service FORD E SERIES 2023 Repair Manual

Less Cost to Properly Maintain YourVehicle
Ford Protect extended service plan alsooffers a Premium Maintenance Plan thatcovers all scheduled maintenance, andselected wear items. The coverage isprepaid, so you never have to worry aboutthe cost of your vehicle’s maintenance.
Covered maintenance includes:
•Windshield wiper blades.
•Spark plugs.
•The clutch disc (if equipped).
•Brake pads and linings.
•Shock absorbers.
•Struts.
•Engine belts.
•Engine coolant hoses, clamps andO-rings.
•Diesel exhaust fluid replenishment (ifequipped).
•Cabin air filter replacement every20,000 mi (32,000 km) (electricvehicles only).
Interest Free Finance Options
Just a 5% down payment will provide youwith an affordable, no interest, no feepayment program allowing you all thesecurity and benefits Ford Protectextended service plan has to offer whilepaying over time. You are pre-approvedwith no credit check or hassles. To learnmore, call our Ford Protect extendedservice plan specialists at 800-367-3377.
Ford Protect Extended Service PlanP.O. Box 321067Detroit, MI 48232
Ford Protect Extended ServicePlan (CANADA ONLY)
You can get more protection for yourvehicle by purchasing a Ford Protectextended service plan. Ford Protectextended service plan is the only servicecontract backed by Ford Motor Companyof Canada, Limited. Depending on the planyou purchase, Ford Protect extendedservice plan provides benefits such as:
•Rental reimbursement.
•Coverage for certain maintenance andwear items.
•Protection against repair costs afteryour New Vehicle Limited WarrantyCoverage expires.
•Roadside Assistance benefits.
There are several Ford Protect extendedservice plans available in various time,distance and deductible combinations.Each plan is tailored to fit your own drivingneeds, including reimbursement for towingand rental. When you purchase FordProtect extended service plan, you receiveadded peace-of-mind protectionthroughout Canada, the United States andMexico, provided by a network ofparticipating authorized Ford MotorCompany dealers.
Note:Repairs performed outside of Canadaand the United States are not eligible forFord Protect extended service plancoverage.
This information is subject to change. Formore information; visit your local Ford ofCanada dealer or www.ford.ca to find theFord Protect extended service plan that isright for you.
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GENERAL MAINTENANCE
INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenanceschedule helps protect against major repairexpenses resulting from neglect orinadequate maintenance and may help toincrease the value of your vehicle whenyou sell or trade it. Keep all receipts forcompleted maintenance with your vehicle.
We have established regular maintenanceintervals for your vehicle based uponrigorous testing. It is important that youhave your vehicle serviced at the propertimes. These intervals serve two purposes;one is to maintain the reliability of yourvehicle and the second is to keep your costof owning your vehicle down.
It is your responsibility to have allscheduled maintenance performed and tomake sure that the materials used meetthe specifications identified in this owner'smanual. See Capacities andSpecifications (page 224).
Failure to perform scheduled maintenanceinvalidates warranty coverage on partsaffected by the lack of maintenance.
Why Maintain Your Vehicle at YourDealership?
Factory-trained Technicians
Service technicians participate in extensivefactory-sponsored certification training tohelp them become experts on theoperation of your vehicle. Ask yourdealership about the training andcertification their technicians havereceived.
Genuine Ford and MotorcraftReplacement Parts
Dealerships stock Ford, Motorcraft andFord-authorized branded re-manufacturedreplacement parts. These parts meet orexceed our specifications. Parts installedat your dealership carry a nationwide24-month or unlimited mile (kilometer)parts and labor limited warranty.
If you do not use Ford authorized parts theymay not meet our specifications anddepending on the part, it could affectemissions compliance.
Convenience
Many dealerships have extended eveningand Saturday hours to make your servicevisit more convenient and they offer onestop shopping. They can perform anyservices that are required on your vehicle,from general maintenance to collisionrepairs.
Note:Not all dealers have extended hoursor body shops. Please contact your dealerfor details.
