wheel FORD ECOSPORT 2020 Owners Manual
[x] Cancel search | Manufacturer: FORD, Model Year: 2020, Model line: ECOSPORT, Model: FORD ECOSPORT 2020Pages: 448, PDF Size: 16.57 MB
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Action and DescriptionMenu ItemItem
Displays all recent text messages.TextMessagesE
Use this keypad to dial in a phone number.PhoneKeypadFUse the backspace button to delete numbers.
Press this button to begin acall.Call
Touch this button to reject all incoming calls automatic-ally. Text message notifications do not display on thescreen. All ringtones and alerts are set to silent.
Do NotDisturbG
Users with phones having voice servicesmay see a button to access the feature.For example, iPhone users see a Siri button.A press and hold of the voice button on thesteering wheel also accesses this feature.
Making Calls
There are many ways to make calls fromthe SYNC 3 system, including using voicecommands. See Using VoiceRecognition (page 327). You can use thetouchscreen to place calls as well.
To call a number in your contacts,select:
Action and DescriptionMenu Item
You can search for acontact or choose acontact from the list.
Contacts
To call a number from your recent calls,select:
Action and DescriptionMenu Item
You can then select anentry that you want to call.The system begins the call.
Recent CallList
To call a number that is not stored inyour phone, select:
Action and DescriptionMenu Item
Select the digits of thenumber you wish to call.PhoneKeypad
The system begins the call.Call
Pressing the backspace button deletes thelast digit you typed.
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Receiving Calls
During an incoming call, an audible tonesounds. Caller information appears in thedisplay if it is available.
To accept the call, select:
Menu Item
Accept
Note:You can also accept the call bypressing the phone button on the steeringwheel.
To reject the call, select:
Menu Item
Reject
Note:You can also reject the call bypressing the phone button on the steeringwheel.
Ignore the call by doing nothing. SYNC 3logs it as a missed call.
During a Phone Call
During a phone call, the contacts nameand number display on the screen alongwith the call duration.
The phone status items are also visible:
•Signal Strength.
•Battery.
You can select any of the following duringan active phone call:
Item
Immediately end aphone call. You canalso press thebutton on thesteering wheel.
End Call
Press this to accessthe phone keypad.Keypad
You can switch themicrophone off sothe caller does nothear you.
Mute
Transfer the call tothe cell phone orback to SYNC 3.
Privacy
Text Messaging
Note:Downloading and sending textmessages using Bluetooth are cellphone-dependent features.
Note:Certain features in text messagingare speed-dependent and not availablewhen your vehicle is traveling at speeds over3 mph (5 km/h).
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Note:The route guidance menu option isalways in the bottom right-hand corner ofthe main map.
Navigation Map Updates
HERE is the digital map provider for thenavigation application. If you find map dataerrors, you may report them directly toHERE by going to www.here.com. HEREevaluates all reported map errors andresponds with the result of theirinvestigation by e-mail.
APPS
The system allows you interact with selectmobile apps while keeping your eyes onthe road. Voice commands, your steeringwheel buttons, or a quick tap on yourtouchscreen give you advanced control ofcompatible mobile apps. You can alsostream your favorite music or podcasts,share your time of arrival with friends, andkeep connected safely.
When you start an app through the systemfor the first time, you could be asked togrant certain permissions. You can reviewand change the permissions that you havegranted at any time when your vehicle isnot moving. We recommend that youcheck your data plan before using yourapps through the system. Using themcould result in additional charges. We also
recommend that you check the appprovider's terms and conditions andprivacy policy before using their app. Makesure that you have an active account forapps that you want to use through thesystem. Some apps will work with nosetup. Others require you to configuresome personal settings before you can usethem.
Note:For more information about availableapps, visit catalog.ford.com.
Using Apps on an iOS Device
Select the apps option on thefeature bar.
1.If your device is connected via USB,switch Apple CarPlay off. See Phone(page 343).
2.Connect your device to a USB port orpair and connect using Bluetooth.
3.If prompted to enable CarPlay, selectDisable.
4.Start the apps on your device that youwant to use through SYNC.
Note:If you close the apps on your device,you will not be able to use them through thesystem.
5.Select the app that you want to use onthe touchscreen.
Note:Connect your device to a USB port ifyou want to use a navigation app. Whenusing a navigation app, keep your deviceunlocked and the app open.
Using Apps on an Android Device
Select the apps option on thefeature bar.
1.If your device is connected via USB,switch Android Auto off. See Phone(page 343).
2.Pair your device. See Phone (page 343).
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SYNC™ 3 TROUBLESHOOTING
Voice Recognition
Possible Cause and ResolutionSymptom
The system does not under-stand what I am saying.–You are using the wrong voice commands.
•See Using Voice Recognition (page 327).
•For a complete list of voice commands, refer to ourwebsite.
–You are speaking too soon.
•Wait for the voice prompt before you speak.
The system does not under-stand the name of a track orartist.
–Device limitation. Bluetooth does not support voicecommands.
•Connect your device to a USB port.
•If you have an iOS device, press and hold the voicecontrol button on the steering wheel to use Siri toplay specific tracks.
