engine FORD C-MAY HYBRID 2018 Service Manual

GENERAL INFORMATION
Note:
Occasional brake noise is normal. If
a metal-to-metal, continuous grinding or
continuous squeal sound is present, the
brake linings may be worn-out. Have the
system checked by an authorized dealer. If
the vehicle has continuous vibration or
shudder in the steering wheel while braking,
have it checked by an authorized dealer.
Note: Brake dust may accumulate on the
wheels, even under normal driving
conditions. Some dust is inevitable as the
brakes wear and does not contribute to
brake noise. See Cleaning the Wheels
(page 240). See
Warning Lamps and
Indicators (page 87).
Wet brakes result in reduced braking
efficiency. Gently press the brake pedal a
few times when driving from a car wash or
standing water to dry the brakes.
Brake Over Accelerator
In the event the accelerator pedal
becomes stuck or entrapped, apply steady
and firm pressure to the brake pedal to
slow the vehicle and reduce engine power.
If you experience this condition, apply the
brakes and bring your vehicle to a safe
stop. Move the transmission to park (P),
switch the engine off and apply the parking
brake. Inspect the accelerator pedal for
any interference. If none are found and the
condition persists, have your vehicle towed
to the nearest authorized dealer.
Brake Assist
Brake assist detects when you brake
heavily by measuring the rate at which you
press the brake pedal. It provides
maximum braking efficiency as long as you
press the pedal. Brake assist can reduce
stopping distances in critical situations. Anti-lock Brake System
This system helps you maintain steering
control during emergency stops by keeping
the brakes from locking. This lamp momentarily
illuminates when you turn the
ignition on. If the light does not
illuminate during start up, remains on or
flashes, the system may be disabled. Have
the system checked by an authorized
dealer. If the anti-lock brake system is
disabled, normal braking is still effective. If the brake warning lamp
illuminates when you release the
parking brake, have the system
checked by an authorized dealer.
It also illuminates momentarily when you
switch the ignition on to confirm the lamp
is functional. If it does not illuminate when
you switch the ignition on, or begins to
flash at any time, have the system checked
by an authorized dealer.
Regenerative Braking System
This feature is used to simulate the engine
braking of an internal combustion engine
and assist the standard brake system while
recovering some of the energy of motion
and storing it in the battery to improve the
range of your vehicle. The standard brake
system is designed to fully stop the car if
regenerative braking is not available.
During regenerative braking, the motor is
spun as a generator to create electrical
current. This recharges the battery and
slows the vehicle. In effect, once the
accelerator pedal is released, the motor
changes from an energy user to an energy
producer.
153
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing BrakesE144522 E144522

WARNINGS
You must remain in your vehicle
when the system turns on. At all
times, you are responsible for
controlling your vehicle, supervising the
system and intervening, if required. Failure
to take care may result in the loss of
control of your vehicle, serious personal
injury or death. The system will turn off if a
malfunction is apparent or if you rev
the engine excessively. Failure to
take care may result in the loss of control
of your vehicle, serious personal injury or
death. The system makes it easier to pull away
when your vehicle is on a slope without the
need to use the parking brake.
When the system is active, your vehicle
remains stationary on the slope for two to
three seconds after you release the brake
pedal. This allows time to move your foot
from the brake to the accelerator pedal.
The system releases the brakes
automatically once the engine has
developed sufficient torque to prevent your
vehicle from rolling down the slope. This
is an advantage when pulling away on a
slope, for example from a car park ramp,
traffic lights or when reversing uphill into
a parking space.
The system activates on any slope that
causes your vehicle to roll.
Note:
There is no warning light to indicate
the system is either on or off.
Using Hill Start Assist
1. Press the brake pedal to bring your vehicle to a complete standstill.Keep
the brake pedal pressed and shift into
first gear when facing uphill or reverse
(R) when facing downhill. 2. If the sensors detect that your vehicle
is on a slope, the system activates
automatically.
3. When you remove your foot from the brake pedal, your vehicle remains on
the slope without rolling away for
about two to three seconds. This hold
time automatically extends if you are
in the process of driving off.
4. Drive off in the normal manner. The system releases the brakes
automatically.
Note: When you remove your foot from the
brake pedal and press the pedal again when
the system is active, you will experience
significantly reduced brake pedal travel. This
is normal.
Switching the System On and Off
Vehicles with Manual Transmission
You can switch this feature on or off in the
information display. The system
remembers the last setting when you start
your vehicle.
Vehicles with Automatic Transmission
You cannot turn the system on or off.
When you switch the ignition on, the
system automatically turns on.
155
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Brakes

