ECU FORD ESCAPE 2013 3.G Owner's Guide

USB/Media IssuesPossible Solution(s)
Possible Cause(s)
Issue
· Make sure that the device
does not have an auto-
install program or active
security settings.
Make sure you are not
leaving the device in your
vehicle during very hot or
cold temperatures.
This is a device limitation.
SYNC does not recognize
my device when I turn on the
car.
Make sure the device is
connected to SYNC and that
you have pressed play on
your device.
This is a phone-dependent
feature.
The device is not connected.
Bluetooth audio does not
stream.
· Make sure that all song
details are populated.
· Your music files may not
contain the proper artist,
song title, album or genre
information.
SYNC does not recognize
music that is on my device.
· Some devices require you
to change the USB settings
from mass storage to MTP
class.
· The file may be corrupted.
· The song may have copy-
right protection which does
not allow it to play.
Vehicle Health Report/Services (Traffic, Directions and Information) Issues
Possible Solution(s)
Possible Cause(s)
Issue
· This is a free feature, but
you must first register online
to use it.
· Your account may not be
activated on the website.
· You may have the wrong
VIN (vehicle identification
number) listed.
I received a text that the
Vehicle Health Report is not
activated.
311
SYNC®

A/V Inputs
Note:For safety reasons, connecting or
adjusting the settings on your portable
music player should not be attempted while
the vehicle is moving. Also, the portable
music player should be stored in a secure
location, such as the center console or the
glove box, when the vehicle is in motion. The
audio extension cable must be long enough
to allow the portable music player to be
safely stored while the vehicle is in motion.
Your A/V inputs allow you to connect an
auxiliary audio/video source (e.g. game
systems or personal camcorders) by
connecting RCA cords (not included) to
these input jacks. The jacks are yellow, red
and white and are located either in the
center console or behind a small access
door in the instrument panel.
You can also use the A/V inputs as an
auxiliary input jack (AIJ) to play music from
your portable music player over your
vehicle's speakers. Plug in your one-eighth
inch (3.5 millimeter) RCA adapter into the
two left A/V input jacks (red and white).
Press the lower left corner of the
touchscreen, then select the A/V Inputs
tab. To use the auxiliary input jack feature,
make sure that your portable music player
is designed to be used with headphones
and that it is fully charged. You also need
an audio extension cable with stereo male
one-eighth inch (3.5 millimeter)
connectors at one end and a RCA jack at
the other.
1. Begin with the vehicle parked and the
radio and portable device are turned
off.
2. Attach one end of the audio extension
cable to the headphone output of your
player and the other end into the
adaptor in one of the two left A/V input
jacks (white or red) inside the center
console.
3. Press the lower left corner on the touchscreen. Select either a tuned
station from the FM tab or the CD tab
(if there is a CD already loaded into the
system.) Adjust the volume to a
comfortable listening level.
4. Turn the portable music player on and adjust the volume to one-half.
5. Press the lower left corner on the touchscreen. Select the A/V Input tab.
(You should hear audio from your
portable music player although it may
be low.)
6. Adjust the sound on your portable music player until it reaches the level
of the FM station or CD by switching
back and forth between the controls.
In order to playback video from your iPod®
or iPhone®, (if compatible), you MUST
have a special combination USB/RCA
composite video cable (available for
purchase from Apple® ). When the cable
is connected to your iPod® or iPhone®,
plug the other end into both the RCA jacks
and the USB port.
351
MyFord Touch®
E142622

911 Assist® (If Equipped)
WARNINGS
Unless the 911 Assist setting is set on
prior to a crash, the system will not
dial for help which could delay
response time, potentially increasing the
risk of serious injury or death after a crash.
Do not wait for 911 Assist to make an
emergency call if you can do it
yourself. Dial emergency services
immediately to avoid delayed response
time which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional.
Always place your phone in a secure
location in the vehicle so it does not
become a projectile or get damaged
in a collision. Failure to do so may cause
serious injury to someone or damage the
phone which could prevent 911 Assist from
working properly.
Note: The SYNC 911 Assist feature must be
set on prior to the incident.
Note: Before setting this feature on, ensure
that you read the 911 Assist privacy notice
later in this section for important
information.
Note: If 911 Assist is turned on or off by any
user, that setting applies for all paired
phones. If 911 Assist is turned off, either a
voice message plays or a display
message/icon comes on (or both) when the
vehicle is started after a previously paired
phone connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
mobile phones, some may have trouble
using this feature. If a crash deploys an airbag or activates
the fuel pump shut-off, your
SYNC-equipped vehicle may be able to
contact emergency services by dialing 911
through a paired and connected
Bluetooth-enabled phone. For more
information about 911 Assist, visit
www.SYNCMyRide.com or
www.syncmaroute.ca.
See Supplementary Restraints System
(page 35). Important information
regarding airbag deployment is in this
chapter.
See Roadside Emergencies (page 197).
Important information regarding the fuel
pump shut-off is in this chapter.
Setting 911 Assist On
Press the Information button, Apps, 911
Assist, then On.
You can also access 911 Assist by:
•
Pressing the Menu icon, Settings,
Phone, then 911 Assist
• Pressing the Menu icon, Help, 911 Assist
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
prior to the incident.
• A Bluetooth-enabled and compatible
phone has to be paired and connected
to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
365
MyFord Touch®

