fuel pump FORD C MAX HYBRID 2013 2.G Owners Manual

Symbol Description Symbol Description Symbol Description
Fuel pump
resetFuse
compartmentHazard
warning
flasher
Heated rear
windowInterior
luggage
compartment
releaseJack
Lighting
controlLow tire
pressure
warningMaintain
correct fluid
level
Panic alarmParking aid
systemParking brake
system
Power
steering fluidPower
windows front
and rearPower
window
lockout
Service
engine soonSide airbagStability
control
Windshield
defrost and
demistWindshield
washer and
wiper
Introduction11
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Note: EDR data is recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by the EDR under
normal driving conditions and no personal data or information
(e.g., name, gender, age, and crash location) is recorded (see
limitations regarding 911 Assist and Traffic, Directions and
Information privacy below). However, parties, such as law
enforcement, could combine the EDR data with the type of
personally identifying data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special equipment is required,
and access to the vehicle or the EDR is needed. In addition to the
vehicle manufacturer, other parties, such as law enforcement,
that have such special equipment, can read the information
if they have access to the vehicle or the EDR. Ford Motor
Company and Ford of Canada do not access event data recorder
information without obtaining consent, unless pursuant to court
order or where required by law enforcement, other government
authorities or other third parties acting with lawful authority.
Other parties may seek to access the information independently
of Ford Motor Company and Ford of Canada.
Note: Including to the extent that any law pertaining to Event
Data Recorders applies to SYNC® or its features, please note the
following: Once 911 Assist (if equipped) is enabled (set ON),
911 Assist may, through any paired and connected cell phone,
disclose to emergency services that the vehicle has been in a
crash involving the deployment of an airbag or, in certain
vehicles, the activation of the fuel pump shut-off. Certain
versions or updates to 911 Assist may also be capable of being
used to electronically or verbally provide to 911 operators the
vehicle location (such as latitude and longitude), and/or other
details about the vehicle or crash or personal information about
the occupants to assist 911 operators to provide the most
appropriate emergency services. If you do not want to disclose
this information, do not activate the 911 Assist feature. See your
SYNC® chapter for more information.
Introduction13
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Fuel Gauge:The fuel gauge will indicate approximately how much fuel
is left in the fuel tank. The fuel gauge may vary slightly when your
vehicle is moving or on a gradient. The arrow adjacent to the fuel pump
symbol indicates on which side of the vehicle the fuel filler door is
located.
Brake Coach Display:The Brake Coach appears after the vehicle has
come to a stop. It coaches you to brake in a manner which maximizes
the amount of energy returned through the regenerative braking system.
The percent displayed is an indication of the regenerative braking
efficiency with 100% representing the maximum amount of energy
recovery.
Trip Summary and Lifetime Summary:These will be displayed upon
shutting off the vehicle. Trip Summary will appear first, then Lifetime
Summary will be displayed. You can toggle between these displays using
the up and down arrow keys on the left hand steering wheel controls.
Trip Summary data is from the last power cycle, while Lifetime Summary
data is cumulative from the last Lifetime Summary reset done through
the Settings menu in the message center.
Trip Summary:
•Distance - The total distance travelled, distance travelled on battery
power only (EV distance) and regen distance are displayed. Regen
distance is the estimated range gained from energy recaptured
through regenerative braking.
•Energy Use - The average fuel economy and total fuel used are
displayed. In addition for Energi, the total electrical energy used
while in Plug-in Power Mode is displayed in kilowatt hours (kWh).
Trip Summary average fuel economy will be shown in blue if better
than your lifetime average fuel economy.
•Brake Score - The average percentage of braking energy recaptured
and returned to the high voltage battery through regenerative braking.
The brake score will be shown in blue if greater than (better than) the
lifetime brake score.
Lifetime Summary:
•Distance - The distance travelled on battery power only (EV distance)
and regen distance are displayed. Regen distance is the estimated
range gained from energy recaptured through regenerative braking.
•Energy Use - Average fuel economy.
•Brake Score - The average percentage of braking energy recaptured
and returned to the high voltage battery through regenerative braking.
108Instrument Cluster
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

