wheel FORD C MAX HYBRID 2013 2.G Owner's Guide

GENERAL INFORMATION
Have your vehicle serviced regularly to help maintain its roadworthiness
and resale value. There is a large network of Ford authorized dealers
who are there to help you with their professional servicing expertise.
We believe that their specially trained technicians are best qualified to
service your vehicle properly and expertly. They are supported by a wide
range of highly specialized tools developed specifically for servicing your
vehicle.
To help you service your vehicle, we provideScheduled Maintenance
Informationwhich makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer
can provide the necessary parts and service. Check your warranty
information to find out which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraft® parts are designed and built to
provide the best performance in your vehicle.
Precautions
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other burning material (such as cigarettes)
away from the battery and all fuel related parts.
Working with the Engine Off
1. Set the parking brake and shift toP(Park).
2. Turn off the engine and remove the key (if equipped).
3. Block the wheels.
Working with the Engine On
WARNING:To reduce the risk of vehicle damage or personal
burn injuries, do not start your engine with the air cleaner
removed and do not remove it while the engine is running.
1. Set the parking brake and shift to positionP.
2. Block the wheels.
Maintenance281
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

GENERAL INFORMATION
Your Ford or Lincoln authorized dealer has many quality products
available to clean your vehicle and protect its finishes.
CLEANING PRODUCTS
For best results, use the following products or products of equivalent quality:
Motorcraft® Bug and Tar Remover (ZC-42)
Motorcraft® Custom Bright Metal Cleaner (ZC-15)
Motorcraft® Detail Wash (ZC-3-A)
Motorcraft® Dusting Cloth (ZC-24)
Motorcraft® Engine Shampoo and Degreaser (U.S. only) (ZC-20)
Motorcraft® Engine Shampoo (Canada only) (CXC-66-A)
Motorcraft® Multi-Purpose Cleaner (Canada only) (CXC-101)
Motorcraft® Premium Glass Cleaner (Canada only) (CXC-100)
Motorcraft® Premium Quality Windshield Washer Fluid (Canada only)
[CXC-37-(A, B, D or F)]
Motorcraft® Premium Windshield Washer Concentrate (U.S. only) (ZC-32-A)
Motorcraft® Professional Strength Carpet & Upholstery Cleaner (ZC-54)
Motorcraft® Spot and Stain Remover (U.S. only) (ZC-14)
Motorcraft® Ultra-Clear Spray Glass Cleaner (ZC-23)
Motorcraft® Vinyl Cleaner (Canada only) (CXC-93)
Motorcraft® Wheel and Tire Cleaner (ZC-37-A)
CLEANING THE EXTERIOR
Wash your vehicle regularly with cool or lukewarm water and a neutral
pH shampoo, such as Motorcraft® Detail Wash.
•
Never use strong household detergents or soap, such as dish washing or
laundry liquid. These products can discolor and spot painted surfaces.
•Never wash a vehicle that is hot to the touch or during exposure to
strong, direct sunlight.
•Dry the vehicle with a chamois or soft terry cloth towel in order to
eliminate water spotting.
•Immediately remove items such as gasoline, diesel fuel, bird droppings
and insect deposits because they can cause damage to the vehicle’s
paintwork and trim over time. Use Motorcraft® Bug and Tar Remover.
310Vehicle Care
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

•Note:Suntan lotions and insect repellents can damage any painted
surface; if these substances come in contact with your vehicle, wash it
off as soon as possible.
•Remove any exterior accessories before entering a car wash.
Exterior Chrome
Note:Never use abrasive materials such as steel wool or plastic pads as
they can scratch the chrome surface.
Note:Do not use chrome cleaner, metal cleaner or polish on wheels and
wheel covers.
•Wash the vehicle first, using cool or lukewarm water and a neutral pH
shampoo, such as Motorcraft® Detail Wash.
•Use Motorcraft® Custom Bright Metal Cleaner. Apply the product as
you would a wax to clean bumpers and other chrome parts; allow the
cleaner to dry for a few minutes, then wipe off the haze with a clean,
dry rag.
•Do not apply cleaning product to hot surfaces and do not leave
cleaning product on chrome surfaces for a period of time exceeding
that which is recommended.
•Note:Using other non-recommended cleaners can result in severe
and permanent cosmetic damage.
Underbody
Flush the complete underside of your vehicle frequently. Keep body and
door drain holes free from packed dirt.
Cleaning Plastic Exterior Parts
Use only approved products to clean plastic parts.
•For routine cleaning, use Motorcraft® Detail Wash.
•If tar or grease spots are present, use Motorcraft® Bug and Tar
Remover.
WAXING
•Wash the vehicle first.
•Use a quality wax that does not contain abrasives.
•Do not allow paint sealant to come in contact with any non-body
(low-gloss black) colored trim, such as grained door handles, roof
racks, bumpers, side moldings, mirror housings or the windshield cowl
area. The paint sealant will grey or stain the parts over time.
Vehicle Care311
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

