belt FORD C-MAY HYBRID 2018 Owner's Guide
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POWER LIFTGATE (If Equipped)
WARNINGS
It is extremely dangerous to ride in a
cargo area, inside or outside of a
vehicle. In a crash, people riding in
these areas are more likely to be seriously
injured or killed. Do not allow people to ride
in any area of your vehicle that is not
equipped with seats and seatbelts. Make
sure everyone in your vehicle is in a seat
and properly using a seatbelt. Failure to
follow this warning could result in serious
personal injury or death. Make sure to close and latch the
liftgate to prevent drawing exhaust
fumes into your vehicle. This will also
prevent passengers and cargo from falling
out. If you must drive with the liftgate open,
keep the vents or windows open so outside
air comes into your vehicle. Failure to
follow this warning could result in serious
personal injury. Keep keys out of reach of children.
Do not allow children to operate or
play near an open or moving power
liftgate. You should supervise the
operation of the power liftgate at all times. Note:
Make sure that you close the liftgate
before operating or moving your vehicle,
especially in an enclosure, for example a
garage or a parking structure. This could
damage the liftgate and its components.
Note: Do not hang anything, for example
a bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.
Note: Do not operate the liftgate unless it
is free from obstruction.
The liftgate only operates with the
transmission in park (P). If there is a problem with the open or close
request, a tone will sound for one of the
following reasons:
•
The ignition is on and the transmission
is not in park (P).
• The battery voltage is below the
minimum operating voltage.
• The liftgate is not fully closed and your
vehicle speed is at or above
1 mph
(1 km/h).
If the liftgate starts to close after it has
fully opened, this indicates there may be
excessive weight on the liftgate or a
possible strut failure. A repetitive tone
sounds and the liftgate closes under
control. Remove any excessive weight from
the liftgate. If the liftgate continues to
close after opening, have the system
checked by an authorized dealer.
Opening and Closing the Liftgate WARNING
Make sure all persons are clear of the
power liftgate area before using the
power liftgate control.
Note:
Make sure the area behind your
vehicle is free from obstruction and that
there is enough room for you to operate the
liftgate. Objects too close to your vehicle,
for example a wall, garage door or another
vehicle may come into contact with the
moving liftgate. This could damage the
liftgate and its components.
Note: Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components.
Note: Make sure the liftgate is free from
snow, ice, and any other blockages before
you operate the liftgate to avoid issues with
operation.
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Fasten Seatbelt
It will light and a tone will sound
to remind you to fasten your
seatbelt. See Seatbelt
Reminder (page 34).
Front Airbag If it fails to light when you start
your vehicle, continues to flash
or remains on, this indicates a
malfunction. Have the system checked by
an authorized dealer.
Front Fog Lamps
(If Equipped) Lights when you switch the front
fog lamps on.
Grade Assist Lights when you switch on grade
assist.
High Beam Lights when you switch the high
beam headlamps on. It will flash
when you use the headlamp
flasher.
Liftgate Ajar Lights when the liftgate is not
completely closed.
Low Battery
(If Equipped) Lights when the battery level is
low. You may also see a
message suggesting you reduce
your usage of the climate system. Low Fuel Level Lights when the fuel level is low
or the fuel tank is nearly empty.
Refuel as soon as possible.
Low Tire Pressure Warning Lights when your tire pressure is
low. If the lamp remains on with
the engine running or when
driving, check your tire pressure as soon as
possible.
It also lights momentarily when you switch
on the ignition to confirm the lamp is
functional. If it does not light when you
switch on the ignition, or begins to flash at
any time, have the system checked by an
authorized dealer.
Parking Lamps Lights when you switch the
parking lamps on.
Powertrain Fault Lights when the system detects
a powertrain or high-voltage
charge system fault. If the
indicator stays on or continues to come on,
contact an authorized dealer as soon as
possible.
Note: If your vehicle detects certain faults,
it will not allow you to operate the
accelerator pedal. If this happens, press the
brake pedal and release it. This will activate
limp home vehicle operation. In limp home
vehicle operation, your vehicle will
accelerate in a controlled manner up to a
maximum speed of 35 mph (56 km/h) on
a flat surface. If you apply the brake pedal
or move the transmission to neutral (N) you
can override your vehicle ’s acceleration.
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MyKey
Action
Message
Displayed during key programming when MyKey cannot be
programmed.
