air FORD E SERIES 2023 User Guide

SERVICE DATA
Service data recorders in your vehicle arecapable of collecting and storingdiagnostic information about your vehicle.This potentially includes information aboutthe performance or status of varioussystems and modules in the vehicle, suchas engine, throttle, steering or brakesystems. In order to properly diagnose andservice your vehicle, Ford Motor Company(Ford of Canada in Canada), and serviceand repair facilities may access or shareamong them vehicle diagnosticinformation received through a directconnection to your vehicle whendiagnosing or servicing your vehicle.Additionally, Ford Motor Company (Fordof Canada, in Canada) may, wherepermitted by law, use vehicle diagnosticinformation for vehicle improvement orwith other information we may have aboutyou, for example, your contact information,to offer you products or services that mayinterest you. Data may be provided to ourservice providers such as part suppliersthat may help diagnose malfunctions, andwho are similarly obligated to protect data.We retain this data only as long asnecessary to perform these functions or tocomply with law. We may provideinformation where required in response toofficial requests to law enforcement orother government authorities or thirdparties acting with lawful authority or courtorder, and such information may be usedin legal proceedings. For U.S. only (ifequipped), if you choose to use connectedapps and services, you consent that certaindiagnostic information may also beaccessed electronically by Ford MotorCompany and Ford authorized servicefacilities, and that the diagnosticinformation may be used to provideservices to you, personalizing yourexperience, troubleshoot, and to improveproducts and services and offer youproducts and services that may interest
you, where permitted by law. For Canadaonly, for more information, please reviewthe Ford of Canada privacy policy atwww.ford.ca, including our U.S. datastorage and use of service providers inother jurisdictions who may be subject tolegal requirements in Canada, the UnitedStates and other countries applicable tothem, for example, lawful requirements todisclose personal information togovernmental authorities in thosecountries.
EVENT DATA
This vehicle is equipped with an event datarecorder. The main purpose of an eventdata recorder is to record, in certain crashor near crash-like situations, such as anairbag deployment or hitting a roadobstacle; this data will assist inunderstanding how a vehicle’s systemsperformed. The event data recorder isdesigned to record data related to vehicledynamics and safety systems for a shortperiod of time, typically 30 seconds or less.
The event data recorder in this vehicle isdesigned to record such data as:
•How various systems in your vehiclewere operating.
•Whether or not the driver andpassenger seatbelts werebuckled/fastened.
•How far (if at all) the driver wasdepressing the accelerator and/or thebrake pedal.
•How fast the vehicle was traveling.
•Where the driver was positioning thesteering wheel.
This data can help provide a betterunderstanding of the circumstances inwhich crashes and injuries occur.
14
2023 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202111, First-PrintingData Privacy

MOBILE DEVICE DATA
If you connect a mobile device to yourvehicle, you can display data from yourdevice on the touchscreen for example,music and album art. You can share yourvehicle data with mobile apps on yourdevice through the system.
The mobile apps function operates by yourconnected device sending data to us in theUnited States. The data is encrypted andincludes, for example, the vehicleidentification number of your vehicle, theSYNC module serial number, odometer,enabled apps, usage statistics anddebugging information. We retain it onlyas long as necessary to provide the service,to troubleshoot, for continuousimprovement and to offer you productsand services that may be of interest to youaccording to your preferences and whereallowed by law.
If you connect a cell phone to the system,the system creates a profile that links tothat cell phone. The cell phone profileenables more mobile features and efficientoperation. The profile contains, forexample data from your phonebook, readand unread text messages and call history,including history of calls when your cellphone was not connected to the system.
If you connect a media device, the systemcreates and retains a media device indexof supported media content. The systemalso records a short diagnostic log ofapproximately 10 minutes of all recentsystem activity.
The cell phone profile, media device indexand diagnostic log remain in your vehicleunless you delete them and are generallyaccessible only in your vehicle when youconnect your cell phone or media device.If you no longer plan to use the system oryour vehicle, we recommend you use themaster reset function to erase the storedinformation.
System data cannot be accessed withoutspecial equipment and access to yourvehicle's module.
For additional information about ourprivacy policy, refer to the local Fordwebsite.
Note:To find out if your vehicle hasconnectivity technology, visitwww.FordConnected.com.
EMERGENCY CALL SYSTEM
DATA
When the emergency call system is active,it may disclose to emergency services thatyour vehicle has been in a crash involvingthe deployment of an airbag or activationof the fuel pump shut-off. Certain versionsor updates to the emergency call systemmay also be capable of electronically orverbally disclosing to emergency servicesoperators your vehicle location or otherdetails about your vehicle or crash to assistemergency services operators to providethe most appropriate emergency services.If you do not want to disclose thisinformation, do not activate the emergencycall system.
Note:You cannot deactivate emergencycall systems that are required by law.
16
2023 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202111, First-PrintingData Privacy