Description of Other Rights and
Limitations
•Speech Recognition: If the
SOFTWARE includes speech
recognition component(s), you should
understand that speech recognition is
an inherently statistical process and
that recognition errors are inherent in
the process. Neither FORD MOTOR
COMPANY nor its suppliers shall be
liable for any damages arising out of
errors in the speech recognition
process.
• Limitations on Reverse Engineering,
Decompilation and Disassembly:
You may not reverse engineer,
decompile, or disassemble nor permit
others to reverse engineer, decompile
or disassemble the SOFTWARE, except
and only to the extent that such activity
is expressly permitted by applicable
law notwithstanding this limitation.
• Limitations on Distributing,
Copying, Modifying and Creating
Derivative Works: You may not
distribute, copy, make modifications
to or create derivative works based on
the SOFTWARE, except and only to the
extent that such activity is expressly
permitted by applicable law
notwithstanding this limitation.
• Single EULA: The end user
documentation for the DEVICE and
related systems and services may
contain multiple EULAs, such as
multiple translations and/or multiple
media versions (e.g., in the user
documentation and in the software).
Even if you receive multiple EULAs, you
are licensed to use only one (1) copy of
the SOFTWARE. •
SOFTWARE Transfer: You may
permanently transfer your rights under
this EULA only as part of a sale or
transfer of the DEVICE, provided you
retain no copies, you transfer all of the
SOFTWARE (including all component
parts, the media and printed materials,
any upgrades, and, if applicable, the
Certificate(s) of Authenticity), and the
recipient agrees to the terms of this
EULA. If the SOFTWARE is an upgrade,
any transfer must include all prior
versions of the SOFTWARE.
• Termination: Without prejudice to any
other rights, FORD MOTOR COMPANY
or MS may terminate this EULA if you
fail to comply with the terms and
conditions of this EULA.
• Security Updates/Digital Rights
Management: Content owners use
the WMDRM technology included in
your DEVICE to protect their
intellectual property, included
copyrighted content. Portions of the
SOFTWARE on your DEVICE use
WMDRM software to access
WMDRM-protected content. If the
WMDRM software fails to protect the
content, content owners may ask
Microsoft to revoke the SOFTWARE's
ability to use WMDRM to play or copy
protected content. This action does
not affect unprotected content. When
your DEVICE downloads licenses for
protected content, you agree that
Microsoft may include a revocation list
with the licenses. Content owners may
require you to upgrade the SOFTWARE
on your DEVICE to access their content.
If you decline an upgrade, you will not
be able to access content that requires
the upgrade.
381
Appendices

