USB FORD C MAX HYBRID 2015 2.G Owner's Guide

"USB" or "SD CARD"
"Shuffle off"
"What's this?" "Help"
* If you have said you would like to browse
your USB or SD card, the system prompts
you to specify what you would like to
browse. When prompted, see the following
"Browse" chart.
** These commands are only available in
USB mode and are device-dependent. "BROWSE"
"Album " "All albums""All artists"
"All audiobooks" "All authors"
"All composers" "All folders""All genres"
"All movies" *
"All music videos" *
"All playlists"
"All podcasts" "All songs"
"All TV shows" *
"All video playlists" *
"All video podcasts" * "BROWSE"
"All videos" *
"Artist "
"Audiobook " "Author "
"Composer " "Folder ""Genre "
"Playlist "
"Podcast "
"TV show " *
"Video " *
"Video playlist " *
"Video podcast " *
"Help"
* This command is only available in USB
mode and is device-dependent.
Supported Media Players, Formats
and Metadata Information
SYNC is capable of hosting nearly any
digital media player, including iPod,
Zune ™, plays from device players, and
most USB drives. Supported audio formats
include MP3, WMA, WAV and AAC.
It is also able to organize your indexed
media from your playing device by
metadata tags. Metadata tags, which are
descriptive software identifiers embedded
in the media files, provide information
about the file.
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If your indexed media files contain no
information embedded in these metadata
tags, SYNC may classify the empty
metadata tags as Unknown.
In order to playback video from your iPod
or iPhone, you must have a special
combination USB/RCA composite video
cable (which you can buy from Apple).
When you connect the cable to your iPod
or iPhone, plug the other end into both the
RCA jacks and the USB port.
Bluetooth Audio
Your system allows you to stream audio
over your vehicle's speakers from your
connected, Bluetooth-enabled cellular
phone. To access, press the lower
left-hand corner on the
touchscreen, then select the
BT
Stereo tab.
Bluetooth Audio Voice Commands If you are listening to a Bluetooth
audio device, press the voice
button on the steering wheel
control. When prompted, say "Next song",
"Pause", "Play" or "Previous song".
If you are not listening to a Bluetooth audio
device, press the voice button and, after
the tone, say "Next song", "Pause", "Play"
or "Previous song".
A/V Inputs WARNINGS
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend WARNINGS
against the use of any handheld device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. For safety reasons, do not connect
or adjust the settings on your
portable music player while your
vehicle is moving. Store the portable music player in a
secure location, such as the center
console or the glove box, when your
vehicle is moving. Hard objects may
become projectiles in a crash or sudden
stop, which may increase the risk of serious
injury. The audio extension cable must be
long enough to allow the portable music
player to be safely stored while your
vehicle is moving. Your A/V inputs allow you to connect an
auxiliary audio/video source (such as a
gaming system or a personal camcorder)
by connecting RCA cords (not included)
to these input jacks. The jacks are yellow,
red and white and are located either
behind a small access door on the
instrument panel or in your center console.
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(If Equipped)E142611 E142599 E142622

You can also use the A/V inputs as an
auxiliary input jack to play music from your
portable music player over your vehicle's
speakers. Plug in your 1/8 inch (3.5
millimeter) RCA adapter into the two left
A/V input jacks (red and white).
Press the lower left-hand corner of the
touchscreen, and then select A/V In.
To use the auxiliary input jack feature,
make sure that your portable music player
is designed for use with headphones and
that it is fully charged. You also need an
audio extension cable with stereo male 1/8
inch (3.5 millimeter) connectors at one end
and a RCA jack at the other.
1. Switch off the vehicle, radio and portable music player. Set the parking
brake and put the transmission in
position
P.
2. Attach one end of the audio extension
cable to the headphone output of your
player and the other end into the
adapter in one of the two left-hand A/V
input jacks (white or red) inside the
center console.
3. Press the lower left-hand corner on the
touchscreen. Select either a tuned FM
station or a CD (if there is a CD already
loaded into the system).
