climate control FORD C-MAY HYBRID 2018 User Guide

Heated Rear Window
Press the button to clear the
heated rear window of thin ice
and fog. The heated rear
window turns off after a short period of
time. Press the button again to switch it
off.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.
Heated Exterior Mirrors (If Equipped)
When you switch the heated rear window
on, the heated exterior mirrors turn on.
Note: Do not remove ice from the mirrors
with a scraper or adjust the mirror glass
when it is frozen in place.
Note: Do not clean the mirror housing or
glass with harsh abrasives, fuel or other
petroleum-based cleaning products.
CABIN AIR FILTER
The cabin air filter is under the instrument
panel in the passenger footwell area or
under the center console on the passenger
side.
The system filters airborne particles such
as dust, spores and pollen in the air
supplied to and recirculated in the interior
of your vehicle.
Make sure you have a cabin air filter
installed at all times. Running the system
without a filter in place could degrade or
damage the system. Your vehicle cabin air filter gives you and
your passengers the following benefits:
•
It improves your driving comfort by
reducing particle concentration.
• It improves the interior compartment
cleanliness.
• It protects the climate control
components from particle deposits.
Change the air filter element at the proper
intervals.
For additional cabin air filter information,
or to replace the filter, see an authorized
dealer.
REMOTE START
(If Equipped)
The climate control system adjusts the
cabin temperature during remote start.
You cannot adjust the system during
remote start operation. Switch on the
ignition to return the system to its previous
settings. You can now make adjustments.
You need to switch on certain
vehicle-dependent features, such as:
• Heated seats.
• Heated mirrors.
• Heated rear window.
• Heated steering wheel.
You can adjust the settings using the
information display controls. See
Information Displays
(page 92).
Automatic Settings
You can set the climate control to operate
in AUTO mode through the information
display setting: Remote Start > Climate
Control > Heater-A/C > Auto. The climate
control system automatically sets the
interior temperature to 72°F (22°C).
109
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Climate ControlE72507

In hot weather, the system is set to 72°F
(22°C). Cooled seats are set to high (if
available, and selected to AUTO in the
information display).
In cold weather, the system is set to 72°F
(22°C). The rear defroster and heated
mirrors automatically turn on.
Last Settings
You can set the climate control to operate
using the last climate control settings
through the information display setting:
Remote Start > Climate Control >
Heater
–A/C > Last Settings. The climate
control system automatically uses the
settings last selected before you turned
off the vehicle.
Heated and Cooled Devices
Heated devices typically switch on during
cold weather, and cooled devices during
hot weather.
110
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Climate Control

Switching Off the Vehicle When It
Is Moving
WARNING
Switching off the engine when your
vehicle is still moving results in a
significant decrease in braking
assistance. Higher effort is required to
apply the brakes and to stop your vehicle.
A significant decrease in steering
assistance could also occur. The steering
does not lock, but higher effort could be
required to steer your vehicle. When you
switch the ignition off, some electrical
circuits, for example airbags, also turn off.
If you unintentionally switch the ignition
off, shift into neutral (N) and restart the
engine. Vehicles with Keyless Start
1. Move the transmission selector lever
to position N and use the brakes to
bring your vehicle to a safe stop.
2. When your vehicle has stopped, move the transmission selector lever to
position
P.
3. Press and hold the button for one second, or press it three times within
two seconds.
4. Apply the parking brake.
Vehicles with an Ignition Key
1. Shift into neutral and use the brakes to
bring your vehicle to a safe stop.
2. When your vehicle has stopped, shift into park (P) or neutral (N) and switch
the ignition off.
3. Apply the parking brake. Guarding Against Exhaust Fumes WARNING
Exhaust leaks may result in entry of
harmful and potentially lethal fumes
into the passenger compartment. If
you smell exhaust fumes inside your
vehicle, have your vehicle inspected
immediately. Do not drive if you smell
exhaust fumes. Important Ventilating Information
If you stop your vehicle and leave it idling
for long periods, we recommend that you
do one of the following:
•
Open the windows at least
1 in
(2.5 cm).
• Set your climate control to outside air.
ENGINE BLOCK HEATER
(If
Equipped) WARNINGS
Failure to follow engine block heater
instructions could result in property
damage or serious personal injury.
Do not use your heater with
ungrounded electrical systems or
two-pronged adapters. There is a risk
of electrical shock. Do not fully close the hood, or allow
it to drop under its own weight when
using the engine block heater. This
could damage the power cable and may
cause an electrical short resulting in fire,
injury and property damage. Note:
The heater is most effective when
outdoor temperatures are below
0°F
(-18°C).
128
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Starting and Stopping the Engine