Potential Map Inaccuracy: Maps used
by this system may be inaccurate because
of changes in roads, traffic controls or
driving conditions. Always use good
judgment and common sense when
following the suggested routes.
Emergency Services: Do not rely on any
navigation features included in the system
to route you to emergency services. Ask
local authorities or an emergency services
operator for these locations. Not all
emergency services such as police, fire
stations, hospitals and clinics are likely to
be contained in the map database for such
navigation features.
TeleNav Software End User License
Agreement
Please read these terms and conditions
carefully before you use the TeleNav
Software. Your use of the TeleNav
Software indicates that you accept these
terms and conditions. If you do not accept
these terms and conditions, do not break
the seal of the package, launch, or
otherwise use the TeleNav Software.
TeleNav may revise this Agreement and
the privacy policy at any time, with or
without notice to you. You agree to visit
http://www.telenav.com from time to time
to review the then current version of this
Agreement and of the privacy policy.1. Safe and Lawful Use
You acknowledge that devoting attention
to the TeleNav Software may pose a risk
of injury or death to you and others in
situations that otherwise require your
undivided attention, and you therefore
agree to comply with the following when
using the TeleNav Software: (a) observe
all traffic laws and otherwise drive safely;
(b) use your own personal judgment while
driving. If you feel that a route suggested
by the TeleNav Software instructs you to
perform an unsafe or illegal maneuver,
places you in an unsafe situation, or directs
you into an area that you consider to be
unsafe, do not follow such instructions; (c)
do not input destinations, or otherwise
manipulate the TeleNav Software, unless
your vehicle is stationary and parked; (d)
do not use the TeleNav Software for any
illegal, unauthorized, unintended, unsafe,
hazardous, or unlawful purposes, or in any
manner inconsistent with this Agreement;
(e) arrange all GPS and wireless devices
and cables necessary for use of the
TeleNav Software in a secure manner in
your vehicle so that they will not interfere
with your driving and will not prevent the
operation of any safety device (such as an
airbag).
You agree to indemnify and hold TeleNav
harmless against all claims resulting from
any dangerous or otherwise inappropriate
use of the TeleNav Software in any moving
vehicle, including as a result of your failure
to comply with the directions above.
2. Account Information
You agree: (a) when registering the
TeleNav Software, to provide TeleNav with
true, accurate, current, and complete
information about yourself, and (b) to
inform TeleNav promptly of any changes
to such information, and to keep it true,
accurate, current and complete.
386
Appendices

Disclaimer of Warranty: NT AND ITS
LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) DISCLAIM
ANY WARRANTIES, EXPRESS OR IMPLIED,
OF QUALITY, PERFORMANCE,
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE OR
NON-INFRINGEMENT. Some States,
Territories and Countries do not allow
certain warranty exclusions, so to that
extent the above exclusion may not apply
to you.
Disclaimer of Liability: NT AND ITS
LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) SHALL NOT
BE LIABLE TO YOU IN RESPECT OF ANY
CLAIM, DEMAND OR ACTION,
IRRESPECTIVE OF THE NATURE OF THE
CAUSE OF THE CLAIM, DEMAND OR
ACTION ALLEGING ANY LOSS, INJURY OR
DAMAGES, DIRECT OR INDIRECT, WHICH
MAY RESULT FROM THE USE OR
POSSESSION OF THIS DATA; OR FOR ANY
LOSS OF PROFIT, REVENUE, CONTRACTS
OR SAVINGS, OR ANY OTHER DIRECT,
INDIRECT, INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES ARISING
OUT OF YOUR USE OF OR INABILITY TO
USE THIS DATA, ANY DEFECT IN THIS
DATA, OR THE BREACH OF THESE TERMS
OR CONDITIONS, WHETHER IN AN
ACTION IN CONTRACT OR TORT OR
BASED ON A WARRANTY, EVEN IF NT OR
ITS LICENSORS HAVE BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES.
Some States, Territories and Countries do
not allow certain liability exclusions or
damages limitations, so to that extent the
above may not apply to you.Export Control: You agree not to export
from anywhere any part of the Data or any
direct product thereof except in
compliance with, and with all licenses and
approvals required under, applicable
export laws, rules and regulations,
including but not limited to the laws, rules
and regulations administered by the Office
of Foreign Assets Control of the U.S.
Department of Commerce and the Bureau
of Industry and Security of the U.S.
Department of Commerce. To the extent
that any such export laws, rules or
regulations prohibit NT from complying
with any of its obligations hereunder to
deliver or distribute Data, such failure shall
be excused and shall not constitute a
breach of this Agreement.
Entire Agreement: These terms and
conditions constitute the entire agreement
between NT (and its licensors, including
their licensors and suppliers) and you
pertaining to the subject matter hereof,
and supersedes in their entirety any and
all written or oral agreements previously
existing between us with respect to such
subject matter.
Severability: You and NT agree that if any
portion of this agreement is found illegal
or unenforceable, that portion shall be
severed and the remainder of the
Agreement shall be given full force and
effect.
Governing Law: The above terms and
conditions shall be governed by the laws
of the State of Illinois, without giving effect
to (i) its conflict of laws provisions, or (ii)
the United Nations Convention for
Contracts for the International Sale of
Goods, which is explicitly excluded. You
agree to submit to the personal jurisdiction
of the State of Illinois for any and all
disputes, claims and actions arising from
or in connection with the Data provided to
you hereunder.
392
Appendices