INSTRUMENT PANEL
Direction indicators. See Direction Indicators (page 54). Wiper lever. SeeWindshield Wipers (page 51).A
Information display control. See Information Display Control (page 50).B
Instrument cluster. See General Information (page 65).C
Audio control.D
Gearshift lever. See Automatic Transmission (page 96).E
Auxiliary switches. See Auxiliary Switches (page 243).F
Audio unit. See Audio Unit (page 237).G
Passenger airbag deactivation indicator. See Driver and Passenger Airbags(page 36).H
Traction control switch. See Using Traction Control (page 103).I
Hazard flasher switch. See Hazard Flashers (page 142).J
Climate control. See Manual Climate Control (page 74).K
Ignition. See Ignition Switch (page 82).L
Horn.M
Steering wheel adjustment. See Adjusting the Steering Wheel (page 49).N
18
2023 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202111, First-PrintingAt a GlanceE307562

INSTALLING CHILD
RESTRAINTS
Child Seats
Use a child restraint (sometimes called aninfant carrier, convertible seat, or toddlerseat) for infants, toddlers, or childrenweighing 40 lb (18 kg) or less (generallyage four or younger).
Using Lap and Shoulder Belts
WARNING: Do not place arearward facing child restraint in front ofan active airbag. Failure to follow thisinstruction could result in personal injuryor death.
WARNING: Properly securechildren 12 years old and under in a rearseating position whenever possible. Ifyou are unable to properly secure allchildren in a rear seating position,properly secure the largest child on thefront seat. If you must use a forwardfacing child restraint on the front seat,move the seat as far back as possible.Failure to follow these instructions couldresult in personal injury or death.
WARNING: Depending on whereyou secure a child restraint, anddepending on the child restraint design,you may block access to certain seatbeltbuckle assemblies and LATCH loweranchors, rendering those featurespotentially unusable. To avoid risk ofinjury, make sure occupants only useseating positions where they are able tobe properly restrained.
When installing a child restraint withcombination lap and shoulder belts:
•Use the correct seatbelt buckle for thatseating position.
•Insert the belt tongue into the properbuckle until you hear a snap and feel itlatch. Make sure the tongue is securelyfastened in the buckle.
•Keep the buckle release buttonpointing up and away from the childrestraint, with the tongue between thechild restraint and the release button,to prevent accidental unbuckling.
•Place the vehicle seat in the uprightposition before you install the childrestraint.
•Put the seatbelt in the automaticlocking mode. See Step 5. This vehicledoes not require the use of a lockingclip.
Perform the following steps wheninstalling the child restraint withcombination lap and shoulder belts:
Note:Although the child restraintillustrated is a forward facing child restraint,the steps are the same for installing a rearfacing child restraint.
22
2023 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202111, First-PrintingChild SafetyE142594

