fuel cap FORD C MAX HYBRID 2013 2.G Owners Manual

SYMBOL GLOSSARY
WARNING:You risk death or serious injury to yourself and
others if you do not follow the instruction highlighted by the
warning symbol.
These are some of the symbols you may see on your vehicle.
Symbol Description Symbol Description Symbol Description
Safety alertSee Owner’s
ManualAnti-lock
braking
system
Avoid
smoking,
flames, or
sparksBatteryBattery acid
Brake
fluid – non
petroleum
baseBrake systemCabin air filter
Check fuel
capChild Safety
Door Lock
and UnlockChild seat
lower anchor
Child seat
tether anchorCruise controlDo not open
when hot
Engine air
filterEngine
coolantEngine
coolant
temperature
Engine oilExplosive gasFan warning
Fasten safety
beltFront airbagFront fog
lamps
10Introduction
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Note: EDR data is recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by the EDR under
normal driving conditions and no personal data or information
(e.g., name, gender, age, and crash location) is recorded (see
limitations regarding 911 Assist and Traffic, Directions and
Information privacy below). However, parties, such as law
enforcement, could combine the EDR data with the type of
personally identifying data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special equipment is required,
and access to the vehicle or the EDR is needed. In addition to the
vehicle manufacturer, other parties, such as law enforcement,
that have such special equipment, can read the information
if they have access to the vehicle or the EDR. Ford Motor
Company and Ford of Canada do not access event data recorder
information without obtaining consent, unless pursuant to court
order or where required by law enforcement, other government
authorities or other third parties acting with lawful authority.
Other parties may seek to access the information independently
of Ford Motor Company and Ford of Canada.
Note: Including to the extent that any law pertaining to Event
Data Recorders applies to SYNC® or its features, please note the
following: Once 911 Assist (if equipped) is enabled (set ON),
911 Assist may, through any paired and connected cell phone,
disclose to emergency services that the vehicle has been in a
crash involving the deployment of an airbag or, in certain
vehicles, the activation of the fuel pump shut-off. Certain
versions or updates to 911 Assist may also be capable of being
used to electronically or verbally provide to 911 operators the
vehicle location (such as latitude and longitude), and/or other
details about the vehicle or crash or personal information about
the occupants to assist 911 operators to provide the most
appropriate emergency services. If you do not want to disclose
this information, do not activate the 911 Assist feature. See your
SYNC® chapter for more information.
Introduction13
2013 C-Max Full Hybrid(34h)
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USA(fus)

Fuel Gauge:The fuel gauge will indicate approximately how much fuel
is left in the fuel tank. The fuel gauge may vary slightly when your
vehicle is moving or on a gradient. The arrow adjacent to the fuel pump
symbol indicates on which side of the vehicle the fuel filler door is
located.
Brake Coach Display:The Brake Coach appears after the vehicle has
come to a stop. It coaches you to brake in a manner which maximizes
the amount of energy returned through the regenerative braking system.
The percent displayed is an indication of the regenerative braking
efficiency with 100% representing the maximum amount of energy
recovery.
Trip Summary and Lifetime Summary:These will be displayed upon
shutting off the vehicle. Trip Summary will appear first, then Lifetime
Summary will be displayed. You can toggle between these displays using
the up and down arrow keys on the left hand steering wheel controls.
Trip Summary data is from the last power cycle, while Lifetime Summary
data is cumulative from the last Lifetime Summary reset done through
the Settings menu in the message center.
Trip Summary:
•Distance - The total distance travelled, distance travelled on battery
power only (EV distance) and regen distance are displayed. Regen
distance is the estimated range gained from energy recaptured
through regenerative braking.
•Energy Use - The average fuel economy and total fuel used are
displayed. In addition for Energi, the total electrical energy used
while in Plug-in Power Mode is displayed in kilowatt hours (kWh).
Trip Summary average fuel economy will be shown in blue if better
than your lifetime average fuel economy.
•Brake Score - The average percentage of braking energy recaptured
and returned to the high voltage battery through regenerative braking.
The brake score will be shown in blue if greater than (better than) the
lifetime brake score.
Lifetime Summary:
•Distance - The distance travelled on battery power only (EV distance)
and regen distance are displayed. Regen distance is the estimated
range gained from energy recaptured through regenerative braking.
•Energy Use - Average fuel economy.
•Brake Score - The average percentage of braking energy recaptured
and returned to the high voltage battery through regenerative braking.
108Instrument Cluster
2013 C-Max Full Hybrid(34h)
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PLUG-IN POWER MODE AND HYBRID MODE (C-MAX ENERGI ONLY)
C-MAX Energi vehicles must be plugged in regularly for optimal use of
the high voltage battery’s extended range capability. When you charge
your vehicle you add electrical energy which is then used to propel the
vehicle in Plug-in Power Mode. Your estimated electric range in this
mode is shown in an enhanced battery gauge on the instrument panel
display. Electric only operation is maximized in plug-in power mode.
System conditions may require engine operation, however, plug-in power
will be used whenever possible.