MyKey not Created
Displays when MyKey is active.
MyKey Active Drive
Safely
Displays when a MyKey is in use and the MyKey speed limit is
on and the vehicle speed is approaching 80 mph (130 km/h).
Near Vehicle Top Speed
Displays when a MyKey is in use and the MyKey speed limit is
reached.
Vehicle at Top Speed of
MyKey Setting
Displays when MyKey is active.
Check Speed Drive
Safely
Displays when a MyKey is in use and Belt-Minder is activated.
Buckle Up to Unmute
Audio
Displays when a MyKey is in use and Traction control is
activated.
Traction Control On -
MyKey Setting
Displays when a MyKey is in use and park aid is activated.
MyKey Park Aid Cannot
be Deactivated
Park Aid Action
Message
Displays when the system has detected a condition that
requires service. Contact your authorized dealer. See Prin-
ciple of Operation (page 159).
Check Park Aid
Displays the park aid status.
Rear Park Aid On Off
Displays when the system has detected a condition that
requires attention. See
Principle of Operation (page 159).
Check Rear Park Aid
Displays when the system has detected a condition that
requires attention. See
Principle of Operation (page 159).
Check Front Park Aid
Displays when the system has detected a condition that
requires service. Contact your authorized dealer. See
Prin-
ciple of Operation (page 159).
Park Aid Fault
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SITTING IN THE CORRECT
POSITION
WARNINGS
Sitting improperly, out of position or
with the seatback reclined too far
can take weight off the seat cushion
and affect the decision of the passenger
sensing system, resulting in serious injury
or death in the event of a crash. Always sit
upright against your seat back, with your
feet on the floor. Do not recline the seatback as this
can cause the occupant to slide
under the safety belt, resulting in
serious injury in the event of a crash. Do not place objects higher than the
seatback to reduce the risk of serious
injury in the event of a crash or during
heavy braking. When you use them properly, the seat,
head restraint, safety belt and airbags will
provide optimum protection in the event
of a crash. We recommend that you follow these
guidelines:
•
Sit in an upright position with the base
of your spine as far back as possible.
• Do not recline the seatback more than
30 degrees.
• Adjust the head restraint so that the
top of it is level with the top of your
head and as far forward as possible.
Make sure that you remain
comfortable.
• Keep sufficient distance between
yourself and the steering wheel. We
recommend a minimum of 10 in
(25 cm) between your breastbone and
the airbag cover.
• Hold the steering wheel with your arms
slightly bent.
• Bend your legs slightly so that you can
press the pedals fully.
• Position the shoulder strap of the
safety belt over the center of your
shoulder and position the lap strap
tightly across your hips.
Make sure that your driving position is
comfortable and that you can maintain full
control of your vehicle.
HEAD RESTRAINTS WARNINGS
Fully adjust the head restraint before
you sit in or operate your vehicle. This
will help minimize the risk of neck
injury in the event of a crash. Do not adjust
the head restraint when your vehicle is
moving. The head restraint is a safety device.
Whenever possible it should be
installed and properly adjusted when
the seat is occupied. Failure to adjust the
head restraint properly could reduce its
effectiveness during certain impacts. 111
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Ignition Modes
The keyless starting system has three
modes:
•
Off: Turns the ignition off.
• Without applying the brake pedal,
press and release the button once
when the ignition is in the on mode,
or when the vehicle is on but not
moving.
• On:
All electrical circuits are
operational and the warning lamps and
indicators illuminate.
• Without applying the brake pedal,
press and release the button once.
• Start:
Starts your vehicle and places
it in Ready to Drive mode (indicated by
the green "Ready to Drive" icon on the
instrument cluster). The engine may
not start when the vehicle starts.
• Press the brake pedal, and then
press the button until the vehicle
turns on. STARTING A HYBRID
ELECTRIC VEHICLE SYSTEM
When you start the vehicle, the idle speed
increases. This helps to warm up the
engine. If the engine idle speed does not
slow down automatically, have your
vehicle checked as soon as possible.
Before starting your vehicle, check the
following:
•
Make sure all occupants have fastened
their seatbelts.
• Make sure the headlamps and
electrical accessories are off.
• Make sure the parking brake is on.
• Make sure the transmission is in park
(P) or neutral (N).
