Checks and Services
Certain basic maintenance checks and inspections should be performed
every month or at six month intervals.
Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if
necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag, safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as
necessary.
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