tow FORD C MAX HYBRID 2013 2.G Owner's Manual

Satellite Radio Reception Factors
Potential satellite radio reception issues
Antenna
obstructionsFor optimal reception performance, keep the
antenna clear of snow and ice build-up and
keep luggage and other material as far away
from the antenna as possible.
TerrainHills, mountains, tall buildings, bridges,
tunnels, freeway overpasses, parking garages,
dense tree foliage and thunderstorms can
interfere with your reception.
Station overload
When you pass a ground-based broadcast
repeating tower, a stronger signal may overtake
a weaker one and the audio system may mute.
Satellite radio signal
interferenceYour display may show ACQUIRING...to
indicate the interference and the audio
system may mute.
SIRIUS Satellite Radio Service
Note:SIRIUS reserves the unrestricted right to change, rearrange, add or
delete programming including canceling, moving or adding particular
channels, and its prices, at any time, with or without notice to you. Ford
Motor Company shall not be responsible for any such programming changes.
SIRIUS satellite radio is a
subscription-based satellite radio
service that broadcasts a variety of
music, sports, news, weather, traffic
and entertainment programming.
Your factory-installed SIRIUS
satellite radio system includes
hardware and a limited subscription term which begins on the date of
sale or lease of your vehicle. See an authorized dealer for availability.
For more information on extended subscription terms (a service fee is
required), the online media player and a complete list of SIRIUS satellite
radio channels, and other features, please visit www.siriusxm.com in the
United States, www.sirius.ca in Canada, or call SIRIUS at 1–888–539–7474.
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Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Radio display Condition Possible action
No Signal The signal is lost from
the SIRIUS satellite or
SIRIUS tower to your
vehicle antenna.The signal is blocked.
When you move into
an open area, the
signal should return.
Updating Update of channel
programming in
progress.No action required.
The process may take
up to three minutes.
Call SIRIUS
1–888–539–7474Your satellite service is
no longer available.Call SIRIUS at
1–888–539–7474 to
resolve subscription
issues.
None Found. Check
Channel Guide.All the channels in the
selected category are
either skipped or
locked.Use the channel guide
to turn off the Lock or
Skip function on that
station.
Subscription Updated SIRIUS has updated
the channels available
for your vehicle.No action required.
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USA(fus)

HINTS ON CONTROLLING THE INTERIOR CLIMATE
General Hints
Note:
Prolonged use of recirculated air may cause the windows to fog up.
Note:You may feel a small amount of air from the footwell air vents
regardless of the air distribution setting.
Note:To reduce humidity build-up inside your vehicle, do not drive with
the system switched off or with recirculated air always switched on.
Note:Do not place objects under the front seats as this may interfere
with the airflow to the rear seats.
Note:Remove any snow, ice or leaves from the air intake area at the
base of the windshield.
Automatic Climate Control
Note:Adjusting the settings when your vehicle interior is extremely hot
or cold is not necessary. The system automatically adjusts to heat or cool
the cabin to your selected temperature as quickly as possible. For the
system to function efficiently, the instrument panel and side air vents
should be fully open.
Note:At low ambient temperatures withAUTOselected, the system
directs airflow to the windshield and side window vents and fan may run
at a slow speed until the engine warms up.
Heating the Interior Quickly
1 Press the high fan speed button control.
2 Adjust the temperature control to the highest setting.
3
Press the footwell button to distribute air to the footwell air
vents.
Recommended Settings for Heating
1 Press the slow fan speed button.
2 Adjust the temperature control to the midway point of the hot
settings.
3 Press the footwell and windshield air distribution buttons.
4 Close the instrument panel air vents. Open the side air vents
and direct them toward the side windows.
Climate Control153
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CENTER CONSOLE
Stow items in the cupholder carefully as items may become loose during
hard braking, acceleration or collisions, including hot drinks which may spill.
Available console features include:
A. Cupholder
B. Storage compartment with auxiliary
power point, auxiliary input jack, USB
port and media hub
C. Auxiliary power point
OVERHEAD CONSOLE
The appearance of the overhead console will vary according to your
option package.
Press near the rear edge of the door
to open it.
AB
C
Storage Compartments173
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•Check for heat anywhere in the electrical hookup once the system has
been operating for approximately 30 minutes.
•Make sure the system is unplugged and properly stowed before driving
your vehicle. Make sure the protective cover seals the prongs of the
block heater cord plug when not in use.
•Keep plug terminals clean and free of dirt and corrosion.
•Make sure the heater system is checked for proper operation before
winter.
Using the Engine Block Heater
Make sure the receptacle terminals are clean and dry prior to use.
Clean them with a dry cloth, if necessary.
The heater uses 0.4 to 1.0 kilowatt-hours of energy per hour of use.
The system does not have a thermostat. It achieves maximum
temperature after approximately three hours of operation. Using the
heater longer than three hours does not improve system performance
and unnecessarily uses electricity.
Starting and Stopping the Engine181
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USA(fus)

