key FORD EDGE 2020 Workshop Manual
[x] Cancel search | Manufacturer: FORD, Model Year: 2020, Model line: EDGE, Model: FORD EDGE 2020Pages: 495, PDF Size: 6.38 MB
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Locating Your ESN
With satellite radio as the source, use the
touchscreen to select the following:
1. Select Settings. See Settings (page
411).
2. Select
SiriusXM.
3. Select
SiriusXM information.
Troubleshooting Action
Condition
Message
No action required. This
message should disappear
shortly.
Radio requires more than
two seconds to produce
audio for the selected
channel.
Acquiring…
If this message does not
clear shortly, or with an igni-
tion key cycle, your receiver
may have a fault. See an
authorized dealer for service.
There is an internal module
or system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer
available.
Invalid Channel
Contact SiriusXM at 1-888-
539-7474 to subscribe to
the channel, or tune to
another channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the
SiriusXM satellite or Siri-
usXM tower to your vehicle
antenna.
No Signal
No action required. The
process may take up to
three minutes.
Update of channel
programming in progress.
Updating…
Contact SiriusXM at 1-888-
539-7474 to resolve
subscription issues.
Your satellite service is no
longer available.
Questions? Call
1-888-539-7474
Use the channel guide to
turn off the Lock or Skip
function on that station.
All the channels in the
selected category are either
skipped or locked.
None found
Check Channel Guide
No action required.
SiriusXM has updated the
channels available for your
vehicle.
Subscription Updated
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Troubleshooting Tips
Action
Cause
Message
No action required. This
message should disappear
shortly.
Radio requires more than two
seconds to produce audio for
the selected channel.
Acquiring Signal
If this message does not clear
shortly, or with an ignition key
cycle, your receiver may have
a fault. See an authorized
dealer for service.
There is an internal module or
system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer avail-
able.
Invalid Channel
Contact SiriusXM at 1-888-
539-7474 to subscribe to the
channel, or tune to another
channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the Siri-
usXM satellite or SiriusXM
tower to your vehicle antenna.
Satellite acquiring
signal…
No action required. The
process may take up to three
minutes.
Update of channel program-
ming in progress.
Updating…
Contact SiriusXM at 1-888-
539-7474 to resolve subscrip-
tion issues.
Your satellite service is no
longer available.
Questions? Call 1-
888-539-7474
Use the channel guide or the
Sirius XM Settings tile to turn
off the Lock or Skip function on
that station.
All the channels in the selected
category are either skipped or
locked.
None found. Check
channel guide.
No action required.
SiriusXM has updated the
channels available for your
vehicle.
SIRIUS Subscription
updated
HD Radio ™ Information (If
Available)
To activate HD radio, please see the Radio
Settings in the Settings Chapter. See
Settings (page 411). Note:
HD Radio broadcasts are not
available in all markets.
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Check the compatibility of your device on
the regional website.
Pairing Your Cell Phone for the
First Time
Go to the settings menu on your cell phone
and switch Bluetooth on.
Select the phone option on the
feature bar.
1. Select Add Phone.
Note: A prompt alerts you to search for your
vehicle on your cell phone.
2. Select your vehicle on your cell phone.
Note: A number appears on your cell phone
and on the touchscreen.
3. Confirm that the number on your cell phone matches the number on the
touchscreen.
Note: The touchscreen indicates that you
have successfully paired your cell phone.
4. Download the phonebook from your cell phone when you are prompted.
Note: If you pair more than one cell phone,
use the phone settings to specify the
primary phone. You can change this setting
at any time.
Using Your Cell Phone
Recent Call List
Display and select an entry from a list of
previous calls.
Contacts
Display a smart search form to look up your
contacts. Use the List button to
alphabetically sort your contacts. Change Phone
Display the list of paired or connected
devices that you can select.
Phone Settings
Change ring tones, alerts or pair another
phone.
Do Not Disturb
Reject incoming calls and switch ring tones
and alerts off.
Phone Keypad
Directly dial a number.
Mute
Mute the microphone when in a call or
voice recognition session.
Text Messaging
Setting Text Message Notification
iOS
1. Go to the settings menu on your cell
phone.
2. Select Bluetooth.
3. Select the information icon to the right
of your vehicle.
4. Switch text message notification on.
Android
1. Go to the settings menu on your cell phone.
2. Select Bluetooth.
3. Select the profiles option.
4. Select the phone profile.
5. Switch text message notification on.
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Setting a Destination
Destination Entry Menu
Description
Item
Enter a destination address.
