belt FORD C-MAY HYBRID 2018 Service Manual

•
Power: Switch the audio system on
and off.
• VOL:
Control the volume of playing
audio.
• Seek
and Tune: se as you normally
would in audio modes.
• Eject:
Eject a CD from the audio
system.
• SOURCE
or MEDIA: Press repeatedly
to advance through available media
modes.
• SOUND:
Press to access the Sound
menu where you can adjust sound and
other audio settings.
• 1-6:
Press and hold to store or press to
select an AM, FM or SIRIUS memory
preset. See Audio System (page
277).
• DISP:
Switch the display on or off. You
can also touch the screen to switch the
display back on.
• Temperature, fan and climate
control buttons:
Control the
temperature, fan speed or settings of
the climate control system. See
Climate Control
(page 106).
911 Assist WARNINGS
Unless the 911 Assist setting is set on
before a crash, the system will not
dial for help which could delay
response time, potentially increasing the
risk of serious injury or death after a crash. Do not wait for 911 Assist to make an
emergency call if you can do it
yourself. Dial emergency services
immediately to avoid delayed response
time which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional. WARNINGS
Always place your phone in a secure
location in your vehicle so it does not
become a projectile or get damaged
in a crash. Failure to do so may cause
serious injury to someone or damage the
phone which could prevent 911 Assist from
working properly. Note:
The SYNC 911 Assist feature must be
set on before the incident.
Note: The SYNC 911 Assist feature only
operates in the U.S., Canada or in a territory
in which 911 is the emergency number.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is switched off and the phone is
connected to SYNC, an icon displays on the
status bar.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth enabled phone. You
can learn more about the 911 Assist
feature, by visiting: Website
www.owner.ford.com
www.syncmyride.ca
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(If Equipped)

Less Cost to Properly Maintain Your
Vehicle
Ford Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 10% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Protect extended
service plan coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect extended service plan that is
right for you.
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Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
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Multi-point Inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and A/C hoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires for wear and proper pressure2
Fluid levels 1
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer
2 If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™ (If
Equipped)
Your vehicle is equipped with an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
your vehicle is used. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time. This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying a
message in the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.
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BLIS
See: Blind Spot Information System...........170
Body Styling Kits..........................................243
Bonnet Lock See: Opening and Closing the Hood............212
Booster Seats..................................................25 Types of Booster Seats...................................... 26
Brake Fluid Check
.........................................221
Brakes...............................................................153
General Information.......................................... 153
Breaking-In......................................................183
Bulb Specification Chart............................231
C
Cabin Air Filter...............................................109
California Proposition 65..............................11
Capacities and Specifications
................274
Specifications...................................................... 274
Car Wash See: Cleaning the Exterior.............................. 235
Catalytic Converter......................................144 On-Board Diagnostics (OBD-II).................... 145
Readiness for Inspection and Maintenance (I/M) Testing................................................... 145
Center Console
..............................................124
Changing a Bulb...........................................226
Replacing Fog, Park and Direction Indicator
Bulbs.................................................................. 228
Replacing Headlamp Bulbs........................... 226
Replacing License Plate Lamp Bulb..........230
Replacing Reverse Lamp and Tail Lamp Bulbs.................................................................. 229
Replacing Tail, Brake and Direction Indicator Bulbs............................................... 228
Replacing the Center High Mounted Brake Lamp Bulbs..................................................... 230
Changing a Fuse...........................................210 Fuses....................................................................... 210
Changing the 12V Battery..........................222
Changing the Engine Air Filter.................232 Air Cleaner Assembly Components............232
Installing the Engine Air Filter
Element............................................................ 233
Removing the Engine Air Filter Element............................................................ 233Changing the Wiper Blades.....................223
Changing the Rear Window Wiper
Blade
.................................................................. 224
Changing the Windshield Wiper Blades................................................................ 224
Service Position.................................................. 223
Checking MyKey System Status...............55 MyKey Distance.................................................... 55
Number of Admin Keys...................................... 55
Number of MyKeys.............................................. 55
Checking the Wiper Blades......................223
Child Restraint and Seatbelt Maintenance.................................................35
Child Restraint Positioning
..........................27
Child Safety.......................................................18
General Information............................................. 18
Child Safety Locks.........................................28 Left-Hand Side...................................................... 29
Right-Hand Side................................................... 29
Cleaning Leather Seats
.............................240
Cleaning Products.......................................235
Materials................................................................ 235
Cleaning the Engine
....................................237
Cleaning the Exterior..................................235
Body Paintwork Preservation........................ 236
Cleaning Stripes or Graphics......................... 236
Cleaning the Chrome Trim............................. 236
Cleaning the Headlamps................................ 236
Cleaning the Rear Window............................ 236
