charging FORD C MAX HYBRID 2015 2.G Owners Manual

High Voltage Battery
General Information....................................145
Charging the High Voltage Battery.........147
High Voltage Battery Cut-Off
Switch...........................................................150
Transmission
Automatic Transmission............................152
Brakes
General Information
....................................155
Hints on Driving With Anti-Lock Brakes...........................................................156
Parking Brake.................................................156
Hill Start Assist..............................................156
Traction Control
Principle of Operation
.................................158
Using Traction Control................................158
Stability Control
Principle of Operation.................................159
Using Stability Control...............................160
Parking Aids
Parking Aid.......................................................161
Active Park Assist.........................................163
Rear View Camera........................................167
Cruise Control
Principle of Operation.................................170
Using Cruise Control....................................170
Driving Aids
Steering.............................................................172
Load Carrying
Rear Under Floor Storage..........................173
Luggage Covers
..............................................173
Load Limit
........................................................174 Towing
Towing a Trailer..............................................181
Transporting the Vehicle.............................181
Towing the Vehicle on Four Wheels.......181
Driving Hints
Breaking-In......................................................183
Economical Driving
......................................183
Driving Through Water
...............................184
Floor Mats
.......................................................185
Roadside Emergencies
Roadside Assistance..................................186
Hazard Warning Flashers...........................187
Fuel Shutoff....................................................187
Jump Starting the Vehicle.........................188
Collision, Damage or Fire Event...............191
Post-Crash Alert System...........................193
Customer Assistance
Getting the Services You Need...............194
In California (U.S. Only).............................195
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)......................196
Utilizing the Mediation/Arbitration Program (Canada Only)
........................196
Getting Assistance Outside the U.S. and Canada.........................................................197
Ordering Additional Owner's Literature.....................................................198
Reporting Safety Defects (U.S. Only).............................................................198
Reporting Safety Defects (Canada Only)
.............................................................199
Fuses
Fuse Specification Chart..........................200
Changing a Fuse..........................................208
Maintenance
General Information
...................................209
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Table of Contents

Charge Assist
The up and down arrows provide
information about the energy going into
and out of the high voltage battery. The up
arrow above the battery indicates battery
charging such as from regenerative braking.
The down arrow below the battery
indicates battery discharging to provide
power for propulsion or vehicle
accessories.
Regen Active
A circular arrow symbol appears in the
center of the battery gauge when energy
is being recaptured through the
regenerative braking system.
This feature can be switched on or off in
the information displays settings menu.
See General Information (page 88).
Fuel Gauge:
Note: The fuel gauge may vary slightly
when your vehicle is moving or on a gradient. Switch the ignition on. The fuel gauge will
indicate approximately how much fuel is
left in the fuel tank. The arrow adjacent to
the fuel pump symbol indicates on which
side of your vehicle the fuel filler door is
located.
The needle should move toward F when
you refuel your vehicle. If the needle points
to E after adding fuel, this indicates your
vehicle needs service soon.
After refueling some variability in needle
position is normal:
•
It may take a short time for the needle
to reach F after leaving the gas station.
This is normal and depends upon the
slope of pavement at the gas station.
• The fuel amount dispensed into the
tank is a little less or more than the
gauge indicated. This is normal and
depends upon the slope of pavement
at the gas station.
• If the gas station nozzle shuts off
before the tank is full, try a different
gas pump nozzle.
Low Fuel Reminder
A low fuel reminder triggers when the fuel
gauge needle is at 1/16th.
Variations: Distance-to-empty
Fuel gauge position
Driving type (fuel economy
conditions)
35 miles to 80 miles (56 kmto 129 km)
1/16th
Highway driving
35 miles (56km)
1/16th
Severe duty driving (trailer
towing, extended idle)
Vehicle Settings and Personalization
Display/Trip
See
General Information (page 88). Information
See
General Information (page 88).
Settings
See
General Information (page 88).