The heater acts as a starting aid by
warming the engine coolant. This allows
the climate control system to respond
quickly. The equipment includes a heater
element (installed in the engine block) and
a wire harness. You can connect the
system to a grounded 120-volt AC
electrical source.
We recommend that you do the following
for a safe and correct operation:
•
Use a 16-gauge outdoor extension cord
that is product certified by
Underwriter ’s Laboratory (UL) or
Canadian Standards Association
(CSA). This extension cord must be
suitable for use outdoors, in cold
temperatures, and be clearly marked
Suitable for Use with Outdoor
Appliances. Do not use an indoor
extension cord outdoors. This could
result in an electric shock or become a
fire hazard.
• Use as short an extension cord as
possible.
• Do not use multiple extension cords.
• Make sure that when in operation, the
extension cord plug and heater cord
plug connections are free and clear of
water. This could cause an electric
shock or fire.
• Make sure your vehicle is parked in a
clean area, clear of combustibles.
• Make sure the heater, heater cord and
extension cord are firmly connected.
• Check for heat anywhere in the
electrical hookup once the system has
been operating for approximately 30
minutes. •
Make sure the system is unplugged and
properly stowed before starting and
driving your vehicle. Make sure the
protective cover seals the prongs of the
block heater cord plug when not in use.
• Make sure the heater system is
checked for proper operation before
winter.
Using the Engine Block Heater
Make sure the receptacle terminals are
clean and dry prior to use. Clean them with
a dry cloth if necessary.
The heater uses 0.4 to 1.0 kilowatt-hours
of energy per hour of use. The system does
not have a thermostat. It achieves
maximum temperature after
approximately three hours of operation.
Using the heater longer than three hours
does not improve system performance and
unnecessarily uses electricity.
AUTOMATIC ENGINE
SHUTDOWN
For vehicles with a keyless ignition, this
automatically shuts down your vehicle if
it has been idling for an extended period.
The ignition also turns off to save battery
power. Before your vehicle shuts down, a
message appears in the information
display showing a timer counting down. If
you do not intervene within 30 seconds,
your vehicle shuts down. Start your vehicle
as normal.
Automatic Engine Shutdown Override
Note: You cannot permanently switch off
the automatic shutdown. When you switch
it off temporarily, it turns on at the next
ignition cycle.
129
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Starting and Stopping the Engine

HYBRID VEHICLE OPERATION
This hybrid vehicle combines electric and
gasoline propulsion to provide
breakthrough performance and improved
efficiency.
Familiarizing yourself with these unique
characteristics will provide an optimal
driving experience from your new vehicle.
Note:
You may notice higher engine speeds
upon start-up. This temporary condition is
normal and necessary to heat up the cabin
and minimize emissions.
Starting: When you start your vehicle, a
green ready indicator light will
appear in the lower right portion
of the instrument cluster and a ready to
drive message will appear in the middle of
the left cluster screen, letting you know
that your vehicle is ready for driving.
The engine may not start because this
vehicle is equipped with silent key start.
This fuel saving feature allows your vehicle
to be ready –to–drive without requiring the
gas engine to be running. This indicator will
remain on while your vehicle is on, whether
the engine is running or not to indicate your
vehicle is capable of movement (using its
electric motor, engine, or both). Typically,
the engine will not start unless the vehicle
is cold, a climate control change is
requested, or the accelerator is pressed.
Driving:
The gas engine automatically starts and
stops to provide power when needed and
to save fuel when not needed. While
coasting at low speeds, coming to a stop,
or standing, the gas engine normally shuts
down and your vehicle operates in
electric-only mode. Conditions that may cause the engine to
start up or remain running include:
•
Considerable vehicle acceleration.
• Vehicle speed above 85 mph
(137 km/h). However, the maximum
speed for electric-only operation may
be lower while driving in hot
temperatures or on hilly terrain.
• Ascending a hill.
• Charge level of high voltage battery is
low.
• Very high or low outside temperature
(to provide system cooling or heating).
• Engine not warm enough to provide
passenger requested cabin
temperature.
Stopping:
The gas engine may shut off to conserve
fuel as you come to a stop. Restarting your
vehicle is not required. Simply step on the
accelerator when you are ready to drive.
Transmission Operation:
Due to the technologically advanced,
electronically-controlled continuously
variable transaxle, you will not feel shift
changes like those of a non-hybrid vehicle.
Note: Since engine speed is controlled by
the transmission, it may seem elevated at
times. This is normal hybrid operation and
helps deliver fuel efficiency and
performance.
Neutral:
We recommend that you do not idle the
vehicle in neutral (N) for an extended
period of time because this will discharge
your high voltage battery, shut off your air
conditioning and heating, and decrease
fuel economy. The engine will not start or
stop, and cannot provide power to the
hybrid system in neutral (N).
131
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Unique Driving CharacteristicsE144692