For fabric, carpets, cloth seats, safety belts and seats equipped with side
airbags:
•Remove dust and loose dirt with a vacuum cleaner.
•Remove light stains and soil with Motorcraft® Professional Strength
Carpet & Upholstery Cleaner.
•If grease or tar is present on the material, spot-clean the area
first with Motorcraft® Spot and Stain Remover. In Canada, use
Motorcraft® Multi-Purpose Cleaner.
•If a ring forms on the fabric after spot cleaning, clean the entire area
immediately (but do not oversaturate) or the ring will set.
•Do not use household cleaning products or glass cleaners, which can
stain and discolor the fabric and affect the flame retardant abilities of
the seat materials.
CLEANING THE INSTRUMENT PANEL AND INSTRUMENT
CLUSTER LENS
WARNING:Do not use chemical solvents or strong detergents
when cleaning the steering wheel or instrument panel to avoid
contamination of the airbag system.
Clean the instrument panel and cluster lens with a clean, damp, white,
cotton cloth, then use a clean and dry, white, cotton cloth to dry these
areas.
•Avoid cleaners or polishes that increase the gloss of the upper portion
of the instrument panel. The dull finish in this area helps protect the
driver from undesirable windshield reflection.
•Be certain to wash or wipe your hands clean if you have been in
contact with certain products, such as insect repellent and suntan
lotion, in order to avoid possible damage to the interior painted
surfaces.
•Do not use household or glass cleaners as these may damage the
finish of the instrument panel, interior trim and cluster lens.
•Do not allow air fresheners and hand sanitizers to spill on interior
surfaces. If a spill occurs, wipe off immediately. Damage may not be
covered by your warranty.
314Vehicle Care
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

CLEANING THE ALLOY WHEELS
Note:Do not use chrome cleaner, metal cleaner or polish on wheels and
wheel covers.
Aluminum wheels and wheel covers are coated with a clearcoat paint
finish. In order to maintain their shine:
•Clean weekly with Motorcraft® Wheel and Tire Cleaner. Heavy dirt
and brake dust accumulation may require agitation with a sponge.
Rinse thoroughly with a strong stream of water.
•Never apply any cleaning chemical to hot or warm wheel rims or
covers.
•Some automatic car washes may cause damage to the finish on your
wheel rims or covers. Industrial-strength (heavy-duty) cleaners, or
cleaning chemicals, in combination with brush agitation to remove
brake dust and dirt, could wear away the clearcoat finish over time.
•Do not use hydrofluoric acid-based or high caustic-based wheel
cleaners, steel wool, fuels or strong household detergent.
•To remove tar and grease, use Motorcraft® Bug and Tar Remover.
VEHICLE STORAGE
If you plan on storing your vehicle for an extended period of time
(30 days or more), refer to the following maintenance recommendations
to ensure your vehicle stays in good operating condition.
All motor vehicles and their components were engineered and tested for
reliable, regular driving. Long term storage under various conditions may
lead to component degradation or failure unless specific precautions are
taken to preserve the components.
General
•Store all vehicles in a dry, ventilated place.
•Protect from sunlight, if possible.
•If vehicles are stored outside, they require regular maintenance to
protect against rust and damage.
316Vehicle Care
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Body
•Wash vehicle thoroughly to remove dirt, grease, oil, tar or mud from
exterior surfaces, rear-wheel housing and underside of front fenders.
See theCleaningchapter for more information.
•Periodically wash vehicles stored in exposed locations.
•Touch-up raw or primed metal to prevent rust.
•Cover chrome and stainless steel parts with a thick coat of auto wax
to prevent discoloration. Re-wax as necessary when the vehicle is
washed. See theCleaningchapter for more information.
•Lubricate all hood, door and trunk lid hinges, and latches with a light
grade oil. See theCleaningchapter for more information.
•Cover interior trim to prevent fading.
•Keep all rubber parts free from oil and solvents.
Engine
•The engine oil and filter should be changed prior to storage, as used
engine oil contain contaminates that may cause engine damage.
•Start the engine every 15 days. Run at fast idle until it reaches normal
operating temperature.
•With your foot on the brake, shift through all the gears while the
engine is running.
Fuel system
•Fill the fuel tank with high-quality fuel until the first automatic shutoff
of the fuel pump nozzle.
Note:During extended periods of vehicle storage (30 days or more),
fuel may deteriorate due to oxidation. Add a quality gas stabilizer
product to the vehicle fuel system whenever actual or expected storage
periods exceed 30 days. Follow the instructions on the additive label.
The vehicle should then be operated at idle speed to circulate the
additive throughout the fuel system.
Cooling system
•Protect against freezing temperatures.
•When removing vehicle from storage, check coolant fluid level.
Confirm there are no cooling system leaks, and fluid is at the
recommended level.
Vehicle Care317
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