If the booster seat slides on the vehicleseat upon which it is being used, placing arubberized mesh sold as shelf or carpetliner under the booster seat may improvethis condition. Do not introduce any itemthicker than this under the booster seat.Check with the booster seatmanufacturer's instructions.
CHILD RESTRAINT
POSITIONING
WARNING: Do not place arearward facing child restraint in front ofan active airbag. Failure to follow thisinstruction could result in personal injuryor death.
WARNING: Properly securechildren 12 years old and under in a rearseating position whenever possible. Ifyou are unable to properly secure allchildren in a rear seating position,properly secure the largest child on thefront seat. If you must use a forwardfacing child restraint on the front seat,move the seat as far back as possible.Failure to follow these instructions couldresult in personal injury or death.
WARNING: Always carefully followthe instructions and warnings providedby the manufacturer of any childrestraint to determine if the restraintdevice is appropriate for your child's size,height, weight, or age. Follow the childrestraint manufacturer's instructions andwarnings provided for installation anduse in conjunction with the instructions
and warnings provided by your vehiclemanufacturer. A safety seat that isimproperly installed or utilized, isinappropriate for your child's height, age,or weight or does not properly fit thechild may increase the risk of seriousinjury or death.
WARNING: Do not allow apassenger to hold a child on their lapwhen your vehicle is moving. Failure tofollow this instruction could result inpersonal injury or death in the event of asudden stop or crash.
WARNING: Do not use pillows,books or towels to boost your child'sheight. Failure to follow this instructioncould result in personal injury or death.
WARNING: Properly secure childrestraints or booster seats when they arenot in use. They could become projectilesin a sudden stop or crash. Failure tofollow this instruction could result inpersonal injury or death.
WARNING: Do not put the shouldersection of the seatbelt or allow the childto put the shoulder section of theseatbelt under their arm or behind theirback. Failure to follow this instructioncould reduce the effectiveness of theseatbelt and increase the risk of injury ordeath in a crash.
WARNING: Do not leave childrenor pets unattended in your vehicle.Failure to follow this instruction couldresult in personal injury or death.
28
2023 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202111, First-PrintingChild Safety

PRINCIPLE OF OPERATION
WARNING: Always drive and ridewith the seat backrest upright and thelap belt snug and low across the hips.
WARNING: To reduce the risk ofinjury, make sure children sit where theycan be properly restrained.
WARNING: Never let a passengerhold a child on his or her lap while yourvehicle is moving. The passenger cannotprotect the child from injury in a crashwhich may result in serious injury ordeath.
WARNING: All occupants of thevehicle, including the driver, shouldalways properly wear their safety belts,even when an airbag supplementalrestraint system is provided. Failure toproperly wear your safety belt couldseriously increase the risk of injury ordeath.
WARNING: It is extremelydangerous to ride in a cargo area, insideor outside of a vehicle. In a crash, peopleriding in these areas are more likely to beseriously injured or killed. Do not allowpeople to ride in any area of your vehiclethat is not equipped with seats andsafety belts. Be sure everyone in yourvehicle is in a seat and using a safety beltproperly.
WARNING: In a rollover crash, anunbelted person is significantly morelikely to die than a person wearing asafety belt.
WARNING: Each seating positionin your vehicle has a specific safety beltassembly which is made up of onebuckle and one tongue that are designedto be used as a pair. 1) Use the shoulderbelt on the outside shoulder only. Neverwear the shoulder belt under the arm. 2)Never swing the safety belt around yourneck over the inside shoulder. 3) Neveruse a single belt for more than oneperson.
WARNING: When possible, allchildren 12 years old and under shouldbe properly restrained in a rear seatingposition. Failure to follow this couldseriously increase the risk of injury ordeath.
WARNING: Safety belts and seatscan become hot in a vehicle that hasbeen closed up in sunny weather; theycould burn a small child. Check seatcovers and buckles before you place achild anywhere near them.
WARNING: Front and rear seatoccupants, including pregnant women,should wear safety belts for optimumprotection in an accident.
All seating positions in this vehicle havelap and shoulder safety belts. Alloccupants of the vehicle should alwaysproperly wear their safety belts, even whenan airbag supplemental restraint systemis provided.
The safety belt system consists of:
•Lap and shoulder safety belts.
•Shoulder safety belt with automaticlocking mode, (except driver safetybelt).
30
2023 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202111, First-PrintingSeatbelts