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•
Tach rpm x 1000 — When the gasoline
engine is running, the tachometer
gauge displays the engine speed in
revolutions per minute (RPM). When
your vehicle is operating on battery
power only with the engine off, EV
displays and the tachometer is greyed
out.
Note: The trip data, and average fuel
economy cannot be reset in MyView.
Energy Use (Energi only)
Energy Use provides an estimated
available electric range, a energy use gauge
and a climate power gauge in addition to
fuel level and battery display. When you
select EV Now operation this screen will
automatically be shown. You can press
OK to enable the engine when viewing this
screen during EV Now operation. See
Hybrid Electric Vehicle
(page 128).
Electric Range:
Electric range is the estimated distance
you can travel in Plug-in Power Mode with
the engine off. This is based on the amount
of energy available in the high voltage
battery and your average energy usage
while driving.
The amount of energy in the battery refers
to the energy gained from charging the
battery while plugged in.
Energy usage is affected by:
• Mild or aggressive acceleration or
braking.
• Your vehicle speed.
• Your use of accessories such as climate
control.
• The ambient temperature and other
weather conditions.
• City or highway driving.
• Road grades. Note:
It is normal for your electric range
estimate to vary from charge to charge due
to changes in average energy usage.
Energy Use Gauge:
Your current energy use is the white line
that moves up and down in the gauge. A
higher line means you are using more
energy (lower is better). Your energy use
includes input from the accelerator pedal
as well as the accessories, such as climate
control.
When operating in EV Now a blue cup
shape is shown around the gauge. This
represents the maximum energy usage you
can maintain in order to achieve the
estimated electric range when EV Now
mode began. Keep your current energy use
mostly within the cup while driving and you
should achieve your electric range
estimate.
Climate Power Gauge:
Indicates high voltage electrical power
demand from you vehicle ’s high voltage
climate control components including the
electric A/C compressor and the electric
heater. These components use power but
do not contribute to propelling your vehicle.
The gauge displays power demand in
kilowatts (kW).
Trip 1 & 2
Provides trip odometer, trip average fuel
economy and trip timer.
Distance traveled on battery power only
with the engine off is shown in blue next
to total trip distance.
For Energi vehicles total plug-in electricity
used in kilowatt hours (kWh) is shown in
blue next to trip average fuel economy.
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Battery and Charging System (High Voltage)
Action
Message
Your vehicle needs confirmation it is unplugged before
allowing a start. You must make sure your vehicle is unplugged
and you respond to the message prompt before starting your
vehicle.
Is Vehicle Plugged-In?
Your vehicle is ready to drive.
Ready to Drive
Your vehicle detects it is still plugged in and you attempt to
start it.
Unplug Prior to Starting
Vehicle
EV Now is unavailable.
EV Now Not Available
You can press OK to enable the engine temporarily for
increased performance when in EV Now mode.
Press OK to Enable
Engine
You selected EV Now mode with the EV button.
EV Now Battery
Powered
You selected EV Later mode with the EV button.
EV Later XX% Plug-in
Energy Reserved
You selected Auto EV mode with the EV button.
Auto EV Normal Opera-
tion
Your vehicle enables the engine due to the climate control
defrost setting. This is normal operation.
Engine Enabled due to
Defrost Setting
Your vehicle enables the engine for system performance. This
is normal operation.
Engine Enabled for
System Performance
Doors Action
Message
Displays when the door(s) listed is not completely closed and the vehicle is moving.
X Door Ajar
Displays when the door(s) listed is not completely closed.Displays when the liftgate is not completely closed.
Liftgate Ajar
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Information Displays

HYBRID ELECTRIC VEHICLE
Plug-in Power Mode and Hybrid
Mode (C-MAX Energi Only)
You must plug in your C-MAX Energi
vehicle regularly for optimal use of the high
voltage battery's extended range
capability. Charging your vehicle adds
electrical energy. This energy is used to
propel the vehicle in plug-in power mode.
