towing FORD ESCAPE 2013 3.G User Guide
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Page 192 of 423

TRANSPORTING THE VEHICLE
If you need to have your vehicle towed,
contact a professional towing service or,
if you are a member of a roadside
assistance program, your roadside
assistance service provider.
It is recommended that your vehicle be
towed with a wheel lift and dollies or
flatbed equipment. Do not tow with a
slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure.
Ford Motor Company produces a towing
manual for all authorized tow truck
operators. Have your tow truck operator
refer to this manual for proper hook-up
and towing procedures for your vehicle.Front-wheel drive (FWD) vehicles can be
towed from the front if proper wheel lift
equipment is used to raise the front wheels
off the ground. The rear wheels can be left
on the ground when towed in this fashion.
FWD vehicles can also be towed from the
rear using wheel lift equipment; however,
it is required that the front wheels be
placed on a dolly to prevent damage to
the transmission.
Four-wheel drive (4WD) vehicles must be
towed with a wheel lift and dollies or
flatbed equipment, with all the wheels off
the ground, to prevent damage to the
transmission, 4WD system or vehicle. If the
vehicle is towed by other means or
incorrectly, vehicle damage may occur.
TOWING THE VEHICLE ON
FOUR WHEELS
Emergency Towing
In the event your vehicle becomes disabled
(without access to wheel dollies,
car-hauling trailer, or flatbed transport
vehicle), it can be flat-towed (all wheels
on the ground, regardless of the
powertrain/transmission configuration)
under the following conditions:
•
The vehicle is facing forward so that it
is towed in a forward direction.
• The transmission gear shift lever is
placed in position N. If The
transmission is gear shift lever cannot
be moved to position N, it may need to
be overridden. See Transmission
(page 147).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is 50 miles (80
kilometers).
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Towing
E143886
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Recreational Towing
Follow these guidelines if you have a need
for recreational (RV) towing. An example
of recreational towing would be towing
your vehicle behind a motorhome. These
guidelines are designed to ensure that your
transmission is not damaged.
Front-wheel drive (FWD) vehicles can be
towed with the front wheels off the ground
by using a tow dolly. If you are using a tow
dolly follow the instructions specified by
the equipment provider.
Four-wheel drive (4WD) vehicles cannot
be towed with any wheels on the ground,
as vehicle or transmission damage may
occur. It is recommended to tow your
vehicle with all four (4) wheels off the
ground such as when using a car-hauling
trailer. Otherwise, no recreational towing
is permitted.193
Towing
Page 197 of 423

ROADSIDE ASSISTANCE
Vehicles Sold In The U.S.: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
•24-hours, seven days a week.
• for the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside assistance will cover:
• a flat tire change with a good spare
(except vehicles that have been
supplied with a tire inflation kit).
• battery jump start.
• lock-out assistance (key replacement
cost is the customer's responsibility).
• fuel delivery — Independent Service
Contractors, if not prohibited by state,
local or municipal law shall deliver up
to 2.0 gallons (7.5L) of gasoline or 5.0
gallons (18.9L) of diesel fuel to a
disabled vehicle. Fuel delivery service
is limited to two no-charge occurrences
within a 12-month period.
• winch out — available within 100 feet
(30.5 meters) of a paved or county
maintained road, no recoveries.
• towing — Ford and Lincoln eligible
vehicles towed to an authorized dealer
within 35 miles (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests to be towed to an authorized
dealer more than 35 miles (56 km)
from the disablement location, the
member shall be responsible for any
mileage costs in excess of 35 miles (56
km). Trailers shall be covered up to $200 if the
disabled eligible vehicle requires service at
the nearest authorized dealer. If the trailer
is disabled, but the towing vehicle is
operational, the trailer does not qualify for
any roadside services.
Vehicles Sold In The U.S. : Using
Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is
found in the owner's information portfolio
in the glove compartment.
U.S. Ford vehicle customers who require
Roadside Assistance, call 1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company will
reimburse a reasonable amount for towing
to the nearest dealership within 35 miles
(56 km). To obtain reimbursement
information, U.S. Ford vehicle customers
call 1-800-241-3673. Customers will be
asked to submit their original receipts.
Vehicles Sold In Canada : Getting
Roadside Assistance
Canadian customers who require roadside
assistance, call 1-800-665-2006.
Vehicles Sold In Canada : Using
Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. In Canada, the
card is found in the Warranty Guide in the
glove box.
Canadian Roadside coverage and benefits
may differ from the U.S. coverage. Please
refer to your Warranty Guide or visit our
website at www.ford.ca for information on
Canadian services and benefits.
197
Roadside Emergencies
Page 261 of 423

