fuel FORD E-350 2019 Workshop Manual

SYNC™ APPLICATIONS AND
SERVICES (IF EQUIPPED)
In order for the following features to work,
your cell phone must be compatible with
SYNC. To check your phone's
compatibility, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
• SYNC Services *
: Provides access to
traffic, directions and information such
as travel, horoscopes, stock prices and
more.
• 911 Assist: Can alert 911 in the event of
an emergency.
• Vehicle Health Report *
: Provides a
diagnostic and maintenance report
card of your vehicle.
* This is an optional feature and available
in the United States only.
911 Assist
(If Equipped) WARNING:
Unless the 911 Assist
setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash. WARNING:
Do not wait for 911
Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional. WARNING:
Always place your
phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly.
Note: The SYNC 911 Assist feature must be
set on before the incident.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user turns 911 Assist on or off,
that setting applies for all paired phones. If
911 Assist is turned off, either a voice
message plays or a display message (or
icon) comes on (or both) when your vehicle
is started after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone. You
can learn more about the 911 Assist
feature, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See
Supplementary Restraints System
(page 32). Important information about
airbag deployment is in this chapter.
See
Roadside Emergencies (page 119).
Important information about the fuel pump
shut-off is in this chapter.
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Switching 911 Assist On or Off
Press the phone button to enter the phone menu and scroll to:
Action and Description
Message
Press the OK button to confirm and enter the 911 Assist menu.
911 Assist
Press the OK button when the desired option appears in the
radio display.
On
Off
Off selections include: Action and Description
Message
Provides a display and voice reminder at phone connection
at vehicle start.
Off with reminder:
Provides a display reminder only without a voice reminder at
phone connection.
Off without reminder:
To make sure that 911 Assist works
correctly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number. In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
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If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report (If
Equipped, United States Only) WARNING: Always follow
scheduled maintenance instructions,
regularly inspect your vehicle, and seek
repair for any damage or problem you
suspect. Vehicle Health Report
supplements, but cannot replace, normal
maintenance and vehicle inspection.
Vehicle Health Report only monitors certain systems electronically monitored
by your vehicle and will not monitor or
report the status of any other system,
(such as brake lining wear). Failure to
perform scheduled maintenance and
regularly inspect your vehicle may result
in vehicle damage and serious injury.
Note: This feature is only available in the
United States.
Note: Your Vehicle Health Report feature
requires activation before use. Visit
www.SYNCMyRide.com to register. There
is no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature.
Note: This feature may not function
properly if you have enabled caller ID
blocking on your cellular phone. Before
running a report, review the Vehicle Health
Report Privacy Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Cellular phone and SMS charges may
apply when making a report.
Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering,
you can request a Vehicle Health Report
(inside your vehicle). Return to your
account at www.SYNCMyRide.com to view
your report. You can also choose for SYNC
to remind you automatically to run reports
at specific mileage intervals.
The system allows you to check your
vehicle's overall health in the form of a
diagnostic report card. The Vehicle Health
Report contains valuable information, for
example:
• Vehicle diagnostic information
• Scheduled maintenance
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PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
PROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended Service
Plans (U.S. Only)
Ford Protect extended service plan means
peace of mind. It’
s the extended service
plan backed by Ford Motor Company, and
provides more protection beyond the New
Vehicle Limited Warranty coverage. When
you visit your Ford Dealer, Insist on Ford
Protect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Ford Protect
extended service plan. With Ford Protect
extended service plan you minimize your
risk for unexpected repair bills and rising
repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four mechanical Ford Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.
1. PremiumCARE - Our most comprehensive coverage. With over
1,000 covered components, this plan
is so complete it’ s probably easier to
list what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Protect extended service plans are
honored by all authorized Ford dealers in
the U.S., Canada and Mexico. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we ’ll give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including warranty repairs, and
Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. Which should
give you and your potential buyer a little
more peace of mind.
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Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use
(Such as Delivery, Taxi, Patrol Car or Livery)
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Replace engine air filter.