Information Messages..................................87Airbag........................................................................\
87
Alarm........................................................................\
88
Battery and Charging System......................... 88
Blind Spot Information and Cross Traffic Alert System..................................................... 88
Doors........................................................................\
89
Engine...................................................................... 90
Hill Start Assist..................................................... 90
Keyless Vehicle..................................................... 90
Lighting..................................................................... 91
Maintenance.......................................................... 92
Message indicator................................................ 87
MyKey....................................................................... 92
Park Aid.................................................................... 93
Park Brake............................................................... 93
Power Steering...................................................... 94
Starting System ................................................... 94
Tire Pressure Monitoring System................... 96
Traction Control................................................... 96
Transmission and Four-Wheel Drive............94
Installing Child Seats.....................................19 Using LAP AND SHOULDER BELTS...............19
Using Lower Anchors AND Tethers FOR
CHildren (LATCH)............................................ 22
Using Tether Straps............................................. 23
Instrument Cluster.........................................79
Instrument Lighting Dimmer.......................71 Vehicles With Front Fog Lamps....................... 71
Vehicles Without Front Fog Lamps................71
Interior Lamps..................................................72 Front Interior Lamp.............................................. 72
Rear Interior Lamp................................................ 73
Interior Mirror....................................................76 Auto-Dimming Mirror.......................................... 76
Introduction.........................................................7
J
Jump-Starting the Vehicle........................198 Connecting the Jumper Cables..................... 199
Jump Starting...................................................... 199
Preparing Your Vehicle..................................... 198
Removing the Jumper Cables........................ 199K
Keyless Entry...................................................60
SECURICODE™ KEYLESS ENTRY
KEYPAD.............................................................. 60
Keyless Starting.............................................135 Fast Restart........................................................... 137
Stopping the Engine When Your Vehicle is Moving................................................................ 137
Stopping the Engine When Your Vehicle is Stationary......................................................... 136
Keys and Remote Controls.........................44 Principle of Operation........................................ 44
Knee Airbag.......................................................37
L
Lighting Control..............................................70 Headlamp Flasher............................................... 70
High Beams............................................................ 70
Lighting..............................................................70
Load Carriers See: Roof Racks and Load Carriers..............178
Load Carrying..................................................177
Load Limit........................................................179 Vehicle loading - with and without a
trailer................................................................... 179
Locking and Unlocking.................................54 Activating Intelligent Access ........................... 55
Autolock and Autounlock ................................ 56
Battery Saver......................................................... 56
Illuminated Entry.................................................. 56
Illuminated Exit..................................................... 56
Power Door Locks................................................ 54
Remote Control.................................................... 54
Smart Unlocks For Integrated Keyhead Transmitter........................................................ 55
Smart Unlocks For Intelligent Access Keys ........................................................................\
........ 55
Locks...................................................................54
Luggage Covers..............................................177
M
Maintenance...................................................217 General Information........................................... 217
Manual Climate Control..............................113
Manual Liftgate...............................................57
417
Index