•
Perform all scheduled maintenance.
• There is no need to wait for your engine
to warm up. The vehicle is ready to
drive immediately after starting.
ECOSELECT
EcoSelect is a drive mode for non plug-in
vehicles designed to offer the best possible
fuel economy with tradeoffs in vehicle
performance and comfort. To switch EcoSelect on, press
the ECO button.
A graphic displays on your information
display when EcoSelect is on.
Your vehicle will remember the last
selected mode whenever you start your
vehicle.
EcoSelect allows your vehicle to operate
more efficiently. You will notice:
•
Less aggressive cooling.
• Softer acceleration.
• Increased deceleration when coasting.
• Changes in engine behavior.
• ECO cruise control activation.
HYBRID VEHICLE FREQUENTLY ASKED QUESTIONS Answer
Question
The high voltage battery is electrically isol-ated from the rest of the vehicle when the
key is off. When you switch the key on, high voltage contactors inside the battery are
closed to make the electricity available to the motor and generator and enable the
vehicle to drive. The clicks are the sound of these contactors as they close and open during start up and shut down.
What are the series of clicks from the cargo
area when I first turn the key in the ignition?
The vehicle's computer will determine if an
engine start is required at key-on. Silent keystart will start the engine if it is necessaryfor cabin heating, windshield defrost, or if the outside temperature is low.
Why does the engine sometimes start at
key-on?
There are several reasons the engine stayson for an extended amount of time when
you first start it. One common reason is to
make sure that the emissions components are warm enough to minimize tailpipe
emissions. As the climate gets cooler, this engine-on time is extended.
Why does it take a long time before the
engine shuts down?
133
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Unique Driving CharacteristicsE198654

Answer
Question
The engine is required to turn on above thisspeed to protect the transmission hard- ware.
Why does my engine never shut down
above 85 mph (137 km/h)
In order to make sure that the climate
control system can begin heating the cabin or defrosting the windshield as soon as a driver requests it, the engine coolant
temperature has to be kept sufficiently hot. Keeping the engine on is required to main- tain the correct coolant temperature.
Why does my engine stay on when it is
extremely cold outside?
Your vehicle's engine and transmission aredesigned to deliver the power you need atthe most efficient engine speed. This may be higher than expected during heavy
accelerations, and may fluctuate when
driving at a steady speed. These are charac- teristics of the Atkinson engine cycle and the transmission technology that helpmaximize your hybrid's fuel economy.
Why does my engine rev up so high some-
times when I accelerate?
The fan noise comes from a fan located
next to the high voltage battery pack. This fan turns on when the battery requires
cooling air. The fan speed, and associated noise level, will change according to theamount of cooling required to maintain
good performance. Maintaining the battery temperature at optimal conditions also
prolongs the useful life of the battery and helps to achieve better fuel economy.
What is the fan noise I hear from the rear
of my hybrid?
Change the engine oil every 10,000 mi
(16,000 km) or once per year under normal operating conditions.
What is the engine oil change service
interval?
Your hybrid vehicle can use E15 (15%
ethanol, 85% gasoline) fuel, but you may notice slightly reduced fuel economy
because ethanol contains less energy per
gallon than gasoline. Your hybrid vehicle is not designed to use E85 (85% ethanol).
Can I put E15 or E85 in my vehicle, and how
will it affect my fuel economy?
134
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Unique Driving Characteristics