Inspect frequently, service
as required
Replace rear axle fluid. See axle maintenance items under
Exceptions.
Every 22,500 mi
(36,000 km)
Change automatic transmission fluid.
Every
30,000 mi
(48,000 km)
Replace spark plugs.
Every
60,000 mi
(96,000 km) Operating in Dusty or Sandy Conditions (Such as Unpaved or Dusty Roads)
Replace engine air filter.
Inspect frequently, service
as required
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every
5,000 mi (8,000 km)
Rotate tires1
, inspect tires for wear and measure tread
depth.
Change engine oil and filter. 2
Every
5,000 mi (8,000 km)
or six months
Perform multi-point inspection.
Change automatic transmission fluid.
Every
30,000 mi
(48,000 km)
1 Vehicles equipped with dual rear wheels should rotate the front wheels when specified;
rear wheels only if unusual wear is noted.
2 Reset your Intelligent Oil-Life Monitor after each engine oil and filter change. See
Oil
Change Indicator Reset (page 144). Exclusive Use of E85 (Flex Fuel Vehicles Only)
If ran exclusively on E85, fill the fuel tank with regular
unleaded fuel.
Every oil change
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Exceptions
There are several exceptions to the Normal
Schedule:
Axle(s) and transfer case (Four-wheel
drive vehicles) fluid changes or level
checks are not required unless a leak is
suspected or the assembly has been
submerged in water. Contact an authorized
dealer for service.
California fuel filter replacement: If you
register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability
before the completion of your vehicle's
useful life. Ford Motor Company, however,
urges you to have all recommended
maintenance services performed at the
specified intervals and to record all vehicle
service.
Hot climate oil change intervals:
Vehicles operating in the Middle East,
North Africa, Sub-Saharan Africa or
locations with similar climates using an
American Petroleum Institute (API)
Certified for Gasoline Engines (Certification
mark) oil of SM or SN quality, the normal
oil change interval is 5,000 mi (8,000 km)
.
If the available API SM or SN oils are not
available, then the oil change interval is
3,000 mi (4,800 km)
.
Engine air filter replacement: The life of
the engine air filter is dependent on
exposure to dusty and dirty conditions.
Vehicles operated in these conditions
require frequent inspection and
replacement of the engine air filter.
SCHEDULED MAINTENANCE
RECORD
After the scheduled maintenance services
are performed, record the Repair Order #,
Distance and Engine Hours in the boxes
provided. 283
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Repair Order #:Distance:
Engine hours (optional): Multi-point inspection (recommended): Signature:
Dealer stamp

ELECTROMAGNETIC
COMPATIBILITY
WARNING: Do not place objects
or mount equipment on or near the
airbag cover, on the side of the seatbacks
(of the front seats), or in front seat areas
that may come into contact with a
deploying airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash. WARNING:
Do not fasten antenna
cables to original vehicle wiring, fuel
pipes and brake pipes. WARNING:
Keep antenna and
power cables at least 4 in (10 cm) from
any electronic modules and airbags.
Note: We test and certify your vehicle to
meet electromagnetic compatibility
legislation (UNECE Regulation 10 or other
applicable local requirements). It is your
responsibility to make sure that any
equipment an authorized dealer installs on
your vehicle complies with applicable local
legislation and other requirements.
Note: Any radio frequency transmitter
equipment in your vehicle (such as cellular
telephones and amateur radio transmitters)
must keep to the parameters in the
following table. We do not provide special
provisions or conditions for installations or
use.
