transmission FORD C MAX HYBRID 2014 2.G User Guide

Tire Pressure Monitoring System
Action
Message
Displays when one or more tires on your vehicle have low tire
pressure. See Tire Pressure Monitoring System (page 259).
Low Tire Pressure
Displays when the tire pressure monitoring system is
malfunctioning. If the warning stays on or continues to come on, contact your authorized dealer. See Tire Pressure
Monitoring System (page 259).
Tire Pressure Monitor
Fault
Displayed when a tire pressure sensor is malfunctioning, oryour spare tire is in use. For more information on how the
system operates under these conditions, see See Tire Pres-
sure Monitoring System (page 259). If the warning stays on or continues to come on, contact your authorized dealer as soon as possible.
Tire Pressure Sensor
Fault
Transmission Action
Message
Displays as a reminder to shift into park.
Shift to Park
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C-MAX (CCG) Information Displays

HomeLink Wireless Control
System (If Equipped)
WARNING
Do not use the system with any
garage door opener that does not
have the safety stop and reverse
feature as required by U.S. Federal Safety
Standards (this includes any garage door
opener manufactured before April 1, 1982).
A garage door opener which cannot detect
an object, signaling the door to stop and
reverse, does not meet current federal
safety standards. Using a garage door
opener without these features increases
the risk of serious injury or death. Note:
Make sure that the garage door and
security device are free from obstruction
when you are programming. Do not program
the system with the vehicle in the garage.
Note: Make sure you keep the original
remote control transmitter for use in other
vehicles as well as for future system
programming.
Note: We recommend that upon the sale
or lease termination of your vehicle, you
erase the programmed function buttons for
security reasons. See Erasing the function
button codes later in this section.
Note: You can program a maximum of
three devices. To change or replace any of
the three devices after it has been initially
programmed, you must first erase the
current settings. See Erasing the function
button codes later in this section. The universal garage door opener replaces
the common hand-held garage door
opener with a three-button transmitter
that is integrated into the driver
’s sun visor.
The system includes two primary features,
a garage door opener and a platform for
remote activation of devices within the
home. As well as being programmed for
garage doors, the system transmitter can
be programmed to operate entry gate
operators, security systems, entry door
locks and home or office lighting.
Additional system information can be
found online at www.homelink.com or by
calling the toll-free help line on
1-800-355-3515.
In-vehicle programming
This process is to program your hand-held
transmitter and your in-vehicle HomeLink
button.
Note: Put a new battery in the hand-held
transmitter. This will ensure quicker training
and accurate transmission of the
radio-frequency signal. 1.
With your vehicle parked outside of the
garage, turn your ignition to the
on
position, but do not start your vehicle.
2. Hold your hand-held garage door transmitter 1– 3 inches (2–8
centimeters) away from the HomeLink
button you want to program.
117
C-MAX (CCG) Universal Garage Door OpenerE142657 E142658

