air condition FORD E-350 2021 Owners Manual

Cleaning the Windows and Wiper Blades
........................................................................\
.182
Cleaning the Interior ...................................
183
Cleaning the Instrument Panel and Instrument Cluster Lens .......................
183
Cleaning Leather Seats .............................
184
Repairing Minor Paint Damage ..............
185
Cleaning the Wheels ..................................
185
Vehicle Storage ............................................
185
Wheels and Tires
General Information ...................................
188
Tire Care ..........................................................
189
Using Snow Chains ....................................
207
Tire Pressure Monitoring System .........
208
Changing a Road Wheel ............................
213
Technical Specifications ...........................
217
Capacities and Specifications
Engine Specifications ................................
219
Motorcraft Parts ...........................................
219
Vehicle Identification Number ................
221
Transmission Code Designation ............
222
Capacities and Specifications ...............
223
Bulb Specification Chart ..........................
232
Connected Vehicle
Connected Vehicle Requirements ........
234
Connected Vehicle Limitations .............
234
Connecting the Vehicle to a Mobile Network ......................................................
234
Connected Vehicle – Troubleshooting ........................................................................\
234
Audio System
General Information ..................................
235
Audio Unit ......................................................
235
Digital Radio .................................................
238
Connecting a Bluetooth Device ............
240Satellite Radio
..............................................
241
Streaming Bluetooth Audio ....................
243
Playing Media From a USB Device .......
243
USB Port ........................................................
244
Using Voice Recognition ..........................
244
Accessories
Accessories ...................................................
245
Auxiliary Switches ......................................
246
Ford Protect
Ford Protect ..................................................
248
Scheduled Maintenance
General Maintenance Information ......
250
Normal Scheduled Maintenance ..........
253
Special Operating Conditions Scheduled Maintenance ............................................
255
Scheduled Maintenance Record ...........
257
Appendices
Electromagnetic Compatibility .............
267
End User License Agreement ................
269
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E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing Table of Contents

ABOUT THIS MANUAL
Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle by reading this
manual. The more that you know about
your vehicle, the greater the safety and
pleasure you will get from driving it.
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Note: This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to the
vehicle you have purchased.
Note: Some of the illustrations in this
manual may show features as used in
different models, so may appear different
to you on your vehicle.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling
your vehicle. It is an integral part of your
vehicle.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat. Right-hand side.
A
Left-hand side.
B
SYMBOLS GLOSSARY
These are some of the symbols you may
see on your vehicle. Air conditioning system
Air conditioning system lubricant
type
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
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Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note:
Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example, fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example, wheel speed, deceleration,
lateral acceleration and seatbelt
status.
• Events or errors in essential systems,
for example, headlamps and brakes.
• System responses to driving situations,
for example, airbag deployment and
stability control.
• Environmental conditions, for example,
temperature.
Some of this data, when used in
combination with other information, for
example, an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person. Service Data
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, for example, your contact information,
to offer you products or services that may
interest you. Data may be provided to our
service providers such as part suppliers
that may help diagnose malfunctions, and
who are similarly obligated to protect data.
We retain this data only as long as
necessary to perform these functions or to
comply with law. We may provide
information where required in response to
official requests to law enforcement or
other government authorities or third
parties acting with lawful authority or court
order, and such information may be used
in legal proceedings. For U.S. only (if
equipped), if you choose to use connected
apps and services, you consent that certain
diagnostic information may also be
accessed electronically by Ford Motor
Company and Ford authorized service
facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
products and services that may interest
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you, where permitted by law. For Canada
only, for more information, please review
the Ford of Canada privacy policy at
www.ford.ca, including our U.S. data
storage and use of service providers in
other jurisdictions who may be subject to
legal requirements in Canada, the United
States and other countries applicable to
them, for example, lawful requirements to
disclose personal information to
governmental authorities in those
countries.
Event Data
This vehicle is equipped with an event data
recorder. The main purpose of an event
data recorder is to record, in certain crash
or near crash-like situations, such as an
airbag deployment or hitting a road
obstacle; this data assist in understanding
how a vehicle
’s systems performed. The
event data recorder is designed to record
data related to vehicle dynamics and
safety systems for a short period of time,
typically 30 seconds or less.
The event data recorder in this vehicle is
designed to record such data as:
• How various systems in your vehicle
were operating;
• Whether or not the driver and
passenger seatbelts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or the
brake pedal; and
• How fast the vehicle was traveling; and
• Where the driver was positioning the
steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur. Note:
Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (e.g., name, gender, age, and
crash location) is recorded. However, other
parties, such as law enforcement, could
combine the event data recorder data with
the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event data
recorder is needed. In addition to the
vehicle manufacturer, other parties, such
as law enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event
data recorder.
Comfort, Convenience and
Entertainment Data
Your vehicle has electronic control units
that have the ability to store data based
on your personalized settings. The data is
stored locally in the vehicle or on devices
that you connect to it, for example, a USB
drive or digital music player. You can delete
some of this data and also choose whether
to share it through the services to which
you subscribe.
Comfort and Convenience Data
Data recorded includes, for example:
• Seat and steering wheel position.
• Climate control settings.