When your plug-in power has been depleted, the powertrain system will
automatically switch to hybrid mode. Your battery gauge will show an
electric range of zero before transitioning to a simple battery graphic
upon entering hybrid mode. Hybrid mode uses both the gasoline engine
and electric motor to power your vehicle and maximize fuel economy as
with C-MAX Hybrid.
EV MODES (C-MAX ENERGI ONLY)
Your vehicle contains selectable EV modes through the EV
button on the center console.
These modes are available when the vehicle can run under high voltage
battery power. With the vehicle in driving mode you can change EV
modes with each press of the EV button. The current mode will be
displayed in the left hand instrument cluster screen.
Auto EV
This mode provides an automatic use of high-voltage battery
power during the drive, staying in electric mode when possible
and running the engine when needed. This mode will be the
only one available if the plug in power has been depleted.
AUTO
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HYBRID VEHICLE OPERATION (C-MAX HYBRID AND C-MAX ENERGI)
This hybrid vehicle combines electric and gasoline propulsion to provide
breakthrough performance and improved efficiency. Familiarizing yourself
with these unique characteristics will provide an optimal driving experience
from your new vehicle.
Note:You may notice higher engine speeds upon start-up. This
temporary condition is normal and necessary to heat up the cabin and
minimize emissions.
Starting:When you start your vehicle, a green ready indicator
light will appear in the lower right portion of the instrument
cluster and a ready to drive message will appear in the middle
of the left cluster screen, letting you know that the vehicle is ready for
driving.
The engine may not start because this hybrid vehicle is equipped with
silent key start. This fuel saving feature allows your vehicle to be
ready-to-drive without requiring the gas engine to be running. This
indicator will remain on while the vehicle is on, whether the engine is
running or not to indicate the vehicle is capable of movement (using its
electric motor, engine, or both). Typically, the engine will not start unless
the vehicle is cold, a climate control change is requested, or the
accelerator is pressed.
Driving:The gas engine automatically starts and stops to provide power
when it’s needed and to save fuel when it’s not. While coasting at low
speeds, coming to a stop, or standing, the gas engine normally shuts
down and the vehicle operates in electric-only mode. Conditions that
may cause the engine to start up or remain running include:
•considerable vehicle acceleration
•vehicle speed above 60 mph (96 km/h) For C-MAX Energi vehicles,
you can drive up to 85 mph (137 km/h) in EV mode.
•ascending a hill
•charge level of high voltage battery is low
•very high or low outside temperature (to provide system cooling or
heating) For C-MAX Energi vehicles, climate control demands by
passengers do not directly cause the engine to run. This only occurs
when the high voltage battery charge is low.
•engine not warm enough to provide passenger requested cabin
temperature
Stopping:The gas engine may shut off to conserve fuel as you come
to a stop. Restarting the vehicle is not required. Simply step on the
accelerator when you are ready to drive.
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2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Engine:The engine speed in your hybrid is not directly tied to your
vehicle speed. Your vehicle’s engine and transmission are designed to
deliver the power you need at the most efficient engine speed. During
heavy accelerations, your hybrid may reach high engine speeds (up to
6000 rpm).
In prolonged mountainous driving, you may see the engine tachometer
changing without your input. This is intentional and maintains the
battery charge level. You may also notice during extended downhill
driving that your engine continues to run instead of shutting off.
During this engine braking, the engine stays on, but it’s not using any
fuel. You may also hear a slight whine or whistle when operating your
vehicle. This is the normal operation of the electric generator in the
hybrid system.
During certain events (such as vehicle servicing) your low voltage
(underhood) battery may become disconnected or disabled. Once the
battery is reconnected and after driving the vehicle, the engine may
continue to operate for three to five seconds after the key is turned to
off. This is a normal condition.
Braking:Your hybrid is equipped with standard hydraulic braking and
regenerative braking. Regenerative braking is performed by your vehicle
computer housed with the transmission and it commands a portion of
the brake energy stored in your high voltage battery.
Driving to Optimize Fuel Economy
Note:Having your engine running is not always an indication of
inefficiency. In some cases, it is actually more efficient than driving in
electric mode.
Your fuel economy should improve throughout your hybrid’s break-in
period. As with any vehicle, fuel economy can be significantly impacted
by your driving habits, accessory usage, temperature and terrain.
For best results, keep in mind these tips:
•Keep the tires properly inflated and only use the recommended size.
•Aggressive driving increases the amount of energy required to move
your vehicle. In general, better fuel economy is achieved with mild to
moderate acceleration and deceleration. Moderate braking is
particularly important since it allows you to maximize the energy
captured by the regenerative braking system.
186Unique Driving Characteristics
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Note:EV Now mode can resume if less than 1 gallon (3.8 liters) of fuel
is left in the tank.
Note:In most cases, when the fuel level is below 1/4 tank, refueling the
vehicle will end fuel freshness mode and EV Now will now become
available. Refueling after consuming a full tank in fuel freshness mode
will end the mode.
Note:It is recommended to use a fuel stabilizer if you consume less
than a full tank of fuel during an 18 month period.
REFUELING
WARNING:Fuel vapor burns violently and a fuel fire can cause
severe injuries. To help avoid injuries to you and others:
•Read and follow all the instructions on the pump island.