Protecting Your Investment
Maintenance is an investment that paysdividends in the form of improvedreliability, durability and resale value. Tomaintain the proper performance of yourvehicle and its emission control systems,make sure you have scheduledmaintenance performed at the designatedintervals.
Your vehicle is very sophisticated and builtwith multiple, complex, performancesystems. Every manufacturer developsthese systems using differentspecifications and performance features.That is why it is important to rely upon yourdealership to properly diagnose and repairyour vehicle.
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Ford Motor Company has recommendedmaintenance intervals for various partsand component systems based uponengineering testing. Ford Motor Companyrelies upon this testing to determine themost appropriate mileage for replacementof oils and fluids to protect your vehicle atthe lowest overall cost to you andrecommends against maintenanceschedules that deviate from the scheduledmaintenance information.
We strongly recommend the use of onlygenuine Ford, Motorcraft orFord-authorized re-manufacturedreplacement parts engineered for yourvehicle.
Additives and Chemicals
This owner's manual and the FordWorkshop Manual list the recommendedadditives and chemicals for your vehicle.We do not recommend using chemicals oradditives not approved by us as part ofyour vehicle’s normal maintenance. Pleaseconsult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is anormal operating characteristic and, byitself, does not necessarily indicate aconcern or that the fluid needs to bechanged. However, a qualified expert, suchas the factory-trained technicians at yourdealership, should inspect discolored fluidsthat also show signs of overheating orforeign material contaminationimmediately.
Make sure to change your vehicle’s oils andfluids at the specified intervals or inconjunction with a repair. Flushing is aviable way to change fluid for many vehiclesub-systems during scheduledmaintenance. It is critical that systems areflushed only with new fluid that is the sameas that required to fill and operate thesystem or using a Ford-approved flushingchemical.
Owner Checks and Services
Make sure you perform the following basicmaintenance checks and inspections everymonth or at six-month intervals.
Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
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Be sure to ask your dealership serviceadvisor or technician about the multi-pointvehicle inspection. It is a comprehensiveway to perform a thorough inspection of
your vehicle. Your checklist gives youimmediate feedback on the overallcondition of your vehicle.
NORMAL SCHEDULED MAINTENANCE
Note:Do not exceed the mileage or time intervals.
Maintenance
Rotate the tires, inspect tire wear and measure tread depth.1
Every7,500 mi(12,000 km)
Inspect the wheels and related components for abnormal noise, wear,looseness or drag.
Perform a multi-point inspection.
Change the engine oil and filter.Every10,000 mi(16,000 km)/12 monthsor 450enginehours,whichevercomes first
1 Rotate the front wheels on vehicles with dual rear wheels when specified. Only rotatethe rear wheels if you notice unusual wear.
Maintenance
Inspect the automatic transmission fluid level. Consult dealer for require-ments.
Every15,000 mi(24,000 km)
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaftand the U-joints.
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SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in anyof the following conditions, you need to
perform extra maintenance as indicated.If you operate your vehicle occasionallyunder any of these conditions, it is notnecessary to perform the extramaintenance. For specificrecommendations, see your dealershipservice advisor or technician.
Towing a Trailer or Using a Car-top Carrier
Change the engine oil and filter as indicated by theinformation display and perform services listed in theNormal Scheduled Maintenance chart.
As required
Inspect the U-joints.Inspect frequently, serviceas required
Replace the rear axle fluid. See axle maintenance itemsunder Exceptions.Every 22,500 mi(36,000 km)
Replace the spark plugs.Every 60,000 mi(96,000 km)
Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use(Such as Delivery, Taxi, Patrol Car or Livery)
Change the engine oil and filter as indicated by theinformation display and perform services listed in theNormal Scheduled Maintenance chart.