• Radio presets.
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For more information visit:
Web Address
www.dtsc.ca.gov/hazard- ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
For assistance call 1-800-727-7000, or for
more information about Ford Credit and
access to the online Account Manager tool,
visit www.ford.com/finance.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner ’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications. Collision Repairs
We hope that you never experience a
collision, but accidents do happen.
Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During
vehicle development we validate that
these parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. The Ford
Warranty may not cover damage caused
to your vehicle as a result of failed
non-Ford parts. For additional information,
refer to the terms and conditions of the
Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered by your New Vehicle Limited
Warranty, see your warranty guide that is
available online. For more information,
refer to our website and download your
copy of the warranty guide.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls.
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E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing Introduction

If the booster seat slides on the vehicle
seat upon which it is being used, placing a
rubberized mesh sold as shelf or carpet
liner under the booster seat may improve
this condition. Do not introduce any item
thicker than this under the booster seat.
Check with the booster seat
manufacturer's instructions.
CHILD RESTRAINT
POSITIONING
WARNING: Do not place a
rearward facing child restraint in front of
an active airbag. Failure to follow this
instruction could result in personal injury
or death. WARNING:
Properly secure
children 12 years old and under in a rear
seating position whenever possible. If
you are unable to properly secure all
children in a rear seating position,
properly secure the largest child on the
front seat. If you must use a forward
facing child restraint on the front seat,
move the seat as far back as possible.
Failure to follow these instructions could
result in personal injury or death. WARNING: Always carefully follow
the instructions and warnings provided
by the manufacturer of any child
restraint to determine if the restraint
device is appropriate for your child's size,
height, weight, or age. Follow the child
restraint manufacturer's instructions and
warnings provided for installation and
use in conjunction with the instructions and warnings provided by your vehicle
manufacturer. A safety seat that is
improperly installed or utilized, is
inappropriate for your child's height, age,
or weight or does not properly fit the
child may increase the risk of serious
injury or death.
WARNING:
Do not allow a
passenger to hold a child on their lap
when your vehicle is moving. Failure to
follow this instruction could result in
personal injury or death in the event of a
sudden stop or crash. WARNING:
Do not use pillows,
books or towels to boost your child's
height. Failure to follow this instruction
could result in personal injury or death. WARNING:
Properly secure child
restraints or booster seats when they are
not in use. They could become projectiles
in a sudden stop or crash. Failure to
follow this instruction could result in
personal injury or death. WARNING: Do not put the shoulder
section of the seatbelt or allow the child
to put the shoulder section of the
seatbelt under their arm or behind their
back. Failure to follow this instruction
could reduce the effectiveness of the
seatbelt and increase the risk of injury or
death in a crash. WARNING:
Do not leave children
or pets unattended in your vehicle.
Failure to follow this instruction could
result in personal injury or death.
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The passenger side airbag should always
be on (the airbag off light should not be
illuminated) unless the passenger is a
person who meets the requirements stated
either in Category 1, 2 or 3 of the National
Highway Traffic Safety
Administration/Transport Canada
deactivation criteria which follows.
The vast majority of drivers and passengers
are much safer with an airbag than
without. To do their job and reduce the risk
of life threatening injuries, airbags must
open with great force, and this force can
pose a potentially deadly risk in some
situations, particularly when a front seat
occupant is not properly buckled up. The
most effective way to reduce the risk of
unnecessary airbag injuries without
reducing the overall safety of the vehicle
is to make sure all occupants are properly
restrained in the vehicle, especially in the
front seat. This provides the protection of
seatbelts and permits the airbags to
provide the additional protection they were
designed to provide. If you choose to
deactivate your airbag, you are losing the
very significant risk reducing benefits of
the airbag and you are also reducing the
effectiveness of the seatbelts, because
seatbelts in modern vehicles are designed
to work as a safety system with the
airbags.
National Highway Traffic Safety
Administration Deactivation Criteria
(Excluding Canada)
WARNING: This vehicle has special
energy management seatbelts for the
driver and right front passenger. These
particular seatbelts are specifically
designed to work with airbags to help
reduce the risk of injury in a crash. The
energy management seatbelt gives or
releases additional seatbelt webbing in
some accidents to reduce the concentration of force on an occupant's
chest and to reduce the risk of certain
bone fractures and injuries to underlying
organs. In a crash, if the airbag is off, this
energy management seatbelt might
permit the passenger wearing the
seatbelt to move forward enough to
have a serious or fatal injury. The more
severe the crash, and the heavier the
occupant, the greater the risk. Make sure
the airbag is on for any passenger who
does not qualify under the National
Highway Traffic Safety Administration
deactivation criteria.
1. Infant. An infant (less than 1 year old)
must ride in the front seat because:
• The vehicle has no rear seat.
• The vehicle has a rear seat too small
to accommodate a rear-facing infant
seat.
• The infant has a medical condition
which, according to the infant's
physician, makes it necessary for the
infant to ride in the front so that the
driver can constantly monitor the
child's condition.
2. Child age 1 to 12. A child age 1 to 12 must
ride in the front seat because:
• The vehicle has no rear seat.
