phone FORD E SERIES 2019 Workshop Manual

AppLink issues
Possible solution(s)Possible cause(s)Issue
SYNC in order to findAppLink-capable apps onyour device. iPhone usersmust also connect toSYNC's USB port with anApple USB cable.
Ensure you have down-loaded and installed thelatest version of the appfrom your phone's app store.Ensure the app is running onyour phone. Some apps
AppLink-enabled apps arenot installed and running onyour mobile device.
My phone is connected, butI still cannot find any apps.
require you to register orlogin on the app on thephone before using themwith AppLink. Also, somemay have a "Ford SYNC"setting, so check the app'ssettings menu on the phone.
Closing and restarting appsmay help SYNC find theapplication if you cannotdiscover it inside the vehicle.On an Android device, ifapps have an "Exit" or "Quit"
Sometime apps do notproperly close and re-opentheir connection to SYNC,over ignition cycles, forexample.
My phone is connected, myapp(s) are running, but I stillcannot find any apps.
option, select that thenrestart the app. If the appdoes not have that option,you can also manually"Force Close" the app bygoing to the phone's settingsmenu, selecting "Apps."then finding the particularapp and choosing "Forcestop." Don't forget to restartthe app afterwards, thenselect "Find New Apps" onSYNC.
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SYNC™

AppLink issues
Possible solution(s)Possible cause(s)Issue
On an iPhone with iOS7+, toforce close an app, doubletab the home button thenswipe up on the app to closeit. Tab the home buttonagain, then select the appagain to restart it. After afew seconds, the app shouldthen appear in SYNC'sMobile App's Menu.
Reset the Bluetooth on yourphone by turning it off andthen turning Bluetooth backon. If you are in your vehicle,SYNC should be able toautomatically re-connect toyour phone if you press the"Phone" button.
There is a bluetooth bug onsome order versions of theAndroid OS. This bug maycause apps that were foundthe last time your phoneconnected to SYNC not tobe found again if you havenot turned off bluetooth.
My Android phone isconnected, my app(s) arerunning, I restarted them,but I still cannot find anyapps.
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SYNC™

AppLink issues
Possible solution(s)Possible cause(s)Issue
Unplug the USB cable fromthe phone, wait a moment,and plug the USB cableback in to the phone. After afew seconds, the app shouldappear in SYNC's MobileApps Menu. If not, "ForceClose" the application andrestart it.
The USB connection toSYNC may need to be reset.My iPhone phone isconnected, my app isrunning, I restarted the appbut I still cannot find it onSYNC.
Try increasing the Bluetoothvolume of the device byusing the device's volumecontrol buttons which aremost often found on theside of the device.
The bluetooth volume onthe phone may be low.I have an Android phone. Ifound and started my mediaapp on SYNC, but there is nosound or the sound is verylow.
Force close or uninstall theapps you do not want SYNCto find. If the app has a "FordSYNC" setting, disable thatsetting in the app's settingsmenu on the phone.
Some Android devices havea limited number ofbluetooth ports apps canuse to connect. If you havemore AppLink apps on yourphone than the number ofavailble Bluetooth ports, youwill not see all of your appslisted in SYNC's mobile appsmenu.
I can only see some of theAppLink apps running on myphone listed in SYNC'sMobile Apps Menu.
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SYNC™