As required
Replace the engine air filter.Inspect frequently, serviceas required
Replace the rear axle fluid. See axle maintenance itemsunder Exceptions.Every 22,500 mi(36,000 km)
Replace the spark plugs.Every 60,000 mi(96,000 km)
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Operating in Dusty or Sandy Conditions (Such as Unpaved or Dusty Roads)
Replace engine air filter.Inspect frequently, serviceas required
Inspect the wheels and related components for abnormalnoise, wear, looseness or drag.Every 5,000 mi (8,000 km)
Rotate the tires1, inspect tires for wear and measure thetread depth.
Change the engine oil and filter.2Every 5,000 mi (8,000 km)or six monthsPerform a multi-point inspection.
1Vehicles with dual rear wheels should rotate the front wheels when specified; rear wheelsonly if unusual wear is noted.2Reset your Intelligent Oil-Life Monitor after each engine oil and filter change. See OilChange Indicator Reset (page 165).
Exclusive Use of E85 - Flex Fuel Vehicles Only
If ran exclusively on E85, fill the fuel tank with regularunleaded fuel.Every oil change
Exceptions
There are several exceptions to the NormalSchedule:
Axle(s) and transfer case, four-wheel drivevehicles, fluid changes or level checks arenot required unless a leak is suspected orthe assembly has been submerged inwater. Contact an authorized dealer forservice.
California fuel filter replacement: If youregister your vehicle in California, theCalifornia Air Resources Board hasdetermined that the failure to perform thismaintenance item does not nullify theemission warranty or limit recall liabilitybefore the completion of your vehicle'suseful life. We however, urge you to haveall recommended maintenance servicesperformed at the specified intervals andto record all vehicle service.
Hot climate oil change intervals:Vehicles operating in the Middle East,North Africa, Sub-Saharan Africa orlocations with similar climates using anAmerican Petroleum Institute (API)Certified for Gasoline Engines (Certificationmark) oil of SM or SN quality, the normaloil change interval is 5,000 mi (8,000 km).
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END USER LICENSE
AGREEMENT
SYNC End User License Agreement(EULA)
•You have acquired a device ("DEVICE")that includes software licensed by FordMotor Company and its affiliates("FORD MOTOR COMPANY") from anaffiliate of Microsoft Corporation("MS") . Those installed softwareproducts of MS origin, as well asassociated media, printed materials,and "online" or electronicdocumentation ("MS SOFTWARE")are protected by internationalintellectual property laws and treaties.The MS SOFTWARE is licensed, notsold. All rights reserved.
•The MS SOFTWARE may interface withand/or communicate with, or may belater upgraded to interface with and/orcommunicate with additional softwareand/or systems provided by FORDMOTOR COMPANY. The additionalsoftware and systems of FORDMOTOR COMPANY origin, as well asassociated media, printed materials,and "online" or electronicdocumentation ("FORD SOFTWARE")are protected by internationalintellectual property laws and treaties.The FORD SOFTWARE is licensed, notsold. All rights reserved.
•The MS SOFTWARE and/or FORDSOFTWARE may interface with and/orcommunicate with, or may be laterupgraded to interface with and/orcommunicate with additional softwareand/or systems provided by third partysoftware and service suppliers. Theadditional software and services ofthird party origin, as well as associatedmedia, printed materials, and "online"or electronic documentation ("THIRDPARTY SOFTWARE") are protected byinternational intellectual property lawsand treaties. The THIRD PARTYSOFTWARE is licensed, not sold. Allrights reserved.
•The MS SOFTWARE, FORDSOFTWARE and THIRD PARTYSOFTWARE hereinafter collectivelyand individually will be referred to as"SOFTWARE".
IF YOU DO NOT AGREE TO THIS ENDUSER LICENSE AGREEMENT ("EULA")DO NOT USE THE DEVICE OR COPYTHE SOFTWARE. ANY USE OF THESOFTWARE, INCLUDING BUT NOTLIMITED TO USE ON THE DEVICE, WILLCONSTITUTE YOUR AGREEMENT TOTHIS EULA (OR RATIFICATION OF ANYPREVIOUS CONSENT).
GRANT OF SOFTWARE LICENSE: ThisEULA grants you the following license:
•You may use the SOFTWARE asinstalled on the DEVICE and asotherwise interfacing with systemsand/or services provide by or throughFORD MOTOR COMPANY or its thirdparty software and service providers.