Cleaning the Instrument Panel and Instrument Cluster Lens.........................239
Cleaning the Interior...................................238 Fabric, Carpets, Cloth Seats, Headliners
and Floor Mats............................................... 238
Instrument Cluster Screens, LCD Screens and Radio Screens....................................... 239
Leather Interior................................................... 238
Rear Windows..................................................... 239
Seatbelts............................................................... 238
Storage Compartments, Cup Holders and Ashtrays............................................................ 239
Suede Micro Fiber Fabric................................ 238
Cleaning the Wheels
..................................240
Cleaning the Windows and Wiper Blades............................................................237
Clearing All MyKeys.......................................53
Climate Control
............................................106
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Event Data Recording
See: Data Recording.............................................. 9
Export Unique Options..................................13
Exterior Mirrors...............................................80
Blind Spot Information System...................... 82
Fold-Away Exterior Mirrors................................ 81
Heated Exterior Mirrors....................................... 81
Integrated Blind Spot Mirrors........................... 81
Power Exterior Mirrors........................................ 80
Puddle Lamps........................................................ 81
Signal Indicator Mirrors....................................... 81
F
Fastening the Seatbelts
................................31
Seatbelt Locking Modes.................................... 32
Using Seatbelts During Pregnancy.................31
Flat Tire Inflation See: Tire Sealant and Inflator Kit.................244
Floor Mats
.......................................................184
Fog Lamps - Front See: Front Fog Lamps......................................... 77
Ford Credit
..........................................................11
US Only...................................................................... 11
Ford Protect....................................................413 Ford Protect Extended Service Plan
(CANADA ONLY)........................................... 414
Ford Protect Extended Service Plans (U.S. Only)................................................................... 413
Front Fog Lamps.............................................77
Front Parking Aid..........................................160 Obstacle Distance Indicator............................ 161
Front Passenger Sensing System............40
Fuel and Refueling.......................................136
Fuel Consumption
.........................................141
Fuel Economy....................................................... 141
Fuel Filler Funnel Location........................137
Fuel Filter
..........................................................221
Fuel Quality.....................................................136 Choosing the Right Fuel................................... 136
Fuel Shutoff....................................................187
Fuses.................................................................201
Fuse Specification Chart...........................201 Luggage Compartment Fuse Panel............207
Passenger Compartment Fuse
Panel................................................................. 204
Power Distribution Box..................................... 201
Pre-Fuse Box........................................................ 201G
Garage Door Opener
See: Universal Garage Door Opener............118
Gauges...............................................................85 Left Information Display.................................... 85
Right Information Display................................. 86
Gearbox See: Transmission.............................................. 150
General Information on Radio Frequencies...................................................47
Intelligent Access.................................................. 47
General Maintenance Information........415 Multi-point Inspection....................................... 417
Owner Checks and Services.......................... 416
Protecting Your Investment............................ 415
Why Maintain Your Vehicle?.......................... 415
Why Maintain Your Vehicle at Your Dealership?...................................................... 415
Getting Assistance Outside the U.S. and Canada..........................................................197
Getting the Services You Need...............194 Away From Home.............................................. 194
Global Opening
..............................................80
Opening the Windows....................................... 80
H
Handbrake See: Parking Brake............................................. 154
Hazard Flashers.............................................187
Headlamp Adjusting See: Adjusting the Headlamps..................... 225
Headlamp Exit Delay....................................76
Headlamp Removal See: Removing a Headlamp.......................... 226
Headrest See: Head Restraints........................................... 111
Head Restraints
...............................................111
Adjusting the Head Restraint.......................... 112
Heated Seats
...................................................117
Heated Windows and Mirrors..................108 Heated Exterior Mirrors.................................... 109
Heated Rear Window....................................... 109
Heating See: Climate Control......................................... 106
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High Voltage Battery Cut-Off
Switch............................................................149
........................................................................\
........... 149
High Voltage Battery....................................147 General Information........................................... 147
Hill Start Assist..............................................154 Switching the System On and Off...............155
Using Hill Start Assist........................................ 155
Hints on Controlling the Interior Climate ..........................................................108
Defogging the Side Windows in Cold
Weather............................................................ 108
General Hints....................................................... 108
Quickly Cooling the Interior............................ 108
Quickly Heating the Interior........................... 108
Recommended Settings for Cooling..........108
Recommended Settings for Heating..........108
Hints on Driving With Anti-Lock Brakes............................................................154
Home Screen
................................................344
Hood Lock See: Opening and Closing the Hood............212
Hybrid Vehicle Frequently Asked Questions......................................................133
