check oil FORD C MAX HYBRID 2015 2.G Owners Manual

Opening and Closing the Hood.............209
Under Hood Overview - Hybrid Electric
Vehicle (HEV)............................................210
Under Hood Overview -
Plug-In Hybrid
Electric Vehicle (PHEV)..........................212
Engine Oil Dipstick........................................213
Engine Oil Check...........................................213
Engine Coolant Check
................................214
Automatic Transmission Fluid Check............................................................218
Brake Fluid Check.........................................218
Power Steering Fluid Check......................218
Washer Fluid Check
.....................................218
Fuel Filter.........................................................218
Changing the 12V Battery..........................219
Checking the Wiper Blades.....................220
Changing the Wiper Blades.....................220
Adjusting the Headlamps
.........................222
Removing a Headlamp..............................223
Changing a Bulb...........................................223
Bulb Specification Chart...........................228
Changing the Engine Air Filter................230
Vehicle Care
General Information
...................................233
Cleaning Products.......................................233
Cleaning the Exterior..................................233
Waxing.............................................................234
Cleaning the Engine....................................234
Cleaning the Windows and Wiper Blades..........................................................235
Cleaning the Interior
...................................235
Cleaning the Instrument Panel and Instrument Cluster Lens........................235
Cleaning Leather Seats.............................236
Repairing Minor Paint Damage...............237
Cleaning the Alloy Wheels
........................237
Vehicle Storage.............................................237 Wheels and Tires
Temporary Mobility Kit..............................240
Tire Care
..........................................................246
Using Snow Chains....................................260
Tire Pressure Monitoring System..........260
Technical Specifications
...........................264
Capacities and Specific- ations
Engine Specifications................................266
Motorcraft Parts...........................................267
Vehicle Identification Number
...............268
Vehicle Certification Label.......................268
Transmission Code Designation
............269
Capacities and Specifications................270
Audio System
General Information....................................273
Audio Unit -
Vehicles With: SYNC/AM/
FM/CD..........................................................274
Audio Unit - Vehicles With: Premium AM/ FM/
CD..........................................................276
Audio Unit - Vehicles With: Sony AM/FM/ CD..................................................................278
Digital Radio
...................................................281
Satellite Radio..............................................283
Audio Input Jack..........................................286
USB Port
.........................................................286
Media Hub
......................................................287
SYNC™
General Information
...................................288
Using Voice Recognition...........................290
Using SYNC™ With Your Phone............292
SYNC™ Applications and Services......303
Using SYNC™ With Your Media Player............................................................310
SYNC™ Troubleshooting..........................318
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Table of Contents

Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning Fasten safety belt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
Heated windshield
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Introduction E71340 E161353

POWER LIFTGATE (If Equipped)
WARNINGS
It is extremely dangerous to ride in a
cargo area, inside or outside of a
vehicle. In a collision, people riding in
these areas are more likely to be seriously
injured or killed. Do not allow people to ride
in any area of your vehicle that is not
equipped with seats and safety belts. Be
sure everyone in your vehicle is in a seat
and using a safety belt properly. Make sure to close and latch the
liftgate to prevent drawing exhaust
fumes into your vehicle. This also
prevents passengers and cargo from falling
out. If you must drive with the liftgate open,
keep the vents or windows open so outside
air comes into your vehicle. Failure to
follow this warning could result in serious
personal injury. Keep keys out of reach of children.
Do not allow children to play near an
open or moving power liftgate.
Note:
Cycling the ignition while the liftgate
is power closing and is near the latch may
cause the liftgate to reverse to full open
position. Make sure that you close the
liftgate before operating or moving the
vehicle, especially in an enclosure, like a
garage or a parking structure. You could
damage the liftgate or its components.
Note: Do not hang anything, for example a
bike rack, from the spoiler, glass or liftgate.
This could damage the liftgate and its
components.
If the vehicle is running, the liftgate only
operates with the transmission in park.
One warning tone sounds as the liftgate
begins to power close. Three short chimes
indicate a problem with the open or close
request, caused by: •
The ignition is on and the transmission
is not in P.
• The battery voltage is below the
minimum operating voltage.
• The vehicle speed is at or above 3 mph
(5 km/h).
If the liftgate falls to the closed direction
after the liftgate has stopped in the open
position, ten short warning chimes indicate
excessive weight on the gate or a possible
gas strut failure. Have the system checked
by an authorized dealer if you still have the
issue after you remove the load.
Opening and Closing the Liftgate WARNING
Make sure all persons are clear of the
power liftgate area before using the
power liftgate control.
Note:
Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components.
Note: You can stop the liftgate movement
direction with a second press of the
instrument panel button or the control
button on the liftgate, a double press of the
transmitter button, or by using a kicking
motion with your foot for hands-free
liftgates.
From the Instrument Panel Press the instrument panel
button.
With the Remote Control Press the remote control button
twice within three seconds.
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review LocksE138633 E138630

