ECO mode FORD C-MAY HYBRID 2018 Manual Online

Cell phone issues
Possible solution
Possible cause
Issue
•Press the blue circle to the right of the
device named with your vehicle make
and model to enter the next menu.
• Turn Show Notifications on.
• Disconnect then reconnect your iPhone
from the SYNC 3 system to activate this
settings update.
Your iPhone is now set up to forward
incoming text messages to SYNC 3.
Repeat these steps for every other SYNC 3
vehicle that you connect. Your iPhone will
only forward incoming text messages to
SYNC 3 if the iPhone is not unlocked in the
messaging application.
Replying to text messages using SYNC 3 is
not supported by iPhone.
Text messages from WhatsApp and Face-
book Messenger are not supported.
Your cell phone must support downloading
text messages through Bluetooth to receive
incoming text messages.
This is a cell phone-
dependent feature.
Audible text
messages do
not work on my
cell phone. Because each cell phone is different, refer
to your device's manual for the specific cell
phone you are pairing. In fact, there can be
differences between cell phones due to
brand, model, service provider and software
version.
This is a cell phone limita-
tion.
399
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing SYNC™ 3 (If Equipped)

When to Expect the OIL CHANGE REQUIRED Message
Vehicle Use and Example
Miles (kilometers)
Normal
7,500– 10,000 mi
(12,000– 16,000 km) Normal commuting with highway driving
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling
Severe
5,000– 7,500 mi
(8,000– 12,000 km) Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
Extreme
3,000–5,000 mi
(5,000–8,000 km) Maximum load or towing
Extreme hot or cold operation
Normal Maintenance Intervals At Every Oil Change Interval as Indicated by the Information Display
1, 2
Change engine oil and filter. 3
Inspect automatic transmission fluid level. Consult dealer for requirements.
Inspect brake pads, rotors, hoses and parking brake.
Inspect engine cooling system and motor/electronics cooling system strength and
hoses.
Inspect exhaust system and heat shields.
Inspect half-shaft boots.
Inspect steering linkage, ball joints, suspension and tie-rod ends.
Inspect wheels and related components for abnormal noise, wear, looseness or drag.
1 Do not exceed two years or 20,000 mi (32,000 km) between service intervals.
2 Perform multi-point inspection (recommended).
3 Reset the Intelligent Oil-Life Monitor system after engine oil and filter changes. See
Engine Oil Check
(page 215).
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C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Scheduled Maintenance

Antenna Positions
Maximum output power Watt (Peak
RMS)
Frequency Band
MHz
1
50
1-30
2, 3
50
50-54
2, 3
50
68-88
2, 3
50
142-176
2, 3
50
380-512
2, 3
10
806-870
Note: After the installation of radio
frequency transmitters, check for
disturbances from and to all electrical
equipment in your vehicle, both in the
standby and transmit modes.
Check all electrical equipment:
• With the ignition ON.
• With the engine running.
• During a road test at various speeds.
Check that electromagnetic fields
generated inside your vehicle cabin by the
transmitter installed do not exceed
applicable human exposure requirements. END USER LICENSE
AGREEMENT
VEHICLE SOFTWARE END USER
LICENSE AGREEMENT (EULA)
•
You (“You” or “Your ” as applicable)
have acquired a vehicle having several
devices, including SYNC ® and various
control modules, ("DEVICES") that
include software licensed or owned by
Ford Motor Company and its affiliates
("FORD MOTOR COMPANY"). Those
software products of FORD MOTOR
COMPANY origin, as well as associated
media, printed materials, and "online"
or electronic documentation
("SOFTWARE") are protected by
international intellectual property laws
and treaties. The SOFTWARE is
licensed, not sold. All rights reserved.
• The SOFTWARE may interface with
and/or communicate with, or may be
later upgraded to interface with and/or
communicate with additional software
and/or systems provided by FORD
MOTOR COMPANY.
435
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Appendices

IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, TITLE, AND
NON-INFRINGEMENT. NEITHER
GRACENOTE WARRANTS THE RESULTS
THAT WILL BE OBTAINED BY YOUR USE
OF THE GRACENOTE SOFTWARE OR ANY
GRACENOTE SERVER. IN NO CASE WILL
GRACENOTE BE LIABLE FOR ANY
CONSEQUENTIAL OR INCIDENTAL
DAMAGES OR FOR ANY LOST PROFITS
OR LOST REVENUES FOR ANY REASON
WHATSOEVER. © Gracenote 2007.