Search
Display and select from a list of previous destinations.
Previous Destinations
Set your saved home address as your destination
Home
Set your saved place of work as your destination.
Work
Display and select from a list of favorite destinations.
Favorites
Setting a Destination Using the Text
Entry Screen Text entry field.
A
Automatic suggestions based on
the text you enter.
B
Information icon.
C
Search.
D
Keyboard settings.
E
Note: Select one of the suggestions to
copy the detail to the text entry field. You can search by entering all or part of
the destination, such as the Address, POI
Category or Name, Intersection, City,
Latitude/Longitude, etc. Tips: If you do
not specify a location, the system will
use the current vehicle location. You can
specify a location by address, city, state
or zip code. For additional search support,
please visit: support.ford.com.
Note:
Press the button in the top right-hand
corner of the main map to display estimated
time of arrival, remaining travel time or
distance to destination.
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Action and Description
Menu Item
Select to choose from a listing of
weather locations.
Area
Touch this button to view scores and schedules from a variety
of sports. You can also save up to 10 favorite teams for easier
access. The score automatically refreshes when a game is in
progress.
Sports Info
Touch this button to view ski conditions for a specific area.
Ski Conditions
SETTINGS Press the button to enter the
settings menu.
Once you select a tile, press the
button next to a menu item to
view an explanation of the
feature or setting.
Sound
Select this tile to adjust the sound settings.
Clock
Select this tile to adjust the clock settings.
Bluetooth
Select this tile to switch Bluetooth on and
off and adjust the settings.
Phone
Select this tile to connect, disconnect, and
manage the connected device settings.
Audio
Select this tile to adjust the audio settings. Driver Assist (If Equipped)
Select this tile to adjust Driver Assist
features like Parking Aids, Lane Keeping
System, Pedestrian Detection, and
Auto-Start-Stop.
Vehicle
Select this tile to adjust vehicle settings
like windows, alarm, lighting, and MyKey
settings.
FordPass
Select this tile to adjust the FordPass
settings
General
Select this tile to adjust settings like
language, measurement units, or to reset
the system.
911 Assist
(If Equipped)
Select this tile to switch 911 Assist on and
off.
Automatic Updates
Select this tile to adjust the automatic
update settings.
Mobile Apps
Select this tile to adjust permissions,
enable, disable, and update mobile apps.
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1
180 Degree Camera...................................209
Camera Views.................................................... 209
Using the Front 180 Degree Camera System............................................................. 209
A
A/C See: Climate Control.......................................... 131
About This Manual
...........................................7
ABS See: Brakes........................................................... 186
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 186
Accessories....................................................426
Accessories See: Replacement Parts
Recommendation............................................ 14
ACC See: Using Adaptive Cruise Control..............211
Active Park Assist.........................................199 Using Active Park Assist................................. 200
Adaptive Headlamps...................................88 System Check....................................................... 88
Adjusting the Headlamps..........................291 Vertical Aim Adjustment.................................. 291
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column
............................................................79
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column............................................................78
End of Travel Position......................................... 78
Memory Feature.................................................... 78
AFS See: Adaptive Headlamps............................... 88
Airbag Disposal................................................51
Air Conditioning See: Climate Control.......................................... 131
Air Filter See: Changing the Engine Air Filter.............283
Alarm See: Anti-Theft Alarm........................................ 76
All-Wheel Drive
..............................................181 Ambient Lighting...........................................89
Adjusting the Brightness................................... 90
Changing the Color............................................. 90
Switching Ambient Lighting Off.................... 90
Switching Ambient Lighting On..................... 90
Anti-Theft Alarm
............................................76
Arming the Alarm................................................. 76
Disarming the Alarm........................................... 76
Appendices....................................................447
Apps.................................................................408 SiriusXM Traffic and Travel Link................... 410
Using Apps on an Android Device..............409
Using Apps on an iOS Device....................... 409
Using Mobile Navigation on an Android Device............................................................... 409
At a Glance........................................................18
At a Glance - ST...............................................18 Engine Specifications.......................................... 18
Suspension Specifications................................ 19
Audible Warnings and Indicators
...........104
Headlamps On Warning Chime.................... 104
Keyless Warning Alert....................................... 104
Parking Brake On Warning Chime................104
Audio Control
...................................................79
You can operate the following functions
with the control:............................................... 79
Audio System.................................................372 General Information.......................................... 372
Audio Unit - Vehicles With: SYNC 3/Bang and Olufsen Audio System....................374
Accessing the Sound Settings...................... 374
Adjusting the Volume....................................... 374
Changing Radio Stations................................ 374
Ejecting the CD.................................................... 374
Inserting a CD...................................................... 374
Switching the Audio Unit On and Off.........375
Using Seek, Fast Forward and Reverse.............................................................. 375
Audio Unit - Vehicles With: SYNC 3
.......................................................................372
Adjusting the Volume....................................... 373
Changing Radio Stations................................ 373