You can view your estimated electric range
on the Energy Use screen on the left-hand
information display. You can also configure
MyView to include detailed vehicle range
information. See Gauges (page 81). The
system maximizes the use of electric-only
operation in plug-in power mode. System
conditions may require engine operation;
however, the system uses plug-in power
whenever possible.
When your plug-in power is depleted, the
powertrain system will automatically
switch to hybrid mode. Your battery gauge
will transition to a simple battery graphic
upon entering hybrid mode. Hybrid mode
uses both the gasoline engine and electric
motor to power your vehicle and maximize
fuel economy as with C-MAX Hybrid.
EV Modes (C-MAX Energi Only) Your vehicle contains selectable
EV modes through the EV button
located on the center of the
instrument panel, below the climate
controls.
These modes are available when the
vehicle can run under high voltage battery
power. With the vehicle in driving mode,
you can change EV modes with each press
of the EV button. The current mode will be
displayed in the left-hand instrument
cluster screen. Auto EV This mode provides an
automatic use of high voltage
battery power during the drive,
staying in electric mode when possible and
running the engine when needed. This
mode will be the only one available if the
plug-in power has been depleted.
EV Now This mode provides an electric
only driving experience. The
left-hand information display
will change to an Energy Use screen that
supplies EV specific tools and functions.
The vehicle may accelerate more slowly
and the top speed may be lower than in
Auto mode. Your engine may be enabled
at any time by using one of the following
methods:
1. Press the OK button on the left 5– way
steering wheel control while viewing
the Energy Use screen. The vehicle will
enable the engine as needed, and will
automatically return to EV Now after
eight seconds or when the engine is no
longer needed.
2. Press the accelerator pedal fully. A pop
up message stating
Press OK to
Enable Engine will appear. Press OK
on the left-hand steering wheel button
to activate as needed. The message
will disappear if you release the
accelerator pedal.
3. Press the EV button. This will change the mode to EV Later and permit
engine operation.
The vehicle may automatically enter
Engine Enabled mode if system conditions
require it. A message Engine Enabled for
System Performance
will display if this
occurs. This is normal function, and your
vehicle will return to EV Now when
possible.
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Answer
Question
Your vehicle's engine and transmission aredesigned to deliver the power you need atthe most efficient engine speed. This may be higher than expected during heavy
accelerations, and may fluctuate when
driving at a steady speed. These are charac- teristics of the Atkinson engine cycle and the transmission technology that helpmaximize your hybrid's fuel economy.
Why does my engine rev up so high some-
times when I accelerate?
The fan noise comes from a fan located
next to the high voltage battery pack. This fan turns on when the battery requires
cooling air. The fan speed, and associated noise level, will change according to theamount of cooling required to maintain
good performance. Maintaining the battery temperature at optimal conditions also
prolongs the useful life of the battery and helps to achieve better fuel economy.
What is the fan noise I hear from the rear
of my hybrid?
Change the engine oil every 10000 miles
(16000 kilometers) or once per year under normal operating conditions.
What is the engine oil change service
interval?
Your hybrid vehicle can use E15 (15%
ethanol, 85% gasoline) fuel, but you may notice slightly reduced fuel economy
because ethanol contains less energy per
gallon than gasoline. Your hybrid vehicle is not designed to use E85 (85% ethanol).
Can I put E15 or E85 in my vehicle, and how
will it affect my fuel economy?
The high voltage battery system is designedto last the life of the vehicle and requires no maintenance.
How long will my high voltage battery last?
Does it need maintenance?
There are no provisions for charging the
high voltage battery from a power supply
external to the vehicle. (For C-MAX Energi
vehicles, the vehicle can be plugged into a
110-volt outlet with charge cord provided.)
Can you charge the battery with a plug into
an A/C outlet?
Yes. Your hybrid vehicle can be flat towed
without modification. See Towing (page
181).
Can I tow the hybrid behind my motor home
with all four wheels down?
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•
Do not turn off the ignition while your
vehicle is moving, especially at high
speeds.