Question Answer
What is the fan
noise I hear from
the rear of my
hybrid?The fan noise comes from a fan located inside the
high voltage battery. This fan turns on when the
battery requires cooling air. The fan speed, and
associated noise level, will change according to
the amount of cooling required to maintain good
performance. Maintaining the battery temperature at
optimal conditions also prolongs the useful life of
the battery and helps to achieve better fuel
economy.
What is the
engine oil change
service interval?The engine oil should be changed every 10000 miles
(16000 km) under normal operating conditions. See
theScheduled maintenance information.
Can I put E15 or
E85 in my
vehicle, and how
will it affect my
fuel economy?Your hybrid vehicle can use E15 (15% ethanol, 85%
gasoline) fuel, but you may notice slightly reduced
fuel economy because ethanol contains less energy
per gallon than gasoline. Your hybrid vehicle is not
designed to use E85 (85% ethanol).
How long will my
high voltage
battery last?
Does it need
maintenance?The high voltage battery system is designed to last
the life of the vehicle and requires no maintenance.
Can you charge
the battery with
aplugintoan
A/C outlet?There are no provisions for charging the high
voltage battery from a power supply external to the
vehicle. (For C-MAX Energi vehicles, the vehicle can
be plugged into a 110 volt outlet with charge cord
provided.)
Can I tow the
hybrid behind my
motor home with
all four wheels
down?Yes. Your hybrid vehicle can be flat-towed without
modification. See theRecreational towingsection
in theTowingchapter for more information.
Unique Driving Characteristics189
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If the fuel fill inlet was not properly closed, a Check Fuel Fill Inlet
message may appear on the information display screen. At the next
opportunity, do the following:
1. Safely pull off the road.
2. Put the vehicle inP(Park) and turn the ignition off.
3. Open the fuel filler door and remove any visible debris from the fuel
fill opening.
4. Insert either the fuel fill nozzle or the fuel fill funnel provided with the
vehicle several times to dislodge any debris and/or allow the inlet to
close properly.
If this action corrects the problem, the message may not reset
immediately. It may take several driving cycles for the message to turn
off. A driving cycle consists of an engine start-up (after four or more
hours with the engine off) followed by city/highway driving. Continuing
to drive with the message on may cause the service engine soon lamp to
turn on as well.
RUNNING OUT OF FUEL
Avoid running out of fuel because this situation may have an adverse
effect on vehicle components.
If you have run out of fuel:
•You may need to cycle the ignition from off to on after refueling to
allow the fuel system to pump the fuel from the tank to the engine.
•Normally, adding 1 gallon (3.8 liters) of fuel is enough to restart the
engine. If the vehicle is out of fuel and on a steep grade, more than
1 gallon (3.8 liters) may be required.
•The service engine soon indicator may come on. For more information
on the service engine soon indicator, refer toWarning lamps and
indicatorsin theInstrument Clusterchapter.
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•On C-MAX Energi vehicles, slide the
service disconnect handle to the right.
4. Pull the handle toward you and
remove the circuit from the vehicle
to disable the high-voltage battery.
Reverse this procedure to reinstall the service disconnect.
Reactivating the high-voltage battery
Note:If you have manually disconnected your high-voltage shutoff
circuit you will need to reconnect the circuit before it can be reactivated.
The vehicle will detect if the electrical system is safe and reactivate
automatically.
212High Voltage Battery
2013 C-Max Full Hybrid(34h)
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USA(fus)

GENERAL INFORMATION
Note:Occasional brake noise is normal. If a metal-to-metal, continuous
grinding or continuous squeal sound is present, the brake linings may
be worn out and should be inspected by an authorized dealer. If your
vehicle has continuous vibration or shudder in the steering wheel while
braking, you should take it to an authorized dealer for inspection.
Note:Brake dust may accumulate on the wheels, even under normal
driving conditions. Some dust is inevitable as the brakes wear and does
not contribute to brake noise. See theVehicle Carechapter for wheel
cleaning instructions.
See theInstrument Clusterchapter for information on the
brake system warning light.
Wet brakes result in reduced braking efficiency. Gently press the brake
pedal a few times when driving from a car wash or standing water to dry
the brakes.
Brake Over Accelerator
If the accelerator pedal becomes stuck or entrapped, apply steady and
firm pressure to the brake pedal to slow your vehicle and reduce engine
power. If you experience this condition, apply the brakes and bring
your vehicle to a safe stop. Turn the engine off, shift to positionPand
apply the parking brake, then inspect the accelerator pedal for any
interferences. If none are found and the condition persists, have your
vehicle towed to the nearest authorized dealer.
Anti-Lock Brake System
This system helps you maintain steering control during emergency stops
by keeping the brakes from locking.
The anti-lock brake system lamp momentarily illuminates when
the ignition is turned on. If the light does not illuminate during
start-up, remains on or flashes, the anti-lock brake system may
be disabled and may need to be serviced.
If the anti-lock brake system is disabled, normal braking is still
effective. If the brake warning lamp illuminates with the parking
brake released, have your brake system serviced immediately.
218Brakes
2013 C-Max Full Hybrid(34h)
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USA(fus)

PARKING BRAKE
WARNING:Always set the parking brake fully and leave your
vehicle with the transmission selector lever in positionP.
Note:Do not press the release button while pulling the lever up.
To set the parking brake:
1. Press the foot brake pedal firmly.
2. Pull the parking brake lever up to its fullest extent.
Note:If you park your vehicle on a hill and facing uphill, move the
transmission selector lever to positionPand turn the steering wheel
away from the curb.
Note:If you park your vehicle on a hill and facing downhill, move the
transmission selector lever to positionPand turn the steering wheel
towards the curb.
To release the parking brake:
1. Press the brake pedal firmly.
2. Pull the lever up slightly.
3. Press the release button and push the lever down.
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2013 C-Max Full Hybrid(34h)
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USA(fus)