For a complete listing of the accessoriesthat are available for your vehicle, pleasecontact your authorized dealer or visit theonline store web site:
Web Address (United States)
www.Accessories.Ford.com
Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replaceany properly authorized dealer-installedFord Original Accessory found to bedefective in factory-supplied materials orworkmanship during the warranty period,as well as any component damaged by thedefective accessories.
Ford Motor Company will warrant yourFord Original Accessory through thewarranty that provides the greatestbenefit:
•24 months, unlimited mileage.
•The remainder of your new vehiclelimited warranty.
Contact an authorized dealer for detailsand a copy of the warranty.
Exterior Style
•Side window deflectors*.
Interior Style
•Seat covers*.
Peace of Mind
•Backup alarm*.
•Ford Telematics*.
•Roadside assistance kits*.
*Ford Licensed Accessory. The accessorymanufacturer designs, develops andtherefore warrants Ford LicensedAccessories, and does not design or testthese accessories to Ford Motor Companyengineering requirements. Contact anauthorized Ford dealer for themanufacturer's limited warranty details,and request a copy of the Ford LicensedAccessories product limited warranty fromthe accessory manufacturer.
For maximum vehicle performance, keepthe following information in mind whenadding accessories or equipment to yourvehicle:
•When adding accessories, equipment,passengers and luggage to yourvehicle, do not exceed the total weightcapacity of the vehicle or of the frontor rear axle (GVWR or GAWR asindicated on the Safety ComplianceCertification label). Ask an authorizeddealer for specific weight information.
•The Federal CommunicationsCommission (FCC) and CanadianRadio TelecommunicationsCommission (CRTC) regulate the useof mobile communications systemsthat are equipped with radiotransmitters, for example two-wayradios, telephones and theft alarms.Any such equipment installed in yourvehicle should comply with FederalCommunications Commission (FCC)and Canadian RadioTelecommunications Commission(CRTC) regulations and should beinstalled only by an authorized dealer.
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Accessories

•An authorized dealer needs to installmobile communications systems.Improper installation may harm theoperation of your vehicle, particularlyif the manufacturer did not design themobile communication systemspecifically for automotive use.
•If you or an authorized Ford dealer addany non-Ford electrical or electronicaccessories or components to yourvehicle, you may adversely affectbattery performance and durability. Inaddition, you may also adversely affectthe performance of other electricalsystems in the vehicle.
AUXILIARY SWITCHES
For maximum vehicle performance, keepthe following information in mind whenadding accessories or equipment to yourvehicle:
•When adding accessories, equipment,passengers and luggage to yourvehicle, do not exceed the total weightcapacity of the vehicle or of the frontor rear axle (GVWR or GAWR asindicated on the Safety ComplianceCertification label). Ask an authorizeddealer for specific weight information.
•The Federal CommunicationsCommission (FCC) and CanadianRadio TelecommunicationsCommission (CRTC) regulate the useof mobile communications systemsequipped with radio transmitters, forexample, two-way radios, telephonesand theft alarms. Any such equipmentinstalled in your vehicle should complywith Federal CommunicationsCommission (FCC) and CanadianRadio TelecommunicationsCommission (CRTC) regulations, andshould be installed by an authorizeddealer.
•An authorized dealer needs to installmobile communications systems.Improper installation may harm theoperation of your vehicle, particularlyif the manufacturer did not design themobile communication systemspecifically for automotive use.
•If you or an authorized Ford dealer addany non-Ford electrical or electronicaccessories or components to yourvehicle, you may adversely affectbattery performance and durability. Inaddition, you may also adversely affectthe performance of other electricalsystems in the vehicle.
The auxiliary switch option packageprovides four switches, mounted in thecenter of the instrument panel. Theseswitches operate only when you switch theignition on, whether the engine is runningor not. Ford recommends, however, thatthe engine remain running to maintainbattery charge when using the auxiliaryswitches for extended periods of time orhigher current draws.
When switched on, the auxiliary switchesprovide 10 amps, 15 amps or 30 amps ofelectrical battery power for a variety ofpersonal or commercial uses.
The switches include the fuse and relay kit.This kit contains the required fuses andrelays that an authorized technician needsto install into the power distribution box,located under the hood. Refer to theinstruction sketch included in the kit.Contact an authorized dealer for service.
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AccessoriesE163431