PRINCIPLE OF OPERATION
The traction control system helps avoid
drive wheel spin and loss of traction.
If your vehicle begins to slide, the system
applies the brakes to individual wheels
and, when needed, reduces engine power
at the same time. If the wheels spin when
accelerating on slippery or loose surfaces,
the system reduces engine power in order
to increase traction.
USING TRACTION CONTROL
WARNING
The stability and traction control
light illuminates steadily if the
system detects a failure. Make sure
you did not manually disable the traction
control system using the information
display controls or the switch. If the
stability control and traction control light
is still illuminating steadily, have the
system serviced by an authorized dealer
immediately. Operating your vehicle with
the traction control disabled could lead to
an increased risk of loss of vehicle control,
vehicle rollover, personal injury and death. The system automatically turns on each
time you switch the ignition on.
If your vehicle is stuck in mud or snow,
switching traction control off may be
beneficial as this allows the wheels to spin.
Note:
When you switch traction control off,
stability control remains fully active.
Switching the System Off
When you switch the system off or on, a
message appears in the information
display showing system status.
You can switch the system off by either
using the information display controls or
the switch. Using the Information Display
Controls
You can switch this feature off or on in the
information display. See General
Information (page 92).
Using a Switch
(If Equipped)
Use the traction control switch on the
instrument panel to switch the system off
or on.
System Indicator Lights and
Messages The stability and traction control
light:
• Temporarily illuminates on engine
start-up.
• Flashes when a driving condition
activates either of the systems.
• Illuminates if a problem occurs in either
of the systems. The stability and traction control
off light temporarily illuminates
on engine start-up and stays on
when you switch the traction control
system off.
156
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Traction ControlE138639 E130458

PRINCIPLE OF OPERATION
WARNINGS
Vehicle modifications involving
braking system, aftermarket roof
racks, suspension, steering system,
tire construction and wheel and tire size
may change the handling characteristics
of your vehicle and may adversely affect
the performance of the electronic stability
control system. In addition, installing any
stereo loudspeakers may interfere with
and adversely affect the electronic stability
control system. Install any aftermarket
stereo loudspeaker as far as possible from
the front center console, the tunnel, and
the front seats in order to minimize the risk
of interfering with the electronic stability
control sensors. Reducing the
effectiveness of the electronic stability
control system could lead to an increased
risk of loss of vehicle control, vehicle
rollover, personal injury and death. Remember that even advanced
technology cannot defy the laws of
physics. It’
s always possible to lose
control of a vehicle due to inappropriate
driver input for the conditions. Aggressive
driving on any road condition can cause
you to lose control of your vehicle
increasing the risk of personal injury or
property damage. Activation of the
electronic stability control system is an
indication that at least some of the tires
have exceeded their ability to grip the road;
this could reduce the operator ’s ability to
control the vehicle potentially resulting in
a loss of vehicle control, vehicle rollover,
personal injury and death. If your electronic
stability control system activates, SLOW
DOWN. The system automatically turns on each
time you switch the ignition on. If a fault occurs in either the stability
control or the traction control system, you
may experience the following conditions:
•
The stability and traction control light
illuminates steadily.
• The stability control and traction
control systems do not enhance your
vehicle's ability to maintain traction of
the wheels.
If a driving condition activates either the
stability control or the traction control
system you may experience the following
conditions:
• The stability and traction control light
flashes.
• Your vehicle slows down.
• Reduced engine power.
• A vibration in the brake pedal.
• The brake pedal is stiffer than usual.
• If the driving condition is severe and
your foot is not on the brake, the brake
pedal may move as the system applies
higher brake force.
The stability control system has several
features built into it to help you maintain
control of your vehicle:
Electronic Stability Control
The system enhances your vehicle ’s ability
to prevent skids or lateral slides by
applying brakes to one or more of the
wheels individually and, if necessary,
reducing engine power.
Roll Stability Control
The system enhances your vehicle ’s ability
to prevent rollovers by detecting your
vehicle ’s roll motion and the rate at which
it changes by applying the brakes to one
or more wheels individually.
157
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Stability Control