• Although children ages 1 to 12 ride in
the rear seat(s) whenever possible,
children ages 1 to 12 sometimes must
ride in the front because no space is
available in the rear seat(s) of the
vehicle.
• The child has a medical condition
which, according to the child's
physician, makes it necessary for the
child to ride in the front seat so that the
driver can constantly monitor the
child's condition.
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3. Medical condition. A passenger has a
medical condition which, according to his
or her physician:
• Causes the passenger airbag to pose
a special risk for the passenger.
• Makes the potential harm from the
passenger airbag in a crash greater
than the potential harm from turning
off the airbag and allowing the
passenger, even if belted, to hit the
dashboard or windshield in a crash.
Transport Canada Deactivation Criteria
(Canada Only) WARNING: This vehicle has special
energy management seatbelts for the
driver and right front passenger. These
particular seatbelts are specifically
designed to work with airbags to help
reduce the risk of injury in a crash. The
energy management seatbelt gives or
releases additional seatbelt webbing in
some accidents to reduce the
concentration of force on an occupant's
chest and to reduce the risk of certain
bone fractures and injuries to underlying
organs. In a crash, if the airbag is off, this
energy management seatbelt might
permit the passenger wearing the
seatbelt to move forward enough to
have a serious or fatal injury. The more
severe the crash, and the heavier the
occupant, the greater the risk. Make sure
the airbag is on for any passenger who
does not qualify under the Transport
Canada deactivation criteria.
1. Infant:
An infant (less than 1 year old)
must ride in the front seat because: •
My vehicle has no rear seat.
• The rear seat in my vehicle cannot
accommodate a rear-facing infant
seat.
• The infant has a medical condition
which, according to the infant's
physician, makes it necessary for the
infant to ride in the front seat so that
the driver can monitor the infant's
condition.
2. Child age 12 or under: A child age 12 or
under must ride in the front seat because:
• My vehicle has no rear seat.
• Although children age 12 and under ride
in the rear seat whenever possible,
children age 12 and under have no
option but to sometimes ride in the
front seat because rear seat space is
insufficient.
• The child has a medical condition that,
according to the child's physician,
makes it necessary for the child to ride
in the front seat so that the driver can
monitor the child's condition.
3. Medical condition:
A passenger has a
medical condition that, according to his or
her physician:
• Poses a special risk for the passenger
if the airbag deploys.
• Makes the potential harm from the
passenger airbag deployment greater
than the potential harm from turning
off the airbag and experiencing a crash
without the protection offered by the
airbag.
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The restraints control module also
monitors the readiness of the above safety
devices plus the crash sensors. The
readiness of the safety system is indicated
by a warning indicator light in the
instrument cluster or by a backup tone if
the warning light is not working. See
Instrument Cluster (page 57). Routine
maintenance of the airbag is not required.
A difficulty with the system is indicated by
one or more of the following: The readiness light will not
illuminate immediately after the
ignition is turned on.
• The readiness light will either flash or
stay lit.
• A series of five beeps will be heard. The
tone pattern will repeat periodically
until the problem, the light or both are
repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
The safety belt pretensioners and the
airbag supplemental restraint system are
designed to activate when the vehicle
sustains frontal deceleration sufficient to
cause the restraints control module to
deploy a safety device. The fact that the safety belt pretensioners
or airbags did not activate in a crash does
not mean that something is wrong with the
system. Rather, it means the restraints
control module determined the accident
conditions (such as crash severity, belt
usage) were not appropriate to activate
these safety devices.
•
The design of the front airbags is to
activate only in frontal and near-frontal
crashes (not rollovers, side impacts or
rear impacts) unless the crash causes
sufficient frontal deceleration.
• The design of the safety belt
pretensioners is to activate in frontal
or near-frontal crashes and may deploy
in rollovers if the vehicle is equipped
with roll stability control.
AIRBAG DISPOSAL
Contact your authorized dealer as soon as
possible. Airbags must be disposed of by
qualified personnel.
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GENERAL INFORMATION
Condensation in the Exterior Front
Lamps and Rear Lamps
Exterior front lamps and rear lamps have
vents to accommodate normal changes
in air pressure.
Condensation can be a natural by-product
of this design. When moist air enters the
lamp assembly through the vents, there is
a possibility that condensation can occur
when the temperature is cold. When
normal condensation occurs, a fine mist
can form on the interior of the lens. The
fine mist eventually clears and exits
through the vents during normal operation.
Clearing time may take as long as 48 hours
under dry weather conditions.
Examples of acceptable condensation are:
•
The presence of a fine mist (no streaks,
drip marks or large droplets).
• A fine mist covers less than 50% of the
lens.
Examples of unacceptable condensation
are:
• A water puddle inside the lamp.
• Streaks, drip marks or large droplets
present on the interior of the lens.
If you see any unacceptable condensation,
have your vehicle checked by an authorized
dealer. LIGHTING CONTROL Lamps off.
A
Parking lamps, instrument panel
lamps, license plate lamps and
rear lamps.
B
Headlamps.
C
Headlamp High Beam Push the lever away from you to
switch the high beam on.
Push the lever forward again or pull the
lever toward you to switch the high beams
off.
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