Ignition Modes
The keyless starting system has three
modes:
•
Off: Turns the ignition off.
• Without applying the brake pedal,
press and release the button once
when the ignition is in the on mode,
or when the vehicle is on but not
moving.
• On:
All electrical circuits are
operational and the warning lamps and
indicators illuminate.
• Without applying the brake pedal,
press and release the button once.
• Start:
Starts the vehicle. The engine
may not start when the vehicle starts.
• Press the brake pedal, and then
press the button until the vehicle
turns on.
STARTING A GASOLINE
ENGINE
When the engine starts for the first time
on your drive, the idle speed increases, this
helps to warm up the engine. If the engine
idle speed does not slow down
automatically, have your vehicle checked
by an authorized dealer. Before starting the vehicle, check the
following:
•
Make sure all occupants have fastened
their safety belts.
• Make sure the headlamps and
electrical accessories are off.
• Make sure the parking brake is on.
• Move the transmission selector lever
to position
P.
• Turn the ignition key to position
II. If
your vehicle is equipped with a keyless
ignition, see the following instructions.
Vehicles with an Ignition Key
Note: Do not touch the accelerator pedal.
1. Fully press the brake pedal.
2. Turn the key to position
III to start the
vehicle. Release the key when the
vehicle starts.
Note: Cranking may last for up to 15
seconds, or until the vehicle starts.
Note: If you cannot start the vehicle on the
first try, wait for a short period and try again.
Vehicles with Keyless Start
Note: Do not touch the accelerator pedal.
1. Fully press the brake pedal.
2. Press the button.
Note: The green ready indicator illuminates
letting you know that the vehicle is ready
for driving. Since your vehicle is equipped
with a silent key start, the engine may not
start at the time of the vehicle start. See
Hybrid Electric Vehicle
(page 129).
The system does not function if:
• The key frequencies are jammed.
• The key battery has no charge.
If you are unable to start the vehicle, do
the following:
125
C-MAX (CCG) Starting and Stopping the EngineE146431

3-button remote
5-button remote
1. Hold the key next to the steering
column as shown.
2. With the key in this position, you can use the start button to switch the
ignition on and start your vehicle.
Fast Restart
The fast restart feature allows you to
restart the vehicle within 20 seconds of
switching it off, even if a valid key is not
present.
Within 20 seconds of switching the vehicle
off, press the brake pedal and press the
button. After 20 seconds have expired, you
can no longer restart the vehicle without
the key present inside your vehicle. Once the vehicle has started, it remains
running until you press the button, even if
the system does not detect a valid key. If
you open and close a door while the vehicle
is running, the system searches for a valid
key. You cannot restart the vehicle if the
system does not detect a valid key within
20 seconds.
Switching Off the Vehicle When It
Is Stationary
Vehicles with an Ignition Key
1. Move the transmission selector lever
to position P.
2. Turn the key to position
0.
3. Apply the parking brake.
Vehicles with Keyless Start
1. Move the transmission selector lever to position
P.
2. Press the button once.
3. Apply the parking brake.
Note: This switches off the ignition, all
electrical circuits, warning lamps and
indicators.
Switching Off the Vehicle When It
Is Moving WARNING
Switching off the vehicle when the
vehicle is still moving will result in a
loss of brake and steering assistance.
The steering will not lock, but higher effort
will be required. When the ignition is
switched off, some electrical circuits,
warning lamps and indicators may also be
off. Vehicles with an Ignition Key
1. Move the transmission selector lever
to position
N and use the brakes to
bring your vehicle to a safe stop.
126
C-MAX (CCG) Starting and Stopping the EngineE145988 E142874

2. When your vehicle has stopped, move
the transmission selector lever to
position P and turn the key to position
0.
3. Apply the parking brake.
Vehicles with Keyless Start
1. Move the transmission selector lever to position
N and use the brakes to
bring your vehicle to a safe stop.
2. When your vehicle has stopped, move the transmission selector lever to
position
P.
3. Press and hold the button for one second, or press it three times within
two seconds.
4. Apply the parking brake.
Guarding Against Exhaust Fumes WARNING
If you smell exhaust fumes inside
your vehicle, have your vehicle
checked by your authorized dealer
immediately. Do not drive your vehicle if
you smell exhaust fumes. Carbon
monoxide is present in exhaust fumes.
Take precautions to avoid its dangerous
effects. Important Ventilating Information
If you stop your vehicle and leave it idling
for long periods, we recommend that you
do one of the following:
•
Open the windows at least 1 inch (2.5
centimeters)
• Set your climate control to outside air. ENGINE BLOCK HEATER
(IF
EQUIPPED) WARNINGS
Failure to follow engine block heater
instructions could result in property
damage or serious personal injury.
Do not use your heater with
ungrounded electrical systems or
two-pronged adapters. There is a risk
of electrical shock. Note:
The heater is most effective when
outdoor temperatures are below 0°F
(-18°C).
The heater acts as a starting aid by
warming the engine coolant. This allows
the climate control system to respond
quickly. The equipment includes a heater
element (installed in the engine block) and
a wire harness. You can connect the
system to a grounded 120-volt AC
electrical source.
We recommend that you do the following
for a safe and correct operation:
• Use a 16-gauge outdoor extension cord
that is product certified by
Underwriter ’s Laboratory (UL) or
Canadian Standards Association
(CSA). This extension cord must be
suitable for use outdoors, in cold
temperatures, and be clearly marked
Suitable for Use with Outdoor
Appliances. Do not use an indoor
extension cord outdoors. This could
result in an electric shock or become a
fire hazard.
• Use as short an extension cord as
possible.
• Do not use multiple extension cords.
127
C-MAX (CCG) Starting and Stopping the Engine