•Height adjuster at the front outboardseating positions.
•Safety belt pretensioner at the frontoutboard seating positions.
•Safety belt warning light and chime.
•Crash sensors and monitoring systemwith readiness indicator.
The safety belt pretensioners at the frontseating positions are designed to tightenthe safety belts when activated. In frontaland near-frontal crashes, the safety beltpretensioners may be activated alone or,if the crash is of sufficient severity, togetherwith the front airbags.
FASTENING THE SEATBELTS
The front outboard safety restraints in thevehicle are combination lap and shoulderbelts.
1.Insert the belt tongue into the properbuckle (the buckle closest to thedirection the tongue is coming from)until you hear a snap and feel it latch.Make sure the tongue is securelyfastened in the buckle.
2.To unfasten, press the release buttonand remove the tongue from thebuckle.
Using Seatbelts During Pregnancy
WARNING: Always ride and drivewith your seatback upright and properlyfasten your seatbelt. Fit the lap portionof the seatbelt snugly and low acrossthe hips. Position the shoulder portion ofthe seatbelt across your chest. Pregnantwomen must follow this practice. Seethe following figure.
31
2023 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202111, First-PrintingSeatbeltsE71880 E67017 E142587 E142588 E142590

PRINCIPLE OF OPERATION
WARNING: Airbags do not inflateslowly or gently, and the risk of injuryfrom a deploying airbag is the greatestclose to the trim covering the airbagmodule.
WARNING: All occupants of yourvehicle, including the driver, shouldalways properly wear their seatbelts,even when an airbag supplementalrestraint system is provided. Failure toproperly wear your seatbelt couldseriously increase the risk of injury ordeath.
WARNING: Properly securechildren 12 years old and under in a rearseating position whenever possible. Ifyou are unable to properly secure allchildren in a rear seating position,properly secure the largest child on thefront seat. If you must use a forwardfacing child restraint on the front seat,move the seat as far back as possible.Failure to follow these instructions couldresult in personal injury or death.
WARNING: Do not place your armson the airbag cover or through thesteering wheel. Failure to follow thisinstruction could result in personal injury.
WARNING: Do not place arearward facing child restraint in front ofan active airbag. Failure to follow thisinstruction could result in personal injuryor death.
WARNING: Do not attempt toservice, repair, or modify thesupplementary restraint system orassociated components. Failure tofollow this instruction could result inpersonal injury or death.
WARNING: Several airbag systemcomponents get hot after inflation. Toreduce the risk of injury, do not touchthem after inflation.
WARNING: If a supplementaryrestraint system component hasdeployed, it will not function again. Havethe system and associated componentsinspected as soon as possible. Failure tofollow this instruction could result inpersonal injury or death.
The airbags are a supplemental restraintsystem and are designed to work with theseatbelts to help protect the driver andright front passenger from certain upperbody injuries. Airbags do not inflate slowly;there is a risk of injury from a deployingairbag.
Note:You will hear a loud bang and see acloud of harmless powdery residue if anairbag deploys. This is normal.
The airbags inflate and deflate rapidlyupon activation. After airbag deployment,it is normal to notice a smoke-like, powderyresidue or smell the burnt propellant. Thismay consist of cornstarch, talcum powder(to lubricate the bag) or sodiumcompounds (for example, baking soda)that result from the combustion processthat inflates the airbag. Small amounts ofsodium hydroxide may be present whichmay irritate the skin and eyes, but none ofthe residue is toxic.
While the system is designed to helpreduce serious injuries, contact with adeploying airbag may also cause abrasionsor swelling. Temporary hearing loss is alsoa possibility as a result of the noiseassociated with a deploying airbag.Because airbags must inflate rapidly andwith considerable force, there is the risk ofdeath or serious injuries such as fractures,facial and eye injuries or internal injuries,
35
2023 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202111, First-PrintingSupplementary Restraints System