–You are using the wrong voice commands.
•See Using Voice Recognition (page 327).
•For a complete list of voice commands, refer to ourwebsite.
–You are not saying the name exactly as it appears onyour device.
•Say the name of the track or artist exactly as itappears on your device. Spell out any abbreviationsin the name.The song or artist name may have some special char-acters that are not being recognized by the system.
–The name contains special characters, for example *,- or +.
•Rename the files on your device or use the touch-screen to select and play the track.
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Possible Cause and ResolutionSymptom
–Incorrect device settings.
•Make sure that your device does not have an auto-install program or active security settings.
•Check that your device is not set only to charge.
–Device lock screen enabled.
•Unlock your device before connecting it.
The system does not recog-nize my device.–Device limitation.
•Do not leave your device in your vehicle during veryhot or very cold weather conditions.
–Cable connection issue.
•Correctly connect the cable to your device and thevehicle USB port.
–Incompatible cable.
•Use the cable recommended by the manufacturerof your device.
The system does not under-stand the name of a track orartist.
–Device limitation. Bluetooth does not support voicecommands.
•Connect your device to a USB port.
•If you have an iOS device, press and hold the voicecontrol button on the steering wheel to use Siri toplay specific tracks.
I cannot stream audio frommy Bluetooth device.–Incompatible device.
•Check the compatibility of your device on ourwebsite.
–Device not connected.
•Pair your device. See Phone (page 343).
–Media player not running.
•Start the media player on your device.
The system does not recog-nize the music on my device.–Missing or incorrect audio file metadata, for exampleartist, song title, album or genre.
•Repair the files on your device.
–Corrupt files.
•Repair the files on your device.
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The following table provides examples ofvehicle use and its impact on oil changeintervals. It is a guideline only. Actual oil
change intervals depend on several factorsand generally decrease with severity ofuse.
When to Expect the OIL CHANGE REQUIRED Message
Vehicle Use and ExampleInterval
Normal
9,500–12,500 mi(15,000–20,000 km)
Normal commuting with highway drivingNo, or moderate, load or towingFlat to moderately hilly roadsNo extended idling
Severe
6,000–9,500 mi(10,000–15,000 km)
Moderate to heavy load or towingMountainous or off-road conditionsExtended idlingExtended hot or cold operation
Extreme3,500–6,000 mi(6,000–10,000 km)Maximum load or towingExtreme hot or cold operation
Normal Maintenance Intervals
At Every Oil Change Interval as Indicated by the Information Display1
Change engine oil and filter.2
Rotate the tires.
Perform a multi-point inspection, recommended.
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the rear axle and U-joints - four-wheel drive only.
Inspect the half-shaft boots.
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At Every Oil Change Interval as Indicated by the Information Display1
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-joints.
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness ordrag.
1 Do not exceed one year or 12,500 mi (20,000 km) between service intervals.2 Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine OilCheck (page 215).
Brake Fluid Maintenance1
Change brake fluid.2Every 3 Years
1 Perform this maintenance item every 3 years. Do not exceed the designated time for theinterval.2 Brake fluid servicing requires special equipment available at your authorized dealer.
Other Maintenance Items1
Replace cabin air filter.2Every 12,500 mi(20,000 km)
Replace engine air filter.Every 18,500 mi(30,000 km)
Change engine coolant and motor electronics coolant.3At 100,000 mi(160,000 km)
Replace spark plugs.Every 25,000 mi(40,000 km)
Inspect accessory drive belt or belts.4Every 100,000 mi(160,000 km)
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Extensive idling or low-speed driving for long distances, as in heavy commercial use(such as delivery, taxi, patrol car or livery)
Change engine oil and filter as indicated by the informationdisplay and perform services listed in the Normal Sched-uled Maintenance chart.
As required
Replace cabin air filter.Inspect frequently, serviceas requiredReplace engine air filter.
Change automatic transmission fluid.Every 30000 miles (48000km)
Replace spark plugs.Every 60000 miles (96000km)
Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace cabin air filter.Inspect frequently, serviceas requiredReplace engine air filter.
Inspect the wheels and related components for abnormalnoise, wear, looseness or drag.Every 5000 miles (8000km)
Rotate tires, inspect tires for wear and measure treaddepth.
Change engine oil and filter.*Every 5000 miles (8000km) or six monthsPerform multi-point inspection.
Change automatic transmission fluid.Every 30000 miles (48000km)
Change manual transmission fluid.Every 50000 miles (80000km)
*Reset your oil life monitor system after each engine oil and filter change. See Oil ChangeIndicator Reset (page 216).
Exclusive use of E85 (flex fuel vehicles only)
If ran exclusively on E85, fill the fuel tank full with regularunleaded fuel.Every oil change
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TRADEMARKS: This EULA does not grantyou any rights in connection with anytrademarks or service marks of FORDMOTOR COMPANY, its affiliates, and thirdparty software and service providers.
PRODUCT SUPPORT: Please refer toFORD MOTOR COMPANY instructionsprovided in the documentation for theDEVICES product support, such as thevehicle owner guide.