SAFETY PRECAUTIONS
WARNING:Do not overfill the fuel tank. The pressure in an
overfilled tank may cause leakage and lead to fuel spray and fire.
WARNING:The fuel system may be under pressure. If you hear
a hissing sound near the fuel filler inlet, do not refuel until the
sound stops. Otherwise, fuel may spray out, which could cause serious
personal injury.
WARNING:Automotive fuels can cause serious injury or death if
misused or mishandled.
WARNING:The flow of fuel through a fuel pump nozzle can
produce static electricity, which can cause a fire if fuel is pumped
into an ungrounded fuel container.
WARNING:Fuel ethanol and gasoline may contain benzene,
which is a cancer-causing agent.
WARNING:When refueling always shut the engine off and never
allow sparks or open flames near the filler neck. Never smoke
while refueling. Fuel vapor is extremely hazardous under certain
conditions. Care should be taken to avoid inhaling excess fumes.
Observe the following guidelines when handling automotive fuel:
•Extinguish all smoking materials and any open flames before refueling
your vehicle.
•Always turn off the vehicle before refueling.
•Automotive fuels can be harmful or fatal if swallowed. Fuel, such as
gasoline, is highly toxic and if swallowed can cause death or
permanent injury. If fuel is swallowed, call a physician immediately,
even if no symptoms are immediately apparent. The toxic effects of
fuel may not be visible for hours.
•Avoid inhaling fuel vapors. Inhaling too much fuel vapor of any kind
can lead to eye and respiratory tract irritation. In severe cases,
excessive or prolonged breathing of fuel vapor can cause serious
illness and permanent injury.
190Fuel and Refueling
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Octane Recommendations
Regular unleaded gasoline with a
pump (R+M)/2 octane rating of 87 is
recommended. Some stations offer
fuels posted as Regular with an
octane rating below 87, particularly
in high altitude areas. Fuels with octane levels below 87 are not
recommended.
Regular unleaded gasoline with a pump (R+M)/2 octane rating of 87 is
recommended. Some stations offer fuels posted as “Regular” with an
octane rating below 87, particularly in high altitude areas. Fuels with
octane levels below 87 are not recommended.
Do not be concerned if your engine sometimes knocks lightly. However, if
it knocks heavily under most driving conditions while you are using fuel
with the recommended octane rating, see your authorized dealer to
prevent any engine damage.
Fuel Freshness Mode (Energi Vehicles Only)
This feature helps keeps the fuel system functional and the fuel fresh.
If you operate your vehicle mainly in plug-in power mode using
electricity from plugging in without refueling, the gasoline in your tank
eventually becomes old. Old fuel can damage the engine and fuel system.
To prevent the fuel from becoming old, your vehicle will automatically
enter fuel freshness mode. In fuel freshness mode operates, your vehicle
will operate in hybrid mode causing the gasoline engine to run in order
to consume the fuel in the fuel tank.
Note:
If new fuel is not added during an 18 month period, fuel freshness
mode will consume fuel until about 1 gallon (3.8 liters) is left in the tank.
During fuel freshness mode:
•The information display screen will indicate that fuel freshness mode
is active.
•The vehicle will only run in hybrid mode. EV Now mode will not be
available.
•Most of the plug-in power will be stored until fuel freshness mode is
completed.
87(R+M)/2 METHOD
192Fuel and Refueling
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Note:EV Now mode can resume if less than 1 gallon (3.8 liters) of fuel
is left in the tank.
Note:In most cases, when the fuel level is below 1/4 tank, refueling the
vehicle will end fuel freshness mode and EV Now will now become
available. Refueling after consuming a full tank in fuel freshness mode
will end the mode.
Note:It is recommended to use a fuel stabilizer if you consume less
than a full tank of fuel during an 18 month period.
REFUELING
WARNING:Fuel vapor burns violently and a fuel fire can cause
severe injuries. To help avoid injuries to you and others:
•Read and follow all the instructions on the pump island.
•Turn off your engine when you are refueling.
•Do not smoke if you are near fuel or refueling your vehicle.
•Keep sparks, flames and smoking materials away from fuel.
•Stay outside your vehicle and do not leave the fuel pump unattended
when refueling your vehicle - this is against the law in some places.
•
Keep children away from the fuel pump; never let children pump fuel.
•Do not use personal electronic devices while refueling.
Use the following guidelines to avoid electrostatic charge build-up when
filling an ungrounded fuel container:
•Place approved fuel container on the ground.
•DO NOT fill a fuel container while it is in the vehicle (including the
cargo area).
•Keep the fuel pump nozzle in contact with the fuel container while
filling.
•DO NOT use a device that would hold the fuel pump handle in the fill
position.
Using the Easy Fuel™ Capless Fuel System (Except C-MAX Energi)
WARNING:The fuel system may be under pressure. Insert the
fuel nozzle slowly. If you hear a hissing sound near the fuel filler
door, do not refuel until the sound stops. Otherwise, fuel may spray
out, which could cause serious personal injury.
Fuel and Refueling193
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

