wheel FORD C MAX HYBRID 2014 2.G Owners Manual

Introduction
About This Manual...........................................7
Symbols Glossary
.............................................7
Data Recording
..................................................9
California Proposition 65..............................11
Perchlorate.........................................................11
Ford Credit
..........................................................11
Replacement Parts Recommendation
........................................11
Special Notices................................................12
Mobile Communications Equipment.....................................................12
Export Unique Options..................................13
Child Safety
General Information
.......................................14
Installing Child Seats.....................................15
Booster Seats...................................................21
Child Seat Positioning
..................................23
Child Safety Locks
.........................................24
Safety Belts
Principle of Operation..................................26
Fastening the Safety Belts..........................27
Safety Belt Height Adjustment
.................29
Safety Belt Warning Lamp and Indicator Chime.............................................................30
Safety Belt Minder.........................................30
Child Restraint and Safety Belt Maintenance................................................32
Personal Safety System ™
Personal Safety System ™
..........................33
Supplementary Restraints System
Principle of Operation..................................34
Driver and Passenger Airbags....................35
Front Passenger Sensing System............36
Side Airbags
.....................................................38 Driver Knee Airbag
.........................................39
Safety Canopy ™
............................................39
Crash Sensors and Airbag Indicator
.........41
Airbag Disposal
...............................................42
Keys and Remote Controls
General Information on Radio Frequencies..................................................43
Remote Control..............................................43
Replacing a Lost Key or Remote Control...........................................................48
MyKey ™
Principle of Operation..................................49
Creating a MyKey
...........................................50
Clearing All MyKeys.......................................50
Checking MyKey System Status..............50
Using MyKey With Remote Start Systems..........................................................51
MyKey Troubleshooting
...............................52
Locks
Locking and Unlocking.................................55
Manual Liftgate
..............................................59
Power Liftgate
................................................60
Security
Passive Anti-Theft System
.........................63
Anti-Theft Alarm
............................................64
Steering Wheel
Adjusting the Steering Wheel
...................65
Audio Control..................................................65
Voice Control...................................................66
Cruise Control
.................................................66
Information Display Control
......................66
Wipers and Washers
Windshield Wipers
........................................68
Autowipers.......................................................68
1
C-MAX (CCG) Table of Contents

High Voltage Battery
General Information....................................146
Charging the High Voltage Battery........148
High Voltage Battery Cut-Off Switch............................................................151
Transmission
Automatic Transmission............................153
Brakes
General Information
....................................156
Hints on Driving With Anti-Lock Brakes............................................................157
Parking Brake
..................................................157
Hill Start Assist
..............................................157
Traction Control
Principle of Operation.................................159
Using Traction Control................................159
Stability Control
Principle of Operation................................160
Using Stability Control
................................161
Parking Aids
Parking Aid
......................................................162
Active Park Assist.........................................164
Rear View Camera.......................................168
Cruise Control
Principle of Operation..................................171
Using Cruise Control
.....................................171
Driving Aids
Steering
.............................................................173
Load Carrying
Rear Under Floor Storage..........................174
Luggage Covers.............................................174
Load Limit
........................................................175 Towing
Towing a Trailer.............................................182
Transporting the Vehicle............................182
Towing the Vehicle on Four Wheels......182
Driving Hints
Breaking-In.....................................................184
Economical Driving......................................184
Driving Through Water
................................185
Floor Mats
.......................................................186
Roadside Emergencies
Roadside Assistance...................................187
Hazard Warning Flashers
..........................188
Fuel Shutoff
...................................................188
Jump-Starting the Vehicle........................188
Collision, Damage or Fire Event...............191
Post-Crash Alert System...........................193
Customer Assistance
Getting the Services You Need...............194
In California (U.S. Only).............................195
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)......................196
Utilizing the Mediation/Arbitration Program (Canada Only)
........................196
Getting Assistance Outside the U.S. and Canada.........................................................197
Ordering Additional Owner's Literature.....................................................198
Reporting Safety Defects (U.S. Only).............................................................198
Reporting Safety Defects (Canada Only)
.............................................................199
Fuses
Fuse Specification Chart..........................200
Changing a Fuse...........................................207
Maintenance
General Information
...................................209
3
C-MAX (CCG) Table of Contents