1.T-type mini-spare: This spare tire
begins with the letter T for tire size and
may have Temporary Use Only molded in
the sidewall.
2. Full-size dissimilar spare with label
on wheel: This spare tire has a label on
the wheel that states: THIS WHEEL AND
TIRE ASSEMBLY FOR TEMPORARY USE
ONLY.
When driving with one of the dissimilar
spare tires listed above, do not:
• Exceed 50 miles per hour (80
kilometers per hour)
• Load the vehicle beyond maximum
vehicle load rating listed on the Safety
Compliance Label.
• Tow a trailer.
• Use snow chains on the end of the
vehicle with the dissimilar spare tire.
• Use more than one dissimilar spare tire
at a time.
• Use commercial car washing
equipment.
• Try to repair the dissimilar spare tire.
Use of one of the dissimilar spare tires
listed above at any one wheel location can
lead to impairment of the following:
• Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• All-wheel driving capability (if
applicable).
3. Full-size dissimilar spare without
label on wheel When driving with the full-size dissimilar
spare wheel and tire assembly,
do not:
• Exceed 70 miles per hour (113
kilometers per hour).
• Use more than one dissimilar spare
wheel and tire assembly at a time.
• Use commercial car washing
equipment.
• Use snow chains on the end of the
vehicle with the dissimilar spare wheel
and tire assembly.
The usage of a full-size dissimilar spare
wheel and tire assembly can lead to
impairment of the following:
• Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• All-wheel driving capability (if
applicable).
• Load leveling adjustment (if
applicable).
When driving with the full-size dissimilar
spare wheel and tire assembly additional
caution should be given to:
• Towing a trailer.
• Driving vehicles equipped with a
camper body.
• Driving vehicles with a load on the
cargo rack.
Drive cautiously when using a full-size
dissimilar spare wheel and tire assembly
and seek service as soon as possible.
261
Wheels and Tires
Page 263 of 423

8.Small arrow-shaped marks on the sills
show the location of the jacking points.
9. Remove the lug nuts with the lug
wrench.
Note: If equipped with full wheel covers
with exposed wheel nuts, the wheel nuts
must be removed prior to removing the
wheel cover or damage to the wheel cover
may occur.
10. Replace the flat tire with the spare tire, making sure the valve stem is
facing outward. Reinstall the lug nuts
until the wheel is snug against the
hub. Do not fully tighten the lug nuts
until the wheel has been lowered. 11. Lower the wheel by turning the jack
handle counterclockwise.
12.Remove the jack and fully tighten the
lug nuts in the order shown. See
Technical Specifications (page
265).
Stowing the flat tire
1. Put the jack and lug wrench away. Make sure the jack is fastened so it
does not rattle when you drive.
2. Unblock the wheels.
263
Wheels and Tires
E142552
E142553
12
3
4
5
E75442
Page 276 of 423

