roof FORD C MAX HYBRID 2013 2.G Owners Manual

3. Clip the tether strap to the
anchor as shown.
4. Tighten the child safety seat tether strap according to the
manufacturer’s instructions.
If your child restraint system is equipped with a tether strap, and the
child restraint manufacturer recommends its use, Ford also recommends
its use.
CHILD SAFETY LOCKS
When these locks are set, the rear doors cannot be opened from the
inside.
The childproof locks are located on
the rear edge of each rear door and
must be set separately for each door.
•Driver side: turn
counterclockwise to lock
and clockwise to unlock.
•Passenger side: turn clockwise
to lock and counterclockwise to
unlock.
32Child Safety
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The Safety Canopy will deploy during significant side crashes or when a
certain likelihood of a rollover event is detected by the rollover sensor.
The Safety Canopy is mounted to the roof side-rail sheet metal, behind
the headliner, above each row of seats. In certain lateral crashes or
rollover events, the Safety Canopy will be activated, regardless of which
seats are occupied. The Safety Canopy is designed to inflate between the
side window area and occupants to further enhance protection provided
in side impact crashes and rollover events.
The system consists of:
•safety canopy curtain airbags
located above the trim panels
over the front and rear side
windows identified by wording
on the B-pillar trim.
•a flexible headliner which opens above the side doors to allow air
curtain deployment.
•crash sensors and monitoring system with readiness
indicator. SeeCrash Sensors and Airbag Indicatorin this
chapter.
Children 12 years old and under should always be properly restrained
in the rear seats. The Safety Canopy will not interfere with children
restrained using a properly installed child or booster seat because it is
designed to inflate downward from the headliner above the doors along
the side window opening.
The design and development of the Safety Canopy included
recommended testing procedures that were developed by a group of
automotive safety experts known as the Side Airbag Technical Working
Group. These recommended testing procedures help reduce the risk of
injuries related to the deployment of side airbags (including the Safety
Canopy).
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PRINCIPLES OF OPERATION
WARNING:Vehicle modifications involving braking system,
aftermarket roof racks, suspension, steering system, tire
construction or wheel and tire size may change the handling
characteristics of the vehicle and may adversely affect the performance
of the AdvanceTrac® system. In addition, installing any stereo
loudspeakers may interfere with and adversely affect the AdvanceTrac®
system. Install any aftermarket stereo loudspeaker as far as possible
from the front center console, the tunnel, and the front seats in order
to minimize the risk of interfering with the AdvanceTrac® sensors.
Reducing the effectiveness of the AdvanceTrac® system could lead to
an increased risk of loss of vehicle control, vehicle rollover, personal
injury and death.
WARNING:Remember that even advanced technology cannot
defy the laws of physics. It’s always possible to lose control of a
vehicle due to inappropriate driver input for the conditions. Aggressive
driving on any road condition can cause you to lose control of your
vehicle increasing the risk of personal injury or property damage.
Activation of the AdvanceTrac® system is an indication that at least
some of the tires have exceeded their ability to grip the road; this could
reduce the operator’s ability to control the vehicle potentially resulting
in a loss of vehicle control, vehicle rollover, personal injury and death.
If your AdvanceTrac® system activates, SLOW DOWN.
The AdvanceTrac® with Roll Stability Control™ system helps you keep
control of your vehicle when on a slippery surface. The electronic stability
control portion of the system helps avoid skids and lateral slides and roll
stability control helps avoid a vehicle rollover. The traction control system
helps avoid drive wheel spin and loss of traction. See theTraction Control
chapter for details on traction control system operation.
222Stability Control
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ACTIVE PARK ASSIST (IF EQUIPPED)
WARNING:This system is designed to be a supplementary park
aid. It may not work in all conditions and is not intended to
replace the driver’s attention and judgment. The driver is responsible
for avoiding hazards and maintaining a safe distance and speed, even
when the system is in use.
Note:The driver is always responsible for controlling the vehicle,
supervising the system and intervening if required.
The system detects an available parallel parking space and automatically
steers the vehicle into the space (hands-free) while you control the
accelerator, gearshift and brakes. The system visually and/or audibly
instructs the driver to park the vehicle.
The system may not function correctly if something passes between the
front bumper and the parking space (i.e. a pedestrian or cyclist) or if
the edge of the neighboring parked vehicle is high from the ground
(i.e. a bus, tow truck or flatbed truck).
Note:The sensors may not detect objects in heavy rain or other
conditions that cause disruptive reflections.
Note:The sensors may not detect objects with surfaces that absorb
ultrasonic waves.
The system should not be used if:
•a foreign object (i.e. bike rack or trailer) is attached to the front or
rear of the vehicle or at another location close to the sensors.
•an overhanging object (i.e. surfboard) is attached to the roof.
•the front bumper or side sensors are damaged (i.e. in a collision) or
obstructed by a foreign object (i.e. front bumper cover).
•a mini-spare tire is in use.
Parking Aids227
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THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined earlier in this chapter in theGetting the Services
You Needsection, you may be eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. During mediation, a representative of the BBB will contact
both you and Ford Motor Company to explore options for settlement of
the claim. If an agreement is not reached during mediation or you do not
want to participate in mediation, and if your claim is eligible, you may
participate in the arbitration process. An arbitration hearing will be
scheduled so that you can present your case in an informal setting
before an impartial person. The arbitrator will consider the testimony
provided and make a decision after the hearing.
