maintenance schedule FORD E SERIES 2023 User Guide

4.Check the coolant level. If the coolantlevel is at or below the minimum mark,add prediluted coolant immediately.
5.When the engine temperature cools,you can re-start the engine. Have yourvehicle checked as soon as possible tominimize engine damage.
Note:Driving your vehicle without repairincreases the chance of engine damage.
Engine Coolant TemperatureManagement (If Equipped)
WARNING: To reduce the risk ofcrash and injury, be prepared that thevehicle speed may reduce and thevehicle may not be able to acceleratewith full power until the coolanttemperature reduces.
If you tow a trailer with your vehicle, theengine may temporarily reach a highertemperature during severe operatingconditions, for example ascending a longor steep slope in high ambienttemperatures.
At this time, you may notice the coolanttemperature gauge moves toward the redzone and a message may appear in theinformation display.
You may notice a reduction in vehiclespeed caused by reduced engine power inorder to manage the engine coolanttemperature. Your vehicle may enter thismode if certain high-temperature andhigh-load conditions take place. Theamount of speed reduction depends onvehicle loading, grade and ambienttemperature. If this occurs, there is no needto pull off the road. You can continue todrive your vehicle.
The air conditioning may automaticallyturn on and off during severe operatingconditions to protect the engine fromoverheating. When the coolanttemperature decreases to the normaloperating temperature, the air conditioningturns on.
If the coolant temperature gauge movesfully into the red zone, or if the coolanttemperature warning or service enginesoon messages appear in your informationdisplay, do the following:
1.Pull off the road as soon as safelypossible and shift the transmission intopark (P).
2.Leave the engine running until thecoolant temperature gauge needlereturns to the normal position. If thetemperature does not drop afterseveral minutes, follow the remainingsteps.
3.Switch the engine off and wait for it tocool. Check the coolant level.
4.If the coolant level is at or below theminimum mark, immediately addprediluted coolant.
5.If the coolant level is normal, restartthe engine and continue driving.
AUTOMATIC TRANSMISSION
FLUID CHECK
Have an authorized dealer check andchange the transmission fluid and filter atthe correct service interval. SeeScheduled Maintenance (page 247).
Do not use supplemental transmissionfluid additives, treatments or cleaningagents. The use of these materials mayaffect transmission operation and resultin damage to internal transmissioncomponents.
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Checking Automatic TransmissionFluid
For scheduled intervals of the fluid checksand changes, See ScheduledMaintenance (page 247). Yourtransmission does not consume fluid.However, if the transmission is not workingproperly, for example, if the transmissionslips or shifts slowly, or if you notice somesign of fluid leakage, check the fluid levelas soon as possible.
Automatic transmission fluid expandswhen warmed. Obtain an accurate readingas follows :
1.Drive the vehicle approximately 19 mi(30 km) to reach normal operatingtemperature via the transmission fluidtemperature gauge on the instrumentcluster.
2.Park the vehicle on a level surface andengage the parking brake.
3.With the engine running, parking brakeengaged and your foot on the brakepedal, move the gearshift lever throughall of the gear ranges. Allow sufficienttime for each gear to engage.
4.Put the transmission in park (P) andleave the engine running.
5.Remove the dipstick, wiping it cleanwith a clean, dry, lint free rag.
6.Install the dipstick, fully seating it in thefiller tube.
7.Remove the dipstick and inspect thefluid level. The fluid should be in thedesignated area for normal operatingtemperature or ambient temperature.
Low Fluid Level
Do not drive the vehicle if there is noindication of fluid on the dipstick and theambient temperature is above 50°F(10°C).
Correct Fluid Level
Drive the vehicle 19 mi (30 km) or until itreaches normal operating temperature.Check the fluid at the normal operatingtemperature of 196°F (91°C) to 215°F(102°C) on a level surface.
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High Fluid Level
Fluid levels above the safe range mayresult in transmission failure. An overfillcondition of transmission fluid may causeshift and engagement concerns, andpossible damage.
An overheating condition can cause highfluid levels.