Radio Frequency Statement
FCC ID: ACJ-SYNCG3-L
IC: 216B-SYNCG3-L
This device complies with Part 15 of the
FCC Rules and with RSS-210 of Industry
Canada. Operation is subject to the
following two conditions:
(1) This device may not cause harmful
interference, and
(2)
this device must accept any
interference received, including
interference that may cause undesired
operation. WARNING
Changes or modifications not
expressively approved by the party
responsible for compliance could
void the user's authority to operate the
equipment. The term "IC:" before the radio
certification number only signifies that
Industry Canada technical specifications
were met. The antenna used for this transmitter must
not be co-located or operating in
conjunction with any other antenna or
transmitter. Taiwan Territory
Note: In accordance with the management
approach of low-power radio wave
radiation motors:
Article 12: For approved and certified
low-power radiation motor models,
companies, firms or users must not alter
the frequency, increase the power or
change the characteristics and functions
of the original design without authorization.
Article 14: The usage of low-power
radio-frequency motors must not affect
aviation safety and interfere with legal
telecommunications. Should interference
be detected, immediately stop using the
device and only resume usage after
ensuring that there is no longer any
interference. For the legal
telecommunication and wireless
telecommunication of the telco, the
low-power radio frequency motor must be
able to tolerate legal limits of interference
from telecommunication, industrial,
scientific and radio wave equipment.
SUNA TRAFFIC CHANNEL – TERMS
AND CONDITIONS
By activating, using and/or accessing the
SUNA Traffic Channel, SUNA Predictive or
other content or material provided by
Intelematics (together,
SUNA Products
and/or Services
), you must accept
certain terms and conditions. The following
is a brief summary of the terms and
conditions that apply to you. To view the
full terms and conditions relevant to your
use of the SUNA Products and/or Services,
please consult: Website
www.sunatraffic.com.au/termsandcon- ditions/
1. Acceptance
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C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Appendices

Event Data Recording
See: Data Recording.............................................. 9
Export Unique Options..................................13
Exterior Mirrors...............................................80
Blind Spot Information System...................... 82
Fold-Away Exterior Mirrors................................ 81
Heated Exterior Mirrors....................................... 81
Integrated Blind Spot Mirrors........................... 81
Power Exterior Mirrors........................................ 80
Puddle Lamps........................................................ 81
Signal Indicator Mirrors....................................... 81
F
Fastening the Seatbelts
................................31
Seatbelt Locking Modes.................................... 32
Using Seatbelts During Pregnancy.................31
Flat Tire Inflation See: Tire Sealant and Inflator Kit.................244
Floor Mats
.......................................................184
Fog Lamps - Front See: Front Fog Lamps......................................... 77
Ford Credit
..........................................................11
US Only...................................................................... 11
Ford Protect....................................................413 Ford Protect Extended Service Plan
(CANADA ONLY)........................................... 414
Ford Protect Extended Service Plans (U.S. Only)................................................................... 413
Front Fog Lamps.............................................77
Front Parking Aid..........................................160 Obstacle Distance Indicator............................ 161
Front Passenger Sensing System............40
Fuel and Refueling.......................................136
Fuel Consumption
.........................................141
Fuel Economy....................................................... 141
Fuel Filler Funnel Location........................137
Fuel Filter
..........................................................221
Fuel Quality.....................................................136 Choosing the Right Fuel................................... 136
Fuel Shutoff....................................................187
Fuses.................................................................201
Fuse Specification Chart...........................201 Luggage Compartment Fuse Panel............207
Passenger Compartment Fuse
Panel................................................................. 204
Power Distribution Box..................................... 201
Pre-Fuse Box........................................................ 201G
Garage Door Opener
See: Universal Garage Door Opener............118
Gauges...............................................................85 Left Information Display.................................... 85
Right Information Display................................. 86
Gearbox See: Transmission.............................................. 150
General Information on Radio Frequencies...................................................47
Intelligent Access.................................................. 47
General Maintenance Information........415 Multi-point Inspection....................................... 417
Owner Checks and Services.......................... 416
Protecting Your Investment............................ 415
Why Maintain Your Vehicle?.......................... 415
Why Maintain Your Vehicle at Your Dealership?...................................................... 415
Getting Assistance Outside the U.S. and Canada..........................................................197
Getting the Services You Need...............194 Away From Home.............................................. 194
Global Opening
..............................................80
Opening the Windows....................................... 80
H
Handbrake See: Parking Brake............................................. 154
Hazard Flashers.............................................187
Headlamp Adjusting See: Adjusting the Headlamps..................... 225
Headlamp Exit Delay....................................76
Headlamp Removal See: Removing a Headlamp.......................... 226
Headrest See: Head Restraints........................................... 111
Head Restraints
...............................................111
Adjusting the Head Restraint.......................... 112
Heated Seats
...................................................117
Heated Windows and Mirrors..................108 Heated Exterior Mirrors.................................... 109
Heated Rear Window....................................... 109
Heating See: Climate Control......................................... 106
466
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Index

High Voltage Battery Cut-Off
Switch............................................................149
........................................................................\
........... 149
High Voltage Battery....................................147 General Information........................................... 147
Hill Start Assist..............................................154 Switching the System On and Off...............155
Using Hill Start Assist........................................ 155
