tow FORD E SERIES 2023 Service Manual

TOWING THE VEHICLE ON
FOUR WHEELS
Emergency Towing
WARNING: If your vehicle has asteering wheel lock make sure theignition is in the accessory or on positionwhen being towed.
You can flat-tow (all wheels on theground, regardless of the powertrain ortransmission configuration) your disabledvehicle (without access to wheel dolliesor vehicle transport trailer) under thefollowing conditions:
•Your vehicle is facing forward so youtow it in a forward direction.
•You shift into neutral (N). If you cannotshift into neutral (N), you may need tooverride the transmission. SeeTransmission (page 96).
•Maximum speed is 35 mph (56 km/h).
•Maximum distance is 50 mi (80 km).
Recreational Towing
Note: Put your climate control system inrecirculated air mode to prevent exhaustfumes from entering the vehicle. SeeClimate Control (page 74).
Follow these guidelines if you have a needfor recreational vehicle towing. An exampleof recreational towing would be towingyour vehicle behind a motorhome. Theseguidelines are to make sure you do notdamage the transmission during towing.
Do not tow your vehicle with any wheelson the ground, as vehicle or transmissiondamage may occur. It is recommended totow your vehicle with all four wheels offthe ground, for example when using avehicle transport trailer. Otherwise, youcannot tow your vehicle.
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•Avoid adding particular accessories toyour vehicle (e.g. bug deflectors,rollbars/light bars, running boards, skiracks).
•Avoid driving with the wheels out ofalignment.
BREAKING-IN
You need to break in new tires forapproximately 300 mi (480 km). Duringthis time, your vehicle may exhibit someunusual driving characteristics.
Avoid driving too fast during the first1,000 mi (1,600 km). Vary your speedfrequently and change up through thegears early. Do not labor the engine.
Do not tow during the first 1,000 mi(1,600 km).
DRIVING THROUGH WATER
WARNING: Do not drive throughflowing or deep water as you may losecontrol of your vehicle.
Note:Driving through standing water cancause vehicle damage.
Note:Engine damage can occur if waterenters the air filter.
Before driving through standing water,check the depth. Never drive through waterthat is higher than the bottom of the wheelhubs.
When driving through standing water, drivevery slowly and do not stop your vehicle.Your brake performance and traction maybe limited. After driving through water andas soon as it is safe to do so:
•Lightly press the brake pedal to dry thebrakes and to check that they work.
•Check that the horn works.
•Check that the exterior lights work.
•Turn the steering wheel to check thatthe steering power assist works.
FLOOR MATS
WARNING: Use a floor matdesigned to fit the footwell of yourvehicle that does not obstruct the pedalarea. Failure to follow this instructioncould result in the loss of control of yourvehicle, personal injury or death.
WARNING: Pedals that cannotmove freely can cause loss of vehiclecontrol and increase the risk of seriouspersonal injury.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period supplied withyour vehicle.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (8 L) of gasoline or 5 gal (20 L)of diesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe Owner's Manual kit.
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
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If you need to have your vehicle towed,contact a professional towing service or,if you are a member of a roadsideassistance program, your roadsideassistance service provider.
We recommend the use of a wheel lift anddollies or flatbed equipment to tow yourvehicle. Do not tow with a slingbelt. FordMotor Company has not approved aslingbelt towing procedure. Vehicledamage may occur if towed incorrectly, orby any other means.
Ford Motor Company produces a towingmanual for all authorized tow truckoperators. Have your tow truck operatorrefer to this manual for proper hook-upand towing procedures for your vehicle.
It is acceptable to have your two-wheeldrive vehicle towed with the front wheelson the ground (without dollies) and therear wheels off the ground.
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If NHTSA receives similarcomplaints, it may open aninvestigation, and if it finds that asafety defect exists in a group ofvehicles, it may order a recall andremedy campaign. However,NHTSA cannot become involvedin individual problems betweenyou, your dealer, or Ford MotorCompany.
To contact NHTSA, you may callthe Vehicle Safety Hotlinetoll-free at 1-888-327-4236 (TTY:1-800-424-9153); go towww.safercar.gov; or write to:
Administrator
1200 New Jersey Avenue,Southeast
Washington, D.C. 20590
You can also obtain otherinformation about motor vehiclesafety from www.safercar.gov.
REPORTING SAFETY DEFECTS
(CANADA ONLY)
If you believe that your vehicle has a defectwhich could cause a crash or could causeinjury or death, you should immediatelyinform Transport Canada and Ford ofCanada.
Transport Canada Contact Information
http://www.tc.gc.ca/eng/motorvehiclesafety/reporting-defects-motor-vehicles.html (English)Website
http://tc.canada.ca/recalls (English) http://tc.canada.ca/rappels (French)Website
1-800-333-0510Phone
Ford of Canada Contact Information
www.ford.caWebsite
1-800-565-3673Phone
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Protected ComponentRatingItem
Upfitter relay 1 (cutaway).40 A47Not used (spare) (strippedchassis).
Not used.—48
Pump electronics module.30 A49
Fuel injectors.15 A50
Power point 1.20 A51
Power at all times (PAAT)Aux AC prep on B-pillarvehicle connector(cutaway).
50 A52
Not used (spare) (strippedchassis).
Trailer tow park lamps.30 A53
R/S feed on instrumentpanel connector.40 A54
Upfitter 3 relay (cutaway).20 A55Not used (spare) (strippedchassis).