Adjusting Automatic TransmissionFluid Levels
Note:Use of a non-approved automatictransmission fluid may cause internaltransmission component damage.
Make sure to use the correct type of fluid.You can find the type of fluid used on thetransmission dipstick, or in your Owner'sManual. See Capacities andSpecifications (page 224).
If necessary, add fluid in 8 fl oz (250 ml)increments through the filler tube until thelevel is correct.
If an overfill occurs, have a qualifiedtechnician remove excess fluid.
Note:An overfill condition of transmissionfluid may cause shift and engagementconcerns, and possible damage.
Do not use supplemental transmissionfluid additives, treatments or cleaningagents. The use of these materials mayaffect transmission operation and resultin damage to internal transmissioncomponents.
Automatic Transmission FluidFilter
Your automatic transmission has aserviceable transmission fluid filter insidethe transmission bottom pan. For serviceintervals for the automatic transmissionfluid and transmission filter, SeeScheduled Maintenance (page 247).
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For detailed interval information, seeScheduled Maintenance in your Owner'sManual or your local maintenance guide.
POWER STEERING FLUID
CHECK
WARNING: A fluid level betweenthe MAX and MIN lines is within thenormal operating range and there is noneed to add fluid. A fluid level not in thenormal operating range couldcompromise the performance of thesystem.
WARNING: For E-350 and E-450vehicles with the Hydro-Boost BrakeSystem, do not press the brake pedalafter the engine has been turned off.Pressing the brake pedal after the enginehas been turned off will give a falsepower steering fluid level reading.
Only use fluid that meets Fordspecifications. See Hydraulic PowerSteering Fluid Capacity andSpecification (page 234).
To top up the power steering fluid level dothe following.
1.Start the engine and let it run until itreaches normal operating temperature.
2.Make sure the fluid is within the MINand MAX range.
3.If the fluid level is low, add fluid to bewithin the MIN and MAX range. Do notoverfill.
4.While the engine idles, turn the steeringwheel left and right several times.
5.Recheck the fluid level in the reservoir.
Note:Do not operate the vehicle with a lowpower steering pump fluid level.
CHANGING THE 12V BATTERY
WARNING: This vehicle may havemore than one battery. Removing thebattery cables from only one batterydoes not disconnect your vehicleelectrical system. Make sure youdisconnect the battery cables from allbatteries when disconnecting power.Failure to do so may cause seriouspersonal injury or property damage.
WARNING: Batteries normallyproduce explosive gases which cancause personal injury. Therefore, do notallow flames, sparks or lightedsubstances to come near the battery.When working near the battery, alwaysshield your face and protect your eyes.Always provide correct ventilation.
WARNING: When lifting aplastic-cased battery, excessive pressureon the end walls could cause acid to flowthrough the vent caps, resulting inpersonal injury and damage to thevehicle or battery. Lift the battery with abattery carrier or with your hands onopposite corners.
WARNING: Keep batteries out ofreach of children. Batteries containsulfuric acid. Avoid contact with skin,eyes or clothing. Shield your eyes whenworking near the battery to protectagainst possible splashing of acidsolution. In case of acid contact with skinor eyes, flush immediately with water fora minimum of 15 minutes and get promptmedical attention. If acid is swallowed,call a physician immediately.
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Tire Rotation
WARNING: If the tire labelshows different tire pressures forthe front and rear tires and thevehicle has a tire pressuremonitoring system, then youneed to update the settings forthe system sensors. Alwaysperform the system resetprocedure after tire rotation. Ifyou do not reset the system, itmay not provide a low tirepressure warning whennecessary.
Note:If your tires show unevenwear ask an authorized dealer tocheck for and correct any wheelmisalignment, tire imbalance ormechanical problem involvedbefore tire rotation.
Note:Your vehicle may beequipped with a dissimilar sparewheel and tire assembly. Adissimilar spare wheel and tireassembly is defined as a sparewheel and tire assembly that isdifferent in brand, size orappearance from the road tires andwheels. If you have a dissimilarspare wheel and tire assembly it isintended for temporary use onlyand should not be used in a tirerotation.
Note:After having your tiresrotated, inflation pressure must bechecked and adjusted to the
vehicle requirements.
