air condition FORD C MAX HYBRID 2013 2.G Owners Manual

Note: EDR data is recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by the EDR under
normal driving conditions and no personal data or information
(e.g., name, gender, age, and crash location) is recorded (see
limitations regarding 911 Assist and Traffic, Directions and
Information privacy below). However, parties, such as law
enforcement, could combine the EDR data with the type of
personally identifying data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special equipment is required,
and access to the vehicle or the EDR is needed. In addition to the
vehicle manufacturer, other parties, such as law enforcement,
that have such special equipment, can read the information
if they have access to the vehicle or the EDR. Ford Motor
Company and Ford of Canada do not access event data recorder
information without obtaining consent, unless pursuant to court
order or where required by law enforcement, other government
authorities or other third parties acting with lawful authority.
Other parties may seek to access the information independently
of Ford Motor Company and Ford of Canada.
Note: Including to the extent that any law pertaining to Event
Data Recorders applies to SYNC® or its features, please note the
following: Once 911 Assist (if equipped) is enabled (set ON),
911 Assist may, through any paired and connected cell phone,
disclose to emergency services that the vehicle has been in a
crash involving the deployment of an airbag or, in certain
vehicles, the activation of the fuel pump shut-off. Certain
versions or updates to 911 Assist may also be capable of being
used to electronically or verbally provide to 911 operators the
vehicle location (such as latitude and longitude), and/or other
details about the vehicle or crash or personal information about
the occupants to assist 911 operators to provide the most
appropriate emergency services. If you do not want to disclose
this information, do not activate the 911 Assist feature. See your
SYNC® chapter for more information.
Introduction13
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Additionally, when you connect to Traffic, Directions and
Information (if equipped, U.S. only), the service uses GPS
technology and advanced vehicle sensors to collect the vehicle’s
current location, travel direction, and speed (“vehicle travel
information”), only to help provide you with the directions,
traffic reports, or business searches that you request. If you do
not want Ford or its vendors to receive this information, do not
activate the service. Ford Motor Company and the vendors it uses
to provide you with this information do not store your vehicle
travel information. For more information, see Traffic, Directions
and Information, Terms and Conditions. See your SYNC® chapter
for more information.
CALIFORNIA PROPOSITION 65
WARNING:Some constituents of engine exhaust, certain vehicle
components, certain fluids contained in vehicles and certain
products of component wear contain or emit chemicals known to
the State of California to cause cancer and birth defects or other
reproductive harm.
PERCHLORATE MATERIAL
Note:Certain components in your vehicle, such as airbag modules,
safety belt pretensioners, and remote control batteries, may contain
perchlorate material. Special handling may apply for service or vehicle
end of life disposal. See www.dtsc.ca.gov/hazardouswaste/perchlorate for
more information.
FORD CREDIT (U.S. ONLY)
Ford Credit offers a full range of financing and lease plans to help you
acquire your vehicle. If you have financed or leased your vehicle through
Ford Credit, thank you for your business.
For your convenience, we offer a number of ways to contact us, as well
as help manage your account.
Phone: 1-800-727-7000
For more information regarding Ford Credit, as well as access to
Account Manager, please go to www.fordcredit.com.
14Introduction
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

REPLACEMENT PARTS RECOMMENDATION
Your vehicle has been built to the highest standards using quality parts.
We recommend that you demand the use of genuine Ford and Motorcraft
parts whenever your vehicle requires scheduled maintenance or repair.
You can clearly identify genuine Ford and Motorcraft parts by looking
for the Ford, FoMoCo or Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and Mechanical Repairs
One of the best ways for you to make sure that your vehicle
provides years of service is to have it maintained in line with our
recommendations using parts that conform to the specifications detailed
in this owner’s manual. Genuine Ford and Motorcraft parts meet or
exceed these specifications.
Collision Repairs
We hope that you never experience a collision, but accidents do
happen. Genuine Ford replacement collision parts meet our stringent
requirements for fit, finish, structural integrity, corrosion protection and
dent resistance. During vehicle development, we validate that these parts
deliver the intended level of protection as a whole system. A great way
to know for sure you are getting this level of protection is to use genuine
Ford replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement parts are the only
replacement parts that benefit from a Ford Warranty. Damage caused
to your vehicle as a result of the failure of non-Ford parts may not be
covered by the Ford Warranty. For additional information, see the terms
and conditions of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is covered and what is not covered
by your vehicle’s New Vehicle Limited Warranty, see the warranty
information that is provided to you along with your owner’s manual.
Introduction15
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