• Switch the ignition key to position
II. If
your vehicle is equipped with a keyless
ignition, see the following instructions.
Vehicles with Keyless Start
Note: Do not touch the accelerator pedal.
1. Fully press the brake pedal.
2. Press the button.
Note: The green ready indicator illuminates
letting you know that the vehicle is ready
for driving. Since your vehicle is equipped
with a silent key start, the engine may not
start at the time of the vehicle start. See
Hybrid Vehicle Operation
(page 131).
The system does not function if:
• The key frequencies are jammed.
• The key battery has no charge.
If you are unable to start the vehicle, do
the following:
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5. Make the final connection of the
negative (-) cable to an exposed metal
part of the stalled vehicle's engine,
away from the battery and the fuel
injection system, or connect the
negative (-) cable to a ground
connection point if available.
Make sure that the cables are clear of fan
blades, belts, the moving parts of both
engines, or any fuel delivery system parts.
Jump Starting
1. Start the booster vehicle and press the
accelerator pedal moderately.
2. Start the disabled vehicle. Check the instrument cluster for the Ready to
Drive light as the gasoline engine may
not start, but the electric motor may
be running.
3. Once you start the disabled vehicle, run
both vehicles for an additional three
minutes before disconnecting the
jumper cables.
Removing the Jumper Cables
Remove the jumper cables in the reverse
order that they were connected. 1. Remove the negative (-) jumper cable
from the disabled vehicle.
2. Remove the jumper cable on the negative (-) terminal of the booster
vehicle battery.
3. Remove the jumper cable from the positive (+) terminal of the booster
vehicle battery.
4. Remove the jumper cable from the positive (+) terminal of the disabled
vehicle battery.
After disconnecting the jumper cables, let
the disabled vehicle sit in Ready to Drive
mode for several minutes to charge the
12V battery. The disabled vehicle can
charge the 12V battery even if the gasoline
engine is off. The 12V battery receives
power from the high-voltage battery.
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•
As with any vehicle fire, do not inhale
smoke, vapors or gas from the vehicle,
as they may be hazardous.
• Stay out of the roadway and stay out
of the way of any oncoming traffic
while awaiting the arrival of emergency
responders.
Post-Incident
• Do not store a severely damaged
vehicle with a lithium-ion battery inside
a structure or within 49 ft (15 m) of any
structure or vehicle.
• Make sure that passenger and luggage
compartments remain ventilated.
• Call emergency assistance if you
observe leaking fluids, sparks, smoke
or flames, or hear gurgling or bubbling
from the high-voltage battery.
POST-CRASH ALERT SYSTEM
The system flashes the direction indicators
and sounds the horn (intermittently) in the
event of a serious impact that deploys an
airbag (front, side, side curtain or Safety
Canopy) or the seatbelt pretensioners.
The horn and indicators turn off when:
• You press the hazard control button.
• You press the panic button on the
remote entry transmitter (if equipped).
• Your vehicle runs out of power.
• Sounding of the horn is only enabled
in specific markets. TRANSPORTING THE VEHICLE
If you need to have your vehicle towed,
contact a professional towing service or,
if you are a member of a roadside
assistance program, your roadside
assistance service provider.
We recommend the use of a wheel lift and
dollies or flatbed equipment to tow your
vehicle. Do not tow with a slingbelt. Ford
Motor Company has not approved a
slingbelt towing procedure. Vehicle
damage may occur if towed incorrectly, or
by any other means.
Ford Motor Company produces a towing
manual for all authorized tow truck
operators. Have your tow truck operator
refer to this manual for proper hook-up
and towing procedures for your vehicle.
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CLEANING THE INTERIOR
Note:
Do not allow air fresheners and hand
sanitizers to spill on interior surfaces. If a
spill occurs, wipe off immediately. Damage
may not be covered by your warranty.
Note: Do not use household cleaning
products or glass cleaners, which can stain
and discolor the fabric and affect the flame
retardant abilities of the seat materials.
Note: We recommend distilled water when
cleaning.
Fabric, Carpets, Cloth Seats,
Headliners and Floor Mats
Note: Avoid soaking any surface. Do not
use excessive amounts of water to clean
the vehicle interior.
Note: To avoid spots or discoloration, clean
the entire surface.
To clean:
• Remove dust and loose dirt with a
vacuum cleaner or brush.