4. Adjust the volume as desired.
5. Switch the portable music player on and adjust the volume to half the
maximum.
6. Press the lower left-hand corner on the
touchscreen. Select the
A/V In tab.
(You should hear audio from your
portable music player although it may
be low.) 7. Adjust the sound on your portable
music player until it reaches the level
of the FM station or CD by switching
back and forth between the controls.
In order to playback video from your iPod
or iPhone, you must have a special
combination USB/RCA composite video
cable (which you can buy from Apple).
When you connect the cable to your iPod
or iPhone, plug the other end into both the
RCA jacks and the USB port.
Troubleshooting
• Do not connect the audio input jack to
a line level output. The jack only works
correctly with devices that have a
headphone output with a volume
control.
• Do not set the portable music player's
volume level higher than is necessary
to match the volume of the CD or FM
radio as this causes distortion and
reduces sound quality.
• If the music sounds distorted at lower
listening levels, turn the portable music
player volume down. If the problem
persists, replace or recharge the
batteries in the portable media player.
• Control the portable media player in
the same manner when used with
headphones, as the auxiliary input jack
does not provide control (such as Play
or Pause) over the attached portable
media player.
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review MyFord Touch
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USB and media issues
Possible solution(s)
Possible cause(s)
Issue
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
This may be a possible
device malfunction.
I am having trouble
connecting my device.
Make sure you are using the
manufacturer's cable.
Make sure you insert the
USB cable correctly into the
device and the USB port.
Make sure that the device
does not have an auto-
install program or active
security settings.
Make sure you are not
leaving the device in your
vehicle during very hot or
cold temperatures.
This is a device limitation.
SYNC does not recognize
my device when I turn on the
car.
Review the device compatib-
ility chart on the SYNC
website to confirm your
phone supports the
Bluetooth audio streaming
function.
This is a phone-dependent
feature.
The device is not connected.
Bluetooth audio does not
stream.
Make sure you correctly
connect the device to SYNC,
and that you have pressed
play on your device.
You can also preform the
MyFord Touch reset
procedure.
Make sure that all song
details are populated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC does not recognize
music that is on my device.
Some devices require you to
change the USB settings
from mass storage to MTP
class.
The file may be corrupted.
The song may have copy-
right protection, which does
not allow it to play.
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review MyFord Touch
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Driver and Passenger Airbags....................35
Children and Airbags........................................... 35
Proper Driver and Front Passenger Seating Adjustment........................................................ 35
Driver Knee Airbag.........................................39
Driving Aids......................................................172
Driving Hints...................................................183
Driving Through Water...............................184
DRL See: Daytime Running Lamps.......................... 72
E
Economical Driving
......................................183
Electric Vehicle Information....................369 Power...................................................................... 376
Settings (Energi Only)..................................... 370
Emission Control System
..........................142
On-Board Diagnostics (OBD-II).................... 143
Readiness for Inspection and Maintenance (I/M) Testing................................................... 144
End User License Agreement.................409 SYNC End User License Agreement
(EULA)............................................................. 409
Engine Block Heater....................................126 Using the Engine Block Heater....................... 127
Engine Coolant Check
.................................214
Adding Coolant.................................................... 215
Adding Engine Coolant..................................... 216
Adding Inverter System Controller Coolant.............................................................. 216
Checking the Engine Coolant......................... 214
Checking the Inverter System Controller Coolant.............................................................. 215
Engine Coolant and Inverter System Controller Coolant......................................... 214
Recycled Engine Coolant................................. 216
Severe Climates.................................................. 216
What You Should Know About Fail-Safe Cooling............................................................... 217
Engine Immobilizer See: Passive Anti-Theft System..................... 62
Engine Oil Check...........................................213 Adding Engine Oil................................................ 213
Low Engine Use................................................... 214
Engine Oil Dipstick........................................213
Engine Specifications................................266 Entertainment..............................................345
A/V Inputs............................................................ 362
AM/FM Radio....................................................... 347
Bluetooth Audio................................................. 362
Browsing Device Content............................... 346
CD........................................................................\
..... 357
SD Card Slot and USB Port........................... 358
SIRIUS® Satellite Radio (If Activated)........................................................ 352