Car 294
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Proper Driver and Front Passenger Seating
Adjustment........................................................ 37
Driving Aids......................................................98
Driving Hints....................................................116
Driving Through Water
.................................117
DRL See: Daytime Running Lamps......................... 50
E
Economical Driving
.......................................116
Electromagnetic Compatibility..............294
Emission Law...................................................83 Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance...........84
Tampering With a Noise Control System................................................................ 83
End User License Agreement.................296 SYNC End User License Agreement
(EULA).............................................................. 296
Engine Block Heater......................................76 Using the Engine Block Heater........................ 76
Engine Coolant Check................................144 Adding Coolant.................................................... 145
Coolant Change................................................... 147
Engine Coolant Temperature Management................................................... 148
Fail-Safe Cooling................................................. 147
Recycled Coolant............................................... 146
Severe Climates................................................... 147
Engine Emission Control
.............................83
Engine Immobilizer See: Passive Anti-Theft System..................... 45
Engine Oil Check...........................................143 Adding Engine Oil............................................... 143
Engine Oil Dipstick.......................................143
Engine Specifications - 6.2L
....................198
Drivebelt Routing................................................ 198
Engine Specifications - 6.8L....................198 Drivebelt Routing................................................ 199
Environment
......................................................15
Essential Towing Checks..........................108 Before Towing a Trailer...................................... 113
Hitches................................................................... 109
Launching or Retrieving a Boat or Personal Watercraft (PWC).......................................... 114
Safety Chains........................................................ 110
Trailer Brakes......................................................... 110Trailer Lamps.........................................................
113
Trailer Towing Connector................................ 109
When Towing a Trailer....................................... 113
Event Data Recording See: Data Recording............................................... 7
Exterior Mirrors
.................................................51
Fold-Away Exterior Mirrors................................ 51
Power Exterior Mirrors......................................... 51
Telescoping Mirrors ............................................. 52
F
Fastening the Seatbelts..............................28 Seatbelt Locking Modes.................................... 29
Using Seatbelts During Pregnancy................28
Flat Tire See: Changing a Road Wheel........................ 192
Floor Mats
.........................................................117
Ford Credit..........................................................11
US Only...................................................................... 11
Ford Protect
...................................................274
Ford Protect Extended Service Plan
(CANADA ONLY)........................................... 275
Ford Protect Extended Service Plans (U.S. Only)................................................................... 274
Fuel and Refueling..........................................77
Fuel Consumption..........................................81 Advertised Capacity............................................. 81
Fuel Economy......................................................... 81
Fuel Quality - E85...........................................77 Choosing the Right Fuel - Flex Fuel
Vehicles................................................................ 77
Switching Between E85 and Gasoline.........78
Fuel Quality - Gasoline
.................................79
Choosing the Right Fuel..................................... 79
Fuel Shutoff
....................................................120
Fuses..................................................................131
Fuse Specification Chart.............................131
Passenger Compartment Fuse Panel........136
Power Distribution Box...................................... 131
G
Gauges...............................................................53 Battery Voltage Gauge....................................... 54
Engine Coolant Temperature Gauge............54
Fuel Gauge.............................................................. 53
Information Display............................................. 54
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Gearbox
See: Transmission................................................ 87
General Information on Radio Frequencies...................................................39
General Maintenance Information........276 Multi-point Inspection...................................... 278
Owner Checks and Services........................... 277
Protecting Your Investment........................... 276
Why Maintain Your Vehicle?.......................... 276
Why Maintain Your Vehicle at Your Dealership?..................................................... 276
Getting Assistance Outside the U.S. and Canada...........................................................127
Getting the Services You Need
................124
Away From Home............................................... 124
H
Handbrake See: Parking Brake............................................... 92
Hazard Flashers
............................................120
Headlamp Adjusting See: Adjusting the Headlamps...................... 156
Headlamp Removal See: Removing a Headlamp........................... 157
Headrest See: Head Restraints.......................................... 69
Head Restraints
..............................................69
Heating See: Climate Control.......................................... 66
Hints on Controlling the Interior Climate............................................................67
Defogging the Side Windows in Cold Weather............................................................... 67
General Hints......................................................... 67
Quickly Cooling the Interior.............................. 67
Quickly Heating the Interior.............................. 67
Recommended Settings for Cooling.............67
Recommended Settings for Heating............67