• Wipe the surface with a soft, damp
cloth and a mild soap and water
solution. Dry the area with a clean, soft
cloth.
• If a ring forms on the fabric after spot
cleaning, clean the entire area
immediately, but do not soak or the
ring will set.
Seatbelts WARNINGS
Do not use cleaning solvents, bleach
or dye on the vehicle's seatbelts, as
these actions may weaken the belt
webbing. WARNINGS
On vehicles equipped with
seat-mounted airbags, do not use
chemical solvents or strong
detergents. Such products could
contaminate the side airbag system and
affect performance of the side airbag in a
crash. Note:
Do not use abrasives, or chemical
solvents to clean them.
Note: Do not allow moisture to penetrate
the seatbelt retractor mechanism.
Cleaning may safely be carried out using
mild soap and water. Let them dry
naturally, away from artificial heat.
Leather Interior (If Equipped)
Follow the same procedure as cleaning
leather seats for cleaning leather
instrument panels and leather interior trim
surfaces.
Suede Micro Fiber Fabric
(If Equipped)
Note: Do not steam clean.
Note: To avoid spots or discoloration, clean
the entire surface.
Do not use the following products:
• Leather care products.
• Household cleaners.
• Alcoholic solutions.
• Spot removers.
• Shoe polish.
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SYNC™ APPLICATIONS AND
SERVICES (If Equipped)
In order for the following features to work,
your cellular phone must be compatible
with SYNC. To check your phone's
compatibility, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
• 911 Assist: Can alert 911 in the event of
an emergency.
• SYNC AppLink: Allows you to connect
to and use certain applications such as
Spotify and Glympse (if your phone is
compatible).
These features may require activation.
Available AppLink enabled apps vary by
market.
911 Assist WARNINGS
Unless the 911 Assist setting is set on
before a crash, the system will not
dial for help which could delay
response time, potentially increasing the
risk of serious injury or death after a crash. Do not wait for 911 Assist to make an
emergency call if you can do it
yourself. Dial emergency services
immediately to avoid delayed response
time which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional. Always place your phone in a secure
location in your vehicle so it does not
become a projectile or get damaged
in a crash. Failure to do so may cause
serious injury to someone or damage the
phone which could prevent 911 Assist from
working properly. Note:
The SYNC 911 Assist feature must be
set on before the incident.
Note: The SYNC 911 Assist feature only
operates in the U.S., Canada or in a territory
in which 911 is the emergency number.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user switches 911 Assist to on
or off, that setting applies for all paired
phones. If 911 Assist is switched off, either
a voice message plays or a display message
or an icon comes on when your vehicle is
started and after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone. You
can learn more about the 911 Assist
feature, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See
Supplementary Restraints System
(page 38). Important information about
airbag deployment is in this chapter.
See
Roadside Emergencies (page 186).
Important information about the fuel pump
shut-off is in this chapter.
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(If Equipped)
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To Access Using Voice Commands
Press the voice button then when prompted say:
Action and Description
Menu Item
Say the name of the application after the tone.
The app should start. When an app is running through SYNC, you can press the voice button and speak commands specific to the app, for example "Play Playlist Road Trip".
mobile (apps |
applications)
Use this command to discover the available voice commands.
help
SYNC Mobile App Voice Commands
The following voice commands are always available: Action and Description
Menu Item
SYNC prompts you to say the name of an
app to start it on SYNC.
mobile (apps | applications)
SYNC lists all of the currently available
mobile apps.
list [mobile] (apps | applications)
Searches your connected mobile device for
SYNC-compatible mobile apps.
find [new] [mobile] (apps | applications)
help
You can say the name of a mobile app at any time to start the mobile app on SYNC.
App Permissions
App permissions are organized by groups.
You can grant these group permissions
individually. You can change a permission
group status any time when not driving, by
using the settings menu. When you launch an app using SYNC, the
system may ask you to grant certain
permissions, for example:
•
To allow your vehicle to provide vehicle
information to the app such as, but not
limited to: Fuel level, fuel economy, fuel
consumption, engine speed, rain
sensor, odometer, VIN, external
temperature, gear position, tire
pressure, and head lamp status.
• To allow your vehicle to provide driving
characteristic information such as, but
not limited to: MyKey, seat belt status,
engine revolutions per minute, gear
position, braking events, steering wheel
angle, and accelerator pedal position.
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