•Turn off your engine when you are refueling.
•Do not smoke if you are near fuel or refueling your vehicle.
•Keep sparks, flames and smoking materials away from fuel.
•Stay outside your vehicle and do not leave the fuel pump unattended
when refueling your vehicle - this is against the law in some places.
•
Keep children away from the fuel pump; never let children pump fuel.
•Do not use personal electronic devices while refueling.
Use the following guidelines to avoid electrostatic charge build-up when
filling an ungrounded fuel container:
•Place approved fuel container on the ground.
•DO NOT fill a fuel container while it is in the vehicle (including the
cargo area).
•Keep the fuel pump nozzle in contact with the fuel container while
filling.
•DO NOT use a device that would hold the fuel pump handle in the fill
position.
Using the Easy Fuel™ Capless Fuel System (Except C-MAX Energi)
WARNING:The fuel system may be under pressure. Insert the
fuel nozzle slowly. If you hear a hissing sound near the fuel filler
door, do not refuel until the sound stops. Otherwise, fuel may spray
out, which could cause serious personal injury.
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If the fuel fill inlet was not properly closed, a Check Fuel Fill Inlet
message may appear on the information display screen. At the next
opportunity, do the following:
1. Safely pull off the road.
2. Put the vehicle inP(Park) and turn the ignition off.
3. Open the fuel filler door and remove any visible debris from the fuel
fill opening.
4. Insert either the fuel fill nozzle or the fuel fill funnel provided with the
vehicle several times to dislodge any debris and/or allow the inlet to
close properly.
If this action corrects the problem, the message may not reset
immediately. It may take several driving cycles for the message to turn
off. A driving cycle consists of an engine start-up (after four or more
hours with the engine off) followed by city/highway driving. Continuing
to drive with the message on may cause the service engine soon lamp to
turn on as well.
Using the Easy Fuel™ Capless Fuel System (C-MAX Energi Only)
WARNING:The fuel system may be under pressure. Insert the
fuel nozzle slowly. If you hear a hissing sound near the fuel filler
door, do not refuel until the sound stops. Otherwise, fuel may spray
out, which could cause serious personal injury.
Note:Your vehicle features a locking fuel door and an Easy Fuel™
system which has a auto-sealing feature that locks the fuel tank refueling
valve. Before you can refuel your vehicle you must first press the button
located on your instrument panel. Pressing this button will unlock the
fuel tank refueling valve allowing the fuel filler door to open so that the
fuel filler nozzle can be inserted into the fuel tank. This could take up to
15 seconds before the fuel filler door pops open allowing the insertion of
the fuel filler nozzle. In the event that the fuel valve does not unlock
automatically you can pull the manual override lever located in the
trunk. This will open the refueling door and allow access to fill your
vehicle.
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2013 C-Max Full Hybrid(34h)
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USA(fus)

Refilling with a Portable Fuel Container
WARNING:Do not insert the nozzle of portable fuel containers
or aftermarket funnels into the capless fuel system. This could
damage the fuel system and its seal, and may cause fuel to run onto the
ground instead of filling the tank, which could result in serious personal
injury.
WARNING:Do not try to pry open or push open the capless fuel
system with foreign objects. This could damage the fuel system
and its seal and cause injury to you or others.
Note:Do not use aftermarket funnels; they will not work with the
capless fuel system and can damage it. The included funnel has been
specially designed to work safely with your vehicle.
When filling the vehicle’s fuel tank from a portable fuel container, use the
funnel included with the vehicle.
Locate the plastic funnel that comes with your vehicle.
•In C-MAX vehicles, the funnel is
located in the rear of the vehicle
inside the load compartment.
•In C-MAX Energi vehicles the
funnel is located in the rear of
the vehicle, inside storage
compartment.
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After locating the white plastic funnel:
1. Slowly insert the funnel into the capless fuel
system.
2. Fill the vehicle with fuel from the portable fuel
container.
3. When done, clean the funnel or properly dispose
of it. Extra funnels can be purchased from your
authorized dealer if you choose to dispose of the funnel.
Note:For C-MAX Energi vehicles
press the fuel button located on the
instrument panel before performing
step 2.
FUEL CONSUMPTION
Filling the Tank
The advertised capacity is the indicated capacity and the empty reserve
combined. Indicated capacity is the difference in the amount of fuel in a
full tank and a tank when the fuel gauge indicates empty. Empty reserve
is the amount of fuel in the tank after the fuel gauge indicates empty.
Note:The amount of usable fuel in the empty reserve varies and should
not be relied upon to increase driving range. When refueling your vehicle
after the fuel gauge indicates empty, you might not be able to refuel the
full amount of the advertised capacity of the fuel tank due to the empty
reserve still present in the tank.
For consistent results when filling the fuel tank:
•Turn the ignition off before fueling; an inaccurate reading results if the
engine is left running.
•Use the same fill rate (low–medium–high) each time the tank is filled.
•Allow no more than two automatic click–offs when filling.
Results are most accurate when the filling method is consistent.
200Fuel and Refueling
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)