• Have the items listed in scheduled
maintenance information performed
according to the specified schedule.
The scheduled maintenance items listed
in scheduled maintenance information are
essential to the life and performance of
your vehicle and to its emissions system
If you use anything other than Ford,
Motorcraft or Ford-authorized parts for
maintenance replacements or for service
of components affecting emission control,
such non-Ford parts should be equivalent
to genuine Ford Motor Company parts in
performance and durability.
Illumination of the service engine soon
indicator, charging system warning light or
the temperature warning light, fluid leaks,
strange odors, smoke or loss of engine
power could indicate that the emission
control system is not working properly.
An improperly operating or damaged
exhaust system may allow exhaust to
enter the vehicle. Have a damaged or
improperly operating exhaust system
inspected and repaired immediately.
Do not make any unauthorized changes to
your vehicle or engine. By law, vehicle
owners and anyone who manufactures,
repairs, services, sells, leases, trades
vehicles, or supervises a fleet of vehicles
are not permitted to intentionally remove
an emission control device or prevent it
from working. Information about your
vehicle ’s emission system is on the Vehicle
Emission Control Information Decal
located on or near the engine. This decal
also lists engine displacement
Please consult your warranty information
for complete details. On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as the
on-board diagnostics system (OBD-II) that
monitors the engine
’s emission control
system. The system protects the
environment by making sure that your
vehicle continues to meet government
emission standards. The OBD-II system
also assists an authorized dealer in
properly servicing your vehicle. When the service engine soon
indicator illuminates, the OBD-II
system has detected a
malfunction. Temporary malfunctions may
cause the service engine soon indicator to
illuminate. Examples are:
1. Your vehicle has run out of fuel —the
engine may misfire or run poorly.
2. Poor fuel quality or water in the fuel —the engine may misfire or run
poorly.
3. You may not have properly closed the fuel fill inlet. See Refueling (page 137).
4. Driving through deep water —the
electrical system may be wet.
You can correct these temporary
malfunctions by filling the fuel tank with
good quality fuel, properly closing the fuel
fill inlet or letting the electrical system dry
out. After three driving cycles without these
or any other temporary malfunctions
present, the service engine soon indicator
should stay off the next time you start the
engine. A driving cycle consists of a cold
engine startup followed by mixed city and
highway driving. No additional vehicle
service is required.
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Reactivating the High-Voltage Battery
Note:
If you have manually disconnected
your high-voltage shut off circuit, you will
need to reconnect the circuit before you can
reactivate it. The system will detect if the
electrical system is safe and turn on
automatically.
CHARGING THE HIGH
VOLTAGE BATTERY WARNINGS
Do not use the 120 volt convenience
cord with an extension cord,
two-prong adaptor, surge protector,
timer or other adapter. In Canada, do not use the 120 volt
convenience cord in commercial
garages.
This equipment has arcing or
sparking parts, do not expose to
flammable vapors. Position this
equipment at least 18 inches (80
millimeters) above the floor. The AC wall plug must fit firmly into
the AC outlet. If the connection feels
loose, worn or the AC outlet is
damaged, please have a qualified
electrician replace the AC outlet. Using a
convenience cord with a worn outlet may
cause burns, property damage and
increase the risk of electric shock. Charging Equipment
Your vehicle is equipped with a standard
120 volt convenience cord located in the
floor compartment behind the driver seat.
Note:
The 120 volt convenience cord allows
you to charge the high voltage battery using
a standard 120 volt household outlet. It
takes approximately seven hours to
completely charge an empty battery using
the standard 120 volt convenience cord.
We recommend upgrading to the optional
240 volt charging station for faster more
efficient charging. It takes approximately
2.5 hours to completely charge an empty
battery using a 240 volt charging station.
Your electrical source must meet certain
requirements for the high voltage batteries
to charge:
• The AC outlet must be a three-prong
110-120 volt AC outlet that is properly
grounded, 15– 20 amps (or greater),
and in good condition.
