towing FORD E SERIES 2023 Owner's Manual

When Towing a Trailer
•Do not drive faster than 70 mph(113 km/h) during the first 500 mi(800 km).
•Do not make full-throttle starts.
•Check your hitch, electrical connectionsand trailer wheel lug nuts thoroughlyafter you have traveled 50 mi (80 km).
•When stopped in congested or heavytraffic during hot weather, place thegearshift in park (P) to aid engine andtransmission cooling and to help A/Cperformance.
•Switch off the speed control withheavy loads or in hilly terrain. Thespeed control may turn offautomatically when you are towing onlong, steep grades.
•Shift to a lower gear when driving downa long or steep hill. Do not apply thebrakes continuously, as they mayoverheat and become less effective.
•If your transmission is equipped with aGrade Assist or Tow/Haul feature, usethis feature when towing. This providesengine braking and helps eliminateexcessive transmission shifting foroptimum fuel economy andtransmission cooling.
•If your vehicle is equipped withAdvanceTrac with roll stability control,this system may turn on during typicalcornering maneuvers with a heavilyloaded trailer. This is normal. Turningthe corner at a slower speed whiletowing may reduce this tendency.
•Allow more distance for stopping witha trailer attached. Anticipate stops andbrake gradually.
•Avoid parking on a grade. However, ifyou must park on a grade:
1.Turn the steering wheel to point yourvehicle tires away from traffic flow.
2.Set your vehicle parking brake.
3.Place the automatic transmission inpark (P).
4.Place wheel chocks in front and backof the trailer wheels. (Chocks notincluded with vehicle.)
Your vehicle may be equipped with atemporary or conventional spare tire. Atemporary spare tire is different in size(diameter or width), tread-type(All-Season or All Terrain) or is from adifferent manufacturer than the road tireson your vehicle. Consult information on thetire label or Safety Compliance label forlimitations when using.
Launching or Retrieving a Boat orPersonal Watercraft (PWC)
Note:Disconnect the wiring to the trailerbefore backing the trailer into the water.
Note:Reconnect the wiring to the trailerafter removing the trailer from the water.
When backing down a ramp during boatlaunching or retrieval:
•Do not allow the static water level torise above the bottom edge of the rearbumper.
•Do not allow waves to break higherthan 6 in (15 cm) above the bottomedge of the rear bumper.
Exceeding these limits may allow water toenter vehicle components:
•Causing internal damage to thecomponents.
•Affecting driveability, emissions andreliability.
Replace the rear axle lubricant anytimethe rear axle has been submerged in water.Water may have contaminated the rearaxle lubricant, which is not normallychecked or changed unless a leak issuspected or other axle repair is required.
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TOWING THE VEHICLE ON
FOUR WHEELS
Emergency Towing
WARNING: If your vehicle has asteering wheel lock make sure theignition is in the accessory or on positionwhen being towed.
You can flat-tow (all wheels on theground, regardless of the powertrain ortransmission configuration) your disabledvehicle (without access to wheel dolliesor vehicle transport trailer) under thefollowing conditions:
•Your vehicle is facing forward so youtow it in a forward direction.
•You shift into neutral (N). If you cannotshift into neutral (N), you may need tooverride the transmission. SeeTransmission (page 96).
•Maximum speed is 35 mph (56 km/h).
•Maximum distance is 50 mi (80 km).
Recreational Towing
Note: Put your climate control system inrecirculated air mode to prevent exhaustfumes from entering the vehicle. SeeClimate Control (page 74).
Follow these guidelines if you have a needfor recreational vehicle towing. An exampleof recreational towing would be towingyour vehicle behind a motorhome. Theseguidelines are to make sure you do notdamage the transmission during towing.
Do not tow your vehicle with any wheelson the ground, as vehicle or transmissiondamage may occur. It is recommended totow your vehicle with all four wheels offthe ground, for example when using avehicle transport trailer. Otherwise, youcannot tow your vehicle.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period supplied withyour vehicle.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (8 L) of gasoline or 5 gal (20 L)of diesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe Owner's Manual kit.
