towing FORD E SERIES 2015 4.G Owner's Manual

TOWING THE VEHICLE ON FOUR WHEELS
Emergency Towing
If your vehicle becomes inoperable (without access to wheel dollies,
car-hauling trailer, or flatbed transport vehicle), it can be flat-towed (all
wheels on the ground, regardless of the powertrain and transmission
configuration) under the following conditions:
•Your vehicle is facing forward for towing in a forward direction.
•Place the transmission in positionN.SeeAutomatic transmissionin
theTransmissionchapter if you cannot move the transmission into
N.
•Maximum speed is 35 mph (56 km/h).
•Maximum distance is 50 miles (80 kilometers).
Recreational Towing
Note:Put your climate control system in recirculated air mode to
prevent exhaust fumes from entering your vehicle. See theClimate
Controlchapter.
Follow these guidelines if you have a need for recreational towing, such
as towing your vehicle behind a motorhome. We designed these
guidelines to prevent damage to your transmission.
Do not tow your vehicle with any wheels on the ground, as vehicle or
transmission damage may occur. It is recommended to tow your vehicle
with all four (4) wheels off the ground such as when using a car-hauling
trailer. Otherwise, you cannot tow your vehicle.
138Towing
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States: Getting Roadside Assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary Roadside Assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24 hours a day, seven days a week.
•For the coverage period listed on the Roadside Assistance Card
included in your Owner’s Manual portfolio.
Roadside assistance will cover:
•A flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit).
•Battery jump start.
•Lock-out assistance (key replacement cost is the customer’s
responsibility).
•Fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law, shall deliver up to 2.0 gallons (7.5 liters)
of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled
vehicle. Fuel delivery service is limited to two no-charge occurrences
within a 12-month period.
•Winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•Towing – Ford eligible vehicles will be towed to an authorized dealer
within 35 miles (56.3 kilometers) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 kilometers) from the
disablement location, the member shall be responsible for any mileage
costs in excess of 35 miles (56.3 kilometers).
Roadside Assistance will include up to $200 coverage for a towed trailer
if the disabled eligible vehicle requires service at the nearest authorized
dealer. If the towing vehicle is operational but the trailer is not, then the
trailer does not qualify for any roadside services.
Roadside Emergencies145
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Vehicles Sold in the United States: Using Roadside Assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the owner’s manual
portfolio in the glove compartment.
U.S. Ford vehicle customers who require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56.3 kilometers). To obtain reimbursement
information, U.S. Ford vehicle customers call 1-800-241-3673. Customers
will be asked to submit their original receipts.
Vehicles Sold in Canada: Getting Roadside Assistance
Canadian clients who require roadside assistance, call 1-800-665-2006.
Vehicles Sold in Canada: Using Roadside Assistance
For your convenience, you may complete the roadside assistance
identification card found in the centerfold of this warranty guide and
retain for future reference.
Canadian roadside coverage and benefits may differ from the U.S.
coverage. If you require more information, please refer to the coverage
section of your warranty guide, call us in Canada at 1-800-665-2006 or
visit our website at www.ford.ca.
Sykes Assistance Services Corporation administers the Roadside
Assistance program. You must receive covered services in Canada or the
continental United States. Coverage extends to vehicles that use public,
non-seasonal, annually traveled roadways. Roadside Assistance coverage
does not extend to vehicles involved in cross-country driving, logging,
autocross and any other form of off-road use. Well maintained roads and
surfaces help ensure safe travel for the supplier, and allow their
representatives to perform service as per the standard operating
procedures.
In Remote Locations
If our supplier cannot take your vehicle by road to the nearest
authorized dealership, transportation by rail or water may be necessary.
The program covers a tow to the dock or rail terminal and also to the
dealership at the end of the trip. For rail or water transportation,
however, contact your authorized dealer to confirm if you are eligible for
additional coverage before you authorize or pay for the service. Call the
Ford Roadside Assistance at 1-800-665-2006 for additional information.
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Use of one of the dissimilar spare tires listed above at any one wheel
location can lead to impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
•All-wheel driving capability
3.Full-size dissimilar spare without label on wheel
When driving with the full-size dissimilar spare tire and wheel assembly,
do not:
•exceed 70 mph (113 km/h).
•use more than one dissimilar spare tire and wheel at a time.
•use commercial car washing equipment.
•use snow chains on the end of the vehicle with the dissimilar spare
tire and wheel.
The usage of a full-size dissimilar spare tire and wheel assembly can lead
to impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
•All-wheel driving capability (if applicable)
•Load leveling adjustment (if applicable)
When driving with the full-size dissimilar spare tire and wheel assembly,
additional caution should be given to:
•towing a trailer.
•driving vehicles equipped with a camper body.
•driving vehicles with a load on the cargo rack.