Hybrid Vehicle Operation
............................131
Battery:.................................................................... 132
Braking:................................................................... 132
Driving:..................................................................... 131
Driving to Optimize Fuel Economy...............132
Engine:..................................................................... 132
Starting:................................................................... 131
Stopping:................................................................. 131
Transmission Operation:................................... 131
I
Ignition Switch
...............................................125
In California (U.S. Only).............................195
Information Display Control.......................70
Information Displays.....................................92 General Information............................................ 92
Information Messages
.................................99
AdvanceTrac®...................................................... 99
Alarm........................................................................\
99
Battery and Charging System (High Voltage)............................................................ 100
Blind Spot Information and Cross Traffic Alert System................................................... 100Doors......................................................................
100
Fuel........................................................................\
.. 100
Hill Start Assist..................................................... 101
Keys and Intelligent Access............................. 101
Maintenance........................................................ 102
MyKey......................................................................103
Park Aid.................................................................. 103
Park Brake............................................................. 104
Power Steering.................................................... 104
Remote Start....................................................... 104
Tire Pressure Monitoring System.................104
Traction Control.................................................. 105
Transmission........................................................ 105
Installing Child Restraints............................19 Child Seats............................................................... 19
Using Lap and Shoulder Belts......................... 20
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 22
Using Tether Straps............................................. 24
Instrument Cluster
........................................85
Instrument Lighting Dimmer......................75
Vehicles With Front Fog Lamps...................... 76
Vehicles Without Front Fog Lamps...............76
Instrument Panel Overview........................16
Interior Lamps
..................................................77
Front Interior Lamp.............................................. 77
Front Interior Lamp - With Panorama Roof...................................................................... 78
Rear Interior Lamp............................................... 78
Interior Mirror
...................................................82
Automatic Dimming Mirror............................... 82
Manual Dimming Mirror..................................... 82
Introduction.........................................................7
J
Jump Starting the Vehicle.........................188 Connecting the Jumper Cables..................... 188
Jump Starting...................................................... 190
Preparing Your Vehicle..................................... 188
Removing the Jumper Cables....................... 190
K
Keyless Starting.............................................125 Ignition Modes..................................................... 126
Keys and Remote Controls.........................47
467
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S
Safety Canopy
™............................................44
Safety Precautions......................................136
Satellite Radio
..............................................290
Satellite Radio Electronic Serial Number
(ESN)................................................................. 291
Satellite Radio Reception Factors................291
SiriusXM Satellite Radio Service................... 291
Troubleshooting................................................. 292
Scheduled Maintenance Record
............422
Scheduled Maintenance............................415
Seatbelt Extension........................................36
Seatbelt Height Adjustment
......................33
Seatbelt Reminder........................................34
Belt-Minder™........................................................ 34
Seatbelts...........................................................30 Principle of Operation........................................ 30
Seatbelt Warning Lamp and Indicator Chime...............................................................33
Conditions of operation..................................... 33
Seats....................................................................111
Security
..............................................................66
Settings...........................................................383 911 Assist............................................................... 388
Ambient Lighting............................................... 395
Bluetooth.............................................................. 385
Clock....................................................................... 385
Display................................................................... 396
General.................................................................. 393
Media Player........................................................ 384
Mobile Apps.......................................................... 391
Navigation............................................................ 389
Phone..................................................................... 385
Radio...................................................................... 388
SiriusXM................................................................ 389
Sound..................................................................... 383
Valet Mode........................................................... 397
Vehicle................................................................... 395
Voice Control....................................................... 396
Wi-Fi & Hotspot................................................. 393
Side Airbags
.....................................................43
Sitting in the Correct Position....................111
Snow Chains See: Using Snow Chains................................. 264
Special Notices................................................12 New Vehicle Limited Warranty......................... 12On Board Diagnostics Data Link
Connector............................................................ 13
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance..............................................420