Ejecting the CD.................................................... 373
Inserting a CD...................................................... 373
Switching the Audio Unit On and Off.........373
Using Seek, Fast Forward and Reverse.............................................................. 373
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Alternative Engine Oil for Extremely Cold
Climates........................................................... 349
Automatic Transmission................................ 346
Engine Coolant.................................................... 347
Engine Oil............................................................. 348
Fuel Tank.............................................................. 349
Grease.................................................................... 349
Hydraulic Brake System.................................. 350
Locks...................................................................... 350
Power Transfer Unit.......................................... 350
Rear Axle................................................................ 351
Washer Reservoir................................................ 351
Capacities and Specifications - 2.7L EcoBoost™, ST..........................................352
Air Conditioning System.................................. 352
Alternative Engine Oil for Extremely Cold Climates........................................................... 355
Automatic Transmission................................. 353
Engine Coolant................................................... 354
Engine Oil.............................................................. 354
Fuel Tank.............................................................. 356
Grease.................................................................... 356
Hydraulic Brake System................................... 357
Locks....................................................................... 357
Power Transfer Unit........................................... 357
Rear Axle............................................................... 358
Washer Reservoir............................................... 358
Capacities and Specifications - 2.7L EcoBoost™.................................................359
Air Conditioning System................................. 359
Alternative Engine Oil for Extremely Cold Climates........................................................... 362
Automatic Transmission................................ 360
Engine Coolant.................................................... 361
Engine Oil............................................................... 361
Fuel Tank............................................................... 363
Grease.................................................................... 363
Hydraulic Brake System.................................. 364
Locks...................................................................... 364
Power Transfer Unit.......................................... 364
Rear Axle............................................................... 365
Washer Reservoir............................................... 365
Capacities and Specifications
.................341
Cargo Nets......................................................237
Car Wash See: Cleaning the Exterior.............................. 298
Catalytic Converter.......................................172 On-Board Diagnostics (OBD-II).................... 173Readiness for Inspection and Maintenance
(I/M) Testing.................................................... 173
Center Console..............................................156
Changing a Bulb...........................................294 Headlamp............................................................. 295
LED Lamps........................................................... 295
License Plate Lamp.......................................... 296
Changing a Fuse
...........................................275
Fuses....................................................................... 275
Changing a Road Wheel...........................333 Dissimilar Spare Wheel and Tire Assembly
Information...................................................... 333
Stowing the flat tire ......................................... 338
Tire Change Procedure.................................... 335
Changing the 12V Battery.........................289
Changing the Engine Air Filter................283
Changing the Vehicle Wi-Fi Hotspot Name or Password
....................................371
Changing the Wiper Blades.....................293 Front Wiper Blades........................................... 293
Rear Window Wiper Blade............................. 293
Checking MyKey System Status................61 MyKey Distance..................................................... 61
Number of Admin Keys....................................... 61
Number of MyKeys............................................... 61
Checking the Wiper Blades......................293
Child Restraint and Seatbelt Maintenance..................................................41
Child Restraint Positioning
..........................31
Child Safety......................................................22
General Information............................................ 22
Child Safety Locks..........................................33 Left-Hand Side...................................................... 34
Right-Hand Side................................................... 34
Cleaning Leather Seats..............................301
Cleaning Products
.......................................297
Materials................................................................ 297
Cleaning the Engine...................................299
Cleaning the Exterior..................................298 Cleaning the Exterior Lamps......................... 298
Cleaning the Exterior Precautions..............298
Exterior Chrome Parts..................................... 298
Exterior Plastic Parts........................................ 298
Stripes or Graphics........................................... 298
Underbody........................................................... 299
Under Hood......................................................... 299
Cleaning the Instrument Panel and Instrument Cluster Lens.........................301
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Cleaning the Interior..................................300
Mirrors................................................................... 300
Cleaning the Wheels..................................302
Cleaning the Windows and Wiper Blades..........................................................300
Clearing All MyKeys
........................................61
Climate............................................................399 Accessing Rear Climate Controls.................401
Accessing the Climate Control Menu........399
Directing the Airflow........................................ 399
Rear Climate Control Lock Indicator...........401
Setting the Blower Motor Speed.................399