Rotating your tires at therecommended interval (asindicated in the ScheduledMaintenance chapter) helps yourtires wear more evenly, providingbetter tire performance and longertire life. Sometime irregular tirewear can be corrected by rotatingthe tires.
Rear-wheel drive vehicles andfour-wheel drive vehicles (fronttires at left of diagram).
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Less Cost to Properly Maintain YourVehicle
Ford Protect extended service plan alsooffers a Premium Maintenance Plan thatcovers all scheduled maintenance, andselected wear items. The coverage isprepaid, so you never have to worry aboutthe cost of your vehicle’s maintenance.
Covered maintenance includes:
•Windshield wiper blades.
•Spark plugs.
•The clutch disc (if equipped).
•Brake pads and linings.
•Shock absorbers.
•Struts.
•Engine belts.
•Engine coolant hoses, clamps andO-rings.
•Diesel exhaust fluid replenishment (ifequipped).
•Cabin air filter replacement every20,000 mi (32,000 km) (electricvehicles only).
Interest Free Finance Options
Just a 5% down payment will provide youwith an affordable, no interest, no feepayment program allowing you all thesecurity and benefits Ford Protectextended service plan has to offer whilepaying over time. You are pre-approvedwith no credit check or hassles. To learnmore, call our Ford Protect extendedservice plan specialists at 800-367-3377.
Ford Protect Extended Service PlanP.O. Box 321067Detroit, MI 48232
Ford Protect Extended ServicePlan (CANADA ONLY)
You can get more protection for yourvehicle by purchasing a Ford Protectextended service plan. Ford Protectextended service plan is the only servicecontract backed by Ford Motor Companyof Canada, Limited. Depending on the planyou purchase, Ford Protect extendedservice plan provides benefits such as:
•Rental reimbursement.
•Coverage for certain maintenance andwear items.
•Protection against repair costs afteryour New Vehicle Limited WarrantyCoverage expires.
•Roadside Assistance benefits.
There are several Ford Protect extendedservice plans available in various time,distance and deductible combinations.Each plan is tailored to fit your own drivingneeds, including reimbursement for towingand rental. When you purchase FordProtect extended service plan, you receiveadded peace-of-mind protectionthroughout Canada, the United States andMexico, provided by a network ofparticipating authorized Ford MotorCompany dealers.
Note:Repairs performed outside of Canadaand the United States are not eligible forFord Protect extended service plancoverage.
This information is subject to change. Formore information; visit your local Ford ofCanada dealer or www.ford.ca to find theFord Protect extended service plan that isright for you.
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GENERAL MAINTENANCE
INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenanceschedule helps protect against major repairexpenses resulting from neglect orinadequate maintenance and may help toincrease the value of your vehicle whenyou sell or trade it. Keep all receipts forcompleted maintenance with your vehicle.
We have established regular maintenanceintervals for your vehicle based uponrigorous testing. It is important that youhave your vehicle serviced at the propertimes. These intervals serve two purposes;one is to maintain the reliability of yourvehicle and the second is to keep your costof owning your vehicle down.
It is your responsibility to have allscheduled maintenance performed and tomake sure that the materials used meetthe specifications identified in this owner'smanual. See Capacities andSpecifications (page 224).
Failure to perform scheduled maintenanceinvalidates warranty coverage on partsaffected by the lack of maintenance.
Why Maintain Your Vehicle at YourDealership?
Factory-trained Technicians
Service technicians participate in extensivefactory-sponsored certification training tohelp them become experts on theoperation of your vehicle. Ask yourdealership about the training andcertification their technicians havereceived.
Genuine Ford and MotorcraftReplacement Parts
Dealerships stock Ford, Motorcraft andFord-authorized branded re-manufacturedreplacement parts. These parts meet orexceed our specifications. Parts installedat your dealership carry a nationwide24-month or unlimited mile (kilometer)parts and labor limited warranty.
If you do not use Ford authorized parts theymay not meet our specifications anddepending on the part, it could affectemissions compliance.