TOWING A TRAILER
WARNING
Your vehicle is not approved
for trailer towing. Never tow
a trailer with your vehicle. TOWING THE VEHICLE ON
FOUR WHEELS
Emergency Towing
WARNING
If your vehicle has a steering wheel
lock make sure the ignition is in the
accessory or on position when being
towed. If your vehicle becomes inoperable
(without access to wheel dollies,
car-hauling trailer, or flatbed transport
vehicle), it can be flat-towed (all wheels
on the ground, regardless of the powertrain
and transmission configuration) under the
following conditions:
•
Tow only in the forward direction.
• The transmission is in neutral (N). If
you cannot move the transmission into
neutral (N), you may need to override
it. See Automatic Transmission
(page 150).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is
50 mi (80 km).
Recreational Towing
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering the vehicle. See
Climate Control
(page 106). Follow these guidelines if you have a need
for recreational (RV) towing. An example
of recreational towing would be towing
your vehicle behind a motorhome. We
designed these guidelines to prevent
damage to your transmission.
You can tow your vehicle with all four
wheels on the ground or with the front
wheels off the ground by using a tow dolly.
If you are using a tow dolly follow the
instructions specified by the equipment
provider.
If you tow your vehicle with all four wheels
on the ground:
•
Tow only in the forward direction.
• Release the parking brake.
• Shift the transmission into neutral (N).
Vehicles with Push Button Start
1. Start the vehicle by pressing the brake pedal, and then pressing the ENGINE
START/STOP button until the vehicle
starts.
2. Press the brake pedal and shift the transmission into neutral (N).
3. Turn the vehicle off by pressing the ENGINE START/STOP button once.
(Trip Summary appears in the left
instrument cluster screen when the
vehicle is off.)
Note: You can remove the key fob from the
vehicle while towing.
Vehicles with Ignition Key
1. Start the vehicle by pressing the brake pedal, and then turning the ignition key
until the vehicle starts.
2. Press the brake pedal and shift the transmission into neutral (N).
181
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Towing

BREAKING-IN
You need to break in new tires for
approximately 300 mi (480 km). During
this time, your vehicle may exhibit some
unusual driving characteristics. The engine
also needs to break in. Avoid hard
accelerations and driving too fast for the
first 1,000 mi (1,600 km). If possible, avoid
carrying heavy loads up steep grades
during the break-in period.
ECONOMICAL DRIVING
Your fuel economy depends on:
• How you drive your vehicle.
• How you maintain your vehicle.
• The conditions you drive your vehicle
in.
You may improve your fuel economy by
keeping these in mind:
• Drive your vehicle at reasonable
speeds. Traveling at
65 mph
(105 km/h) uses about 15% less fuel
than traveling at 75 mph (121 km/h).
• Drive at steady speeds without
stopping.
• Anticipate stops. Slowing down your
vehicle may eliminate the need to stop.
• Keep the tires properly inflated and use
only the recommended size.
• Switch off the heater if you do not need
it. When you have the heater on, keep
it at the lowest blower and
temperature setting necessary to be
comfortable.
• When it is cold outside, park in a sunny
location or a climate-controlled
environment. This may save fuel by
reducing the energy needed to heat the
cabin. •
Switch off the air conditioning if you do
not need it. When you have the air
conditioning on, keep it at the lowest
blower and highest temperature
setting necessary to be comfortable.
• When it is hot or sunny outside, parking
in a shaded or climate-controlled
environment will save fuel by reducing
the energy needed to cool the cabin.
• Switch off the heated seats if you are
not using them.
• Switch off the defroster when you no
longer need it for visibility.
• Shift into low gear (L) when enhanced
engine braking is needed. Otherwise,
use drive gear (D) shift position.
• Combine errands and minimize
stop-and-go driving. A warmed up
engine works more efficiently. When
running errands, go to the farthest
destination first and then work your
way back home.
• Close the windows for high-speed
driving.
• Use the recommended engine oil. See
Capacities and Specifications (page
270
).
• Perform all regularly scheduled
maintenance. See
Scheduled
Maintenance (page 415).
• Use the coach and brake coach display
to get feedback on your economical
drive style. See Information Displays
(page
92).
Avoid these actions because they reduce
your fuel economy:
• Avoid sudden or hard accelerations and
decelerations. Accelerate and slow
down in a smooth, moderate fashion.
• Avoid revving the engine before
switching off your vehicle.
• Avoid long idle periods.
183
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Driving Hints

Protected components
Fuse amp rating
Fuse or relay number
Cigar lighter.
20A
F61
Second row power point.
Autowiper module.
5A
F62
Autodimming rear view mirror.
Not used (spare).
10A
F63
Not used.
—
F64
Liftgate release.
10A
F65
Driver door unlock supply.
20A
F66
Multi-function display.
7.5A
F67
GPS module.
Sync.
Not used (spare).
15A
F68
Instrument cluster.
5A
F69
Central lock and unlock supply.
20A
F70
Climate control module.
7.5A
F71
Steering wheel module.
7.5A
F72
Data link connector.
7.5A
F73
OBD II supply.
Headlamp supply.
15A
F74
Fog lamp supply.
15A
F75
Reversing lamp supply.
10A
F76
Washer pump.
20A
F77
Ignition switch, Start button.
5A
F78
Radio.
15A
F79
Hazard light switch.
Not used (spare).
20A
F80
Power sun shade.
5A
F81
Remote receiver antenna.
Washer pump ground.
20A
F82
Central locking ground.
20A
F83
206
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Fuses