Should you have any questions concerningthis EULA, or if you desire to contact FORDMOTOR COMPANY for any other reason,please refer to the address provided in thedocumentation for the DEVICES.
No Liability for Certain Damages:EXCEPT AS PROHIBITED BY LAW, FORDMOTOR COMPANY, ANY THIRD PARTYSOFTWARE OR SERVICES SUPPLIERS,AND THEIR AFFILIATES SHALL HAVE NOLIABILITY FOR ANY INDIRECT, SPECIAL,CONSEQUENTIAL OR INCIDENTALDAMAGES ARISING FROM OR INCONNECTION WITH THE USE ORPERFORMANCE OF THE SOFTWARE. THISLIMITATION SHALL APPLY EVEN IF ANYREMEDY FAILS OF ITS ESSENTIALPURPOSE. THERE ARE NO WARRANTIESOTHER THAN THOSE THAT MAY BEEXPRESSLY PROVIDED FOR YOUR NEWVEHICLE.
SYNC® Automotive Important SafetyInformation Read and followinstructions:
•Before using your SYNC® system, readand follow all instructions and safetyinformation provided in this end usermanual ("Owner Guide".) Notfollowing precautions found in theOwner Guide can lead to an accidentor other serious injuries.
General Operation
•Voice Command Control: Certainfunctions within the SYNC® systemmay be accomplished using voicecommands. Using voice commandswhile driving helps you to operate thesystem without removing your handsfrom the wheel or eyes from the road.
•Prolonged Views of Screen: Do notaccess any function requiring aprolonged view of the screen while youare driving. Pull over in a safe and legalmanner before attempting to access afunction of the system requiringprolonged attention.
•Volume Setting: Do not raise thevolume excessively. Keep the volumeat a level where you can still hearoutside traffic and emergency signalswhile driving. Driving while unable tohear these sounds could cause anaccident.
•Navigation Features: Any navigationfeatures included in the system areintended to provide turn by turninstructions to get you to a desireddestination. Please make certain allpersons using this system carefullyread and follow instructions and safetyinformation fully.
•Distraction Hazard: Any navigationfeatures may require manual(non-verbal) setup. Attempting toperform such set-up or insert datawhile driving can distract your attentionand could cause an accident or otherserious injury. Stop the vehicle in a safeand legal manner before attemptingthese operations.
•Let Your Judgment Prevail: Anynavigation features are provided onlyas an aid. Make your driving decisionsbased on your observations of localconditions and existing trafficregulations. Any such feature is not a
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4
4WDSee: Four-Wheel Drive......................................153
9
911 Assist...........................................................49
A
A/CSee: Climate Control.........................................106About 911 Assist..............................................49About This Manual...........................................7ABSSee: Brakes............................................................157ABS driving hintsSee: Hints on Driving With Anti-LockBrakes................................................................158Accessories....................................................370Ford Motor Company will warrant your Fordaccessory through the warranty thatprovides the greatest benefit:..................370AccessoriesSee: Replacement PartsRecommendation............................................13Adjusting the Headlamps.........................225Horizontal Aim Adjustment............................227Vertical Aim Adjustment.................................225Adjusting the Steering Wheel.....................71Airbag Disposal..............................................48Air ConditioningSee: Climate Control.........................................106Air FilterSee: Changing the Engine Air Filter.............237Air Vents..........................................................106Center Air Vents..................................................106Side Air Vents......................................................106AlarmSee: Anti-Theft Alarm........................................69Ambient Lighting............................................83Anti-Theft Alarm............................................69Alarm System........................................................69Arming the Alarm.................................................70Disarming the Alarm...........................................70Triggering the Alarm...........................................69Appendices....................................................392
Apps..................................................................353SiriusXM Traffic and Travel Link...................354Using Apps on an Android Device...............353Using Apps on an iOS Device........................353Using Mobile Navigation on an AndroidDevice................................................................354Audible Warnings and Indicators.............92Automatic Transmission...................................92Headlamps On Warning Chime......................92Key Outside Car....................................................92Low Fuel Reminder..............................................92Seatbelt Reminder...............................................92Audio Control....................................................71Seek, Next or Previous........................................72Audio System................................................295General Information.........................................295Audio Unit - Vehicles With: SYNC3......................................................................298Adjusting the Volume......................................298Changing Radio Stations................................298Pausing or Playing Media...............................299Seek Down and Previous TrackButton...............................................................299Seek Up and Next Track Button..................298Sound Settings...................................................299Switching the Audio Unit On and Off........298Switching the Screen On and Off...............299Audio Unit - Vehicles With: SYNC.........295Adjusting the Volume......................................296Apps........................................................................297Changing Radio Stations................................296Pausing or Playing Media................................297Returning to the Previous Screen................297Scrolling Through the Menu Options.........297Seek Down and Previous TrackButton................................................................297Seek Up and Next Track Button...................297Selecting a Menu Option................................297Selecting Media.................................................296Selecting the Radio..........................................296Sound Settings...................................................297Switching the Audio Unit On and Off........296System Settings.................................................297Using a Cell Phone............................................297Autolamps........................................................79Autolamps Delay.................................................80Windshield Wiper ActivatedHeadlamps........................................................80
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