Drive cautiously when using a full-size dissimilar spare tire and wheel,
and seek service as soon as possible.
Wheels and Tires241
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If your vehicle has dual rear wheels, thread the two element swiveling
lug nuts on the studs with the flange facing toward the wheel.
6. Use the lug nut wrench to screw the lug nut snugly against the wheel.
7. Lower the vehicle by turning the jack handle counterclockwise.
8. Remove the jack and fully tighten
the lug nuts in the following
pattern. SeeWheel Lug Nut Torque
Specifications.
9. Install any wheel covers, ornaments or hub caps. Make sure they are
snapped in place.
10. Stow the jack, handle and lug wrench.
11. Unblock the wheels.
Stowing the Flat or Spare Tire
Note:Failure to follow spare tire stowage instructions may result in
failure of cable or loss of spare tire.
1. Lay the tire on the ground with the valve stem facing in the direction
specified on the Tire Changing Instructions located with the jack
hardware.
2. Slide the wheel partially under the vehicle and install the retainer
through the wheel center. Pull on the cable to align the components at
the end of the cable.
3. Turn the jack handle clockwise until the tire is raised to its stowed
position underneath the vehicle. The effort to turn the jack handle
increases significantly and the spare tire carrier ratchets or slips when
the tire is raised to the maximum tightness. Tighten to the best of your
ability, to the point where the ratchet/slip occurs, if possible. The spare
tire carrier will not allow you to overtighten. If the spare tire carrier
ratchets or slips with little effort, take the vehicle to your authorized
dealer for assistance at your earliest convenience.
1
7
3
5 6
4
8
2
Wheels and Tires245
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Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•Towing, flat-tire change and battery jump starts
•Out of fuel and lock-out assistance
•Travel expense reimbursement for lodging, meals and rental car
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation
Transferable Coverage
If you sell your vehicle before your Ford Extended Service Plan coverage
expires, you can transfer any remaining coverage to the new owner.
Whenever you sell your vehicle, prospective buyers may have a higher
degree of confidence that vehicle was properly maintained with Ford
ESP, thereby improving resale value.
Avoid the Rising Cost of Properly Maintaining Your Vehicle!
Ford Extended Service Plan also offers a Premium Maintenance Plan
that covers all scheduled maintenance, and selected wear items. The
coverage is prepaid, so you never have to worry about affording your
vehicle’s maintenance. It covers regular checkups, routine inspections,
preventive care and replacement of select items that require periodic
attention for normal wear:
•Windshield wiper blades
•Spark plugs (except in California)
•The clutch disc
•Brake pads and linings
•Shock absorbers
•Belts and hoses
•Diesel exhaust fluid replenishment
Contact your selling authorized Ford or Lincoln dealership today so they
can customize a Ford Extended Service Plan that fits your driving
lifestyle and budget.
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Interest Free Finance Options Available
Take advantage of our interest free installment payment plan. Just a 10%
down payment will provide you with an affordable, no interest, no fee
payment program allowing you all the security and benefits Ford ESP
has to offer while paying over time. You are pre-approved with no credit
checks, no hassles! To learn more, call our Ford ESP specialists at
800-367-3377.
Ford ESP
P.O. Box 8072
Royal Oak, MI 48068-0039
SERVICE PLANS (CANADA ONLY)
You can get more protection for your vehicle by purchasing a Ford
Extended Service Plan. Ford Extended Service Plan is the only service
contract backed by Ford Motor Company of Canada, Limited. Depending
on the plan you purchase, Ford Extended Service Plan provides benefits
such as:
•Rental reimbursement
•Coverage for certain maintenance and wear items
•Protection against repair costs after your New Vehicle Limited
Warranty Coverage expires
•Roadside Assistance benefits
There are several Ford Extended Service Plans available in various time,
distance and deductible combinations. Each plan is tailored to fit your
own driving needs, including reimbursement for towing and rental. When
you purchase Ford Extended Service Plan, you receive added
peace-of-mind protection throughout Canada and the United States,
provided by a network of participating authorized Ford Motor Company
dealers.
Note:Repairs performed outside of Canada and the United States are
not eligible for Ford Extended Service Plan coverage.
This information is subject to change. For more information, visit your
local Ford of Canada dealer or www.ford.ca to find the Ford Extended
Service Plan that is right for you.
Extended Service Plan263
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SPECIAL OPERATING CONDITIONS
If you operate your vehicleprimarilyin one of the more demanding
conditions listed below, you need to have some items maintained more
frequently. If you onlyoccasionallyoperate your vehicle under these
conditions, it is not necessary to perform the additional maintenance. For
specific recommendations, see your dealership service advisor or
technician.
Towing a trailer or car-top carrier
Inspect frequently,
service as requiredInspect and lubricate U-joints, if equipped with
grease fittings.