Manual Seats.................................................123Adjusting the Height of the Driver's
Seat..................................................................... 123
Moving the Seat Backward and Forward.............................................................. 123
Recline Adjustment........................................... 124
Media Hub........................................................110
Memory Function..........................................125 Recalling a Stored Seat Position..................126
Saving a Passive Setting.................................. 126
Saving a Pre-Set Position................................ 126
Menu.................................................................326 Active Park Assist............................................... 327
Changing Your Door Keypad Code..............327
Display Settings................................................. 326
Rear View Camera............................................. 327
Settings.................................................................. 327
Setting the Clock............................................... 326
Sound..................................................................... 327
Valet Mode............................................................ 327
Message Center See: Information Displays................................. 84
Mirrors See: Heated Windows and Mirrors...............119
See: Windows and Mirrors................................ 74
Mobile Communications Equipment.......12
Moonroof............................................................77 Bounce-Back......................................................... 78
Opening and Closing the Moonroof...............77
Opening and Closing the Sunscreen.............77
Venting the Moonroof......................................... 78
Motorcraft Parts...........................................267
MyFord Touch®.............................................315 General Information.......................................... 315
MyKey®..............................................................49 Principle of Operation........................................ 49
MyKey Troubleshooting................................51 N
Navigation........................................................371
cityseekr................................................................. 373
Map Mode............................................................. 374
Navigation Map Updates................................. 377
Navigation Voice Commands........................ 377
Point of Interest (POI) Categories...............372
Quick-touch Buttons........................................ 376
Setting a Destination......................................... 371
Setting Your Navigation Preferences..........373
O
Oil Check See: Engine Oil Check........................................ 221
Opening and Closing the Hood................217
Ordering Additional Owner's Literature.....................................................205
Obtaining a French Owner ’s Manual.........205
Overhead Console........................................134
P
Parking Aid.......................................................161 Front Sensing System....................................... 162
Rear Sensing System......................................... 161
Parking Aids.....................................................161
Parking brake See: Parking Brake.............................................. 157
Parking Brake..................................................157
Passive Anti-Theft System.........................62 SecuriLock®........................................................... 62
PATS See: Passive Anti-Theft System..................... 62
Perchlorate........................................................10
Personal Safety System ™..........................34
How Does the Personal Safety System
Work?.................................................................. 34
Phone...............................................................352 Making Calls........................................................ 353
Pairing Subsequent Phones.......................... 353
Pairing Your Phone for the First Time........352
Phone Menu Options....................................... 353
Phone Settings................................................... 356
Receiving Calls.................................................... 353
Text Messaging................................................... 354
418
Index

Scheduled Maintenance..........................396Engine Coolant Change Record.................... 410
Exceptions........................................................... 409
General Maintenance Information.............396
Normal Scheduled Maintenance................399
Special Operating Conditions...................... 405
Seats...................................................................121
Security..............................................................62
Side Airbags.....................................................40
Sitting in the Correct Position...................121
Snow Chains See: Using Snow Chains................................. 256
Special Notices.................................................11 New Vehicle Limited Warranty.......................... 11
Notice to Owners of Pickup Trucks and Utility Type Vehicles........................................ 12
Special Instructions............................................... 11
Using Your Vehicle as an Ambulance............12
Using Your Vehicle With a Snowplow............12
Speed Control See: Cruise Control............................................. 170
Stability Control............................................159 Principle of Operation....................................... 159
Starter Switch See: Ignition Switch........................................... 135
Starting a Gasoline Engine........................137 Guarding Against Exhaust Fumes................138
Important Ventilating Information...............138
Starting and Stopping the Engine..........135 General Information.......................................... 135
Steering............................................................176 Electric Power Steering..................................... 176
Steering Wheel...............................................64
Storage Compartments.............................134
Sun Visors..........................................................77 Illuminated Vanity Mirror.................................... 77
Supplementary Restraints System.........35 Principle of Operation......................................... 35
Symbols Glossary.............................................7
SYNC® Applications and Services.......295 911 Assist............................................................... 295
SYNC Services: Traffic, Directions & Information (TDI)......................................... 298
Vehicle Health Report...................................... 297
SYNC®.............................................................279 General Information.......................................... 279
SYNC® Troubleshooting..........................308 T
Technical Specifications
See: Capacities and Specifications.............267
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).......................203
Tire Care..........................................................245 Glossary of Tire Terminology........................ 246
Information About Uniform Tire Quality Grading............................................................. 245
Information Contained on the Tire Sidewall........................................................... 246
Temperature A B C............................................ 245
Traction AA A B C............................................... 245
Treadwear............................................................. 245
Tire Pressure Monitoring System...........257 Changing Tires with a Tire Pressure
Monitoring System....................................... 258
Understanding Your Tire Pressure Monitoring System ...................................... 258
Tire Pressures See: Technical Specifications....................... 265
Tires See: Wheels and Tires..................................... 243
Towing a Trailer.............................................188
Towing Points.................................................191 Installing the Towing Eye.................................. 191
Towing Eye Location........................................... 191
Towing the Vehicle on Four Wheels.............191
Towing the Vehicle on Four Wheels...........................................................192
Emergency Towing............................................. 192
Recreational Towing.......................................... 193
Towing..............................................................188
Traction Control............................................158 Principle of Operation....................................... 158
Trailer Sway Control....................................188
Transmission Code Designation............270
Transmission ...................................................147
Transporting the Vehicle............................192
Trip Computer.................................................86 All Value................................................................... 87
Average Fuel........................................................... 87
Fuel Used................................................................. 87
Resetting the Trip Computer........................... 86
Trip Odometer....................................................... 86
Trip Timer................................................................ 86
420
Index