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Description of Other Rights andLimitations
•Speech Recognition: If theSOFTWARE includes speechrecognition component(s), you shouldunderstand that speech recognition isan inherently statistical process andthat recognition errors are inherent inthe process. Neither FORD MOTORCOMPANY nor its suppliers shall beliable for any damages arising out oferrors in the speech recognitionprocess.
•Limitations on Reverse Engineering,Decompilation and Disassembly:You may not reverse engineer,decompile, or disassemble nor permitothers to reverse engineer, decompileor disassemble the SOFTWARE, exceptand only to the extent that such activityis expressly permitted by applicablelaw notwithstanding this limitation.
•Limitations on Distributing,Copying, Modifying and CreatingDerivative Works: You may notdistribute, copy, make modificationsto or create derivative works based onthe SOFTWARE, except and only to theextent that such activity is expresslypermitted by applicable lawnotwithstanding this limitation.
•Single EULA: The end userdocumentation for the DEVICE andrelated systems and services maycontain multiple EULAs, such asmultiple translations and/or multiplemedia versions (e.g., in the userdocumentation and in the software).Even if you receive multiple EULAs, youare licensed to use only one (1) copy ofthe SOFTWARE.
•SOFTWARE Transfer: You maypermanently transfer your rights underthis EULA only as part of a sale ortransfer of the DEVICE, provided youretain no copies, you transfer all of theSOFTWARE (including all componentparts, the media and printed materials,any upgrades, and, if applicable, theCertificate(s) of Authenticity), and therecipient agrees to the terms of thisEULA. If the SOFTWARE is an upgrade,any transfer must include all priorversions of the SOFTWARE.
•Termination: Without prejudice to anyother rights, FORD MOTOR COMPANYor MS may terminate this EULA if youfail to comply with the terms andconditions of this EULA.
•Security Updates/Digital RightsManagement: Content owners usethe WMDRM technology included inyour DEVICE to protect theirintellectual property, includedcopyrighted content. Portions of theSOFTWARE on your DEVICE useWMDRM software to accessWMDRM-protected content. If theWMDRM software fails to protect thecontent, content owners may askMicrosoft to revoke the SOFTWARE'sability to use WMDRM to play or copyprotected content. This action doesnot affect unprotected content. Whenyour DEVICE downloads licenses forprotected content, you agree thatMicrosoft may include a revocation listwith the licenses. Content owners mayrequire you to upgrade the SOFTWAREon your DEVICE to access their content.If you decline an upgrade, you will notbe able to access content that requiresthe upgrade.
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•Consent to Use of Data: You agreethat MS, Microsoft Corporation, FORDMOTOR COMPANY, third partysoftware and systems suppliers, theiraffiliates and/or their designated agentmay collect and use technicalinformation gathered in any manner aspart of product support services relatedto the SOFTWARE or related services.MS, Microsoft Corporation, FORDMOTOR COMPANY, third partysoftware and services suppliers, theiraffiliates and/or their designated agentmay use this information solely toimprove their products or to providecustomized services or technologies toyou. MS, Microsoft Corporation, FORDMOTOR COMPANY, third partysoftware and systems suppliers, theiraffiliates and/or their designated agentmay disclose this information to others,but not in a form that personallyidentifies you.
•Internet-Based ServicesComponents: The SOFTWARE maycontain components that enable andfacilitate the use of certainInternet-based services. Youacknowledge and agree that MS,Microsoft Corporation, FORD MOTORCOMPANY, third party software andservice suppliers, their affiliates and/ortheir designated agent mayautomatically check the version of theSOFTWARE and/or its componentsthat you are utilizing and may provideupgrades or supplements to theSOFTWARE that may be automaticallydownloaded to your DEVICE.