Disputes submitted to the BBB AUTO LINE program are usually decided
within 40 days after you file your claim with the BBB. You are not bound
by the decision, and may reject the decision and proceed to court where
all findings of the BBB Auto Line dispute, and decision, are admissible
in the court action. Should you choose to accept the BBB AUTO LINE
decision, Ford is then bound by the decision, and must comply with the
decision within 30 days of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the information provided below,
please call or write to request a program application. You will be asked
for your name and address, general information about your new vehicle,
information about your warranty concerns, and any steps you have
already taken to try to resolve them. A Customer Claim Form will be
mailed that will need to be completed, signed and returned to the BBB
along with proof of ownership. Upon receipt, the BBB will review the
claim for eligibility under the Program Summary Guidelines.
You can get more information by calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be requested by calling the Ford
Motor Company Customer Relationship Center at 1-800-392-3673.
Note:Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
266Customer Assistance
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•Note:Suntan lotions and insect repellents can damage any painted
surface; if these substances come in contact with your vehicle, wash it
off as soon as possible.
•Remove any exterior accessories before entering a car wash.
Exterior Chrome
Note:Never use abrasive materials such as steel wool or plastic pads as
they can scratch the chrome surface.
Note:Do not use chrome cleaner, metal cleaner or polish on wheels and
wheel covers.
•Wash the vehicle first, using cool or lukewarm water and a neutral pH
shampoo, such as Motorcraft® Detail Wash.
•Use Motorcraft® Custom Bright Metal Cleaner. Apply the product as
you would a wax to clean bumpers and other chrome parts; allow the
cleaner to dry for a few minutes, then wipe off the haze with a clean,
dry rag.
•Do not apply cleaning product to hot surfaces and do not leave
cleaning product on chrome surfaces for a period of time exceeding
that which is recommended.
•Note:Using other non-recommended cleaners can result in severe
and permanent cosmetic damage.
Underbody
Flush the complete underside of your vehicle frequently. Keep body and
door drain holes free from packed dirt.
Cleaning Plastic Exterior Parts
Use only approved products to clean plastic parts.
•For routine cleaning, use Motorcraft® Detail Wash.
•If tar or grease spots are present, use Motorcraft® Bug and Tar
Remover.
WAXING
•Wash the vehicle first.
•Use a quality wax that does not contain abrasives.
•Do not allow paint sealant to come in contact with any non-body
(low-gloss black) colored trim, such as grained door handles, roof
racks, bumpers, side moldings, mirror housings or the windshield cowl
area. The paint sealant will grey or stain the parts over time.
Vehicle Care311
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ACCESSORIES
For a complete listing of the accessories that are available for your
vehicle, please contact your dealer or visit our online store at:
Accessories.Ford.com(U.S. only).
Ford Custom Accessories are available for your vehicle through your
local Ford or Ford of Canada dealer. Ford Motor Company will repair or
replace any properly dealer-installed Ford Custom Accessories found to
be defective in factory-supplied materials or workmanship during the
warranty period, as well as any component damaged by the defective
accessories. The accessories will be warranted for whichever provides
you the greatest benefit:
•
12 months or 12000 miles (20000 kilometers) (whichever occurs first), or
•the remainder of your new vehicle limited warranty.
Contact your dealer for details and a copy of the warranty.
Exterior style
•Hood deflectors
•Side window deflectors
•Splash guards
•Custom graphics*
Interior style
•Floor mats
Lifestyle
•Ash cup (smoker’s package)
•Soft cargo organizers
•Cargo net*
•Roof racks and carriers*
Peace of mind
•Keyless entry keypad
•Remote start
•Vehicle security systems
•Wheel locks
•Bumper mounted parking assist system*
Accessories357
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High-voltage battery
charging ...................................205
service disconnect ..................211
High-voltage shut off ................258
Hill start assist ..........................217
Homelink wireless control
system ........................................166
Hood ..........................................282
How to use voice commands ...438
I
Ignition ...............................175, 350
Illuminated visor mirror ...........103
Information displays .................114
Inspection/maintenance (I/M)
testing ........................................204
Instrument panel
cleaning ...................................314
cluster ......................................109
Intelligent Access Key ................59
J
Joining two calls
(multiparty/conference call) ....390
Jump-starting your vehicle ......259
K
Keyless entry system
autolock .....................................76
Keys .......................................58, 83
positions of the ignition .........175L
Lamps
bulb replacement
specifications chart ................309
fog lamps ...................................95
headlamps, flash to pass ..........92
interior lamps ...........................95
replacing bulbs .......302–303, 308
LATCH anchors ...........................28
Liftgate ............................74, 78–79
Lights, warning and indicator ..109
Listening to music ....................444
Load limits .................................241
Locks
autolock .....................................76
childproof ..................................32
doors ..........................................72
Lubricant specifications ...........351
Lug nuts ....................................349
M
Making and receiving calls .......467
MAP DVD - Loading and
Unloading ..................................467
Map icons ..................................520
Map mode ..................................518
Map preferences .......................517
Map updates ..............................521
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................420
Message center .........................114
warning messages ...................127
Index547
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