Setting the Temperature................................ 399
Switching Auto Mode On and Off...............399
Switching Dual Zone Mode On and Off...................................................................... 400
Switching Maximum Air Conditioning On and Off............................................................. 400
Switching Maximum Defrost On and Off...................................................................... 400
Switching Rear Auto Mode On and Off....................................................................... 401
Switching Recirculated Air On and Off....................................................................... 401
Switching the Air Conditioning On and Off...................................................................... 399
Switching the Climate Controlled Seats On and Off............................................................. 400
Switching the Climate Control On and Off...................................................................... 400
Switching the Heated Exterior Mirrors On and Off............................................................. 400
Switching the Heated Rear Window On and Off...................................................................... 400
Switching the Heated Seats On and Off...................................................................... 400
Switching the Heated Steering Wheel On and Off............................................................. 400
Switching the Heated Windshield On and Off...................................................................... 400
Switching the Rear Climate Controlled Seats On and Off.......................................... 401
Switching the Rear Heated Seats On and Off....................................................................... 401
Switching the Rear Ventilated Seats On and Off.............................................................. 401
Switching the Ventilated Seats On and Off....................................................................... 401Climate Control..............................................131
Climate Controlled Seats..........................146
Cooled Seats......................................................... 147
Cold Weather Precautions........................251
Connected Vehicle......................................368
Connecting the Vehicle to a Mobile
Network........................................................... 368
Connected Vehicle Limitations
..............368
Connected Vehicle Requirements........368
Connected Vehicle – Troubleshooting........................................369
Connecting the Vehicle to a Mobile Network.......................................................368
Connecting FordPass to the Modem.........368
Enabling and Disabling the Modem...........368
What Is the Modem.......................................... 368
Connecting the Vehicle to a Wi-Fi Network.......................................................368
Coolant Check See: Engine Coolant Check........................... 284
Crash Sensors and Airbag Indicator
.......50
Creating a MyKey...........................................60 Programming and Changing Configurable
Settings.............................................................. 60
Creating a Vehicle Wi-Fi Hotspot............371 Connecting a Device to the Wi-Fi
Hotspot.............................................................. 371
Finding the Wi-Fi Hotspot Name and Password........................................................... 371
Cross Traffic Alert........................................228 Cross Traffic Alert Behavior When Trailer
is Attached...................................................... 230
Cross Traffic Alert Indicator........................... 230
Cross Traffic Alert Information Messages.......................................................... 231
Cross Traffic Alert System Limitations...................................................... 230
Cross Traffic Alert System Sensors............230
Switching the System On and Off..............230
Using Cross Traffic Alert.................................. 228
Cruise Control
................................................210
Cruise Control Indicators.............................211
Cruise Control - Vehicles With: Adaptive Cruise Control
..............................................80
Cruise Control - Vehicles With: Cruise Control............................................................80
Customer Assistance
.................................258
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General Information on Radio
Frequencies...................................................52
Intelligent Access................................................. 52
General Maintenance Information.......429 Multi-Point Inspection...................................... 431
Owner Checks and Services......................... 430
Protecting Your Investment........................... 429
Why Maintain Your Vehicle?......................... 429
Why Maintain Your Vehicle at Your Dealership?..................................................... 429
Getting Assistance Outside the U.S. and Canada..........................................................261
Getting the Services You Need...............258
Away From Home.............................................. 258
Global Opening
...............................................94
Remote Control Front Windows.................... 94
H
Hazard Flashers
...........................................254
Headlamp Adjusting See: Adjusting the Headlamps...................... 291
Headlamp Exit Delay....................................86
Headlamp Removal See: Removing a Headlamp.......................... 294
Headrest See: Head Restraints......................................... 137
Head Restraints
.............................................137
Adjusting the Head Restraint......................... 138
Tilting Head Restraints .................................... 138
Heated Exterior Mirrors...............................135
Heated Rear Window..................................135
Heated Seats..................................................145 Front Seats............................................................ 145
Rear Seats............................................................. 145
Heated Steering Wheel...............................80
Heated Windshield.......................................135 Windshield Wiper De-Icer................................ 135
Heating See: Climate Control.......................................... 131
Hill Start Assist.............................................188 Switching the System On and Off...............189
Using Hill Start Assist....................................... 189
Hints on Controlling the Interior Climate..........................................................134
Defogging the Side Windows in Cold Weather............................................................. 134
General Hints....................................................... 134Quickly Cooling the Interior.............................