SERVICE PLANS (U.S. only)
More than 32 million Ford and Lincoln
owners have discovered the powerful
protection of Ford Extended Service Plan.
It is the only extended service plan backed
by Ford Motor Company, and provides
peace of mind protection beyond the New
Vehicle Limited Warranty coverage.
Up to 500+ Covered Vehicle
Components
There are four, new-vehicle Extended
Service Plans with different levels of
coverage. Ask your dealer for details.
1. PremiumCare - Our mostcomprehensive coverage. With over
500 covered components, this plan is
so complete that we generally only
discuss what’ s not covered!
2. ExtraCare - Covers 113 components, and includes many high-tech items.
3. BaseCare - Covers 84 components.
4. PowertrainCare - Covers 29 critical components.
Ford Extended Service Plan is honored by
all Ford and Lincoln Dealers in the U.S. and
Canada. It is the only extended service plan
authorized and backed by Ford Motor
Company. That means you get:
• Reliable, quality service anywhere you
go.
• Factory-trained technicians.
• Ford Authorized Parts used with every
covered repair.
Rental Car Reimbursement
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including Bumper-to-Bumper
warranty repairs, or manufacturer ’s recalls. Transferable Coverage
If you sell your vehicle before your Ford
Extended Service Plan coverage expires,
you can transfer any remaining coverage
to the new owner. Whenever you’re ready
to sell your car, prospective buyers may
feel better about taking a risk on your used
vehicle. Ford Extended Service Plan may
add resale value!
Plus, exclusive 24/7 roadside assistance,
including:
•
Towing, flat-tire change and battery
jump starts.
• Out-of-fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Destination assistance for taxi, shuttle,
rental car coverage and emergency
transportation.
Ford Extended Service Plan Can
Quickly Pay for Itself
One service bill – the cost of parts and
labor – can easily exceed the price of your
Ford Extended Service Plan Service
Contract. With a Ford Extend Service Plan,
you minimize your risk for unexpected
repair bills and rising repair costs.
Avoid the Rising Cost of Properly
Maintaining Your Vehicle!
Ford Extended Service Plan also offers a
Premium Maintenance Plan that covers
items that routinely wear out.
The coverage is prepaid, so you never have
to worry about affording your vehicle
maintenance. It covers regular checkups,
routine inspections, preventive care and
replacement of items that require periodic
attention for normal wear:
• Wiper blades
• Spark plugs (except California)
• Clutch disc
276
Ford Extended Service Plan (ESP)
Page 277 of 423

•Brake pads and linings
• Shock absorbers
• Belts and hoses
Contact your selling Ford or Lincoln
dealership today so they can customize a
Ford Extended Service Plan that fits your
driving lifestyle and budget.
Interest Free Finance Options
Available
Take advantage of our installment
payment plan, just a 10% down payment
will provide you with an affordable no
interest, no-fee payment opportunity. For More Information
PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
EXTENDED SERVICE PLAN.
To learn more, call our Ford ESP specialists
at 800-367-3377, and don't forget to ask
about our interest free payment program,
allowing you all the security and benefits
Ford ESP has to offer while paying over
time. your pre-approved with no credit
checks, no hassles!
Or, complete the information below and
mail to:
Ford ESP
P.O. Box 8072
Royal Oak, MI 48068-0039
Name (PLEASE PRINT)
APT.#
ADDRESS
ZIP
STATE
CITY
E-MAIL
SERVICE PLANS (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Extended
Service Plan. Ford Extended Service Plan
is the only service contract backed by Ford
Motor Company of Canada, Limited.
Depending on the plan you purchase, Ford
Extended Service Plan provides benefits
such as:
• Rental reimbursement
• Coverage for certain maintenance and
wear items •
Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires
• Roadside Assistance benefits
There are several Ford Extended Service
Plans available in various time, distance
and deductible combinations. Each plan
is tailored to fit your own driving needs,
including reimbursement for towing and
rental.
277
Ford Extended Service Plan (ESP)
Page 399 of 423

Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. It is your checklist that gives
you immediate feedback on the overall
condition of your vehicle. You know what
has been checked, what is okay as well as
those things that may require future or
immediate attention. The multi-point
vehicle inspection is one more way to keep
your vehicle running great.
Normal Scheduled Maintenance
Intelligent Oil Life Monitor®
Your vehicle is equipped with an Intelligent
Oil Life Monitor that determines when the
engine oil should be changed based on
how your vehicle is used. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduce environmental
waste at the same time.This means you won
’t have to remember
to change the oil on a mileage-based
schedule; the vehicle lets you know when
an oil change is due by displaying ENGINE
OIL CHANGE DUE or OIL CHANGE
REQUIRED in the message center.
The following table is intended to provide
examples of vehicle use and its impact on
engine oil change intervals. It is provided
as a guideline only. Actual engine oil
change intervals depends on several
factors and generally decreases with
severity of use.
When to expect the OIL CHANGE REQUIRED message
Vehicle use and example
Miles (kilometers)
Normal
7500-10000
(12000-16000) Normal commuting with highway driving
No or moderate load or towing
Flat to moderately hilly roads
No extended idling
Severe
5000-7499
(8000-11999) Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
Extreme
3000-4999
(4000-7999) Maximum load or towing
Extreme hot or cold operation
399
Scheduled Maintenance
Page 406 of 423