•
Very high or low outside temperature
(to provide system cooling or heating)
For C-MAX Energi vehicles, climate
control demands by passengers may
not directly cause the engine to run.
This only occurs when the high voltage
battery charge is low, or if the outside
temperature is cold enough to require
the engine to provide additional heat
for the cabin.
• Engine not warm enough to provide
passenger requested cabin
temperature.
Stopping: The gas engine may shut off
to conserve fuel as you come to a stop.
Restarting the vehicle is not required.
Simply step on the accelerator when you
are ready to drive.
Transmission Operation:
Due to the
technologically advanced,
electronically-controlled continuously
variable transaxle, you will not feel shift
changes like those of a non-hybrid vehicle.
Note: Since engine speed is controlled by
the transmission, it may seem elevated at
times. This is normal hybrid operation and
helps deliver fuel efficiency and
performance.
Neutral:
It is not recommended to idle the
vehicle in position N for an extended period
of time because this will discharge your
high voltage battery and decrease fuel
economy. The engine will not start or stop,
and cannot provide power to the hybrid
system in position
N.
Low Gear:
Low gear (position L) is
designed to mimic the enhanced engine
braking available in non-hybrid vehicles.
Low gear will produce high engine speeds
to provide necessary engine braking. This
is normal and will not damage your vehicle.
In low gear, the gas engine will remain on
more often than in position
D.
Reverse:
In position R, vehicle speed is
limited to 22 mph (35 km/h). Unique Hybrid Operating
Characteristics
Your vehicle behaves differently compared
to a non-hybrid. Here is a description of the
major differences:
Battery:
Your hybrid is equipped with a
high voltage battery. A cool battery ensures
battery life and provides the best possible
performance. Your hybrid high voltage
battery may periodically re-condition itself
to ensure maximum efficiency. You may
notice slight changes in driveability during
this process, but it is an important part of
your hybrid's high voltage battery
optimization features.
The high voltage battery is cooled by cabin
air drawn from vent holes in the trim panels
behind the rear seats. Avoid placing objects
at the vent holes that block airflow to the
high voltage battery.
Engine:
The engine speed in your hybrid
is not directly tied to your vehicle speed.
Your vehicle's engine and transmission are
designed to deliver the power you need at
the most efficient engine speed. During
heavy accelerations, your hybrid may reach
high engine speeds (up to 6000 RPM).
In prolonged mountainous driving, you may
see the engine tachometer changing
without your input. This is intentional and
maintains the battery charge level. You
may also notice during extended downhill
driving that your engine continues to run
instead of shutting off.
During this engine braking, the engine stays
on, but it is not using any fuel. You may also
hear a slight whine or whistle when
operating your vehicle. This is the normal
operation of the electric generator in the
hybrid system.
131
C-MAX (CCG) Unique Driving Characteristics