When fueling your vehicle:
1. Put the vehicle inP(Park) and turn the ignition off.
2. Open the fuel filler door.
3. Slowly insert the fuel filler nozzle
fully into the fuel system, and leave
the nozzle fully inserted to open
both doors until you are done
pumping. Hold handle higher
during insertion for easier access.
4. After you are done pumping
fuel, slowly remove the fuel filler
nozzle—allow about five to ten
seconds after pumping fuel before
removing the fuel filler nozzle.
This allows residual fuel to drain
back into the fuel tank and not
spill onto the vehicle.
Note:A fuel spillage concern may occur if overfilling the fuel tank.
Do not overfill the tank to the point that the fuel is able to bypass the
fuel filler nozzle. The overfilled fuel may run down the drain located
below and in front of the fuel filler door.
194Fuel and Refueling
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

When fueling your vehicle:
1. Put the vehicle inP(Park) and turn the ignition off.
2. Press the fuel button located on
the instrument panel.
3. Wait up to 15 seconds before
opening the fuel filler door.
During this time a Please Wait to
Refuel message will appear in the
information display screen.
Note:When the door is open a Ready to Refuel message will appear in
the information display screen indicating that the vehicle is ready to
be filled. The vehicle will remain ready to refuel for approximately
20 minutes. If more than 20 minutes is exceeded, the refueling button
will need to be pressed again. (You may experience the fuel pump
shutting off if the refuel button is not pressed again).
4. Slowly insert the fuel filler nozzle
fully into the fuel system, and leave
the nozzle fully inserted to open
both doors until you are done
pumping. Hold handle higher
during insertion for easier access.
5. After you are done pumping
fuel, slowly remove the fuel filler
nozzle—allow about five to ten
seconds after pumping fuel before
removing the fuel filler nozzle.
This allows residual fuel to drain
back into the fuel tank and not spill
onto the vehicle.
196Fuel and Refueling
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

If the fuel fill inlet was not properly closed, a Check Fuel Fill Inlet
message may appear on the information display screen. At the next
opportunity, do the following:
1. Safely pull off the road.
2. Put the vehicle inP(Park) and turn the ignition off.
3. Open the fuel filler door and remove any visible debris from the fuel
fill opening.
4. Insert either the fuel fill nozzle or the fuel fill funnel provided with the
vehicle several times to dislodge any debris and/or allow the inlet to
close properly.
If this action corrects the problem, the message may not reset
immediately. It may take several driving cycles for the message to turn
off. A driving cycle consists of an engine start-up (after four or more
hours with the engine off) followed by city/highway driving. Continuing
to drive with the message on may cause the service engine soon lamp to
turn on as well.
RUNNING OUT OF FUEL
Avoid running out of fuel because this situation may have an adverse
effect on vehicle components.
If you have run out of fuel:
•You may need to cycle the ignition from off to on after refueling to
allow the fuel system to pump the fuel from the tank to the engine.
•Normally, adding 1 gallon (3.8 liters) of fuel is enough to restart the
engine. If the vehicle is out of fuel and on a steep grade, more than
1 gallon (3.8 liters) may be required.
•The service engine soon indicator may come on. For more information
on the service engine soon indicator, refer toWarning lamps and
indicatorsin theInstrument Clusterchapter.
198Fuel and Refueling
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

FUEL CUT-OFF SWITCH
WARNING:Failure to inspect and if necessary repair fuel leaks
after a collision may increase the risk of fire and serious injury.
Ford Motor Company recommends that the fuel system be inspected by
an authorized dealer after any collision.
In the event of a moderate to severe collision, this vehicle is equipped
with a fuel pump shut-off feature that stops the flow of fuel to the
engine. Not every impact will cause a shutoff.
1. Turn the ignition off.
2. Turn the ignition to crank.
3. Turn the ignition to crank.
4. Turn the ignition on again to re-enable the fuel pump.
For vehicles equipped with a push button start system:
1. Press the START/STOP button to power the vehicle off.
2. Press the START/STOP button to power the vehicle on.
3. Repeat steps 1 and 2 to re-enable fuel pump.
HIGH VOLTAGE SHUT OFF
In the event of a crash:
•Take the same actions as you would take in a crash involving a
gasoline-powered vehicle — exit the vehicle safely or await the
assistance of an emergency responder if they are unable to get out on
their own, move a safe distance away from the vehicle, and notify the
authorities of the crash.
•If possible, inform emergency responders that the vehicle is electric
powered.
•Vehicle owners should not store a severely damaged vehicle in a
garage or near other vehicles.
The high voltage shut off operation shuts off power from the high voltage
battery after a collision, or if your vehicle receives a substantial physical jolt.
258Roadside Emergencies
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)