ELECTROMAGNETIC
COMPATIBILITY
WARNING: Do not place objectsor mount equipment on or near theairbag cover, on the side of the seatbacks(of the front seats), or in front seat areasthat may come into contact with adeploying airbag. Failure to follow theseinstructions may increase the risk ofpersonal injury in the event of a crash.
WARNING: Do not fasten antennacables to original vehicle wiring, fuelpipes and brake pipes.
WARNING: Keep antenna andpower cables at least 4 in (10 cm) fromany electronic modules and airbags.
Note:We test and certify your vehicle tomeet electromagnetic compatibilitylegislation (UNECE Regulation 10 or otherapplicable local requirements). It is yourresponsibility to make sure that anyequipment an authorized dealer installs onyour vehicle complies with applicable locallegislation and other requirements.
Note:Any radio frequency transmitterequipment in your vehicle (such as cellulartelephones and amateur radio transmitters)must keep to the parameters in thefollowing table. We do not provide specialprovisions or conditions for installations oruse.
Car
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AppendicesE239120

9.2 End User Terms Required by NAV2(Shanghai) Co., Ltd
The data (“Data”) is provided for yourpersonal, internal use only and not forresale. It is protected by copyright, and issubject to the following terms andconditions which are agreed to by you, onthe one hand, and NAV2 (Shanghai) Co.,Ltd (“NAV2”) and its licensors (includingtheir licensors and suppliers) on the otherhand.
© 20xx. All rights reserved.
Permitted Use.
You agree to use this Data together withthe Telenav Software solely for the internalbusiness and personal purposes for whichyou were licensed, and not for servicebureau, time-sharing or other similarpurposes. Accordingly, but subject to therestrictions set forth in the followingparagraphs, you agree not to otherwisereproduce, copy, modify, decompile,disassemble, create any derivative worksof, or reverse engineer any portion of thisData, and may not transfer or distribute itin any form, for any purpose, except to theextent permitted by mandatory laws.
Restrictions.
Except where you have been specificallylicensed to do so by Telenav, and withoutlimiting the preceding paragraph, you maynot use this Data (a) with any products,systems, or applications installed orotherwise connected to or incommunication with vehicles, capable ofvehicle navigation, positioning, dispatch,real time route guidance, fleetmanagement or similar applications; or (b)with or in communication with any
positioning devices or any mobile orwireless-connected electronic or computerdevices, including without limitationcellular phones, palmtop and handheldcomputers, pagers, and personal digitalassistants or PDAs.
Warning.
The Data may contain inaccurate orincomplete information due to the passageof time, changing circumstances, sourcesused and the nature of collectingcomprehensive geographic data, any ofwhich may lead to incorrect results.
No Warranty.
This Data is provided to you “as is,” andyou agree to use it at your own risk. Telenavand its licensors (and their licensors andsuppliers) make no guarantees,representations or warranties of any kind,express or implied, arising by law orotherwise, including but not limited to,content, quality, accuracy, completeness,effectiveness, reliability, fitness for aparticular purpose, usefulness, use orresults to be obtained from this Data, orthat the Data or server will beuninterrupted or error-free.
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TELENAV AND ITS LICENSORS(INCLUDING THEIR LICENSORS ANDSUPPLIERS) DISCLAIM ANYWARRANTIES, EXPRESS OR IMPLIED, OFQUALITY, PERFORMANCE,MERCHANTABILITY, FITNESS FOR APARTICULAR PURPOSE ORNON-INFRINGEMENT. Some States,Territories and Countries do not allowcertain warranty exclusions, so to thatextent the above exclusion may not applyto you.
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Appendices

