FORD E SERIES 2015 4.G Quick Reference Guide
Manufacturer: FORD, Model Year: 2015, Model line: E SERIES, Model: FORD E SERIES 2015 4.GPages: 2, PDF Size: 0.98 MB
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FC2J 19G217 AA   |  June 2014   |   First Printing   |   Quick Reference Guide   |   E-Series   |   Litho in U.S.A.
ford.ca
fordowner.com
WARNING
Driving while distracted can result in loss of vehicle control, crash 
and injury. We strongly recommend that you use extreme caution 
when using any device that may take your focus off the road. Your 
primary responsibility is the safe operation of your vehicle. We 
recommend against the use of any hand-held device while driving 
and encourage the use of voice operated systems when possible. 
Make sure you are aware of all applicable local laws that may 
affect the use of electronic devices while driving.
Learn More About Your New Vehicle 
fordowner.com (U.S.)/ford.ca (Canada)
Learn How to Use SYNC in Your Vehicle
SYNC is a voice-activated technology personalized by you. It is 
a hands-free, voice recognition system used for entertainment,   
information and communication. 
SyncMyRide.com (U.S.)/SyncMyRide.ca (Canada)
This Quick Reference Guide is not intended to replace your   
vehicle Owner’s Manual which contains more detailed information   
concerning the features of your vehicle, as well as important safety 
warnings designed to help reduce the risk of injury to you and your 
passengers. Please read your entire Owner’s Manual carefully as you 
begin learning about your new vehicle and refer to the appropriate 
chapters when questions arise. All information contained in this Quick 
Reference Guide was accurate at the time of duplication. We reserve 
the right to change features, operation and/or functionality of any 
vehicle specification at any time. Your Ford dealer is the best source 
for the most current information. For detailed operating and safety 
information, please consult your Owner’s Manual.
United States  
Ford Customer Relationship Center
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
fordowner.com
Canada 
Ford Customer Relationship Centre
1-800-565-3673 (FORD)
ford.ca
2015 E-SERIES 
SYNC 
QUICK REFERENCE GUIDE 
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GETTING STARTED WITH YOUR SYNC® SYSTEM1
SYNC is a hands-free, voice recognition system used for entertainment,  
information and communication. SYNC. Say the Word.
General Tips
For more complete information on SYNC, 
refer to your Owner’s Manual, visit the 
SYNC website
2 or call the toll-free number3.
Before You Get Started
1    Set up your owner account by visiting 
your SYNC website2. Register by  
following the on-screen instructions, 
and then see which complimentary 
services you are eligible for.
2     SYNC uses a wireless connection called  Bluetooth® to communicate with your 
phone. Turn Bluetooth mode on in your 
phone’s menu options. This lets your 
phone find SYNC. For more details  
on setting up your phone with SYNC,  
visit SYNC online
2 or your phone  
manufacturer’s website.
Pairing Your Phone with SYNC
Pair and connect your phone with SYNC in 
order to use the many features of SYNC. 
To Pair Your Phone for the First Time
1     Make sure that your vehicle is in  
park (P) and you switch on both your 
ignition and radio.
2    Press the phone button. When the 
display indicates no phone is paired, 
press OK.
3    When Find SYNC appears in the display, 
press OK. 
4      Put your phone into Bluetooth discovery 
mode. See your phone’s user guide,  
if necessary.
5    When prompted on your phone’s  
display, enter the six-digit PIN provided 
by SYNC in the radio display.
6    The system indicates when the pairing  
is successful.
Note
  The System May Prompt You to
   Set your phone as the primary or favorite 
(the primary phone receives messages  
and voicemail).
   Download your phone book (a requirement 
to use the full set of voice commands).
Tips
  Make sure you accept the request from 
SYNC to access your phone. To pair subsequent 
phones, please refer to Pairing Subsequent 
Phones in the SYNC chapter of your Owner’s 
Manual. If you experience pairing problems, 
try performing a clean pairing by deleting 
your device from SYNC, deleting the SYNC 
connection from your phone, and then  
repeating the Pairing Your Phone process.
SYNC Applications
    911 Assist® can alert 911 in the event of  
an emergency (feature must be set to 
ON prior to the incident).
    SYNC AppLinkTM 1 allows you to connect 
to and use certain applications such  
as Pandora and Stitcher, if your phone  
is compatible.
USING SYNC® VOICE COMMANDS – 
SYNC. SAY THE WORD.
Press the voice button and when prompted, speak your voice command.  
For a list of voice commands, say “What can I say?” .
Using Your Phone with SYNC
Note
  You must download your phone book 
to make phone calls with voice commands  
by name.
Making a Phone Call
Use SYNC to make a phone call to anyone 
in your phone book by pressing the voice 
button. When prompted, give a voice  
command. For example, you could say 
"Phone", then "Call Jake Smith at home".
The system confirms the request and  
dials your call.
Note   You can also make phone calls by 
pressing the voice button. When prompted, 
give the voice command “Dial”, then verbally 
say the phone number.
Answering Incoming Calls
Whenever you have an incoming call,  
you can answer it by pressing the phone  
button. Hang up at any time by pressing 
and holding the phone button.
Switching to Privacy Mode 
Switch a call from an active, hands-free 
environment to your cellular phone for a 
more private conversation. Press MENU 
during an active call. Scroll through the 
choices. Press OK when Privacy On/Off 
appears. The display indicates “In Privacy” 
and the system transfers your call.
Using SYNC to Access  
Digital Media
Use the USB port hub to plug in your 
media devices such as phones and MP3 
players and use SYNC to play all of your 
favorite tunes. Since SYNC indexes your 
music, the more you have stored on your 
device, the longer it will take SYNC  
to index.
Using Voice Commands to Play Music
1     Plug your media player into your  
USB port.
2    Press the voice button. When  
prompted, say “USB”, then follow-up  
by saying one of the voice commands.
3    You can now play music by saying any 
of the appropriate voice commands. 
For a list of voice commands, say 
“What can I say?” .
See your Owner's Manual for additional 
SYNC digital media features.
Why You Need a SYNC  
Owner Account
A SYNC owner account is required to 
receive the latest software updates and 
manage your SYNC accounts. To set up 
your account, visit the website
2 or call  
the toll-free number3.
 1  If equipped.
 2   U.S.  customers:  SyncMyRide.com. Canadian customers: SyncMyRide.ca.
 3   U.S.  customers: 1-800-392-3673 (select 1 or 2 for language, then Option 3 and Option 1);  
Canadian customers: 1-800-565-3673 (select 1 or 2 for language, then Option 3 and Option 1).