•Additional Software/Services: TheSOFTWARE may permit FORD MOTORCOMPANY, third party software andservice suppliers, MS, MicrosoftCorporation, their affiliates and/or theirdesignated agent to provide or makeavailable to you SOFTWARE updates,
supplements, add-on components, orInternet-based services componentsof the SOFTWARE after the date youobtain your initial copy of theSOFTWARE ("SupplementalComponents").
If FORD MOTOR COMPANY or third partysoftware and services suppliers provide ormake available to you SupplementalComponents and no other EULA terms areprovided along with the SupplementalComponents, then the terms of this EULAshall apply.
If MS, Microsoft Corporation, their affiliatesand/or their designated agent makeavailable Supplemental Components, andno other EULA terms are provided, thenthe terms of this EULA shall apply, exceptthat the MS, Microsoft Corporation oraffiliate entity providing the SupplementalComponent(s) shall be the licensor of theSupplemental Component(s).
FORD MOTOR COMPANY, MS, MicrosoftCorporation, their affiliates and/or theirdesignated agent reserve the right todiscontinue without liability anyInternet-based services provided to you ormade available to you through the use ofthe SOFTWARE.
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•Links to Third Party Sites: The MSSOFTWARE may provide you with theability to link to third party sites throughthe use of the SOFTWARE. The thirdparty sites are not under the control ofMS, Microsoft Corporation, theiraffiliates and/or their designatedagent. Neither MS nor MicrosoftCorporation nor their affiliates nor theirdesignated agent are responsible for(i) the contents of any third party sites,any links contained in third party sites,or any changes or updates to thirdparty sites, or (ii) webcasting or anyother form of transmission receivedfrom any third party sites. If theSOFTWARE provides links to thirdparty sites, those links are provided toyou only as a convenience, and theinclusion of any link does not imply anendorsement of the third party site byMS, Microsoft Corporation, theiraffiliates and/or their designatedagent.
•Obligation to Drive Responsibly:You recognize your obligation to driveresponsibly and keep attention on theroad. You will read and abide with theDEVICE operating instructionsparticularly as they pertain to safetyand assumes any risk associated withthe use of the DEVICE.
UPGRADES AND RECOVERY MEDIA:If the SOFTWARE is provided by FORDMOTOR COMPANY separate from theDEVICE on media such as a ROM chip, CDROM disk(s) or via web download or othermeans, and is labeled "For UpgradePurposes Only" or "For Recovery PurposesOnly" you may install one (1) copy of suchSOFTWARE onto the DEVICE as areplacement copy for the existingSOFTWARE, and use it in accordance withthis EULA, including any additional EULAterms accompanying the upgradeSOFTWARE.
INTELLECTUAL PROPERTY RIGHTS:All title and intellectual property rights inand to the SOFTWARE (including but notlimited to any images, photographs,animations, video, audio, music, text and"applets" incorporated into theSOFTWARE), the accompanying printedmaterials, and any copies of theSOFTWARE, are owned by MS, MicrosoftCorporation, FORD MOTOR COMPANY, ortheir affiliates or suppliers. TheSOFTWARE is licensed, not sold. You maynot copy the printed materialsaccompanying the SOFTWARE. All titleand intellectual property rights in and tothe content which may be accessedthrough use of the SOFTWARE is theproperty of the respective content ownerand may be protected by applicablecopyright or other intellectual propertylaws and treaties. This EULA grants you norights to use such content. All rights notspecifically granted under this EULA arereserved by MS, Microsoft Corporation,FORD MOTOR COMPANY, third partysoftware and service providers, theiraffiliates and suppliers. Use of any on-lineservices which may be accessed throughthe SOFTWARE may be governed by therespective terms of use relating to suchservices. If this SOFTWARE containsdocumentation that is provided only inelectronic form, you may print one copy ofsuch electronic documentation.
EXPORT RESTRICTIONS: Youacknowledge that the SOFTWARE issubject to U.S. and European Union exportjurisdiction. You agree to comply with allapplicable international and national lawsthat apply to the SOFTWARE, includingthe U.S. Export Administration Regulations,as well as end-user, end-use anddestination restrictions issued by U.S. andother governments. For additionalinformation, see:
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