134
Quickly Heating the Interior............................ 134
Recommended Settings for Cooling...........134
Recommended Settings for Heating..........134
Hints on Driving With Anti-Lock Brakes............................................................186
Hood Lock See: Opening and Closing the Hood...........277
Horn
......................................................................81
I
In California (U.S. Only)............................259
Information Display Control......................80
Information Displays
...................................105
General Information.......................................... 105
Information Messages
.................................115
Active Park.............................................................. 115
Adaptive Cruise Control.................................... 116
Airbag....................................................................... 116
Alarm........................................................................\
117
All-Wheel Drive..................................................... 117
Automatic Engine Shutdown.......................... 117
Automatic High Beam Control....................... 118
Auto Start-Stop................................................... 118
Battery and Charging System......................... 119
Blind Spot Information and Cross Traffic Alert System.................................................... 120
Doors and Locks................................................. 120
Driver Alert.............................................................. 121
Electronic Stability Control.............................. 121
Engine....................................................................... 121
Fuel........................................................................\
... 122
Hill Start Assist.................................................... 122
Keys and Keyless Entry..................................... 122
Lane Centering Assist........................................ 123
Lane Keeping System........................................ 123
Maintenance......................................................... 124
MyKey...................................................................... 124
Park Aid................................................................... 125
Park Brake.............................................................. 125
Power Steering.................................................... 126
Pre-Collision Warning System....................... 127
Remote Start........................................................ 127
Seats........................................................................\
127
Starting System .................................................. 127
Tire Pressure Monitoring System.................. 128
Towing....................................................................\
.128
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Traction Control..................................................
128
Transmission........................................................ 129
Installing Child Restraints...........................24
Child Seats.............................................................. 24
Using Lap and Shoulder Belts......................... 24
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 27
Using Tether Straps............................................. 28
Instrument Cluster
........................................98
Instrument Lighting Dimmer.....................86
Instrument Panel
...........................................20
Interior Lamps.................................................89
Front Interior Lamp............................................. 89
Rear Interior Lamps............................................ 89
Interior Mirror
...................................................96
Automatic Dimming Mirror.............................. 96
Manual Dimming Mirror..................................... 96
Introduction.........................................................7
J
Jump Starting the Vehicle........................255 Preparing Your Vehicle..................................... 255
To Connect the Booster Cables................... 255
To Start the Engine........................................... 256
K
Keyless Entry
....................................................67
SECURICODE™ KEYLESS ENTRY
KEYPAD............................................................... 67
Keyless Starting
.............................................157
Ignition Modes...................................................... 157
Keys and Remote Controls.........................52
L
Lane Keeping System.................................222 Switching the System On and Off...............223
Liftgate...............................................................70
Lighting Control
..............................................85
Flashing the Headlamp High Beam..............86
Headlamp High Beam........................................ 85
Lighting..............................................................85 General Information............................................ 85
Load Carriers See: Roof Racks and Load Carriers.............238
Load Carrying
.................................................237 Load Limit.......................................................238
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 242
Vehicle Loading - with and without a Trailer................................................................. 238
Locking and Unlocking.................................63 Activating Intelligent Access............................ 65
Autolock.................................................................. 66
Auto Relock............................................................ 66
Battery Saver.......................................................... 67
Illuminated Entry.................................................. 66
Illuminated Exit..................................................... 67
Locking and Unlocking the Doors with the Key Blade........................................................... 64
Power Door Locks................................................ 63
Remote Control.................................................... 63
Smart Unlocks for Intelligent Access Keys...................................................................... 65
Luggage Covers.............................................237
Lug Nuts See: Changing a Road Wheel........................ 333
M
Maintenance..................................................277 General Information.......................................... 277
Manual Liftgate
...............................................70
Closing the Liftgate............................................. 70
Opening the Liftgate........................................... 70
Manual Seats.................................................139 Adjusting the Seat Backrest........................... 139
Media Hub.....................................................380
Memory Function
..........................................142
Easy Entry and Exit Feature............................ 144
Linking a PreSet Position to your Remote Control or Intelligent Access Key
Fob...................................................................... 143
Saving a PreSet Position.................................. 143
Message Center See: Information Displays............................... 105
Mirrors See: Windows and Mirrors................................ 93
Mobile Communications Equipment.......15
Moonroof
..........................................................96
Opening and Closing the Moonroof..............97
Motorcraft Parts - 2.0L EcoBoost™.................................................342
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