Note:
Some warning indicators appear in
the information display and function the
same as a warning lamp but do not display
when you start your vehicle.
Anti-Lock Braking System If it lights when you are driving,
this indicates a malfunction. You
will continue to have normal
braking (without anti-lock braking system)
unless the brake system warning lamp also
lights. Have the system checked by an
authorized dealer.
Battery If it lights while driving, this
indicates a malfunction. Switch
off all unnecessary electrical
equipment and have the system checked
by an authorized dealer immediately.
Brake System Lights when you engage the
parking brake with the ignition
on.
If it lights when you are driving, check that
you do not have the parking brake
engaged. If you do not have the parking
brake engaged, this indicates low brake
fluid level or a brake system malfunction.
Have the system checked immediately by
an authorized dealer. WARNING
Driving your vehicle with the warning
lamp on is dangerous. A significant
decrease in braking performance
may occur. It will take you longer to stop
your vehicle. Have your vehicle checked by
your authorized dealer immediately. Driving
extended distances with the parking brake
engaged can cause brake failure and the
risk of personal injury. Cruise Control (If Equipped)
Lights when you switch on this
feature.
Direction Indicator Lights when you switch on the
left or right direction indicator or
hazard warning flasher. If the
indicators stay on or flash faster, check for
a burned out bulb. See
Changing a Bulb
(page 223).
Door Ajar Displays when the ignition is on
and any door is not completely
closed.
Engine and Motor Coolant
Temperature Lights when the engine or motor
coolant temperature is high.
Stop the vehicle as soon as
possible, switch off the engine and let cool.
Engine Oil If it lights with the engine running
or while you are driving, this
indicates a malfunction. Stop
your vehicle as soon as it is safe to do so
and switch off the engine. Check the engine
oil level. See Engine Oil Check (page 213).
Note: Do not resume your journey if it lights
despite the level being correct. Have the
system checked by an authorized dealer
immediately.
EV Now Lights when you select this
feature on. See Hybrid Electric
Vehicle
(page 128).
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Instrument Cluster E144522 E71340 E144814

Action
Message
Displayed when the vehicle is in the Accessory ignition state.
Accessory Power Active
Displayed as a reminder to press the brake while starting the vehicle.
Press Brake to Start
Displayed as a reminder to apply the brake and push the startbutton to start the vehicle.
Press Brake + Start
Button
Displayed as needed by the system for proper function.
Place Key in Backup Slot
Displayed during spare key programming, when an intelligentaccess key is programmed to the system.
Key Programmed x Keys
Total
Displayed during spare key programming when the maximumnumber of keys have been programmed.
Max Number of Keys
Learned
Displayed when an attempt is made to program a spare keyusing two existing MyKeys.
Could Not Program
Integrated Key
Maintenance Action
Message
Stop the vehicle as soon as safely possible, turn off the engine.Check the oil level. If the warning stays on or continues to
come on with your engine running, contact your authorized dealer as soon as possible.
LOW Engine Oil Pressure
Displayed when the engine oil life remaining is 10% or less.See Engine Oil Check (page 213).
Change Engine Oil Soon
Displayed when the oil life left reaches 0%. See
Engine Oil
Check (page 213).
Oil Change Required
Indicates the brake fluid level is low and the brake system
should be inspected immediately. See
Brake Fluid Check
(page 218).
Brake Fluid Level LOW
Displays when the brake system needs servicing. Stop thevehicle in a safe place. Contact your authorized dealer.
Check Brake System
Displays when the engine coolant temperature is excessively high.
Engine Coolant Overtem-
perature
Displays when the motor coolant temperature is excessively high.
Motor Coolant Overtem-
perature
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Information Displays

Action
Message
Displayed when the kit needs service. See your authorized dealer.
Service Tire Mobility Kit
Informs the driver that the powertrain needs service due to apowertrain malfunction.
See Manual
Displays when EV functionality is disabled and the engine is
running to maintain oil quality. See Hybrid Electric Vehicle
(page 128).
Engine On Due to Low
Use Normal Operation
MyKey Action
Message
Displayed during key programming when MyKey cannot be programmed.
MyKey Not Created
Displays when MyKey is active.
MyKey Active Drive
Safely
Displays when a MyKey is in use and the MyKey speed limit is
on and the vehicle speed is approaching 80 mph (130 km/h).
Near Vehicle Top Speed
Displays when a MyKey is in use and the MyKey speed limit is reached.
Vehicle at Top Speed of
MyKey Setting
Displays when MyKey is active.
Check Speed Drive
Safely
Displays when a MyKey is in use and Belt-Minder is activated.
Buckle Up to Unmute
Audio
Displays when a MyKey is in use and Traction control is activated.
Traction Control On -
MyKey Setting
Displays when a MyKey is in use and park aid is activated.
MyKey Park Aid Cannot
Be Deactivated
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Information Displays

Engine coolant reservoir cap. See Engine Coolant Check (page 214).
A
Engine oil filler cap. See
Engine Oil Check (page 213).
B
Engine oil dipstick. See
Engine Oil Dipstick (page 213).
C
Engine air filter cover. See
Changing the Engine Air Filter (page 230).
D
Inverter system controller.
E
Brake fluid reservoir cap. See
Brake Fluid Check (page 218).
F
Power distribution box. See
Fuses (page 200).
G
Inverter system controller coolant reservoir cap.
H
Windshield washer fluid reservoir cap. See
Washer Fluid Check (page 218).
I
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review MaintenanceABCDEFG
HIE162485

