steering FORD C MAX HYBRID 2013 2.G Repair Manual

Disconnecting from SYNC Services
1. Press and hold the hang-up phone button on the steering wheel.
2. Say “Goodbye” from the SYNC Services main menu.
SYNC Services quick tips
PersonalizingYou can personalize your Services feature to provide
quicker access to your most used or favorite
information. You can save address points, such as
work or home. You can also save favorite information
like sports teams, such as Detroit Lions, or a news
category. You can learn more about personalization
by logging onto www.SYNCMyRide.com.
Push to
interruptPress the voice button at any time (while connected
to SYNC TDI Services) to interrupt a voice prompt
or an audio clip (such as a sports report) and say
your voice command.
PortableYour subscription is associated with your
Bluetooth-enabled cellular phone number, not your
VIN (Vehicle Identification Number). You can pair
and connect your phone to any vehicle equipped
with Traffic, Directions and Information and continue
enjoying your personalized services.
SYNC Services Voice Commands
When a route has been downloaded (non-navigation systems),
press the voice button on the steering wheel control. When
prompted, say any of the following commands:
“SERVICES”
“Cancel route”
“Navigation voice off”
“Navigation voice on”
“Next turn”
“Route status”
“Route summary”
“Services”
“Update route”
“Help”
488MyFord Touch® (If Equipped)
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Weather
Touch this button to view the nearby weather, current weather, or the
five day forecast for the chosen area. SelectMapto see the weather
map, which can show storms, radar information, charts and winds.
SelectAreato select from a listing of weather locations.
Sports Info
Touch this button to view scores and schedules from a variety of sports.
You can also save up to 10 favorite teams for easier access. The score
automatically refreshes when a game is in progress.
Ski Conditions
Touch this button to view ski conditions for a specific area.
SIRIUS Travel Link Voice Commands
Note:In order to use SIRIUS Travel Link, your vehicle must be equipped
with navigation and your navigation SD card must be in the SD card slot.
Press the voice button on the steering wheel controls and, when
prompted, say any of the following:
Travel Link voice commands
“5–day weather forecast” “Sports scores”*
“Fuel prices” “Traffic”
“Movie listings” “Travel Link”**
“Sports headlines”*“Weather”
“Sports schedule”*“Weather map”
*If you have said, “Sports headlines”, “Sports schedule” or “Sports
scores”, you may say any of the commands in the “Sports headlines,
Sports schedules and Sports scores” commands chart:
**If you have said, “Travel Link”, you may say any of the commands in
the “Travel Link” chart:
Sports headlines, sports schedules and sports scores voice
commands
“Baseball” “My teams”
“College basketball” “NBA”
“College football” “NFL”
“Golf” “NHL”
“MLS” “WNBA”
“Motor sports”
490MyFord Touch® (If Equipped)
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would trigger 911 Assist); however, SYNC tries to contact
emergency services if 911 Assist triggers. If a connected phone sustains
damage or loses connection to SYNC, SYNC searches for, and tries to
connect to, any available previously paired phone and tries to make the
call to 911.
Before making the call:
•SYNC provides a short window of time (about 10 seconds) to cancel
the call. If you fail to cancel the call, SYNC attempts to dial 911.
•SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
If you do not cancel the call, and SYNC makes a successful call, a
pre-recorded message plays for the 911 operator, and then the
occupant(s) in your vehicle is able to talk with the operator. Be prepared
to provide your name, phone number and location immediately, because
not all 911 systems are capable of receiving this information
electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assist hardware sustains damage in a
crash.
•The vehicle’s battery or SYNC system has no power.
•The phone(s) thrown from your vehicle are the ones paired and
connected to the system.
911 Assist Privacy Notice
When you turn on 911 Assist, it may disclose to emergency services that
your vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist may also be capable of electronically or verbally disclosing to 911
operators your vehicle location or other details about your vehicle or
crash to assist 911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not turn the
feature on.
494MyFord Touch® (If Equipped)
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Making a Report
If your vehicle is equipped with Navigation, touch the i
(Information) button to access these features. If your vehicle is
not equipped with Navigation, touch the corner of the
touchscreen with the green tab.