Perform the services shown in the
following tables when specified or within
3000 miles (4800 km) of the OIL CHANGE
REQUIRED message appearing in the
message center.
•Example 1: The OIL CHANGE
REQUIRED message comes on at 28751
miles (46270 km); perform the 30000
mile (48000 km) automatic
transmission fluid replacement. •
Example 2: The OIL CHANGE
REQUIRED message has not come on
but the odometer reads 30000 miles
(48000 km); perform the engine air
filter replacement. (i.e., Intelligent Oil
Life Monitor® was reset at 25000
miles [40000 km].)
Towing a Trailer or Using a Car-top Carrier
Change engine oil and filter as indicated by message center
and perform services listed in the Normal Scheduled
Maintenance chart.
As required
· Inspect and lubricate U-joints.
Inspect frequently, service
as required · See axle maintenance items under Exceptions.
Change automatic transmission fluid.
Every 30000 miles (48000
km)
Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use
(i.e. Delivery, Taxi, Patrol Car or Livery)
Change engine oil and filter as indicated by message center
and perform services listed in the Normal Scheduled
Maintenance chart.
As required
· Replace cabin air filter (if equipped).
Inspect frequently, service
as required · Replace engine air filter.
Change automatic transmission fluid.
Every 30000 miles (48000
km)
Replace spark plugs.
Every 60000 miles (96000
km)
Operating in Dusty or Sandy Conditions Such as Unpaved or Dusty Roads
· Replace cabin air filter (if equipped).
Inspect frequently, service
as required · Replace engine air filter.
· Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every 5000 miles (8000
km)
406
Scheduled Maintenance
Page 410 of 423

Normal vehicle axle maintenance: Rear
axles and power take-off (PTO) units with
synthetic fluid and light-duty trucks
equipped with Ford-design axles are
lubricated for life; do not check or change
fluid unless a leak is suspected, service is
required or the assembly has been
submerged in water. During long periods
of trailer towing with outside temperatures
above 70°F (21°C) and at wide-open
throttle for long periods above 45 mph (72
km/h), non-synthetic rear axle fluids
should be changed every 3000 miles
(4800 km) or three months, whichever
comes first. This interval can be waived if
the axle is filled with 75W140 synthetic
gear fluid meeting Ford specification
WSL-M2C192-A, part number
F1TZ-19580-B, or equivalent. Add friction
modifier XL-3 (EST-M2C118-A) or
equivalent for complete refill of
Traction-Lok rear axles. See Technical
Specifications (page 271).
Police/Taxi/Livery vehicle axle
maintenance: Change rear axle fluid every
100000 miles (160000 km). Rear axle
fluid change may be waived if the axle was
filled with 75W140 synthetic gear fluid
meeting Ford specification
WSL-M2C192-A, part number
F1TZ-19580-B, or equivalent. Add four
ounces (118 mL) of additive friction
modifier XL-3 (EST-M2C118-A) or
equivalent for complete refill of
Traction-Lok rear axles. The axle fluid
should be changed anytime the axle has
been submerged in water.California fuel filter replacement: If the
vehicle is registered in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item will not nullify the
emission warranty or limit recall liability
prior to the completion of the vehicle's
useful life. Ford Motor Company, however,
urges you to have all recommended
maintenance services performed at the
specified intervals and to record all vehicle
service.
Hot climate oil change intervals:
Vehicles operating in the Middle East,
North Africa, Sub-Saharan Africa or
locations with similar climates using an
American Petroleum Institute (API)
Certified for Gasoline Engines (Certification
mark) oil of SM or SN quality, the normal
oil change interval is 5000 miles (8000
km). If the available API "SM" or "SN" oils
are not available, then the oil change
service interval is 3000 mile (4800 km).
Engine air filter and cabin air filter
replacement: Engine air filter and cabin
air filter life is dependent on exposure to
dusty and dirty conditions. Vehicles
operated in these conditions will require
frequent inspection and replacement of
the engine air filter and cabin air filter.
Engine Coolant Change Record
Initial change: Six years or 100000 miles
(160000 km) (whichever comes first).
After initial change: Every three years or
50000 miles (80000 km).
410
Scheduled Maintenance