PERSONAL SAFETY SYSTEM™
The Personal Safety System provides an improved overall level of frontal
crash protection to front seat occupants and is designed to help further
reduce the risk of airbag-related injuries. The system is able to analyze
different occupant conditions and crash severity before activating the
appropriate safety devices to help better protect a range of occupants in
a variety of frontal crash situations.
Your vehicle’s Personal Safety System consists of:
•Driver and passenger dual-stage airbag supplemental restraints.
•Front outboard safety belts with pretensioners, energy management
retractors (first row only), and safety belt usage sensors.
•Driver’s seat position sensor.
•Front passenger sensing system.
•Passenger airbag off and on indicator lamp.
•Front crash severity sensors.
•Restraints control module with impact and safing sensors.
•Restraint system warning light and backup tone.
•The electrical wiring for the airbags, crash sensor(s), safety belt
pretensioners, front safety belt usage sensors, driver seat position
sensor, front passenger sensing system, and indicator lights.
How Does the Personal Safety System Work?
The Personal Safety System can adapt the deployment strategy of your
vehicle’s safety devices according to crash severity and occupant
conditions. A collection of crash and occupant sensors provides
information to the restraints control module. During a crash, the
restraints control module may activate the safety belt pretensioners
and/or either one or both stages of the dual-stage airbag supplemental
restraints based on crash severity and occupant conditions.
Personal Safety System43
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

•Objects placed on the occupant’s lap
•Cargo interference with the seat
•Other passengers pushing or pulling on the seat
•Rear passenger feet and knees resting or pushing on the seat
The conditions listed above may cause the weight of a properly seated
occupant to be incorrectly interpreted by the passenger sensing system.
The person in the front passenger seat may appear heavier or lighter due
to the conditions described in the list above.
To know if the front passenger sensing system is operating
properly, seeCrash Sensors and Airbag Indicatorlater in this
chapter.
If the airbag readiness lamp is lit, do the following:
The driver or adult passengers should check for any objects that may be
lodged underneath the front passenger seat or cargo interfering with the
seat.
If objects are lodged or cargo is interfering with the seat; please take the
following steps to remove the obstruction:
•Pull the vehicle over.
•Turn the vehicle off.
•Driver or adult passengers should check for any objects lodged
underneath the front passenger seat or cargo interfering with the seat.
•Remove the obstruction(s) (if found).
•Restart the vehicle.
•Wait at least two minutes and verify that the airbag readiness lamp is
no longer illuminated.
•If the airbag readiness lamp remains illuminated, this may or may not
be a problem due to the front passenger sensing system.
Do not attempt to repair or service the system. Take your vehicle
immediately to an authorized dealer.
If it is necessary to modify an advanced front airbag system to
accommodate a person with disabilities, contact the Ford Customer
Relationship Center at the phone number shown in theCustomer
Assistancesection of this owner’s manual.
50Supplementary Restraints System
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

KNEE AIRBAG
A driver’s knee airbag is located under or within the instrument panel.
During a crash, the restraints control module may activate the driver’s
knee airbag based on crash severity and occupant conditions. Under
certain crash and occupant conditions, the driver’s knee airbag may
deploy but the driver’s front airbag may not activate. As with front and
side airbags, it is important to be properly seated and restrained to
reduce the risk of death or serious injury.
Note:The driver’s knee airbag has a lower deployment threshold than
the front airbags. During certain crashes, it is possible that the driver’s
knee airbag and safety belt pretensioner will deploy, but not the driver’s
front airbag.
To know if the knee airbag is operating properly, seeCrash
Sensors and Airbag Indicatorin this chapter.
SIDE AIRBAGS
WARNING:Do not place objects or mount equipment on or near
the airbag cover, on the side of the seat backs (of the front seats),
or in front seat areas that may come into contact with a deploying airbag.
Failure to follow these instructions may increase the risk of personal
injury in the event of a crash.
WARNING:Do not use accessory seat covers. The use of
accessory seat covers may prevent the deployment of the side
airbags and increase the risk of injury in an accident.
WARNING:Do not lean your head on the door. The side airbag
could injure you as it deploys from the side of the seat back.
WARNING:Do not attempt to service, repair, or modify the
airbag, its fuses or the seat cover on a seat containing an airbag,
as you could be seriously injured or killed. Contact your authorized
dealer as soon as possible.
Supplementary Restraints System51
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

The safety belt pretensioners and the airbag supplemental restraint
system are designed to activate when the vehicle sustains longitudinal or
lateral deceleration sufficient to cause the restraints control module to
deploy a safety device or when a certain likelihood of a rollover event is
detected by the rollover sensor.
The fact that the safety belt pretensioners or airbags did not activate for
both front seat occupants in a crash does not mean that something is
wrong with the system. Rather, it means the restraints control module
determined the accident conditions (such as crash severity, belt usage)
were not appropriate to activate these safety devices.
•Front airbags are designed to activate only in frontal and near-frontal
crashes (not rollovers, side impacts or rear impacts) unless the crash
causes sufficient longitudinal deceleration.
•The safety belt pretensioners are designed to activate in frontal,
near-frontal and side crashes, and in rollovers.
•Side airbags are designed to inflate in certain side impact crashes.
Side airbags may activate in other types of crashes if the vehicle
experiences sufficient sideways motion or deformation.
•The Safety Canopy is designed to inflate in certain side impact crashes
or rollover events. The Safety Canopy may activate in other types of
crashes if the vehicle experiences sufficient sideways motion or
deformation, or a certain likelihood of rollover.
AIRBAG DISPOSAL
Contact your authorized dealer as soon as possible. Airbags MUST BE
disposed of by qualified personnel.
56Supplementary Restraints System
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

