phone FORD E SERIES 2005 4.G Owners Manual

•Drive the vehicle slowly (less than 5 km/h [3 mph]) in circles until
CAL indicator turns off in about 2–3 complete circles.
•The compass is now calibrated.
CELL PHONE USE
The use of Mobile Communications Equipment has become increasingly
important in the conduct of business and personal affairs. However,
drivers must not compromise their own or others’ safety when using
such equipment. Mobile Communications can enhance personal safety
and security when appropriately used, particularly in emergency
situations. Safety must be paramount when using mobile communications
equipment to avoid negating these benefits.
Mobile Communication Equipment includes, but is not limited to cellular
phones, pagers, portable email devices, in vehicle communications
systems, telematics devices and portable two-way radios.
A driver’s first responsibility is the safe operation of the vehicle.
The most important thing you can do to prevent a crash is to
avoid distractions and pay attention to the road. Wait until it is safe to
operate Mobile Communications Equipment.
AUXILIARY POWER POINT (12VDC)
Power outlets are designed for
accessory plugs only. Do not
hang any type of accessory or
accessory bracket from the plug.
Improper use of the power
outlet can cause damage not
covered by your warranty.
The auxiliary power point is located
on the instrument panel.
A second power point (if equipped)
is located behind the driver’s seat on the upper trim panel.
Do not plug optional electrical accessories into the cigarette lighter. Use
the power point.
Do not use the power point for operating the cigarette lighter element.
The maximum power each power point can supply depends on the fuse
rating. For example: a 20A fuse should supply a maximum of 240 Watts,
a 15A fuse should supply a maximum of 180 Watts and a 10A fuse should
supply a maximum of 120 Watts. Exceeding these limits will result in a
blown fuse.
REVIEW COPY
2005 Econoline(eco), Owners Guide (post-2002-fmt)(own2002),
Market:USA_English(fus)
Driver Controls
56

Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca
Away from home–motorhome service
If you own a motorhome built on a Ford Chassis and are away from home
when your vehicle needs service, or if you need more help than the
dealership could provide, after following the steps above, contact the Ford
Motorhome Customer Assistance Center to find an authorized dealership or
service location to help you. In the United States and Canada:
Ford Motorhome Customer Assistance Center
900 N. Lake Havasu Avenue
Lake Havasu City, AZ 86403
1-800-444-3311
Open 365/24/7
In order to help service your motorhome vehicle, please have the
following information available when contacting the Motorhome
Customer Assistance Center:
•telephone number where you can be reached
•vehicle location (city and state)
•year and make of your vehicle
•date of vehicle purchase
•current odometer reading
•vehicle identification number (VIN)
Additional Assistance
If you still have a complaint involving a warranty dispute, you may wish
to contact the Dispute Settlement Board (U.S.).
In some states (in the U.S.) you must directly notify Ford in writing
before pursuing remedies under your state’s warranty laws. Ford is also
allowed a final repair attempt in some states.
In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
REVIEW COPY
2005 Econoline(eco), Owners Guide (post-2002-fmt)(own2002),
Market:USA_English(fus)
Customer Assistance
183

What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
•The file number assigned to your application.
•The toll-free phone number of the DSB’s independent administrator.
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
•Legible copies of all documents and maintenance or repair orders
relevant to the case.
•The year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license.
•The date of repair(s) and mileage at the time of occurrence(s).
•The current mileage.
•The name of the dealer(s) who sold or serviced the vehicle.
•A brief description of your unresolved concern.
•A brief summary of the action taken by the dealer(s) and Ford Motor
Company.
•The names (if known) of all the people you contacted at the
dealership(s).
•A description of the action you expect to resolve your concern.
You will receive a letter of explanation if your application does not
qualify for Board review.
Oral presentations
If you would like to make an oral presentation, indicate YES to question
6 on the application. While it is your right to make an oral presentation
before the Board, this is not a requirement and the Board will decide the
case whether or not an oral presentation is made. An oral presentation
may be requested by the Board as well.
Making a decision
Board members review all available information related to each
complaint, including oral presentations, and arrive at a fair and impartial
decision. Board review may be terminated at any time by either party.
REVIEW COPY
2005 Econoline(eco), Owners Guide (post-2002-fmt)(own2002),
Market:USA_English(fus)
Customer Assistance
186