Convenience
Many dealerships have extended eveningand Saturday hours to make your servicevisit more convenient and they offer onestop shopping. They can perform anyservices that are required on your vehicle,from general maintenance to collisionrepairs.
Note:Not all dealers have extended hoursor body shops. Please contact your dealerfor details.
Protecting Your Investment
Maintenance is an investment that paysdividends in the form of improvedreliability, durability and resale value. Tomaintain the proper performance of yourvehicle and its emission control systems,make sure you have scheduledmaintenance performed at the designatedintervals.
Your vehicle is very sophisticated and builtwith multiple, complex, performancesystems. Every manufacturer developsthese systems using differentspecifications and performance features.That is why it is important to rely upon yourdealership to properly diagnose and repairyour vehicle.
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Ford Motor Company has recommendedmaintenance intervals for various partsand component systems based uponengineering testing. Ford Motor Companyrelies upon this testing to determine themost appropriate mileage for replacementof oils and fluids to protect your vehicle atthe lowest overall cost to you andrecommends against maintenanceschedules that deviate from the scheduledmaintenance information.
We strongly recommend the use of onlygenuine Ford, Motorcraft orFord-authorized re-manufacturedreplacement parts engineered for yourvehicle.
Additives and Chemicals
This owner's manual and the FordWorkshop Manual list the recommendedadditives and chemicals for your vehicle.We do not recommend using chemicals oradditives not approved by us as part ofyour vehicle’s normal maintenance. Pleaseconsult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is anormal operating characteristic and, byitself, does not necessarily indicate aconcern or that the fluid needs to bechanged. However, a qualified expert, suchas the factory-trained technicians at yourdealership, should inspect discolored fluidsthat also show signs of overheating orforeign material contaminationimmediately.
Make sure to change your vehicle’s oils andfluids at the specified intervals or inconjunction with a repair. Flushing is aviable way to change fluid for many vehiclesub-systems during scheduledmaintenance. It is critical that systems areflushed only with new fluid that is the sameas that required to fill and operate thesystem or using a Ford-approved flushingchemical.
Owner Checks and Services
Make sure you perform the following basicmaintenance checks and inspections everymonth or at six-month intervals.
Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
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Check every six months
Hinges, latches and outside locks for proper operation. Lubricate if necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running right,it is important to have the systems on yourvehicle checked regularly. This can helpidentify potential issues and prevent majorproblems. We recommend having thefollowing multi-point inspection performedat every scheduled maintenance intervalto help make sure your vehicle keepsrunning great.
Multi-point inspection
Horn operationAccessory drive belt(s)
Radiator, cooler, heater and A/C hosesBattery performance
Suspension component for leaks ordamageEngine air filter
Steering and linkageExhaust system
Tires (including spare) for wear and proper
pressure**Exterior lamps and hazard warning systemoperation
Windshield for cracks, chips or pitsFluid levels*; fill if necessary
Washer spray and wiper operationFor oil and fluid leaks
* Brake, coolant recovery reservoir, automatic transmission, power steering and windowwasher.**If your vehicle is equipped with a temporary mobility kit, check the tire sealant expirationUse By date on the canister. Replace as needed.
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Be sure to ask your dealership serviceadvisor or technician about the multi-pointvehicle inspection. It is a comprehensiveway to perform a thorough inspection of
your vehicle. Your checklist gives youimmediate feedback on the overallcondition of your vehicle.
NORMAL SCHEDULED MAINTENANCE
Note:Do not exceed the mileage or time intervals.
Maintenance
Rotate the tires, inspect tire wear and measure tread depth.1
Every7,500 mi(12,000 km)
Inspect the wheels and related components for abnormal noise, wear,looseness or drag.
Perform a multi-point inspection.
Change the engine oil and filter.Every10,000 mi(16,000 km)/12 monthsor 450enginehours,whichevercomes first
1 Rotate the front wheels on vehicles with dual rear wheels when specified. Only rotatethe rear wheels if you notice unusual wear.
Maintenance
Inspect the automatic transmission fluid level. Consult dealer for require-ments.
Every15,000 mi(24,000 km)
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaftand the U-joints.
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