Opening and Closing the Hood.............209
Under Hood Overview - 2.0L Hybrid......210
Engine Oil Dipstick........................................212
Engine Oil Check...........................................212
Engine Coolant Check.................................213
Automatic Transmission Fluid
Check.............................................................217
Brake Fluid Check..........................................217
Power Steering Fluid Check......................217
Washer Fluid Check......................................217
Fuel Filter..........................................................217
Changing the 12V Battery..........................218
Checking the Wiper Blades......................219
Changing the Wiper Blades......................219
Adjusting the Headlamps..........................221
Removing a Headlamp
..............................222
Changing a Bulb...........................................222
Bulb Specification Chart...........................227
Changing the Engine Air Filter.................229
Vehicle Care
General Information
....................................232
Cleaning Products.......................................232
Cleaning the Exterior
..................................232
Waxing
.............................................................233
Cleaning the Engine
....................................233
Cleaning the Windows and Wiper Blades..........................................................234
Cleaning the Interior...................................234
Cleaning the Instrument Panel and Instrument Cluster Lens.......................234
Cleaning Leather Seats
.............................235
Repairing Minor Paint Damage
..............236
Cleaning the Alloy Wheels
.......................236
Vehicle Storage
............................................236
Wheels and Tires
Temporary Mobility Kit..............................239
Tire Care
..........................................................245
Using Snow Chains.....................................259 Tire Pressure Monitoring System..........259
Technical Specifications
...........................263
Capacities and Specific- ations
Engine Specifications
................................265
Motorcraft Parts..........................................266
Vehicle Identification Number................267
Vehicle Certification Label.......................267
Transmission Code Designation............268
Technical Specifications..........................269
Audio System
General Information
....................................272
Audio unit - Vehicles With: AM/FM/CD/ SYNC.............................................................273
Audio unit - Vehicles With: Premium AM/ FM/CD..........................................................275
Audio unit - Vehicles With: Sony AM/FM/ CD
...................................................................277
Digital Radio
..................................................280
Satellite Radio..............................................282
Audio Input Jack...........................................285
USB Port
.........................................................285
Media Hub......................................................286
SYNC™
General Information
...................................287
Using Voice Recognition...........................289
Using SYNC™ With Your Phone.............291
SYNC™ Applications and Services......302
Using SYNC™ With Your Media Player...........................................................308
SYNC™ Troubleshooting
..........................316
MyFord Touch ™
General Information
....................................322
Settings...........................................................330
Entertainment...............................................341
Phone...............................................................359
4
C-MAX (CCG) Table of Contents

The event data recorder in this vehicle
is designed to record such data as:
•
How various systems in your vehicle
were operating;
• Whether or not the driver and
passenger safety belts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or
the brake pedal; and
• How fast the vehicle was traveling;
and
• Where the driver was positioning
the steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
Note: Event data recorder data is
recorded by your vehicle only if a
non-trivial crash situation occurs; no data
is recorded by the event data recorder
under normal driving conditions and no
personal data or information (e.g., name,
gender, age, and crash location) is
recorded (see limitations regarding 911
Assist and Traffic, directions and
Information privacy below). However,
parties, such as law enforcement, could
combine the event data recorder data
with the type of personally identifying
data routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event
data recorder is needed. In addition to
the vehicle manufacturer, other
parties, such as law enforcement, that
have such special equipment, can read
the information if they have access to
the vehicle or the event data recorder.
Ford Motor Company and Ford of
Canada do not access event data
recorder information without obtaining
consent, unless pursuant to court order or where required by law enforcement,
other government authorities or other
third parties acting with lawful
authority. Other parties may seek to
access the information independently
of Ford Motor Company and Ford of
Canada.
Note:
Including to the extent that any
law pertaining to Event Data Recorders
applies to SYNC or its features, please
note the following: Once 911 Assist (if
equipped) is enabled (set ON), 911 Assist
may, through any paired and connected
cell phone, disclose to emergency
services that the vehicle has been in a
crash involving the deployment of an
airbag or, in certain vehicles, the
activation of the fuel pump shut-off.
Certain versions or updates to 911 Assist
may also be capable of being used to
electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other
details about the vehicle or crash or
personal information about the
occupants to assist 911 operators to
provide the most appropriate emergency
services. If you do not want to disclose
this information, do not activate the 911
Assist feature. See SYNC™ (page 287).
Additionally, when you connect to
Traffic, Directions and Information (if
equipped, U.S. only), the service uses
GPS technology and advanced vehicle
sensors to collect the vehicle ’s current
location, travel direction, and speed
(“ vehicle travel information ”), only to
help provide you with the directions,
traffic reports, or business searches
that you request. If you do not want
Ford or its vendors to receive this
information, do not activate the
service. Ford Motor Company and the
10
C-MAX (CCG) Introduction