Hints on Controlling the Interior Climate ..........................................................108
Defogging the Side Windows in Cold
Weather............................................................ 108
General Hints....................................................... 108
Quickly Cooling the Interior............................ 108
Quickly Heating the Interior........................... 108
Recommended Settings for Cooling..........108
Recommended Settings for Heating..........108
Hints on Driving With Anti-Lock Brakes............................................................154
Home Screen
................................................344
Hood Lock See: Opening and Closing the Hood............212
Hybrid Vehicle Frequently Asked Questions......................................................133
Hybrid Vehicle Operation
............................131
Battery:.................................................................... 132
Braking:................................................................... 132
Driving:..................................................................... 131
Driving to Optimize Fuel Economy...............132
Engine:..................................................................... 132
Starting:................................................................... 131
Stopping:................................................................. 131
Transmission Operation:................................... 131
I
Ignition Switch
...............................................125
In California (U.S. Only).............................195
Information Display Control.......................70
Information Displays.....................................92 General Information............................................ 92
Information Messages
.................................99
AdvanceTrac®...................................................... 99
Alarm........................................................................\
99
Battery and Charging System (High Voltage)............................................................ 100
Blind Spot Information and Cross Traffic Alert System................................................... 100Doors......................................................................
100
Fuel........................................................................\
.. 100
Hill Start Assist..................................................... 101
Keys and Intelligent Access............................. 101
Maintenance........................................................ 102
MyKey......................................................................103
Park Aid.................................................................. 103
Park Brake............................................................. 104
Power Steering.................................................... 104
Remote Start....................................................... 104
Tire Pressure Monitoring System.................104
Traction Control.................................................. 105
Transmission........................................................ 105
Installing Child Restraints............................19 Child Seats............................................................... 19
Using Lap and Shoulder Belts......................... 20
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 22
Using Tether Straps............................................. 24
Instrument Cluster
........................................85
Instrument Lighting Dimmer......................75
Vehicles With Front Fog Lamps...................... 76
Vehicles Without Front Fog Lamps...............76
Instrument Panel Overview........................16
Interior Lamps
..................................................77
Front Interior Lamp.............................................. 77
Front Interior Lamp - With Panorama Roof...................................................................... 78
Rear Interior Lamp............................................... 78
Interior Mirror
...................................................82
Automatic Dimming Mirror............................... 82
Manual Dimming Mirror..................................... 82
Introduction.........................................................7
J
Jump Starting the Vehicle.........................188 Connecting the Jumper Cables..................... 188
Jump Starting...................................................... 190
Preparing Your Vehicle..................................... 188
Removing the Jumper Cables....................... 190
K
Keyless Starting.............................................125 Ignition Modes..................................................... 126
Keys and Remote Controls.........................47
467
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L
Liftgate...............................................................62
Lighting Control...............................................74
Headlamp Flasher................................................ 75
Headlamp High Beam........................................ 74
Lighting...............................................................74 General Information............................................ 74
Load Carrying
..................................................175
Load Limit........................................................176 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 180
Vehicle Loading - with and without a Trailer.................................................................. 176
Load Retaining Fixtures
..............................176
Luggage Anchor Points..................................... 176
Locking and Unlocking
.................................57
Activating Intelligent Access........................... 58
Autolock.................................................................. 60
Battery Saver.......................................................... 61
Illuminated Entry................................................. 60
Illuminated Exit..................................................... 60
Mechanical Key..................................................... 58
Opening a Rear Door from Inside.................. 58
Power Door Locks................................................. 57
Remote Control..................................................... 57
Smart Unlocks For Integrated Keyhead Transmitter........................................................ 59
Smart Unlocks For Intelligent Access Keys ........................................................................\
........ 59
Luggage Covers..............................................175 Removing the Shade......................................... 175
M
Maintenance...................................................212 General Information........................................... 212
Manual Liftgate
...............................................62
Closing the Liftgate............................................. 62
Opening the Liftgate........................................... 62
Manual Seats
..................................................113
Moving the Seat Backward and
Forward.............................................................. 113
Recline Adjustment............................................ 114
Message Center See: Information Displays................................. 92Mirrors
See: Heated Windows and Mirrors..............108
See: Windows and Mirrors................................ 79
Mobile Communications Equipment.......13
Motorcraft Parts............................................271
MyKey Troubleshooting...............................55