Product incorporates data which is ©20XX Telstra Corporation Limited, GMHolden Limited, Intelematics AustraliaPty Ltd and Continental Pty Ltd.
B. Third Party Notices for Australia. Inaddition to the foregoing, the End-UserTerms for any Application containingRDS-TMC Traffic Codes for Australiashall contain the following notice:“Product incorporates traffic locationcodes which is © 20XX Telstra Corpora-tion Limited and its licensors.”
VII. China Territory
Personal Use Only
You agree to use this Data together with[insert name of Client Application] for thesolely personal, non-commercial purposesfor which you were licensed, and not forservice bureau, time-sharing or othersimilar purposes. Accordingly, but subjectto the restrictions set forth in the followingparagraphs, you may copy this Data onlyas necessary for your personal use to (i)view it, and (ii) save it, provided that youdo not remove any copyright notices thatappear and do not modify the Data in anyway. You agree not to otherwise reproduce,copy, modify, decompile, disassemble orreverse engineer any portion of this Data,and may not transfer or distribute it in anyform, for any purpose, except to the extentpermitted by mandatory laws.
Restrictions
Except where you have been specificallylicensed to do so by NAV2 , and withoutlimiting the preceding paragraph, you maynot (a) use this Data with any products,systems, or applications installed orotherwise connected to or incommunication with vehicles, capable ofvehicle navigation, positioning, dispatch,real time route guidance, fleetmanagement or similar applications; or (b)
with or in communication with anypositioning devices or any mobile orwireless-connected electronic or computerdevices, including without limitationcellular phones, palmtop and handheldcomputers, pagers, and personal digitalassistants or PDAs. You agree to ceaseusing this Data if you fail to comply withthese terms and conditions.
Limited Warranty
NAV2 warrants that (a) the Data willperform substantially in accordance withthe accompanying written materials for aperiod of ninety (90) days from the dateof receipt, and (b) any support servicesprovided by NAV2 shall be substantially asdescribed in applicable written materialsprovided to you by NAV2, and NAV2’ssupport engineers will make commerciallyreasonable efforts to solve any problemissues.
rigCustomer Remedies
NAV2 and its suppliers’ entire liability andyour exclusive remedy shall be, at NAV2’ssole discretion, either (a) return of the pricepaid, if any, or (b) repair or replacement ofthe Data that do not meet NAV2’s LimitedWarranty and that are returned to NAV2with a copy of your receipt. This LimitedWarranty is void if failure of the Data hasresulted from accident, abuse, ormisapplication. Any replacement Data willbe warranted for the remainder of theoriginal warranty period or thirty (30) days,whichever is longer. Neither these remediesnor any product support services offeredby NAV2 are available without proof ofpurchase from an authorized internationalsource.
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Appendices

A
A/CSee: Climate Control..........................................66About This Manual...........................................5ABSSee: Brakes..............................................................91ABS driving hintsSee: Hints on Driving With Anti-LockBrakes...................................................................91Accessories......................................................271Exterior Style.........................................................271Interior Style..........................................................271Peace of Mind.......................................................271AccessoriesSee: Replacement PartsRecommendation............................................12Adjusting the Headlamps.........................156Vertical Aim Adjustment Procedure...........156Adjusting the Steering Wheel....................47Airbag Disposal...............................................38Air ConditioningSee: Climate Control..........................................66Air FilterSee: Changing the Engine Air Filter..............159Appendices....................................................294At a Glance........................................................16Audible Warnings and Indicators..............57Fail-Safe Cooling Warning Chime..................57Headlamps On Warning Chime......................57Key in Ignition Warning Chime.........................57Parking Brake On Warning Chime..................57Shift to Park Warning Chime............................57Audio System.................................................214General Information..........................................214Audio Unit - Vehicles With: AM/FM/CD/SYNC..............................................................216Accessing CD or MP3 Mode............................217Accessing the Auxiliary MediaSources..............................................................216Accessing the Folders........................................217Accessing the Menu...........................................217Accessing the Phone Features.......................217Adjusting the Volume........................................217Changing Radio Stations.................................218Ejecting the CD....................................................218Fast Forwarding the Media.............................218Inserting a CD.......................................................218
Muting the Audio................................................218Playing or Pausing Media................................218Rewinding the Media.........................................218Scanning the Audio...........................................218Selecting a Frequency Band..........................218Setting the Memory Presets...........................218Switching Shuffle Mode On and Off...........218Switching the Audio Unit On and Off.........218Using Seek, Fast Forward andReverse..............................................................219Audio Unit - Vehicles With: AM/FM.......215Accessing the Clock Settings.........................215Accessing the Sound Settings.......................216Adjusting the Volume........................................216Changing Radio Stations.................................216Selecting the Audio Modes.............................216Setting the Memory Presets...........................216Switching the Audio Unit On and Off.........216Using Seek, Fast Forward andReverse..............................................................216Automatic Transmission.............................87Brake-Shift Interlock..........................................88If Your Vehicle Gets Stuck In Mud orSnow....................................................................89Putting your vehicle in or out of gear:...........87Automatic Transmission FluidCheck.............................................................149Automatic Transmission Fluid Filter............152Checking Automatic TransmissionFluid....................................................................149Auxiliary Power Points..................................72110 Volt AC Power Point.....................................7212 Volt DC Power Point.......................................72Locations..................................................................72Auxiliary Switches........................................272
B
BatterySee: Changing the 12V Battery......................153Bonnet LockSee: Opening and Closing the Hood............141Booster Seats..................................................22Types of Booster Seats......................................23Brake Fluid Check.........................................152Brakes..................................................................91General Information.............................................91Breaking-In.......................................................116
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Index