Every effort is made to decide the case within 40 days of the date that
all requested information is received by the Board. Since the Board
generally meets once a month, it may take longer for the Board to
consider some cases.
After a case is reviewed, the Board mails you a decision letter and a
form on which to accept or reject the Board’s decision. The decisions of
the Board are binding on Ford (and, in some cases, on the dealer) but
not on consumers who are free to pursue other remedies available to
them under state or federal law.
To request a DSB Brochure/Application
For a brochure/application, speak to your dealer or write/call the Board
at the following address/phone number:
Dispute Settlement Board
P.O. Box 1424
Waukesha, WI 53187–1424
1–800–428–3718
You may also contact the North American Customer Relationship Center
at 1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952
or by writing to the Center at the following address:
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, Michigan 48121
UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
In those cases where you continue to feel that the efforts by Ford and
the dealer to resolve a factory-related vehicle service concern have been
unsatisfactory, Ford of Canada participates in an impartial third party
mediation/arbitration program administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
REVIEW COPY
2005 Econoline(eco), Owners Guide (post-2002-fmt)(own2002),
Market:USA_English(fus)
Customer Assistance
187

The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel.
In the United States, using leaded fuel may also result in difficulty
importing your vehicle back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Central or South America, the Caribbean, or the Middle East, contact the
nearest Ford dealership. If the dealership cannot help you, write or call:
FORD MOTOR COMPANY
WORLDWIDE DIRECT MARKET OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest Ford
dealership. If the dealership employees cannot help you, they can direct
you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Worldwide Direct Market
Operations.
ORDERING ADDITIONAL OWNER’S LITERATURE
To order the publications in this portfolio, contact Helm, Incorporated at:
HELM, INCORPORATED
P.O. Box 07150
Detroit, Michigan 48207
Or call:
For a free publication catalog, order toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached by their website:
www.helminc.com.
(Items in this catalog may be purchased by credit card, check or
money order.)
REVIEW COPY
2005 Econoline(eco), Owners Guide (post-2002-fmt)(own2002),
Market:USA_English(fus)
Customer Assistance
189

Vehicle security systems
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
•When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
Compliance Certification label). Consult your dealer for specific weight
information.
•The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems — such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service
technician.
•Mobile communications systems may harm the operation of your
vehicle, particularly if they are not properly designed for automotive
use.
•To avoid interference with other vehicle functions, such as anti-lock
braking systems, amateur radio users who install radios and antennas
onto their vehicle should not locate the Amateur Radio Antennas in
the area of the driver’s side hood.
•Electrical or electronic accessories or components that are
non-Genuine Ford Accessories added to the vehicle by the dealer or
the owner may adversely affect battery performance and durability.
REVIEW COPY
2005 Econoline(eco), Owners Guide (post-2002-fmt)(own2002),
Market:USA_English(fus)
Accessories
242

A
Accessory delay ..........................57
Air bag supplemental restraint
system ..........................................83
and child safety seats ..............85
description ................................83
disposal ......................................87
driver air bag ............................85
indicator light ...........................87
operation ...................................85
passenger air bag .....................85
Air cleaner filter ...............226–227
Ambulance packages ....................8
Antifreeze
(see Engine coolant) ................205
Anti-lock brake system
(see Brakes) ..............................151
Audio system
(see Radio) ....18, 20, 22, 25, 28, 33
Automatic transmission
driving an automatic
overdrive .................156, 158, 161
fluid, adding ............................222
fluid, checking ........................222
fluid, refill capacities ..............228
fluid, specification ..................236
Auxiliary power point .................56
Axle
lubricant specifications ..233, 236
refill capacities ........................228
traction lok ..............................153
B
Battery .......................................203
acid, treating emergencies .....203
jumping a disabled battery ....176
maintenance-free ....................203replacement, specifications ...227
servicing ..................................203
BeltMinder ...................................78
Brakes ........................................151
anti-lock ...................................151
anti-lock brake system (ABS)
warning light ...........................151
fluid, checking and adding ....222
fluid, refill capacities ..............228
fluid, specifications .........233, 236
lubricant specifications ..233, 236
parking ....................................152
shift interlock ..........................155
Break-in period .............................5
Bulbs ............................................47
C
Capacities for refilling fluids ....228
Cell phone use ............................56
Child safety restraints ................88
child safety belts ......................88
Child safety seats ........................91
in front seat ..............................92
in rear seat ................................92
tether anchorage hardware .....95
Cleaning your vehicle
engine compartment ..............193
exterior ....................................195
instrument panel ....................194
interior .....................................195
interior trim ............................194
plastic parts ............................193
safety belts ..............................195
washing ....................................191
waxing .....................................191
wheels ......................................192
wiper blades ............................194
REVIEW COPY
2005 Econoline(eco), Owners Guide (post-2002-fmt)(own2002),
Market:USA_English(fus)
Index
Index
243