If you want to run a report by using the touchscreen, touchApps>
Vehicle Health Report.
To run a report by voice command, press the voice button on
the steering wheel and, when prompted, say “Vehicle health
report”.
Vehicle Health Report Privacy Notice
When you create a Vehicle Health Report, Ford Motor Company may
collect your cellular phone number (to process your report request) and
diagnostic information about your vehicle. Certain versions or updates to
Vehicle Health Report may also collect more vehicle information. Ford
may use your vehicle information it collects for any purpose. If you do
not want to disclose your cellular phone number or vehicle information,
do not run the feature or set up your Vehicle Health Report profile at
www.SYNCMyRide.com. See www.SYNCMyRide.com (Vehicle Health
Report Terms and Conditions, and Privacy Statement) for more
information.
496MyFord Touch® (If Equipped)
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Display
You can adjust the touchscreen display through the touchscreen or by
pressing the voice button on your steering wheel controls and when
prompted, say, “Display settings”.
Press theSettingsicon >Display,then select from the
following:
Brightnessallows you to make the screen display brighter or dimmer.
Modeallows you to set the screen to a certain brightness or have the
system automatically change based on the outside light level.
•If you select AUTO or NIGHT, you have the options of turning the
display’s Auto Dim feature on or off and changing the Auto Dim
Manual Offset feature.
Edit Wallpaper
•You can have your touchscreen display the default photo or upload
your own.
Uploading Photos for Your Home Screen Wallpaper
Note:You cannot load photos directly from your camera. You must
access the photos either from your USB mass storage device or from an
SD card.
Note:Photographs with extremely large dimensions (i.e., 2048 x 1536)
may not be compatible and appear as a blank (black) image on the
display.
Your system allows you to upload and view up to 32 photos.
To access, press theSettingsicon >Display>Edit Wallpaper,and
then follow the system prompts to upload your photographs.
Only the photograph(s), which meets the following conditions, display:
•Compatible file formats are as follows: .jpg, .gif, .png, .bmp.
•Each file must be 1.5 MB or less.
•Recommended dimensions: 800 x 384.
498MyFord Touch® (If Equipped)
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Navigation Voice Commands
When in navigation mode, press the voice button on the
steering wheel control. After the tone, say any of the following
commands:
Navigation System Voice Commands
“Cancel next waypoint”1“Navigation”3
“Cancel route”1“Repeat instruction”1
“Destination”2“Show 3D”
“Destination ” “Show heading up”
“Destination ” “Show map”
“Destination favorites” “Show north up”
“Destination home” “Show route”
1
“Destination intersection” “Show turn list”1
“Destination nearest category>”“Voice guidance off”
“Destination nearest POI” “Voice guidance on”
“Destination play nametags” “Voice volume decrease”
“Destination POI” “Voice volume increase”
“Destination POI category” “Where am I?”
“Destination previous destination” “Zoom in”
“Destination street address” “Zoom out”
“Detour”
1“Help”
1These commands are only available when a navigation route is active.
2If you have said the command, “Destination”, you may say any of the
above commands or commands in the following Destination chart.
3If you have said the command, “Navigation”, you may say any of the
above commands or commands in the following Navigation chart.