Power point 2 prep B-pillarconnector.20 A56
USB smart charger.5 A58
Park lamps 1 (special ordervehicle).10 A59
Not used.—60
Not used.—61
Not used.—62
Not used.—63
Not used.—64
Not used.—65
Not used.—66
Not used.—67
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Protected ComponentRatingItem
Not used.—69
Inverter.40 A70
Anti-lock brake systemvalves.30 A71
Brake on and off switch.10 A72
Not used.—73
Not used.—74
Not used.—75
Anti-lock brake systempump.60 A76
Voltage quality modulepower - body controlmodule.
30 A77
Trailer tow stoplamps.10 A78
Not used.—79
Trailer tow backup lamps.10 A80
Not used.—81
Upfitter switch (factorylocation for ignition power).5 A82
Upfitter switch (optionallocation for power at alltimes).
5 A83
Not used.—84
Not used.—85
Not used.—86
Not used.—87
Not used.—88
Not used.—89
Hot at all times (HAAT) /B+PWR on B-pillarconnector (cutaway).
40 A91
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Protected ComponentRatingItem
Battery power on instrumentpanel connector(strippedchassis).
Park lamps 3 (special ordervehicle).10 A93
Park lamps 2 (special ordervehicle).10 A94
Stoplamp relay.20 A95
Not used.—96
Battery power to Engine, B-pillar and instrument panelvehicle connectors.
50 A97
Trailer tow battery charge.30 A98
Upfitter 2 relay (cutaway).40 A99Not used (spare) (strippedchassis).
Not used.—100
Not used.—101
Not used.—102
Not used.—103
Not used.—104
Trailer tow right-hand andleft-hand stoplamp anddirection indicator relaypower.
15 A105
Note:Spare fuse amperage may vary.
Passenger Compartment Fuse Box
WARNING: Always disconnect thebattery before servicing high currentfuses.
Note:If your vehicle has dual batteries,disconnecting the primary under hoodbattery does not remove power from allcircuits.
The fuse panel is to the left-hand side ofthe brake pedal and mounted onto thelower left-hand cowl panel. Remove thefuse panel cover to access the fuses.
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Protected ComponentRatingItem
Upfitter interface module(cutaway).15 A29
Not used (stripped chassis).—
Not used (spare).5 A30
Smart datalink connector.10 A31
Radio (cutaway).20 A32
Not used.—33
Not used (spare).30 A34
Tow haul switch.5 A35
Rear view mirror (cutaway).15 A36Camera lane departure(cutaway).
Not used (stripped chassis).—
Not used (spare).20 A37
Power window switches andmotors (cutaway).30 A38
Not used (stripped chassis).—
Note:Spare fuse amperage may vary.
CHANGING A FUSE
Fuses
WARNING: Always replace a fusewith one that has the specifiedamperage rating. Using a fuse with ahigher amperage rating can cause severewire damage and could start a fire.If electrical components in the vehicle arenot working, a fuse may have blown. Blownfuses are identified by a broken wire withinthe fuse. Check the appropriate fusesbefore replacing any electricalcomponents.
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Coolant Change
At specific mileage intervals, as listed inthe scheduled maintenance information,the coolant should be changed. Addprediluted coolant approved to the correctspecification. See Capacities andSpecifications (page 224).
Fail-Safe Cooling
Fail-safe cooling allows you to temporarilydrive your vehicle before any incrementalcomponent damage occurs. The fail-safedistance depends on ambienttemperature, vehicle load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat, thecoolant temperature gauge moves towardthe red zone:
A warning lamp illuminates anda message may appear in theinformation display.
If the engine reaches a presetover-temperature condition, the engineautomatically switches to alternatingcylinder operation. Each disabled cylinderacts as an air pump and cools the engine.
When this occurs, your vehicle stilloperates, however:
•Engine power is limited.
•The air conditioning system turns off.
Continued operation increases the enginetemperature, causing the engine tocompletely shut down. Your steering andbraking effort increases in this situation.
When the engine temperature cools, youcan re-start the engine. Have your vehiclechecked as soon as possible to minimizeengine damage.
When Fail-Safe Mode Is Activated
WARNING: Fail-safe mode is foruse during emergencies only. Operateyour vehicle in fail-safe mode only aslong as necessary to bring your vehicleto rest in a safe location and seekimmediate repairs. When in fail-safemode, your vehicle will have limitedpower, will not be able to maintainhigh-speed operation, and maycompletely shut down without warning,potentially losing engine power, powersteering assist, and power brake assist,which may increase the possibility of acrash resulting in serious injury.
WARNING: Do not remove thecoolant reservoir cap when the engine ison or the cooling system is hot. Wait 10minutes for the cooling system to cooldown. Cover the coolant reservoir capwith a thick cloth to prevent thepossibility of scalding and slowly removethe cap. Failure to follow this instructioncould result in personal injury.
Your vehicle has limited engine powerwhen in the fail-safe mode, drive yourvehicle with caution. Your vehicle does notmaintain high-speed operation and theengine may operate poorly.
Remember that the engine is capable ofautomatically shutting down to preventengine damage. In this situation:
1.Pull off the road as soon as safelypossible and switch the engine off.
2.If you are a member of a roadsideassistance program, we recommendthat you contact your roadsideassistance service provider.
3.If this is not possible, wait a shortperiod for the engine to cool.
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