ADJUSTING THE STEERING
WHEEL
WARNING
Do not adjust the steering wheel
when your vehicle is moving.
Note:
Make sure that you are sitting in the
correct position. See Sitting in the Correct
Position (page 110). 1. Unlock the steering column.
2.
Adjust the steering wheel to the desired
position. 3. Lock the steering column.
AUDIO CONTROL
(IF EQUIPPED)
Select the required source on the audio
unit.
You can operate the following functions
with the control: Volume up
A
Seek up or next
B
65
C-MAX (CCG) Steering Wheel122E95178 3E95179 C
DA
B
E129463

Volume down
C
Seek down or previous
D
Seek, Next or Previous
Press the seek button to:
• tune the radio to the next or previous
stored preset
• play the next or the previous track.
Press and hold the seek button to:
• tune the radio to the next station up or
down the frequency band
• seek through a track.
VOICE CONTROL (IF EQUIPPED) Pull the control to select or deselect voice
control. See
SYNC™ (page 287). See
MyFord Touch ™ (page 322). CRUISE CONTROL
See
Cruise Control (page 171).
INFORMATION DISPLAY
CONTROL See
Information Displays (page 88).
66
C-MAX (CCG) Steering WheelE129464 E142437 E130248

Multimedia Controls (If Equipped)
Use the arrows on the right side of the
steering wheel to navigate through the
menus. Press
OK to make a selection.
67
C-MAX (CCG) Steering WheelE145434

Common Displays
Fuel Economy Displays:
Displays your average and instantaneous
fuel economy on most Display Mode
screens.
Note:
You can reset your average fuel
economy by pressing and holding the OK
button on the left hand steering wheel
controls. Average fuel economy cannot be
reset while on the MyView screen.
• Average Fuel Economy - is
continuously averaged since the last
reset. You can reset your average fuel
economy by pressing and holding the
OK button on the left hand steering
wheel controls. For Energi vehicles both
Hybrid and Plug-in Power mode
operation will be included in the
calculation.
• Instantaneous Fuel Economy - If your
instantaneous fuel economy is greater
than the maximum value displayed, a
+ sign will be shown next to the
maximum scale number. When the
vehicle is operating on battery power
only, EV is displayed and the gauge fill
is shown in blue.
Battery Gauge:
Note: Battery gauge information can be
individually selected on or off through
Battery Display in the Options sub-menu.
From any main display a right arrow press
on the steering wheel controls will take you
to the Options sub-menu.
Note: For Energi vehicles there are two
versions of the battery gauge. When the
vehicle is in Hybrid Mode the information is
shown with a simple battery graphic. When
in Plug-in Power Mode an enhanced battery
graphic is provided and available electric
range is added to the display. The high voltage battery gauge appears
on the right side of the information display
screen. This provides Charge Fill (State of
Charge), Charge Assist and Regen Display.
•
Charge Fill (Hybrid Mode) - The fill
level, or State of Charge indicates the
amount of energy stored in the high
voltage battery as a percent of total
energy capacity. The level will increase
or decrease as the battery charges and
discharges during normal operation.
• Charge Fill (Energi Plug-in Power
Mode) - The fill level indicates the
amount of energy stored in the high
voltage battery which is available for
Plug-in Power Mode. A full fill
represents the total amount of energy
you can get from an external charge
(plugging your vehicle in). When the fill
reaches empty your vehicle will
automatically enter Hybrid Mode.
Note: The Charge Fill is always shown for
Plug-in Power Mode, even if Charge Fill is
not selected under Battery Display in the
Options sub-menu.
82
C-MAX (CCG) Instrument Cluster