See axle maintenance items underExceptions.
Every 5000 miles
(8000 km)Inspect the wheels and related components for
abnormal noise, wear, looseness or drag.
Rotate tires
*, inspect tires for wear and measure
tread depth.
Every 5000 miles
(8000 km) or six
monthsChange engine oil and filter.
Inspect and lubricate U-joints, if equipped with
grease fittings.
Every 30000 miles
(48000 km)Replace front wheel bearing grease and grease
seals if non-sealed bearings are used.
Every 60000 miles
(96000 km)Replace spark plugs.
*Vehicles equipped with dual rear wheels should rotate the front wheels
when specified; rear wheels only if unusual wear is noted.
Extensive idling or low-speed driving for long distances as in
heavy commercial use (such as delivery, taxi, patrol car or
livery)
Every 5000 miles
(8000 km)Inspect brake system.
Inspect wheels and related components for
abnormal noise, wear, looseness or drag.
Lubricate control arm and steering ball joints if
equipped with grease fittings.
Rotate tires
*, inspect tires for wear and measure
tread depth.
348Scheduled Maintenance
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EXCEPTIONS
Normal Vehicle Axle Maintenance
Rear axles and power take-off units with synthetic fluid and light-duty
trucks equipped with Ford-design axles are lubricated for life; do not
check or change fluid unless a leak is suspected, service is required or
the assembly has been submerged in water. During long periods of trailer
towing with outside temperatures above 70°F (21°C) and at wide-open
throttle for long periods above 45 mph (72 km/h), non-synthetic rear
axle fluids should be changed every 3000 miles (4800 kilometers) or
three months, whichever comes first. This interval can be waived if the
axle is filled with 75W140 synthetic gear fluid meeting Ford specification
WSL-M2C192-A, part number F1TZ-19580-B or equivalent. Add friction
modifier XL-3 (EST-M2C118-A) or equivalent for complete refill of
Traction-Lok rear axles (seeTechnical specificationsin theCapacities
and Specificationschapter for details).
Axle Maintenance
Change the axle fluid anytime an axle is submerged in water.
California Fuel Filter Replacement
If you register your vehicle in California, the California Air Resources
Board has determined that the failure to perform this maintenance item
does not nullify the emission warranty or limit recall liability before the
completion of your vehicle’s useful life. Ford Motor Company, however,
urges you to have all recommended maintenance services performed at
the specified intervals and to record all vehicle service.
Hot Climate Oil Change Intervals
Vehicles operating in the Middle East, North Africa, Sub-Saharan Africa
or locations with similar climates using an American Petroleum Institute
(API) Certified for Gasoline Engines (Certification mark) oil of SM or SN
quality, the normal oil change interval is 3000 miles (5000 kilometers).
If the available API SM or SN oils are not available, then the oil change
interval is 1800 miles (3000 kilometers).
Engine Air Filter and Cabin Air Filter Replacement
The life of the engine air filter and cabin air filter is dependent on
exposure to dusty and dirty conditions. Vehicles operated in these
conditions require frequent inspection and replacement of the engine air
filter and cabin air filter.
352Scheduled Maintenance
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Text messaging (sending,
downloading, deleting) .....288, 290
Tilt steering wheel ......................58
Tires ...........................213–214, 239
alignment ................................230
care ..........................................213
changing ..........................239, 242
checking the pressure ............223
inflating ...................................221
label .........................................221
replacing ..........................227, 244
rotating ....................................230
safety practices .......................229
sidewall information ...............215
snow tires and chains ............232
spare tire .........................239–240
terminology .............................214
tire grades ...............................214
treadwear ........................213, 226
Towing ...............................126, 137
recreational towing .................138
Trailer Brake
Controller-Integrated ..............131
trailer towing ..........................126
wrecker ....................................137
Traction control ........................115
Traction-lok rear axle ...............112
Traffic, Directions and
Information ................................300
Trailer Brake
Controller-Integrated ................131
Transmission .............................108
brake-shift interlock (BSI) ....110
fluid, checking and adding
(automatic) .............................177fluid, refill capacities ..............250
lubricant specifications ..........250
Turn signal ..................................62
U
Upfitter controls .......................259
USB port ....................................273
Using privacy mode ..................284
V
Vehicle health report ................298
Vehicle Identification Number
(VIN) ..........................................256
Vehicle loading ..........................119
Ventilating your vehicle .............96
Voice commands in media
mode ..........................................306
Voice commands in phone
mode ..........................................282
W
Warning lights (see Lights) .......70
Washer fluid ..............................186
Water, Driving through .............142
Windows
power .........................................63
Windshield washer fluid and
wipers ..........................................59
checking and adding fluid .....186
replacing wiper blades ...........190
Wrecker towing .........................137
Index359
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