Exceptions............................................................. 421
Speed Control See: Cruise Control............................................ 168
Stability Control
.............................................157
Principle of Operation....................................... 157
Starter Switch See: Ignition Switch........................................... 125
Starting a Hybrid Electric Vehicle System...........................................................126
Guarding Against Exhaust Fumes................128
Important Ventilating Information...............128
Switching Off the Vehicle When It Is Moving............................................................... 128
Switching Off the Vehicle When It Is Stationary.......................................................... 127
Vehicles with an Ignition Key.......................... 127
Vehicles with Keyless Start............................. 126
Starting and Stopping the Engine
..........125
General Information.......................................... 125
Steering.............................................................174 Electric Power Steering..................................... 174
Steering Wheel
...............................................68
Storage Compartments.............................124
Sun Shades
......................................................83
Bounce-Back......................................................... 83
Opening and Closing the Sun Shade...........83
Sun Shade Relearning........................................ 83
Sun Visors
.........................................................82
Illuminated Vanity Mirror................................... 83
Supplementary Restraints System.........38 Principle of Operation........................................ 38
Symbols Glossary
.............................................7
SYNC™ 3........................................................332
General Information.......................................... 332
SYNC™ 3 Troubleshooting......................397
SYNC™ Applications and Services
.......310
911 Assist................................................................ 310
SYNC Mobile Apps............................................. 312
SYNC™...........................................................294 General Information......................................... 294
SYNC™ Troubleshooting
..........................324
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Climate Voice Commands..............................
347
Initiating a Voice Session................................ 296
Mobile App Voice Commands...................... 350
Navigation Voice Commands....................... 349
Phone Voice Commands................................ 348
SiriusXM Traffic and Travel Link Voice Commands...................................................... 351
System Interaction and Feedback..............297
Voice Settings Commands............................. 351
Utilizing the Mediation/Arbitration Program (Canada Only)..........................197
V
Vehicle Care
...................................................235
General Information......................................... 235
Vehicle Certification Label........................273
Vehicle Identification Number.................272
Vehicle Storage
..............................................241
Battery.................................................................... 242
Body........................................................................\
. 241
Brakes..................................................................... 242
Cooling system................................................... 242
Engine...................................................................... 241
Fuel system.......................................................... 242
General................................................................... 241
Miscellaneous..................................................... 242
Removing Vehicle From Storage.................. 242
Tires........................................................................\
. 242
Ventilation See: Climate Control......................................... 106
VIN See: Vehicle Identification Number.............272
Voice Control...................................................69
W
Warning Lamps and Indicators.................87 Anti-Lock Braking System................................. 87
Battery..................................................................... 88
Blind Spot Monitor.............................................. 88
Brake System........................................................ 88
Cruise Control....................................................... 88
Direction Indicator............................................... 88
Door Ajar................................................................. 88
EcoSelect................................................................ 88
Engine and Motor Coolant Temperature..................................................... 88Engine Oil................................................................
88
Fasten Seatbelt.................................................... 89
Front Airbag........................................................... 89
Front Fog Lamps.................................................. 89
Grade Assist........................................................... 89
High Beam.............................................................. 89
Liftgate Ajar............................................................ 89
Low Battery............................................................ 89
Low Fuel Level...................................................... 89
Low Tire Pressure Warning.............................. 89
Parking Lamps...................................................... 89
Powertrain Fault................................................... 89
Ready to Drive....................................................... 90
Service Engine Soon........................................... 90
Stability Control................................................... 90
Stability Control Off........................................... 90
Stop Safely............................................................. 90
Washer Fluid Check.....................................221
Washers See: Cleaning the Exterior.............................. 235
See: Wipers and Washers................................... 71
Waxing
.............................................................236
Wheels and Tires.........................................244 Technical Specifications................................. 268
Windows and Mirrors....................................79
Windshield Washers
......................................72
Front Camera Washer......................................... 72
Windshield Wipers
..........................................71
Intermittent Wipe.................................................. 71
Speed Dependent Wipers.................................. 71
Wiper Blades See: Checking the Wiper Blades.................. 223
Wipers and Washers......................................71
472
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