UNDER HOOD OVERVIEW -
PLUG-IN HYBRID ELECTRIC
VEHICLE (PHEV)
WARNING
The inverter system controller
contains various high-voltage
components that can cause serious
bodily harm or death. The inverter system
controller is not serviceable and should
never be touched, probed, or tampered
with. Note:
Do not attempt to service any of the
high-voltage components or wiring. For
easier identification, the high-voltage wiring
insulation is color coated orange. Engine coolant reservoir cap. See Engine Coolant Check (page 214).
A
Engine oil filler cap. See
Engine Oil Check (page 213).
B
Engine oil dipstick. See
Engine Oil Dipstick (page 213).
C
Engine air filter cover. See
Changing the Engine Air Filter (page 230).
D
Inverter system controller.
E
Brake fluid reservoir cap. See
Brake Fluid Check (page 218).
F
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review MaintenanceE190353

Power distribution box. See Fuses (page 200).
G
Inverter system controller coolant reservoir cap.
H
Windshield washer fluid reservoir cap. See
Washer Fluid Check (page 218).
I
ENGINE OIL DIPSTICK MINA
MAX
B
ENGINE OIL CHECK
Check the level before starting the engine
and make sure that the level is between
the MIN and the MAX marks.
1. Make sure that your vehicle is on level ground.
2. Switch the engine off and wait 10 minutes for the oil to drain into the oil
pan.
3. Remove the dipstick and wipe it with a clean, lint-free cloth. Replace the
dipstick and remove it again to check
the oil level.
If the oil level is at the minimum mark, add
oil immediately. Adding Engine Oil
Note:
Do not remove the filler cap when
the engine is running.
Note: Do not add oil further than the MAX
mark. Oil levels above the MAX mark may
cause engine damage. Only use oils certified for gasoline engines
by the American Petroleum Institute (API).
An oil with this trademark symbol
conforms to the current engine and
emission system protection standards and
fuel economy requirements of the
International Lubricants Specification
Advisory Council (ILSAC), comprised of
U.S. and Japanese automobile
manufacturers.
1. Remove the filler cap.
2. Add engine oil that meets the Ford
specifications. See
Capacities and
Specifications (page 266).
3. Wipe off any spilled oil.
4. Replace the filler cap. Turn it until you feel a strong resistance.
213
C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review MaintenanceAB
E169062 E142732

Low Engine Use (If Equipped)
The low engine use mode is equipped on
Energi models only. The low engine use
mode keeps the engine oil quality in good
condition when you drive your vehicle with
limited engine use. If your vehicle is in low
engine use mode when you start the
vehicle, a message appears in the
information display. When your vehicle is
in low engine use mode, your vehicle runs
the engine as necessary.
Selecting EV Now mode when your vehicle
is in the low engine use mode suspends
the low engine use mode for as long as you
continue driving your vehicle. The low
engine use mode resumes the next time
you start your vehicle.
Changing the engine oil and resetting the
oil life monitoring system suspends the low
engine use mode.
ENGINE COOLANT CHECK WARNINGS
Do not add engine coolant when the
engine is hot. Steam and scalding
liquids released from a hot cooling
system can burn you badly. Also, you can
be burned if you spill coolant on hot engine
parts. Do not put engine coolant in the
windshield washer fluid container. If
sprayed on the windshield, engine
coolant could make it difficult to see
through the windshield. To reduce the risk of personal injury,
make sure the engine is cool before
unscrewing the coolant pressure
relief cap. The cooling system is under
pressure; steam and hot liquid can come
out forcefully when the cap is loosened
slightly. Do not add coolant further than the
MAX mark. Engine Coolant and Inverter
System Controller Coolant
Your vehicle has two separate cooling
systems. One is for cooling the engine and
one is for cooling the inverter system
controller that is specific to the hybrid
operating system. The two systems
operate similarly, with the inverter system
controller cooling system generally
operating at a lower temperature and
pressure.
Checking the Engine Coolant
When the engine is cold, check the
concentration and level of the engine
coolant at the intervals listed in the
scheduled maintenance information. See
Scheduled Maintenance
(page 426).
Note: Make sure that the level is between
the MIN and MAX marks on the engine
coolant reservoir.
Note: Coolant expands when it is hot. The
level may extend beyond the MAX mark.
Note: If the level is at the MIN mark, below
the MIN mark, or empty, add prediluted
coolant immediately. See
Adding Engine
Coolant in this chapter.
Maintain coolant concentration within
48% to 50%, which equates to a freeze
point between -30°F (-34°C) and -34°F
(-37°C).
Note: For best results, coolant
concentration should be tested with a
refractometer such as Robinair Coolant and
Battery Refractometer 75240. We do not
recommend the use of hydrometers or
coolant test strips for measuring coolant
concentrations.
Note: Automotive fluids are not
interchangeable. Do not use engine coolant
or antifreeze or windshield washer fluid
outside of its specified function and vehicle
location.
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Maintenance