MyKey ™
.............................................................52
Principle of Operation......................................... 52
N
Navigation
......................................................368
cityseeker.............................................................. 375
Destination Mode.............................................. 370
Map Mode............................................................ 369
Navigation Map Updates................................ 376
Navigation Menu................................................ 373
SiriusXM Traffic and Travel Link................... 376
SYNC AppLink..................................................... 375
Waypoints............................................................. 374
Normal Scheduled Maintenance...........418 Intelligent Oil-Life Monitor™......................... 418
Normal Maintenance Intervals..................... 419
O
Oil Change Indicator Reset.......................216 Resetting the Oil Life Monitoring
System............................................................... 216
Oil Check See: Engine Oil Check....................................... 215
Opening and Closing the Hood...............212 Closing the Hood ................................................. 213
Opening the Hood.............................................. 212
Ordering Additional Owner's Literature......................................................198
Obtaining a French Owner ’s Manual..........199
Overhead Console........................................124
P
Parking Aids....................................................159 Principle of Operation....................................... 159
Parking Brake
.................................................154
Passive Anti-Theft System........................66 SecuriLock®........................................................... 66
PATS See: Passive Anti-Theft System.................... 66
468
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S
Safety Canopy
™............................................44
Safety Precautions......................................136
Satellite Radio
..............................................290
Satellite Radio Electronic Serial Number
(ESN)................................................................. 291
Satellite Radio Reception Factors................291
SiriusXM Satellite Radio Service................... 291
Troubleshooting................................................. 292
Scheduled Maintenance Record
............422
Scheduled Maintenance............................415
Seatbelt Extension........................................36
Seatbelt Height Adjustment
......................33
Seatbelt Reminder........................................34
Belt-Minder™........................................................ 34
Seatbelts...........................................................30 Principle of Operation........................................ 30
Seatbelt Warning Lamp and Indicator Chime...............................................................33
Conditions of operation..................................... 33
Seats....................................................................111
Security
..............................................................66
Settings...........................................................383 911 Assist............................................................... 388
Ambient Lighting............................................... 395
Bluetooth.............................................................. 385
Clock....................................................................... 385
Display................................................................... 396
General.................................................................. 393
Media Player........................................................ 384
Mobile Apps.......................................................... 391
Navigation............................................................ 389
Phone..................................................................... 385
Radio...................................................................... 388
SiriusXM................................................................ 389
Sound..................................................................... 383
Valet Mode........................................................... 397
Vehicle................................................................... 395
Voice Control....................................................... 396
Wi-Fi & Hotspot................................................. 393
Side Airbags
.....................................................43
Sitting in the Correct Position....................111
Snow Chains See: Using Snow Chains................................. 264
Special Notices................................................12 New Vehicle Limited Warranty......................... 12On Board Diagnostics Data Link
Connector............................................................ 13
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance..............................................420
Exceptions............................................................. 421
Speed Control See: Cruise Control............................................ 168
Stability Control
.............................................157
Principle of Operation....................................... 157
Starter Switch See: Ignition Switch........................................... 125
Starting a Hybrid Electric Vehicle System...........................................................126
Guarding Against Exhaust Fumes................128
Important Ventilating Information...............128
Switching Off the Vehicle When It Is Moving............................................................... 128
Switching Off the Vehicle When It Is Stationary.......................................................... 127
Vehicles with an Ignition Key.......................... 127
Vehicles with Keyless Start............................. 126
Starting and Stopping the Engine
..........125
General Information.......................................... 125
Steering.............................................................174 Electric Power Steering..................................... 174
Steering Wheel
...............................................68
Storage Compartments.............................124
Sun Shades
......................................................83
Bounce-Back......................................................... 83
Opening and Closing the Sun Shade...........83
Sun Shade Relearning........................................ 83
Sun Visors
.........................................................82
Illuminated Vanity Mirror................................... 83
Supplementary Restraints System.........38 Principle of Operation........................................ 38
Symbols Glossary
.............................................7
SYNC™ 3........................................................332
General Information.......................................... 332
SYNC™ 3 Troubleshooting......................397
SYNC™ Applications and Services
.......310
911 Assist................................................................ 310
SYNC Mobile Apps............................................. 312
SYNC™...........................................................294 General Information......................................... 294
SYNC™ Troubleshooting
..........................324
470
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Index