PRINCIPLE OF OPERATION
Cruise control lets you maintain a set
speed without keeping your foot on the
accelerator pedal. You can use cruise
control when your vehicle speed is greater
than 20 mph (30 km/h).
USING CRUISE CONTROL WARNINGS
Do not use cruise control on winding
roads, in heavy traffic or when the
road surface is slippery. This could
result in loss of vehicle control, serious
injury or death. When you are going downhill, your
vehicle speed could increase above
the set speed. The system does not
apply the brakes. Note:
Cruise control disengages if the
vehicle speed decreases more than 10 mph
(16 km/h) below the set speed when driving
uphill.
Note: When you are going downhill while
using cruise control, the battery charging
system and engine work together to help
maintain the set speed. Engine noise may
increase or decrease under these conditions. The cruise controls are on the steering
wheel.
Switching Cruise Control On
Press
ON.
The indicator appears in the
information display.
Setting the Cruise Speed
1. Drive to desired speed.
2. Press
SET+ or SET-.
3. Take your foot off the accelerator pedal.
Note: The indicator changes color.
Changing the Set Speed
Note: If you accelerate by pressing the
accelerator pedal, the set speed will not
change. When you release the accelerator
pedal, your vehicle returns to the speed that
you previously set.
• Press
SET+ or SET- to change the set
speed in small increments.
• Press the accelerator or brake pedal
until you reach the desired speed. Press
SET+
or SET-.
• Press and hold SET+ or SET-. Release
the control when you reach the desired
speed.
Canceling the Set Speed
Pull
CAN or tap the brake pedal. The set
speed does not erase.
Resuming the Set Speed
Pull
RES.
Switching Cruise Control Off
Note: You erase the set speed when you
switch the system off.
168
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Cruise ControlE142437 E71340

The system turns on when you start the
engine and you shift into reverse (R). The
system turns off when you shift out of
reverse (R).The sensor on the left-hand side is only
partially obstructed and zone coverage on
the right-hand side is maximized.
172
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Driving AidsE142440 E142441

The total load on each axle must
never exceed its Gross Axle
Weight Rating.
GVWR (Gross Vehicle Weight
Rating)
GVWR is the maximum allowable
weight of the fully loaded vehicle.
This includes all options,
equipment, passengers and cargo.
It appears on the Safety
Compliance Certification label.
The label is located on the door
hinge pillar, door-latch post, or the
door edge that meets the
door-latch post, next to the driver
seating position.
The gross vehicle weight must
never exceed the Gross Vehicle
Weight Rating.
Safety Compliance Certification Label
Example:
WARNING
Exceeding the Safety
Compliance Certification
label vehicle weight rating limits
could result in substandard
vehicle handling or performance,
engine, transmission and/or
structural damage, serious
damage to the vehicle, loss of
control and personal injury. Maximum Loaded Trailer
Weight
Maximum loaded trailer weight is
the highest possible weight of a
fully loaded trailer the vehicle can
tow. Consult an authorized dealer
(or the RV and Trailer Towing
Guide available at an authorized
dealer) for more detailed
information.
GCWR (Gross Combined
Weight Rating)
GCWR is the maximum allowable
weight of the vehicle and the
loaded trailer, including all cargo
and passengers, that the vehicle
can handle without risking
damage. (Important: The towing
vehicle
’s braking system is rated
for operation at Gross Vehicle
Weight Rating, not at Gross
Combined Weight Rating.)
Separate functional brakes should
178
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Load CarryingE198828