During certain events (such as vehicle
servicing) your low voltage 12-volt battery
may become disconnected or disabled.
Once the battery is reconnected and after
driving the vehicle, the engine may
continue to operate for three to five
seconds after the key is turned to off. This
is a normal condition.
Braking: Your hybrid is equipped with
standard hydraulic braking and
regenerative braking. Regenerative braking
is performed by your transmission and it
captures brake energy and stores it in your
high voltage battery.
Driving to optimize fuel economy
Note: Having your engine running is not
always an indication of inefficiency. In some
cases, it is actually more efficient than
driving in electric mode.
Your fuel economy should improve
throughout your hybrid's break-in period.
As with any vehicle, your driving habits and
accessory usage can significantly impact
your fuel economy. For best results, keep
in mind these tips:
• Keep the tires properly inflated and
only use the recommended size.
• Aggressive driving increases the
amount of energy required to move
your vehicle. In general, you can
achieve better fuel economy with mild
to moderate acceleration and
deceleration. Moderate braking is
particularly important since it allows
you to maximize the energy captured
by the regenerative braking system. Additional Tips:
•
Do not carry extra loads.
• Be mindful of adding external
accessories that may increase
aerodynamic drag.
• Observe posted speed limits.
• Perform all scheduled maintenance.
• There is no need to wait for your engine
to warm up. The vehicle is ready to
drive immediately after starting.
EV+ Mode
Your vehicle will recognize your frequent
destinations and allow for more EV driving
as you approach them. For example, when
nearing your home it should be easier to
stay in electric mode. The EV indicator will
display EV+ when this mode is active. You
should see this approximately 1/8 mile
(200 meters) from a frequent destination.
See
Information Displays (page 88).
Note: Frequent destinations are learned by
your vehicle after two to four weeks of use.
You can clear these destinations with a
Driving History reset through the Settings
menu.
Note: The EV+ feature can be turned on or
off through the Driver Assist section of the
Settings menu.
132
C-MAX (CCG) Unique Driving Characteristics

Frequently asked questions
Answer
Question
The high voltage battery is electrically isol-ated from the rest of the vehicle when the key is off. When you turn the key on, highvoltage contactors inside the battery are
closed to make the electricity available to
the motor/generator and enable the vehicle to drive. The clicks are the sound of thesecontactors as they close and open during start up and shut down.
What are the series of clicks from the cargo
area when I first turn the key in the ignition?
The vehicle's computer will determine if an
engine start is required at key-on. Silent keystart will start the engine if it is necessaryfor cabin heating, windshield defrost, or if
the outside temperature is low. (For C-MAX Energi vehicles, the engine may not berequired to operate these functions.)
Why does the engine sometimes start at
key-on?
There are several reasons the engine stayson for an extended amount of time when
you first start it. One common reason is to
ensure that the emissions components are warm enough to minimize tailpipe emis- sions. As the climate gets cooler, this engine-on time is extended.
Why does it take a long time before the
engine shuts down?
The engine is required to turn on above thisspeed to protect the transmission hard- ware.
Why does my engine never shut down
above 85 mph (137 km/h)
In order to ensure that the climate controlsystem can begin heating the cabin or
defrosting the windshield as soon as a driver requests it, the engine coolant
temperature has to be kept sufficiently hot. Keeping the engine on is required to main- tain the correct coolant temperature.
Why does my engine stay on when it is
extremely cold outside?
133
C-MAX (CCG) Unique Driving Characteristics