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
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If you need to have your vehicle towed,contact a professional towing service or,if you are a member of a roadsideassistance program, your roadsideassistance service provider.
We recommend the use of a wheel lift anddollies or flatbed equipment to tow yourvehicle. Do not tow with a slingbelt. FordMotor Company has not approved aslingbelt towing procedure. Vehicledamage may occur if towed incorrectly, orby any other means.
Ford Motor Company produces a towingmanual for all authorized tow truckoperators. Have your tow truck operatorrefer to this manual for proper hook-upand towing procedures for your vehicle.
It is acceptable to have your two-wheeldrive vehicle towed with the front wheelson the ground (without dollies) and therear wheels off the ground.
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2.Full-size dissimilar spare with labelon wheel: This spare tire has a label onthe wheel that states: THIS WHEEL ANDTIRE ASSEMBLY FOR TEMPORARY USEONLY.
When driving with one of the dissimilarspare tires listed above:
•Do not exceed 50 mph (80 km/h).
•Do not load the vehicle beyondmaximum vehicle load rating listed onthe Safety Compliance Label.
•Do not tow a trailer.
•Do not use snow chains on the end ofthe vehicle with the dissimilar sparetire.
•Do not use more than one dissimilarspare tire at a time.
•Do not use commercial car washingequipment.
•Do not try to repair the dissimilar sparetire.
Using a dissimilar spare wheel and tireassembly can compromise theeffectiveness of the following:
•Handling, stability and brakingperformance.
•Comfort and noise.
•Ground clearance and parking at curbs.
•Winter weather driving capability.
•Wet weather driving capability.
•All-wheel driving capability.
3.Full-size dissimilar spare withoutlabel on wheel
When driving with the full-size dissimilarspare wheel and tire assembly:
•Do not exceed 70 mph (113 km/h).
•Do not use more than one dissimilarspare wheel and tire assembly at atime.
•Do not use commercial car washingequipment.
•Do not use snow chains on the end ofthe vehicle with the dissimilar sparewheel and tire assembly.
Using a dissimilar spare wheel and tireassembly can compromise theeffectiveness of the following :
•Handling, stability and brakingperformance.
•Comfort and noise.
•Ground clearance and parking at curbs.
•Winter weather driving capability.
•Wet weather driving capability.
•All-wheel driving capability.
When driving with the full-size dissimilarspare wheel and tire assembly additionalcaution should be given to:
•Towing a trailer.
•Driving vehicles equipped with acamper body.
•Driving vehicles with a load on thecargo rack.
Drive cautiously when using a full-sizedissimilar spare wheel and tire assemblyand seek service as soon as possible.
Tire Change Procedure
WARNING: The jack supplied withthis vehicle is only intended for changinga flat tire in an emergency. Do notattempt to do any other work on yourvehicle when it is supported by the jack,as your vehicle could slip off the jack.Failure to follow this instruction couldresult in personal injury or death.
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with the valve stem facing outward.For vehicles with dual rear wheels, thevalve stem of the spare must faceoutward when replacing an innerwheel, but must face inward whenreplacing an outboard wheel.
2.Install the lug nuts and finger tighten.Do not fully tighten the lug nuts untilthe wheel has been lowered.
3.Lower the vehicle completely byturning the jack handlecounterclockwise.
Note:For hydraulic jacks, insert the releasevalve, open release valve slightly by turningthe handle counterclockwise. Stop turningthe release valve when vehicle start tolower. Close the valve when the vehicle iscompletely lowered.
4.Install the lug nuts in the sequenceshown.
5.Remove the jack and fully tighten thelug nuts in the sequence shown. SeeTechnical Specifications (page 222).
6.Install any wheel covers or hubcaps.Make sure they snap into place.