522MyFord Touch® (If Equipped)
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

E
Eco Mode ..................................182
Electronic message center .......114
Electronic stability control ......223
Emergencies, roadside
jump-starting ..........................259
running out of fuel .................198
Emergency brake
(see Parking brake) ..................220
Emission control system ..........201
End user license agreement ....524
Engine ........................283, 350–351
cleaning ...................................312
coolant .....................................286
fail-safe cooling .......................290
lubrication specifications .......351
refill capacities ........................351
service points ..........................283
Engine block heater .................180
Engine fan .................................283
Engine oil
checking and adding ..............284
dipstick ............................283–284
filter, specifications ................354
refill capacities ........................351
specifications ..........................351
Event data recording ..................12
Exhaust fumes ..........................179
F
Fail safe cooling ........................290
Fan, Engine Cooling .................283
Fleet MyKey programming ........66
Floor mats .................................252
Fluid capacities .........................351Fog lamps ....................................95
Forward and reverse sensing
system ........................................225
Fuel
cap ...........................................195
capacity ...................................351
choosing the right fuel ...........191
filler funnel .............................198
filling your vehicle
with fuel ..........................193, 195
filter, specifications ................292
fuel pump shut-off ..................258
octane rating ...........192, 350–351
quality ..............................191–192
running out of fuel .................198
safety information relating to
automotive fuels .....................190
Fuses ..........................271–272, 278
G
Garage door opener ..................166
Gas cap (see Fuel cap) ............195
Gauges .......................................106
H
Hazard flashers .........................257
HD Radio™ ...............................448
Headlamps
aiming ......................................300
bulb specifications ..................309
flash to pass ..............................92
high beam .................................92
replacing bulbs ...............302–303
Head restraints .........................158
Heated steering wheel ..............508
Heating ......................................151
Help ............................................507
546Index
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Mirrors ...............................101, 103
fold away .................................101
side view mirrors (power) .....101
Motorcraft® parts .............310, 354
MyFord Touch™ system ..........429
MyKey ..........................................66
N
Navigation features ...................511
Navigation voice commands ....522
Notifications ..............................491
O
Octane rating ............................192
P
Pairing other phones ........387, 467
Pairing your phone ...................466
Pairing your phone for the
first time ............................387, 466
Parental MyKey programming ...66
Park Assist ................................227
Parking brake ............................220
Parts (see Motorcraft®
parts) .........................................354
Passenger Occupant
Classification Sensor ...................48
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................398
Phone redial ..............................392
Phone settings ..................471, 504
Phone voice commands ............472Playing music (by artist,
album, genre, playlist, tracks,
similar) ......................................417
POI categories ...........................513
Point of Interest (POI) .............513
Power distribution box
(see Fuses) ...............................272
Power door locks ........................72
Power liftgate ..............................79
Power mirrors ...........................101
Powerpoint ................................171
Power steering ..........................238
Power Windows ...........................98
Privacy information ..........383, 435
Push button start system .........175
Putting a call on/off hold .........390
Q
Quick touch buttons .................521
R
Radio ..........................138, 143–144
AM/FM .....................................446
Single CD ................138, 143–144
Radio reception .........................136
Radio voice commands .............451
Rear view camera
display ................................231, 499
Rear window defroster .............151
Receiving a text
message .............................394, 471
Recommendations for
attaching safety restraints for
children ........................................25
548Index
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Steering wheel ............................86
controls ......................................87
tilting .........................................86
Sunshade ...................................104
Supplemental Restraint System
(SRS) (see airbags) ....................46
Supported media file types ......462
Supported player, media
formats and metadata
information ................................462
SYNC® AppLink™ ...................409
SYNC® customer
support ..............................382, 432
SYNC® Services ................406, 485
System settings .........................500
T
Temperature control
(see Climate control) .......151, 508
Temporary mobility kit .............340
Text messaging .................393, 469
Text messaging (sending,
downloading, deleting) .....394, 396
Tilt steering wheel ......................86
Tires ...................................321–322
alignment ................................335
care ..........................................321
checking the pressure ............331
inflating ...................................329
label .........................................328
replacing ..................................333
rotating ....................................335
safety practices .......................334
sidewall information ...............324
snow tires and chains ............336
Temporary mobility kit ..........340
terminology .............................322tire grades ...............................322
treadwear ........................321, 331
Touchscreen features
(climate) ....................................508
Towing ...............................248–249
recreational towing .................249
trailer towing ..........................248
wrecker ....................................248
Traction control ........................221
Traffic, Directions and
Information ................................406
Traffic preferences ...................517
Transmission
brake-shift interlock (BSI) ....215
fluid, checking and adding
(automatic) .............................291
fluid, refill capacities ..............351
lubricant specifications ..........351
Turn signal ..................................95
U
USB port ....................146–147, 459
Using privacy mode ..................390
V
Vehicle health report ........404, 495
Vehicle Identification
Number (VIN) ...........................355
Vehicle loading ..........................241
Ventilating your vehicle ...........179
Voice commands in media
mode ..........................................412
Voice commands in phone
mode ..........................................388
Voice recognition ......................438
550Index
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)