Supported Media Players, Formats and Metadata Information................................. 361
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
Extended Service Plan (ESP).................424 SERVICE PLANS (CANADA ONLY)............425
SERVICE PLANS (U.S. Only)......................... 424
Exterior Mirrors
.................................................77
Fold-Away Exterior Mirrors............................... 78
Heated Exterior Mirrors...................................... 78
Integrated Blind Spot Mirrors........................... 78
Power Exterior Mirrors......................................... 77
Signal Indicator Mirrors...................................... 78
F
Fastening the Safety Belts..........................27 Safety Belt Extension Assembly.................... 29
Safety Belt Locking Modes............................... 28
Using Safety Belts During Pregnancy...........27
Flat Tire Inflation See: Temporary Mobility Kit.......................... 240
Floor Mats
.......................................................185
Fog Lamps - Front See: Front Fog Lamps......................................... 73
Ford Credit
..........................................................11
(U.S. Only)................................................................. 11
Front Fog Lamps.............................................73
Front Passenger Sensing System............36
Fuel and Refueling
.......................................134
Fuel Consumption.........................................141
Calculating Fuel Economy.............................. 142
Filling the Tank..................................................... 142
Fuel Filter.........................................................218
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Index

U
Under Hood Overview - Hybrid Electric
Vehicle (HEV).............................................210
Under Hood Overview - Plug-In Hybrid Electric Vehicle (PHEV)...........................212
Unique Driving Characteristics................128
Universal Garage Door Opener................116 HomeLink Wireless Control System.............116
USB Port
.........................................................286
Using Cruise Control....................................170
ECO Cruise Control.............................................. 171
Switching Cruise Control Off........................... 171
Switching Cruise Control On.......................... 170
Using MyKey With Remote Start Systems..........................................................53
Using Snow Chains
....................................260
Using Stability Control...............................160 AdvanceTrac® with Roll Stability Control ™
(RSC®)............................................................. 160
Using SYNC™ With Your Media Player.............................................................310
Accessing Your Play Menu.............................. 314
Connecting Your Digital Media Player to the USB Port........................................................... 310
Media Menu Features........................................ 313
Media Voice Commands................................... 311
System Settings.................................................. 316
What's Playing?................................................... 311
Using SYNC™ With Your Phone............292 Accessing Features through the Phone
Menu................................................................. 296
Accessing Your Phone Settings................... 299
Making Calls........................................................ 295
Pairing a Phone for the First Time...............293
Pairing Subsequent Phones.......................... 293
Phone Options during an Active Call.........295
Phone Voice Commands................................ 293
Receiving Calls.................................................... 295
System Settings................................................ 300
Text Messaging.................................................. 298
Using Traction Control................................158 Switching the System Off Using a
Switch................................................................ 158
Switching the System Off Using the Information Display Controls.................... 158
System Indicator Lights and Messages.......................................................... 158Using Voice Recognition
...........................290
Initiating a Voice Session............................... 290
System Interaction and Feedback...............291
Utilizing the Mediation/Arbitration Program (Canada Only).........................196
V
Vehicle Care
...................................................233
General Information.......................................... 233
Vehicle Certification Label.......................268
Vehicle Identification Number
...............268
Vehicle Storage.............................................237 Battery................................................................... 238
Body........................................................................\
238
Brakes.................................................................... 239
Cooling system................................................... 238
Engine.................................................................... 238
Fuel system.......................................................... 238
General.................................................................. 238
Miscellaneous..................................................... 239
Removing Vehicle From Storage.................239
Tires........................................................................\
239
Ventilation See: Climate Control......................................... 104
VIN See: Vehicle Identification Number............268
Voice Control
...................................................65
MyFord Touch® Controls.................................. 65
451
C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Index