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures.................................................... 67
Hints on Driving With Anti-Lock Brakes...............................................................91
Hood Lock See: Opening and Closing the Hood............141 I
Ignition Switch
.................................................74
In California (U.S. Only)..............................125
Information Displays.....................................58 General Information............................................ 58
Information Messages
.................................63
Brake System......................................................... 63
Fuel........................................................................\
.... 63
Maintenance.......................................................... 64
Tire........................................................................\
..... 64
Traction Control.................................................... 64
Trailer........................................................................\
65
Transmission .......................................................... 65
Installing Child Restraints
............................18
Child Seats............................................................... 18
Using Lap and Shoulder Belts.......................... 19
Using Tether Straps.............................................. 21
Instrument Cluster.........................................53
Instrument Lighting Dimmer
.....................50
Instrument Panel............................................16
Interior Mirror....................................................52
Automatic Dimming Mirror............................... 52
Manual Dimming Mirror..................................... 52
Introduction........................................................5
J
Jump Starting the Vehicle..........................121 Connecting the Jumper Cables...................... 121
Jump Starting....................................................... 122
Preparing Your Vehicle....................................... 121
Removing the Jumper Cables........................ 122
K
Keys and Remote Controls.........................39
L
Lighting Control..............................................49 Flashing the Headlamp High Beam..............50
Headlamp High Beam........................................ 49
Lighting..............................................................49 General Information............................................ 49
Limited Slip Differential
..............................90
Load Carrying..................................................99
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Load Limit.........................................................99
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 103
Vehicle Loading - with and without a Trailer................................................................... 99
Locking and Unlocking
.................................42
Autolock Feature.................................................. 43
Autounlock Feature............................................. 43
Enabling or Disabling Autolock and Autounlock......................................................... 43
Illuminated Entry.................................................. 43
Power Door Locks................................................ 42
Remote Control..................................................... 42
Lug Nuts See: Changing a Road Wheel........................ 192
M
Maintenance
....................................................141
General Information........................................... 141
Manual Climate Control..............................66 Heater Only System............................................ 66
Manual Climate Control.................................... 66
Manual Seats
...................................................70
Manual Lumbar .................................................... 70
Moving the Seat Backward and Forward............................................................... 70
Recline Adjustment............................................. 70
Media Hub
......................................................224
Message Center See: Information Displays................................. 58
Mirrors See: Windows and Mirrors................................. 51
Mobile Communications Equipment......14
Motorcraft Parts - 6.2L...............................199
Motorcraft Parts - 6.8L
.............................200
N
Normal Scheduled Maintenance...........279
O
Oil Change Indicator Reset.......................144 Resetting the Oil Life Monitoring
System............................................................... 144Oil Check
See: Engine Oil Check....................................... 143
Opening and Closing the Hood................141
Ordering Additional Owner's Literature.......................................................129
Obtaining a French Owner ’s Manual..........129
P
Parking Aids.....................................................94
Parking Brake...................................................92
Passive Anti-Theft System
.........................45
SecuriLock®........................................................... 45
PATS See: Passive Anti-Theft System..................... 45
Perchlorate.........................................................11
Power Door Locks See: Locking and Unlocking............................. 42
Power Seats.......................................................71 Recline Adjustment.............................................. 71
Power Steering Fluid Check......................152
Power Windows...............................................51 Accessory Delay..................................................... 51
One-Touch Down.................................................. 51
Protecting the Environment........................15
Puncture See: Changing a Road Wheel........................ 192
R
Rear Axle...........................................................90
Rear Passenger Climate Controls
...........68
Setting the Blower Motor Speed................... 68
Switching the Rear Climate Control On and Off........................................................................\
. 68
Rear View Camera.........................................94 Using the Rear View Camera System..........94
Rear View Camera See: Rear View Camera..................................... 94
Recommended Towing Weights
............105
Calculating the Maximum Loaded Trailer
Weight for Your Vehicle............................... 108
Reduced Engine Performance
..................116
Refueling...........................................................80 Fuel Filler Cap......................................................... 81
Remote Control
..............................................39
Car Finder................................................................. 41
Changing the Remote Control Battery........40
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