Note:When installing the wheel centerornaments, make sure that the ornamentretention towers on the back side of theornament are aligned with the studs andwheel nuts and retain to the flange on thewheel nuts.
Stowing the Flat tire or Spare tire
1.Place the tire on end with the valvestem facing toward the front of thevehicle. Lay the tire on the ground, nearthe rear of the vehicle, with the valvestem side facing up.
2.Slide the wheel partially under thevehicle and install the retainer throughthe wheel center. If equipped, you mayhave to remove the wheel center capprior to pushing the retainer throughthe center of the wheel. To remove thecenter cap, press it off with the lugwrench tip from the inner side of thewheel. Pull on the cable to align thecomponents at the end of the cable.
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Ford Protect Extended ServicePlans (U.S. Only)
Ford Protect extended service plan meanspeace of mind. It is the extended serviceplan backed by Ford Motor Company, andprovides more protection beyond the NewVehicle Limited Warranty coverage. Whenyou visit your Ford Dealer, Insist on FordProtect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easilyexceed the price of your Ford Protectextended service plan. With Ford Protectextended service plan you minimize yourrisk for unexpected repair bills and risingrepair costs.
Up to 1,000+ Covered VehicleComponents
There are four mechanical Ford Protectextended service plans with different levelsof coverage. Ask your authorized dealer fordetails.
1.PremiumCARE - Our mostcomprehensive coverage. With over1,000 covered components, this planis so complete it is probably easier tolist what is not covered.
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Ford Protect extended service plans arehonored by all authorized Ford dealers inthe U.S., Canada and Mexico.
That means you get:
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Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer forservice, we’ll give you a loaner to use forthe day.
Extended Rental Benefits
If your vehicle is kept overnight for coveredrepairs, you are eligible for rental carcoverage, including warranty repairs, andField Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and batteryjump starts.
•Out of fuel and lock-out assistance.
•Travel expense reimbursement forlodging, meals and rental car.
•Assistance for taxi, shuttle, rental carcoverage or other transportation.
Transferable Coverage
If you sell your vehicle before your FordProtect extended service plan coverageexpires, you can transfer any remainingcoverage to the new owner. Which shouldgive you and your potential buyer a littlemore peace of mind.
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Less Cost to Properly Maintain YourVehicle
Ford Protect extended service plan alsooffers a Premium Maintenance Plan thatcovers all scheduled maintenance, andselected wear items. The coverage isprepaid, so you never have to worry aboutthe cost of your vehicle’s maintenance.
Covered maintenance includes:
•Windshield wiper blades.
•Spark plugs.
•The clutch disc (if equipped).
•Brake pads and linings.
•Shock absorbers.
•Struts.
•Engine belts.
•Engine coolant hoses, clamps andO-rings.
•Diesel exhaust fluid replenishment (ifequipped).
•Cabin air filter replacement every20,000 mi (32,000 km) (electricvehicles only).
Interest Free Finance Options
Just a 5% down payment will provide youwith an affordable, no interest, no feepayment program allowing you all thesecurity and benefits Ford Protectextended service plan has to offer whilepaying over time. You are pre-approvedwith no credit check or hassles. To learnmore, call our Ford Protect extendedservice plan specialists at 800-367-3377.
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Ford Protect Extended ServicePlan (CANADA ONLY)
You can get more protection for yourvehicle by purchasing a Ford Protectextended service plan. Ford Protectextended service plan is the only servicecontract backed by Ford Motor Companyof Canada, Limited. Depending on the planyou purchase, Ford Protect extendedservice plan provides benefits such as:
•Rental reimbursement.
•Coverage for certain maintenance andwear items.
•Protection against repair costs afteryour New Vehicle Limited WarrantyCoverage expires.
•Roadside Assistance benefits.
There are several Ford Protect extendedservice plans available in various time,distance and deductible combinations.Each plan is tailored to fit your own drivingneeds, including reimbursement for towingand rental. When you purchase FordProtect extended service plan, you receiveadded peace-of-mind protectionthroughout Canada, the United States andMexico, provided by a network ofparticipating authorized Ford MotorCompany dealers.