• You must use a dedicated line, which
means you cannot have other
appliances connected to the same
circuit.
Note: If you do not have a dedicated circuit,
contact a licensed professional electrician
for proper installation.
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Make sure that the 120 volt convenience
cord is completely unwound before
charging. Always plug the cord into the AC
outlet before connecting the charging
coupler into the charge port on your
vehicle. The 120 volt convenience cord
inline control box has three indicator lights
that represent the charging status, power,
charge and fault.
Power (green light):
•
This indicator lights when you plug the
cord into the AC wall outlet.
Charge (green light):
• This indicates the status of charging.
• No light means you have not connected
the cord to the vehicle.
• A flashing light means that the
charging is in process.
• A solid light means you have connected
the cord, but your vehicle is not
charging.
Fault (red triangle light):
• This indicates a detected failure and
that charging is not possible.
• A flashing red triangle light means that
the 120 volt convenience cord is trying
to reset the failure and could restart
the charging cycle.
• A solid red triangle light means that the
fault is permanent. You need to unplug
the cord and then plug it back in to
reset the fault. Contact an authorized
dealer.
Charge Port
The charge port is located between the
front left-hand side door and the front
left-hand side wheel well. Press the
indentation on the charge port door to
open and close it. Note:
Do not force the charge port door
open or closed. Forcing the door open or
closed damages the charge port.
You can modify the light ring illumination
settings. The light ring located around the
charge port indicates the charge status of
the high voltage battery in your vehicle.
Divided into four quadrants, the charge
port light ring displays the state of charge
in 25 percent increments.
You can press the unlock button on your
key fob to view the charge status of your
vehicle. Based on which quadrants light,
you can determine the current state of
charge. If the charge is below 25 percent,
the light ring does not light. Do not forget
to press the lock button on your key fob to
re-lock your vehicle.
The light ring also displays the current
state of charge when opening the doors.
The cord acknowledgment feature
activates when you initiate a charge cycle.
The four light quadrants each individually
flash in a clockwise motion, starting with
the top right-hand side light and ending
with the top left-hand side, two times
confirming that the system detects the
charging coupler.
Charging
Note: Your vehicle must be in park (P) to
charge.
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To charge your high voltage battery:
1.
Put your vehicle in park (P) and switch
off your vehicle.
2. Press the indentation on the charge port door to open it.
3. Plug the charging coupler into the charge port on your vehicle. Make sure
the button clicks confirming you have
completely engaged the coupler. 4. Verify that the cord acknowledgment
feature activates. The cord
acknowledgment feature activates
when you initiate a charge cycle.
5. If using a 240 volt charging station, follow the instructions on the charge
station to begin the charging process.
The light ring located around the charge
port indicates the charge status of the high
voltage battery in your vehicle:
• When the top right-hand side quadrant
is pulsing, the charge is between 0-25
percent.
• When the top right-hand side quadrant
is on and the bottom right-hand
quadrant is pulsing, the charge is
between 25-50 percent.
• When both right-hand side quadrants
are on and the bottom left-hand side
quadrant is pulsing, the charge is
between 50-75 percent. •
When three quadrants are on and the
top left-hand side quadrant is pulsing,
the charge is between 75-100 percent.
• When all the lights on the light ring are
on, the charge is complete.
Note: The light ring will turn off one minute
after reaching a full charge.
Locking the Charging Coupler
Note: To lock the charging coupler, you
need a padlock or a combination lock with
a shackle diameter of 0.2 (5 mm) or less.
Also, the straight portion of the shackle
must be
1.0 (25.4 mm) or longer. 1. Insert the lock through the hole in the
charging coupler button.
2. Lock the padlock or combination lock.
Waiting to Charge
Note: See charge settings in the MyFord
Touch section. See MyFord Touch ™
(page
327).
When you select Value Charge, charging
may not begin upon plugging in. The
vehicle may delay charging to take
advantage of off-peak electricity rates. The
vehicle will optimize the charge schedule
to be complete by the next GO Time.
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