TIRE CARE
Information About Uniform Tire Quality Grading
Tire Quality Grades apply to new
pneumatic passenger car tires. The Tire
Quality Grades can be found where
applicable on the tire sidewall between
tread shoulder and maximum section
width. For example:
•Treadwear 200 Traction AA Temperature A
These Tire Quality Grades are determined by standards that the United
States Department of Transportation has set.
Tire Quality Grades apply to new pneumatic passenger car tires.
They do not apply to deep tread, winter-type snow tires, space-saver or
temporary use spare tires, light truck or LT type tires, tires with nominal
rim diameters of 10 to 12 inches or limited production tires as defined in
Title 49 Code of Federal Regulations Part 575.104(c)(2).
U.S. Department of Transportation-Tire quality grades:The U.S.
Department of Transportation requires Ford Motor Company to give you
the following information about tire grades exactly as the government
has written it.
Treadwear
The treadwear grade is a comparative rating based on the wear rate of the
tire when tested under controlled conditions on a specified government
test course. For example, a tire graded 150 would wear 1
12times as well
on the government course as a tire graded 100. The relative performance
of tires depends upon the actual conditions of their use, however, and may
depart significantly from the norm due to variations in driving habits,
service practices, and differences in road characteristics and climate.
Wheels and Tires321
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Traction AA A B C
Note:The traction grade assigned to this tire is based on straight-ahead
braking traction tests, and does not include acceleration, cornering,
hydroplaning or peak traction characteristics.
The traction grades, from highest to lowest are AA, A, B, and C.
The grades represent the tire’s ability to stop on wet pavement as
measured under controlled conditions on specified government test
surfaces of asphalt and concrete. A tire marked C may have poor
traction performance.
Temperature A B C
WARNING:The temperature grade for this tire is established
for a tire that is properly inflated and not overloaded. Excessive
speed, underinflation, or excessive loading, either separately or in
combination, can cause heat buildup and possible tire failure.
The temperature grades are A (the highest), B and C, representing the tire’s
resistance to the generation of heat and its ability to dissipate heat when
tested under controlled conditions on a specified indoor laboratory test
wheel. Sustained high temperature can cause the material of the tire to
degenerate and reduce tire life, and excessive temperature can lead to
sudden tire failure. The grade C corresponds to a level of performance which
all passenger car tires must meet under the Federal Motor Vehicle Safety
Standard No. 139. Grades B and A represent higher levels of performance
on the laboratory test wheel than the minimum required by law.
Glossary of Tire Terminology
•Tire label:A label showing the OE (Original Equipment) tire sizes,
recommended inflation pressure and the maximum weight the vehicle
can carry.
•
Tire Identification Number (TIN):A number on the sidewall of each
tire providing information about the tire brand and manufacturing plant,
tire size and date of manufacture. Also referred to as DOT code.
•Inflation pressure:A measure of the amount of air in a tire.
322Wheels and Tires
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

•Standard load:A class of P-metric or Metric tires designed to carry a
maximum load at 35 psi [37 psi (2.5 bar) for Metric tires]. Increasing
the inflation pressure beyond this pressure will not increase the tire’s
load-carrying capability.
•Extra load:A class of P-metric or Metric tires designed to carry a
heavier maximum load at 41 psi [43 psi (2.9 bar) for Metric tires].
Increasing the inflation pressure beyond this pressure will not increase
the tire’s load-carrying capability.
•kPa:Kilopascal, a metric unit of air pressure.
•PSI:Pounds per square inch, a standard unit of air pressure.
•Cold tire pressure:The tire pressure when the vehicle has been
stationary and out of direct sunlight for an hour or more and prior to
the vehicle being driven for 1 mile (1.6 kilometers).
•Recommended inflation pressure:The cold inflation pressure found
on the Safety Compliance Certification Label (affixed to either the
door hinge pillar, door-latch post, or the door edge that meets the
door-latch post, next to the driver’s seating position) or Tire Label
located on the B-Pillar or the edge of the driver’s door.
•B-pillar:The structural member at the side of the vehicle behind the
front door.
•Bead area of the tire:Area of the tire next to the rim.
•Sidewall of the tire:Area between the bead area and the tread.
•Tread area of the tire:Area of the perimeter of the tire that
contacts the road when mounted on the vehicle.
•Rim:The metal support (wheel) for a tire or a tire and tube assembly
upon which the tire beads are seated.
Wheels and Tires323
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

INFORMATION CONTAINED ON THE TIRE SIDEWALL
Both U.S. and Canada Federal regulations require tire manufacturers to
place standardized information on the sidewall of all tires. This information
identifies and describes the fundamental characteristics of the tire and also
provides a U.S. DOT Tire Identification Number for safety standard
certification and in case of a recall.
Information on P Type Tires
P215/65R15 95H is an example of
a tire size, load index and speed
rating. The definitions of these
items are listed below. (Note that
the tire size, load index and speed
rating for your vehicle may be
different from this example.)
A.P:Indicates a tire, designated by the Tire and Rim Association, that
may be used for service on cars, sport utility vehicles, minivans and light
trucks.
Note:If your tire size does not begin with a letter, this may mean it is
designated by either the European Tire and Rim Technical Organization
or the Japan Tire Manufacturing Association.
B.215:Indicates the nominal width of the tire in millimeters from
sidewall edge to sidewall edge. In general, the larger the number, the
wider the tire.
C.65:Indicates the aspect ratio which gives the tire’s ratio of height to
width.
D.R:Indicates a radial type tire.
H
I
J
KL
M
A
B
CDEFG
324Wheels and Tires
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)