AUTOMATIC CLIMATE CONTROL
A.AUTO:Press to select automatic operation. The system automatically
controls the temperature, amount and distribution of the airflow to reach
and maintain your previously selected temperature.
B.Fan speed:Controls the volume of air circulated in your vehicle.
Press to select the desired fan speed. The setting appears in the display.
C.On and off button:Press to switch the system off and on.
D.MAX Defrost:Press to distribute outside air through the windshield
air vents. The system automatically turns on the air conditioning, sets
the fan to the highest speed and the temperature to HI. When the air
distribution is set in this position, you are unable to select recirculated
air or manually adjust the temperature control. Press theAUTObutton
to return to auto mode.
E.MAX A/C:Press to distribute maximum air conditioning through the
instrument panel air vents. This mode is more economical and efficient
than normal air conditioning.
F.Recirculated air:Press to switch between outside air and
recirculated air. The air currently in the passenger compartment
recirculates. This can reduce the time needed to cool the interior and
reduce unwanted odors from entering your vehicle.
G.Defrost:Press to distribute air through the windshield air vents.
You can also use this setting to defog and clear the windshield of a thin
covering of ice.
ABAAEAAC
J
D
AHAGAFAI
MAX
A/C
Climate Control151
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

H.Instrument panel:Press to distribute air through the instrument
panel air vents.
I.Footwell:Press to distribute air through the footwell air vents.
J.Air conditioning:Press to switch the air conditioning off and on.
Air conditioning cools your vehicle using outside air. To improve air
conditioning when starting your vehicle, drive with the windows slightly
open for two to three minutes.
Temperature Control
You can set the temperature between 60°F (15.5°C) and 85°F (29.5°C)
in 1°F (0.5°C) increments. In position LO, 59°F (15°C), the system
switches to permanent cooling. In position HI, 86°F (30°C), the system
switches to permanent heating.
Note:If you select either position LO or HI, the system does not
regulate a stable temperature.
Single Zone (Driver Temperature Control)
In this mode, the driver’s control sets the temperature for both sides.
If you adjust the setting using the rotary control on the driver’s side,
the system sets the passenger’s side to the same temperature.
Dual Zone Temperature Control
Select a temperature for the passenger’s side using the rotary control
on the passenger’s side. Mono mode automatically switches off. The
temperature on the driver’s side remains unchanged. You can now adjust
the driver’s side and passenger’s side temperatures independently of each
another. Both temperature settings appear in the display.
Switching Back to Single Zone
Press and hold theAUTObutton. The passenger’s side temperature
changes to the driver’s side temperature setting.
152Climate Control
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Transmission Operation:Due to the technologically advanced,
electronically-controlled continuously variable transaxle, you will not
feel shift changes like those of a non-hybrid vehicle.
Note:Since engine speed is controlled by the transmission, it may seem
elevated at times. This is normal hybrid operation and helps deliver fuel
efficiency and performance.
Neutral:It is not recommended to idle the vehicle in positionNfor
extended periods of time because this will discharge your high voltage
battery and decrease fuel economy. The engine will not start, and cannot
provide power to the hybrid system in positionN.
Low Gear:Low gear (positionL) is designed to mimic the enhanced
engine braking available in non-hybrid vehicles. Low gear will produce
high engine speeds to provide necessary engine braking. This is normal
and will not damage your vehicle. In low gear, the gas engine will remain
on more often than in positionD.
Reverse:In positionR, vehicle speed is limited to 22 mph (35 km/h).
Unique Hybrid Operating Characteristics
Your hybrid behaves differently compared to a non-hybrid. Here is a
description of the major differences:
Battery:Your hybrid is equipped with a high voltage battery. A cool
battery ensures battery life and provides the best possible performance.
Your hybrid high voltage battery may periodically re-condition itself to
ensure maximum efficiency. You may notice slight changes in drivability
during this process, but it’s an important part of your hybrid’s high
voltage battery optimization features.
The high voltage battery is cooled by cabin air drawn from vent holes in
the trim panels behind the rear seats. Avoid placing objects at the vent
holes which block air flow to the high voltage battery.
The high voltage battery is located behind the rear seat or underneath
the load floor. The rear seats can be lowered to increase cargo space.
If the vehicle is left inoperative for over 31 days, it may be necessary
to jump start the vehicle. Refer toJump starting the vehiclein the
Roadside Emergencieschapter and also seeLow and high voltage
battery – storagein theVehicle Carechapter.
Unique Driving Characteristics185
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)