SYNC™ AppLink™.....................................250SYNC Mobile Apps............................................250SYNC™............................................................225General Information..........................................225SYNC™ Troubleshooting.........................262
T
Technical SpecificationsSee: Capacities and Specifications.............198The Better Business Bureau (BBB) AutoLine Program (U.S. Only)........................126Tire Care...........................................................169Glossary of Tire Terminology...........................171Information About Uniform Tire QualityGrading..............................................................169Information Contained on the TireSidewall.............................................................172Temperature A B C.............................................170Traction AA A B C................................................170Treadwear..............................................................170Tire Pressure Monitoring System...........188Changing Tires With a Tire PressureMonitoring System........................................189Understanding Your Tire PressureMonitoring System .......................................189TiresSee: Wheels and Tires......................................168Towing a Trailer.............................................104Load Placement.................................................104Towing the Vehicle on Four Wheels.......115Emergency Towing..............................................115Recreational Towing...........................................115Towing..............................................................104Traction Control..............................................93Principle of Operation........................................93Transmission Code Designation............202Transmission....................................................87Transporting the Vehicle............................123
U
Under Hood Overview................................142USB Port..........................................................224Using Cruise Control.....................................96Canceling the Set Speed...................................97Changing the Set Speed...................................96Resuming the Set Speed...................................97
Setting the Cruise Speed..................................96Switching Cruise Control Off...........................97Switching Cruise Control On...........................96Using Snow Chains......................................187Using SYNC™ With Your MediaPlayer.............................................................252Accessing Your Play Menu..............................257Connecting Your Digital Media Player to theUSB Port...........................................................252Media Menu Features.......................................255Media Voice Commands.................................254System Settings.................................................259What's Playing?.................................................253Using SYNC™ With Your Phone............230Accessing Features Through the PhoneMenu..................................................................234Accessing Your Phone Settings....................239Making a Call.......................................................233Pairing Subsequent Cell Phones..................231Pairing Your Cell Phone for the First Time.............................................................................230Phone Options during an Active Call.........233Phone Voice Commands.................................231Receiving Calls....................................................233System Settings.................................................240Text Messaging...................................................237Using Traction Control.................................93Switching the System Off ................................93System Indicator Lights andMessages............................................................93Using Voice Recognition............................227Initiating a Voice Session.................................227System Interaction and Feedback..............228Utilizing the Mediation/ArbitrationProgram (Canada Only)..........................127
V
Vehicle Care...................................................160General Information..........................................160Vehicle Certification Label.......................202Vehicle Identification Number.................201Vehicle Storage.............................................165Battery....................................................................166Body.........................................................................165Brakes.....................................................................166Cooling system....................................................166Engine.....................................................................166
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Index