Answer
Question
Your vehicle's engine and transmission aredesigned to deliver the power you need atthe most efficient engine speed. This may be higher than expected during heavy
accelerations, and may fluctuate during
steady state driving. These are character-
istics of the Atkinson engine cycle and the transmission technology that help
maximize your hybrid's fuel economy.
Why does my engine rev up so high some-
times when I accelerate?
The fan noise comes from a fan located
next to the high voltage battery pack. This fan turns on when the battery requires
cooling air. The fan speed, and associated noise level, will change according to theamount of cooling required to maintain
good performance. Maintaining the battery temperature at optimal conditions also
prolongs the useful life of the battery and helps to achieve better fuel economy.
What is the fan noise I hear from the rear
of my hybrid?
Change the engine oil every 10000 miles
(16000 kilometers) or once per year under normal operating conditions.
What is the engine oil change service
interval?
Your hybrid vehicle can use E15 (15%
ethanol, 85% gasoline) fuel, but you may notice slightly reduced fuel economy
because ethanol contains less energy per
gallon than gasoline. Your hybrid vehicle is not designed to use E85 (85% ethanol).
Can I put E15 or E85 in my vehicle, and how
will it affect my fuel economy?
The high voltage battery system is designedto last the life of the vehicle and requires no maintenance.
How long will my high voltage battery last?
Does it need maintenance?
There are no provisions for charging the
high voltage battery from a power supply
external to the vehicle. (For C-MAX Energi
vehicles, the vehicle can be plugged into a
110-volt outlet with charge cord provided.)
Can you charge the battery with a plug into
an A/C outlet?
Yes. Your hybrid vehicle can be flat towed
without modification. See Towing (page
182).
Can I tow the hybrid behind my motor home
with all four wheels down?
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C-MAX (CCG) Unique Driving Characteristics

Do not make any unauthorized changes to
your vehicle or engine. By law, vehicle
owners and anyone who manufactures,
repairs, services, sells, leases, trades
vehicles, or supervises a fleet of vehicles
are not permitted to intentionally remove
an emission control device or prevent it
from working. Information about your
vehicle
’s emission system is on the Vehicle
Emission Control Information Decal
located on or near the engine. This decal
also lists engine displacement
Please consult your warranty information
for complete details.
On-Board Diagnostics (OBD-II)
Your vehicle is equipped with a computer
that monitors the engine ’s emission control
system. This system is commonly known
as the on-board diagnostics system
(OBD-II). The OBD-II system protects the
environment by ensuring that your vehicle
continues to meet government emission
standards. The OBD-II system also assists
your authorized dealer in properly servicing
your vehicle. When the service engine soon
indicator illuminates, the OBD-II
system has detected a
malfunction. Temporary malfunctions may
cause the service engine soon indicator to
illuminate. Examples are:
1. The vehicle has run out of fuel —the
engine may misfire or run poorly.
2. Poor fuel quality or water in the fuel —the engine may misfire or run
poorly.
3. The fuel fill inlet may not have been properly closed. See Refueling (page
138).
4. Driving through deep water —the
electrical system may be wet. These temporary malfunctions can be
corrected by filling the fuel tank with good
quality fuel, properly closing the fuel fill
inlet or letting the electrical system dry out.
After three driving cycles without these or
any other temporary malfunctions present,
the service engine soon indicator should
stay off the next time the engine is started.
A driving cycle consists of a cold engine
startup followed by mixed city/highway
driving. No additional vehicle service is
required.
If the service engine soon indicator remains
on, have your vehicle serviced at the first
available opportunity. Although some
malfunctions detected by the OBD-II may
not have symptoms that are apparent,
continued driving with the service engine
soon indicator on can result in increased
emissions, lower fuel economy, reduced
engine and transmission smoothness, and
lead to more costly repairs.
Readiness for
Inspection/Maintenance (I/M)
Testing
Some state/provincial and local
governments may have
Inspection/Maintenance (I/M) programs
to inspect the emission control equipment
on your vehicle. Failure to pass this
inspection could prevent you from getting
a vehicle registration.
If the service engine soon
indicator is on or the bulb does
not work, the vehicle may need
to be serviced. See On-Board Diagnostics.
Your vehicle may not pass the I/M test if
the service engine soon indicator is on or
not working properly (bulb is burned out),
or if the OBD-II system has determined
that some of the emission control systems
have not been properly checked. In this
case, the vehicle is considered not ready
for I/M testing.
144
C-MAX (CCG) Fuel and Refueling