Note:Repairs performed outside of Canadaand the United States are not eligible forFord Protect extended service plancoverage.
This information is subject to change. Formore information; visit your local Ford ofCanada dealer or www.ford.ca to find theFord Protect extended service plan that isright for you.
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SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in anyof the following conditions, you need to
perform extra maintenance as indicated.If you operate your vehicle occasionallyunder any of these conditions, it is notnecessary to perform the extramaintenance. For specificrecommendations, see your dealershipservice advisor or technician.
Towing a Trailer or Using a Car-top Carrier
Change the engine oil and filter as indicated by theinformation display and perform services listed in theNormal Scheduled Maintenance chart.
As required
Inspect the U-joints.Inspect frequently, serviceas required
Replace the rear axle fluid. See axle maintenance itemsunder Exceptions.Every 22,500 mi(36,000 km)
Replace the spark plugs.Every 60,000 mi(96,000 km)
Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use(Such as Delivery, Taxi, Patrol Car or Livery)
Change the engine oil and filter as indicated by theinformation display and perform services listed in theNormal Scheduled Maintenance chart.
As required
Replace the engine air filter.Inspect frequently, serviceas required
Replace the rear axle fluid. See axle maintenance itemsunder Exceptions.Every 22,500 mi(36,000 km)
Replace the spark plugs.Every 60,000 mi(96,000 km)
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Connected Vehicle –Troubleshooting........................................236Connected Vehicle – Frequently AskedQuestions........................................................236Connecting a Bluetooth® Device..........240Connecting the Vehicle to a MobileNetwork........................................................236Connecting FordPass to the Modem.........236Disabling the Connectivity Device...............236Enabling and Disabling the Modem...........236What Is the Modem..........................................236Coolant CheckSee: Engine Coolant Check............................166Cooling System Capacity andSpecification..............................................228Crash Sensors and Airbag Indicator.......40Cruise Control................................................107Cruise Control Indicators...........................108Cruise Control - Vehicles With: AdaptiveCruise Control...............................................49Cruise Control - Vehicles With: CruiseControl............................................................49Customer Assistance..................................146Customer Information...............................255Radio Frequency Certification Labels........255
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Data Privacy......................................................13Daytime Running Lamps.............................53Direction Indicators.......................................54Doors and Locks.............................................45Driver Alert........................................................115Driver and Passenger Airbags...................36Driving Aids......................................................115Driving Hints...................................................138Driving Through Water................................139DRLSee: Daytime Running Lamps.........................53
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Economical Driving......................................138Electromagnetic Compatibility..............259Emergency Call System Data.....................16Emission Law...................................................92End User License Agreement..................262Engine Block Heater.....................................84
Engine Coolant Check................................166Engine Emission Control.............................92Engine ImmobilizerSee: Passive Anti-Theft System.....................48Engine Oil Capacity andSpecification...............................................227Engine Oil Check...........................................164Engine Oil Dipstick.......................................164Engine Specifications.................................224Environment......................................................17Essential Towing Checks............................131Event Data.........................................................14Exterior Mirrors.................................................57
F
Fastening the Seatbelts................................31Flat TireSee: Changing a Road Wheel.........................215Floor Mats.......................................................139Ford Credit...........................................................9Ford Protect...................................................245Fuel and Refueling........................................86Fuel Consumption.........................................90Fuel Filter..........................................................177Fuel Quality - E85..........................................86Fuel Quality - Gasoline................................88Fuel Shutoff....................................................142Fuel Tank Capacity......................................229Fuses.................................................................152Fuse Specification Chart............................152
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Gauges...............................................................59GearboxSee: Transmission...............................................96General Information on RadioFrequencies...................................................42General Maintenance Information........247Getting Assistance Outside the U.S. andCanada..........................................................149Getting the Services You Need...............146
H
HandbrakeSee: Parking Brake..............................................101
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