GENERAL INFORMATION
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving Various systems on your vehicle can be
controlled using the information display
controls on the steering wheel.
Corresponding information is displayed in
the information display.
Information Display Controls
•
Press the up and down arrow buttons
to scroll through and highlight the
options within a menu.
• Press the right arrow button to enter a
sub-menu. •
Press the left arrow button to exit a
menu.
• Press and hold the left arrow button at
any time to return to the main menu
display (escape button).
• Press the OK button to choose and
confirm settings or messages.
Main menu
From the main menu bar on the left side
of the information display, you can choose
from the following categories: Display Mode
Trip 1 & 2
Fuel Economy
Information
Settings
Scroll up or down to highlight one of the
categories, then press the right arrow key
or OK to enter into that category. Press the
left arrow key as needed to exit back to the
main menu.
Display Mode Use the up and down arrow
buttons to choose between the
following display options.
Note: The cluster will remember menu level
2 state when the individual key state is
changed from RUN to the OFF position.
88
C-MAX (CCG) Information DisplaysE162394 E144639 E138660 E144640 E144642 E100023 E144639

Empower
Empower adds an engine on/off threshold
to the power demand gauge from
Enlighten. The threshold is shown as a blue
double outline. The gauge is designed to
show you how close you are to the gasoline
engine on/off threshold and how much
power you are requesting based on how
far you press the accelerator pedal.
When power demand is below the
threshold the vehicle is operating on
battery power only with the engine off, EV
is displayed and the gauge fill is shown in
blue.
When power demand exceeds the
threshold both the engine and the high
voltage battery provide power and the
gauge fill is white.
When power demand surpasses the amber
indicator, this level of demand and
associated fuel economy are shown in
amber.
Note:
You can reset your average fuel
economy by pressing and holding the OK
button on the left hand steering wheel
controls.
MyView
You can choose what to display in this
view. Selecting Change MyView in the
options menu allows you to scroll through
two columns of content choices.
• Press the up or down arrow to view
content.
• Use the right and left arrows to move
between the left column content and
the middle column content.
• The right column is reserved for the
Battery Gauge and the Fuel Gauge.
Once you have your desired content
showing in each column then press
OK to
save. This becomes your new MyView
screen. Unique content available in MyView:
•
Accessory Power — Indicates electrical
power demands from your vehicle ’s
accessory systems. Accessories use
power but do not contribute to
propelling the vehicle. The gauge
separately displays power demand in
kilowatts (kW) for climate and other
accessories.
Climate includes the power being used by
high voltage climate control components
such as the electric A/C compressor and
the electric heater (Energi vehicles only)
Other includes all power being used by the
low voltage accessories (cabin fans,
headlights, heated seats, etc.).
• Coolant Temp – Indicates engine
coolant temperature. At normal
operating temperature, the level
indicator will be white and will be in the
normal range (between H and C). If the
engine coolant temperature exceeds
the normal range, the level indicator
will change to red to indicate that the
engine is overheating. Stop the vehicle
as soon as safely possible, turn off the
vehicle and let the engine cool.
The thermometer indicator next to the
gauge will illuminate in blue or white to
indicate the following (not available for
Energi vehicles):
• Blue thermometer - This indicates that
the hybrid system is not warm enough
to allow EV operation. The gasoline
engine will typically run continuously
when the indicator is blue.
92
C-MAX (CCG) Information Displays