particularly to occupants who are notproperly restrained or are otherwise out ofposition at the time of airbag deployment.Thus, it is extremely important thatoccupants be properly restrained as faraway from the airbag module as possiblewhile maintaining vehicle control.
Routine maintenance of the airbags is notrequired.
DRIVER AND PASSENGER
AIRBAGS
WARNING: Do not place your armson the airbag cover or through thesteering wheel. Failure to follow thisinstruction could result in personal injury.
WARNING: Do not place arearward facing child restraint in front ofan active airbag. Failure to follow thisinstruction could result in personal injuryor death.
The driver and front passenger airbagsdeploy during significant frontal and nearfrontal crashes.
The driver and passenger front airbagsystem consists of:
•Driver and passenger airbag modules.
· Crash sensors and monitoringsystem with readiness indicator.See Crash Sensors and AirbagIndicator (page 40).
Passenger Airbag On and OffSwitch (If Equipped)
WARNING: Your vehicle may havean airbag deactivation switch. Beforedriving, always look at the switch tomake sure it is in the appropriateposition. Failure to put the switch in theproper position can increase the risk ofserious injury or death in a crash.
Note:The passenger airbag on and offswitch may be on vehicles with no rearseats.
Switching the Passenger Airbag Off
WARNING: If the light does notilluminate when the passenger airbagswitch is off and you switch the ignitionon, have the passenger airbag switchserviced immediately by a qualifiedtechnician.
WARNING: To avoid switching onthe airbag, always remove the ignitionkey with the switch in the off position.
WARNING: NEVER use a rearwardfacing child restraint on a seat protectedby an ACTIVE AIRBAG in front of it,DEATH or SERIOUS INJURY to the CHILDcan occur.
36
2023 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202111, First-PrintingSupplementary Restraints SystemE151127 E67017

1.Insert the ignition key into thepassenger airbag on and off switch,turn the switch to off and hold it in offwhile removing the key.
2.When you switch the ignition on andthe passenger airbag switch is in theoff position, the off light illuminatesbriefly, momentarily shuts off and thenturns back on. This indicates that thepassenger airbag is deactivated.
Switching the Passenger Airbag BackOn
WARNING: The seatbelts for thedriver and right front passenger seatingpositions are specifically designed tooperate together with the airbags incertain types of crashes. When youswitch off your airbag, you not only losethe protection of the airbag, you alsomay reduce the effectiveness of yourseatbelt system. If the passenger doesnot meet the requirements stated in theNational Highway Traffic SafetyAdministration or Transport Canadadeactivation criteria, switching off theairbag can increase the risk of seriousinjury or death in a crash.
WARNING: If your vehicle has rearseats, always transport children who are12 and younger in the rear seat. Alwaysuse seatbelts and child restraintsproperly. Do not place a child in a rearfacing infant seat in the front seat unlessyour vehicle is equipped with an airbagon and off switch and the passengerairbag is turned off. This is because theback of the infant seat is too close to theinflating airbag and the risk of a fatalinjury to the infant when the airbaginflates is substantial.
WARNING: If the passenger airbagoff light is illuminated when thepassenger airbag switch is on and theignition is on, have the passenger airbagswitch serviced immediately by aqualified technician.
The passenger airbag remains off until youswitch it back on.
1.Insert the ignition key into thepassenger airbag on and off switch andturn the switch to on.
2.The off light briefly illuminates whenyou switch the ignition on. Thisindicates that the passenger airbag isoperational.
37
2023 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202111, First-PrintingSupplementary Restraints SystemE224283 E190814