TOWING A TRAILER
WARNING
Your vehicle is not approved
for trailer towing. Never tow
a trailer with your vehicle. TOWING THE VEHICLE ON
FOUR WHEELS
Emergency Towing
WARNING
If your vehicle has a steering wheel
lock make sure the ignition is in the
accessory or on position when being
towed. If your vehicle becomes inoperable
(without access to wheel dollies,
car-hauling trailer, or flatbed transport
vehicle), it can be flat-towed (all wheels
on the ground, regardless of the powertrain
and transmission configuration) under the
following conditions:
•
Tow only in the forward direction.
• The transmission is in neutral (N). If
you cannot move the transmission into
neutral (N), you may need to override
it. See Automatic Transmission
(page 150).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is
50 mi (80 km).
Recreational Towing
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering the vehicle. See
Climate Control
(page 106). Follow these guidelines if you have a need
for recreational (RV) towing. An example
of recreational towing would be towing
your vehicle behind a motorhome. We
designed these guidelines to prevent
damage to your transmission.
You can tow your vehicle with all four
wheels on the ground or with the front
wheels off the ground by using a tow dolly.
If you are using a tow dolly follow the
instructions specified by the equipment
provider.
If you tow your vehicle with all four wheels
on the ground:
•
Tow only in the forward direction.
• Release the parking brake.
• Shift the transmission into neutral (N).
Vehicles with Push Button Start
1. Start the vehicle by pressing the brake pedal, and then pressing the ENGINE
START/STOP button until the vehicle
starts.
2. Press the brake pedal and shift the transmission into neutral (N).
3. Turn the vehicle off by pressing the ENGINE START/STOP button once.
(Trip Summary appears in the left
instrument cluster screen when the
vehicle is off.)
Note: You can remove the key fob from the
vehicle while towing.
Vehicles with Ignition Key
1. Start the vehicle by pressing the brake pedal, and then turning the ignition key
until the vehicle starts.
2. Press the brake pedal and shift the transmission into neutral (N).
181
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Towing

3. Turn the vehicle off by turning the
ignition key past the accessory position.
The key position is between the
accessory and off positions. See
Ignition Switch (page 125). (Trip
Summary appears in the left
instrument cluster screen when the
vehicle is off.)
Note: If your vehicle is equipped with an
ignition key, you cannot remove the key from
the ignition cylinder when the transmission
is in neutral (N) and your vehicle is off.
All Vehicles
• Do not exceed
70 mph (113 km/h).
• Place the transmission in park (P), start
the vehicle, and allow the engine to run
for one minute at the beginning of each
day (you may need to press the
accelerator pedal in order to start the
engine). After allowing the vehicle to
run, place the transmission back into
neutral (N) and the ignition in the off
position.
Note: A
SHIFT TO PARK or
TRANSMISSION NOT IN PARK message
may appear in the information display when
the transmission is in neutral (N) and the
ignition is in the off position.
182
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Towing

BREAKING-IN
You need to break in new tires for
approximately 300 mi (480 km). During
this time, your vehicle may exhibit some
unusual driving characteristics. The engine
also needs to break in. Avoid hard
accelerations and driving too fast for the
first 1,000 mi (1,600 km). If possible, avoid
carrying heavy loads up steep grades
during the break-in period.
ECONOMICAL DRIVING
Your fuel economy depends on:
• How you drive your vehicle.
• How you maintain your vehicle.
• The conditions you drive your vehicle
in.
You may improve your fuel economy by
keeping these in mind:
• Drive your vehicle at reasonable
speeds. Traveling at
65 mph
(105 km/h) uses about 15% less fuel
than traveling at 75 mph (121 km/h).
• Drive at steady speeds without
stopping.
• Anticipate stops. Slowing down your
vehicle may eliminate the need to stop.
• Keep the tires properly inflated and use
only the recommended size.
• Switch off the heater if you do not need
it. When you have the heater on, keep
it at the lowest blower and
temperature setting necessary to be
comfortable.
• When it is cold outside, park in a sunny
location or a climate-controlled
environment. This may save fuel by
reducing the energy needed to heat the
cabin. •
Switch off the air conditioning if you do
not need it. When you have the air
conditioning on, keep it at the lowest
blower and highest temperature
setting necessary to be comfortable.
• When it is hot or sunny outside, parking
in a shaded or climate-controlled
environment will save fuel by reducing
the energy needed to cool the cabin.
• Switch off the heated seats if you are
not using them.
• Switch off the defroster when you no
longer need it for visibility.
• Shift into low gear (L) when enhanced
engine braking is needed. Otherwise,
use drive gear (D) shift position.
• Combine errands and minimize
stop-and-go driving. A warmed up
engine works more efficiently. When
running errands, go to the farthest
destination first and then work your
way back home.
• Close the windows for high-speed
driving.
• Use the recommended engine oil. See
Capacities and Specifications (page
270
).
• Perform all regularly scheduled
maintenance. See
Scheduled
Maintenance (page 415).
• Use the coach and brake coach display
to get feedback on your economical
drive style. See Information Displays
(page
92).
Avoid these actions because they reduce
your fuel economy:
• Avoid sudden or hard accelerations and
decelerations. Accelerate and slow
down in a smooth, moderate fashion.
• Avoid revving the engine before
switching off your vehicle.
• Avoid long idle periods.
183
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Driving Hints